Hotel Flamingo Grand(5 stars)

ALBENA, Seebad ALBENA 9620 Show map

Average rating

45 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.8
  • Service
    5.0
  • Location
    5.0
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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22 hotel reviews in Englishsorted by travel date
Frank
Good hotel - recommendable in the high season
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Very good hotel; sometimes dishes lukewarm or cold; 5 minutes to the beach with free beach chairs and umbrellas, 30 minutes to the nude -beach, from middle September 'dead', that means a lot closed read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Michael
Top -facilities at the black sea!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
For sure one of the most beautiful installations, i have visited! Definitely with a good star hotel in Turkey comparable. Especially worth mentioning is the tasteful and spacious layout of the studios. Super -selection of dishes - and what i on the edge found very positive and husband was allowed to call you evenings in appropriate 3/4-pants the restaurant visit. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
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Doris
Beautiful relaxing day of vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
A really beautiful ambience, modern great front desk. When we arrived there was directly sparkling wine as a welcome, suitcase were to the room brought. Everything very clean, room were cleaned each day, beds made and on request you could the beds even changed daily (what however not necessary!) Furthermore you could a sign on the beds bodies. The room Was very big, bath with a bath and a massive shower, 2 washbasin. Toilet in the bathroom and a separately. Such comfortable room we hardly ever had. Food ( we booked half board) was also ok. Nationalities different countries, much ... eastern, but also several German. Many families with small children. read more
  • Room
    6.0

    Really beautiful room with massive large bathroom, 2 toilets, 3 beds, sofa, table with chairs. Also a small kitchenette with 2 burner stove and kettle. Because the half board we didn't cook, but the Kettle and the free kaffeestäbchen with soluble coffee use, the refilled daily were. Condition of the furniture relatively good, because the hotel Only about 4 years renovated. A flat screen tv from Samsung was also available great was also the integrated safe, with a map to open the door and with which the content is assured. All together great spacious rooms!

  • Gastronomy
    5.0

    There was a beautiful locally, you could also outside on the terrace sit with a view of the swimming pool ( what we wanted to do). The dishes were for bulgarian conditions very well. From time to time it could have been a bit hotter ( for example with the noodles, the porcelain bowl fast cools are). Every day it was grilled and in the morning, there was all kinds of eggs, pancakes and everything your heart desires. For all tastes was something for everyone. The prices a drink was also ok. One paid in the hotel for A water about 1.50 Euro.

  • Service
    5.0

    Staff were always friendly and it wasn't missing anything. Of course you must In the 'peak' for example dinner 19-19:45 hours longer on the service wait. We are then usually only at o'clock eat out, there was a rush not so large and it was on food Refilled everything.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    A really beautiful ambience, modern great front desk. When we arrived there was directly sparkling wine as a welcome, suitcase were to the room brought. Everything very clean, room were cleaned each day, beds made and on request you could the beds even changed daily (what however not necessary!) Furthermore you could a sign on the beds bodies. The room Was very big, bath with a bath and a massive shower, 2 washbasin. Toilet in the bathroom and a separately. Such comfortable room we hardly ever had. Food ( we booked half board) was also ok. Nationalities different countries, much eastern, but also several German. Many families with small children.

  • Location
    5.0

    Hotel lies in the middle of the strolling mile, distance to the beach approximately 400 meters. Hotel's own beach section, chairs and umbrellas were free. Excursions we didn't done.

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Peter & Laura
Great hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Great hotel in a central location, not far from the hotel's -beach section. Great night Club ( disco), unfortunately without audience?! Albena the place resembles the place of many Kirmesplätzen. In the comparison the most expensive spot of Bulgaria, Nevertheless cheaper than Baltic Sea or Italy. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michaela
Its star rating
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Everything great, up to 2 complaints: 1. cleanliness in and around the pool left for the strars much to be desired ( Trash under pool bridge, much sand in the pool, dead insects, dirty loungers, dirty cushions) 2. w hile of the food, again and again Harassment of 3a 4 different Rosenverkäufern, for such good star hotel, no beautiful picture read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Natalie
Wonderful bathing and relaxing vacation! Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
It was a great vacation, in the hotel you could retreat well, it was very quiet. No drunk Young people! You can as very good with children travel, the hotel was GREAT! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Laura
Gladly anytime again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
Really big hotel with modern facilities, great bathroom with rainforest shower, 2 toilets. On requests quickly. Staff was very friendly, spoke German and English. Rooms were cleaned each day. Pool and outdoor areas were clean. Guest structure mixed: slavic languages were often heard, but also German, dutch, English and french. read more
  • Room
    6.0

    Modern furniture, flat screen tv, air conditioning, mini bar and extra fridge Everything was clean, bright and friendly.

  • Gastronomy
    6.0

    Wide selection of food, preparation partly at the buffet. Varied offer, delicious dessert area.

  • Service
    6.0

    Friendly staff; quick help in case of any problems

  • Sport & Entertainment
    5.0

    Sardines feeling by the pool; pools but clean Umbrella and chairs on the beach included and always available

  • Hotel
    6.0

    Really big hotel with modern facilities, great bathroom with rainforest shower, 2 toilets. On requests quickly. Staff was very friendly, spoke German and English. Rooms were cleaned each day. Pool and outdoor areas were clean. Guest structure mixed: slavic languages were often heard, but also German, dutch, English and french.

  • Location
    5.0

    Beach easily reachable on foot. Infrastructure outside of the hotel eastern european ( for example many potholes, in paths).

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Sergej
Great holiday in Albena - hotel is world class.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
Everything was great, again and again! Staff is very friendly and helpful.! The hotel is World class. Rooms are very big, and well equipped. Special staff at the reception was always helpful °! Many thanks! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Claudia
Very nice new modern hotel! Highly Recommended!
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • September 2011
A wonderful modern hotel with large rooms. I enjoyed the beauty products in the bathroom (Yves Rocher), as well as bathrobes, slippers, a large kitchen with a refrigerator and microwave, and the great wood furniture on the balcony. Only the pillows not promised (relatively hard and high). A great stay in a great hotel! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Janet
Super nice-very well suited for families
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
Except for a few curtains, something lädiert depend on the window, the hotel is in a good condition. Everything was clean and you felt very comfortable there. The food in the restaurant was varied and delicious. For families, this hotel is highly recommended! The hotel's private beach is 150m away and also very clean. We stayed in an apartment with kitchenette, two bedrooms, 1 bathroom and 1 WC and had eight ten floor ocean view. This is only possible from the seventh floor. All in all, a nice holiday! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Denis
Überraschungserfolg!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
Very clean, hygienic flawless! Flat screen tv on the wall. German videotex. Large room. Nice balcony. Good furniture. large bed. Buffet varied, both healthy, as well as less healthy food on offer. Especially recommended for friends and salad eaters. Very close to the beach, only 5 minute walk. Great broad and clean beach. Shallow water far into the sea, good for children. Disturbance at night (loud music) a downer, on the third day it was really the case. Very good cafe and bar in the hotel. Overall very satisfied, expected next year again, as unrivalled in Albena. Albena not as ... crowded as other areas in Bulgaria, there was a bit more expensive. The only 5-star Grand flamingo hotel in town (on a par with a four-star RIU meiens. Please note: Deluxe studios booked, not standard. (Big difference in terms of location and quality of the furniture) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Sindy & Chris
You have to make a guest!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2011
Rooms are very nice! Bad organization in the restaurant. And staff-chaos! Partly cold food! Newly renovated hotel, has already leaky places (in the rain)! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
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Wolfang
Relaxing beach holiday
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
Except for the sometimes only lukewarm water coming from the tap, it was a very relaxing and enjoyable holiday. The room shown on the Internet about the reality, but the suggestion was correct. We were impressed by the food (half board) variety. We can easily imagine once again to come. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Alexander
Super family vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Super hotel! Very good food. super pool. Lovely, Big rooms. Beach is clean, broad, a dream! Beach chairs and umbrellas on the beach are new, and always in sufficient number available, also at the pool. For families with children up to around12-13 years is Albena ideal. There are plenty of shops and bars as, party, however, it is not. Partying youth no! 80% of the guests were russischsprächend, roofs, it was very quiet. The drinking and benemen properly. Number of English is minimal. It is also not small Germany, with about5% we are rare, but it was easy ... to get to talk to, if you hear German! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martina
5 star times completely different
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Love to go back again, in comparison to other hotels in the vicinity it was the best in Albena. Price/performance ratio is right over here. Service in the restaurant was somewhat inattentive and one has a mass Eidruck what we had expected something different, since we didn't " the battle at the buffet had booked " read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Diana
Top Hotel with bad service
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
The hotel itself is a great hotel, the service of the staff left a lot to be desired. Very many Russians, who behaved impossible, especially with the food. The rooms were very clean and were cleaned every day. To the beach it was a bit, but it was clean and the atmosphere was a thousand times better than the pool. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Luise
Gorgeous hotel, the best holiday in Albena
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
Nicest Hotel Albenas! The hotel is in a class of its own. Large rooms, new and modern equipped, it was from our point of view nothing to complain about. Only few hundred meters from a private beach. Two beach chairs and parasol per room including only the cushions and earn money. We have conditions of our friends, after 30 minutes the back to the pool, and second time had pay. Great entertainment for children and shopping possibilities directly at the hotel conducted street. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ajay
Hotel Flamingo Grand
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2011
The best vacation ever had because of the food we enjoyed,the Executive chef Dimitar D. has a very well trained staff who are friendly and always helpful,the cooks behind the pasta and the eggs counter are more charming then the wait staff in the restaurant,the Executive chef himself cooks fresh pastas for you and also makes it a point to interact with each and every guest weather be in the main restaurant or be in the Bistro by the pool,his hands have a magic and you always receive fresh and pipping hot food where ever you ... eat,we will be back soon in flaming grand just because of the ex chef and his team. Thanks a million chef for making our vacation like never before. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    2.0
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Marianne
Hotel flamingo Grand
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
Conclusion is :: we drive 5 September 2011 again for 14 days. We felt very comfortable and the price/performance ratio is right. The manager and the ladies at the reception were always put in a lot of effort, you will find not always. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Diana
Excecutive chef and his team excellent; great food.
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2011
Our vacation was made by the executive chef and his team very friendly cooks and helpful always ready to go beyond expectation,the wait staff in the restaurant can learn a lot from the cooks,Fantastic food all over the hotel in the main restaurant and in the bistro,the executive chef was always there to answer your queries the sous chef was always checking the food to be hot and fresh,the restaurant managers were dull so was the staff,The food and beverage manager never had a smile on his face neither greeted the guests (poor performance).we ... will visit the hotel again just because of the great food and the smiling cooks behind the pasta lines. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    2.0
    Other leisure activities available
    6.0
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