Alpenresort Schlosshotel Fiss(4 stars)

Laurschweg 28 6533 Fiss Österreich Show map
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Average rating

5.8/6

191 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.7
  • Service
    5.8
  • Location
    5.6
  • Food and Drinks
    5.9
  • Sport & entertain
    5.9
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118 hotel reviews in Englishsorted by travel date
Kirsten
Perfect vacation

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2013
Versatile typical southern french town-also for non-skiers. Thanks to the versatile sportangebotes you can also enjoy the gourmet food with clear conscience enjoy! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Manuel
Top skiing with the family

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Wonderful hotel for skiing with the family. Direct access to the slope (elevator from the ski cellar on the slope). Great spa, great snack buffet... Just arrival and relaxation. Brilliant hotel that offers great value for money. We will be back... read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Paula
Value for money is okay in all

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
A hotel in the guest really feel at home. It is always a home if one into the entrance hall comes after the short drive for us from good 3 hours. It's all true in this hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
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Andreas
Very nice skihotel!

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
For new year's we were with both of our children (8 + 5) at the schlosshotel and were pleasantly surprised. In spite of the size is still the feeling in a family business with an individual service your vacation to spend. Also the location right next to the ski slope is very comfortable. Like gladly come again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Claudia
Super hotel mit too many regular customers

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Everything was absolutely perfect and unbeatable - but also the price. Unfortunately we had to for our daughter (12 years) in extra bed 100% pay, since the same extra bed also still another paying child rather would have been... Was so fast but to arrange... read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
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Hansjakob
Dreamlike winter sports hotel

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
This is a hotel the superlative! Very friendly staff and very helpful. The hotel has a dreamlike location right next to the slope. Over the rooms, the gastronomy and the wellness area there is nothing to complain about. The check in is a star hotel. During the welcome aperitif enjoys, is the car unloading. Ski in ski room, suitcase in the room. The hotel has very lots of regular guests, what is already a clear statement is. We look forward already to the next ski holiday. But since this hotel an inside tip is, please do not whisper! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Distance to ski lift
    6.0
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Bianca & Gerald
Again perfect vacation

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We are the 3 time at the schlosshotel and will gladly come again. The value for money is very good. We were the 1 time for christmas at the schlosshotel it was very pleasant designed with a weihnachtsansprache, fisser blässer and no christmas meal was offered. It were very nice christmas without stress. The hotel was very beautiful and tastefully decorated. read more
  • Room
    6.0

    We had a suite which is very generous approximately 55 meters². Huge bathroom nice dressing room. With a balcony, minibar, tv, Very decorated up to date. The suite was every day perfectly cleaned. Dry cleaning -staff is very friendly and clean.

  • Gastronomy
    6.0

    Breakfast is very plentiful and something for everyone. From fish, meat, cheese, cereal, fruit, jam, different types of eggs, bread, bread rolls and different kinds of pastry. Afternoon snack was very spacious. Dinner different issues. For vegetarian, meat and fish was something for everyone. Dishes were for the eye lighted very decoratively. Very clean and the staff is friendly and attentive.

  • Service
    6.0

    Staff of the hotel are very friendly. Very good foreign language skills. The suite was always very well cleaned perfectly clean.

  • Sport & Entertainment
    6.0

    Beautiful large swimming pool everything very clean, many beach chair possibilities. 7 different saunas for the steam saunas are there since this year hygiene towels. Sports offer, from Zumba, water aerobics, pilates, back exercises and so on

  • Hotel
    6.0

    We are the 3 time at the schlosshotel and will gladly come again. The value for money is very good. We were the 1 time for christmas at the schlosshotel it was very pleasant designed with a weihnachtsansprache, fisser blässer and no christmas meal was offered. It were very nice christmas without stress. The hotel was very beautiful and tastefully decorated.

  • Location
    6.0

    Hotel is right next to the slope. Peaceful location.

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Martin
Perfect hotel for skiers!

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
The perfect hotel for skiers. Although a family business, the hotel is quite large and when fully booked is very 'busy'. Wireless internet : the hotel consists of a 'old' and 'new' part. In the old, there is no wi-fi. Supposedly from ' strahlengründen'. Completely nonsense in my eyes. Today runs each with a mobile phone around. If a a problem with rays has, then his holiday home in the bunker spend. Guest structure: many dutch-, whether the in Holland somewhat cheaper book as we 'stupid' swiss? :-) read more
  • Room
    5.0

    The rooms are beautiful - however too small. If you want a large suite is accustomed, one must the panoramesuite or bernsteinsuite book. But! In the peak season Euro 2000 a night! Suites for 4 people simply have two toilets. In this price category a must.

  • Gastronomy
    6.0

    Of the finest quality. Plan your holiday please no diet. On the first day we have the whole menu dinner-but had to soon the flags and us parts of these comments. It is super good and plentiful. The restaurant offers again and again different styles. Often also with appetizers and/or dessert buffet. Nice is, that you as a repeat guest the same table zugeweist get.

  • Service
    6.0

    Very friendly and competent service. It is still a mystery Thomas all the names of the guests notice. Probably if he the hours by heart ☺. Is however a pleasant feeling with so many guests always with the name to be addressed. The cleaning of the rooms is good. Once you wanted to the room clean, although 'do not disturb' on the door. But exceptions as you know, the rule. Childcare: super-a kids club and a jugentlicherclub. Very many children in the hotel. Even a private, small cinema.

  • Sport & Entertainment
    5.0

    Pool: nice pool area - lots of space. You will find almost always a spot. A slide for kids is a highlight. The small bistro on the 1. floor right next to the pool area adjacent is very pleasant. Drawback: unfortunately there are! Lots of people also means much water on the slabs. Unfortunately here not enough value on the cleaning put. The stone tiles on the steps are often wet. With the slippers developed to gefählichen slide. It is sufficient (legally) not a 'attention danger of slipping' sign and then the cleaning could be avoided. I'm mean, slipped. The back hurts still. Clear-mostly your own fault. Whether this verklagungswilder americans also sees it that way?

  • Hotel
    6.0

    The perfect hotel for skiers. Although a family business, the hotel is quite large and when fully booked is very 'busy'. Wireless internet : the hotel consists of a 'old' and 'new' part. In the old, there is no wi-fi. Supposedly from ' strahlengründen'. Completely nonsense in my eyes. Today runs each with a mobile phone around. If a a problem with rays has, then his holiday home in the bunker spend. Guest structure: many dutch-, whether the in Holland somewhat cheaper book as we 'stupid' swiss? :-)

  • Location
    5.0

    With a lot of snow on the street is fiss not so easy to reach. The valley has a normal main street distance. At our last trip home was the road because of falling rock blocked. Result: standing kollone kilometres and hour. We were lucky and could over davos back.

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Nathalie
The perfect ski hotel

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
The perfect ski hotel, leaves nothing to be desired! Big wellness area, lift to the runway, spacious restaurant and bar... We will be back! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Regula
Pure relaxation

  • 5.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2012
All together a totally relaxing time out. The wellness area is very varied, but unfortunately a little chopped up. The food is absolutely brilliant, varied and the service very warm and accommodating. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jasmin
As always very relaxing and beautiful

  • 5.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2012
As always we could 4 very nice, relaxing days at the schlosshotel spend. We have been struck by the, that we on the day of departure for the wellness area nor 20 Euro pay need. Until now was the always free. But apart from that is everything is great and I was definitely not the last time in the schlosshotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jürgen
Great service - partially flawed spa

  • 4.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Beautifully located and equipped hotel in landschaftlich beautiful and peaceful location, large but still of a manageable size, absolutely clean and tidy. In the respective booking enclosed achievements (garage, meals, wellness) extensive and of high quality (wellness is with faults). Guest structure: mainly, swiss and german (no russians) read more
  • Room
    5.0

    Large and well furnished (in particular the bathroom) suites, top clean with a tv, safe, minibar, telephone, balcony (with access in the general external area). In the old building a bit in the style of the 70./80. years, but the cosy.

  • Gastronomy
    5.0

    Rich and high quality and always fresh breakfast and dinner buffet, quantity of the menus in the evening (4 course) very poor, but interesting and diverse and thank god expandable by the additional buffet, despite strong and changing gästefrequentation still reasonably quiet and cozy, prices for beverages (not included in the bed price included) relatively high

  • Service
    4.0

    Very friendly staff, room cleaning top, fantastic childcare (daily new program, much in the price included ), dealing with complaints however leaves much to be desired (therefore deduction!)

  • Sport & Entertainment
    2.0

    Varied freizeitplan offer from the hotel every day newly created (separated for adults and children), free internet access. Particular emphasis should be on the spa: large pool area (in-and outdoor pool with many massage jets, soolebad, showers), spacious and lovely comfortable relaxation (partly next to the pools, partly in a separate room), several saunas and steam baths, bathrobes, towels, bath slippers-all of this in the ob price included. Various beauty treatments at a charge. The whole spa area spic -clean and tidy, but: saunas and steam baths-, although already from early in the morning opened at midday really be used, since before highest wärmestuben temperatures are. Furthermore, there are in the pool area several stairs and jetties from lacquered wood without any rutschhemmenden linings, the on wet roads slippery than any ice skating rink. A large security problem! I myself am despite use of the hotel-slippers on a such steps and a running ellenbogenprellung closed, the weeks later still problems makes. Also we were on the same day witnessed a fall another person. Despite notification of these risk at the front desk was not even a warning appropriate. Also worried at any time no one around my condition after the fall, apart from my wife a plaster to wundpflege made available was. This we found was intolerable indifference and lack of interest on the safety of swimmers. This is the reason for the low rating. The nicest spa is nothing, if the customer a high risk of injury is suspended.

  • Hotel
    5.0

    Beautifully located and equipped hotel in landschaftlich beautiful and peaceful location, large but still of a manageable size, absolutely clean and tidy. In the respective booking enclosed achievements (garage, meals, wellness) extensive and of high quality (wellness is with faults). Guest structure: mainly, swiss and german (no russians)

  • Location
    5.0

    Located on approximately 1200 meters height, within the village of fiss, little shopping opportunities in the area, but many (also from the hotel offered and organized) excursions

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Manuela
Well-being in dreamlike environment

  • 5.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2012
From the first to the last moment for our well-being taken care of. Definitely very recommendable. It will be every still so small problem immediately and immediately cared. The staff is extremely friendly, no matter wether in the wellness area, service, kitchen, front desk, bar or room! Relaxation was necessary, and we are got our money's worth... Thanks for the great, relaxing but much too short vacation! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Marc
Fabulous hotel

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
We spend our 3. Vacation in the schlosshotel. Also this year was the whole vacation to our complete satisfaction. The mixture between wellness hotel and family hotel manage excellent. Wether of the child care and offers for children we could only be amazed. In summary an all-round recommendable hotel, both for couples, as well as for families. Only was our room very dusty. We can the hotel with best conscience further-recommend. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hanu
Schlosshotel - we will be back!

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Our week was simply great in fiss. Despite bad weather from the variety of the hotel benefit. Staff was very friendly, food very tasty and the selection huge. Only in the service, the attention in the evening a little after. The wine was decanted, but then not more refilled, respectively only after asking. Nevertheless the schlosshotel and its location for us ideal and we would gladly come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Roger
Very good hotel to be comfortable

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Clean, friendly and attentive staff read more
  • Room
    6.0

    Large airy room very nice furnished, leaves nothing to be desired.

  • Gastronomy
    6.0

    Very good cuisine versatile, fresh

  • Service
    6.0

    Very good service and very polite attentive staff

  • Sport & Entertainment
    6.0

    Lots of possibilities very nice bath

  • Hotel
    6.0

    Clean, friendly and attentive staff

  • Location
    6.0

    Good location, quiet, very nice mountains

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Zita
Total wellness

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
We have the paradise found, holidays what the whole families can (the otherwise gestesste mom). Very good. All of the staff very friendly and crèche just great. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Regula
Wonderful - gladly again

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
The schlosshotel offers for families a colored offer. Games room for young people, cinema for different age categories, the offer for care for smaller children, wonderful wellness area with various places to retreat to. Great bathroom-and sprudelangebot. Cool water ride for children, plenty of space to relax. Fine food, great hotel, good program for children. We would gladly come again. Fiss-serfaus-ladis offers wide the offer for outdoor -activities ( fisser flight and sportster, animated playgrounds, rope course, themed trails read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sibylle
A kids dream with relaxed parents

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
A wonderful hotel, that more than lived up to its stars. For children a dream- and relaxed parents to. The food perfect - the spa stunningly beautiful The team perfect. What do a small family more? read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Katrin
Recommendable

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Gladly further-recommended. We felt despite the size of the hotel felt at ease. Very well maintained facilities that leaves nothing to the imagination. The reservation, as well as the vacation ran smoothly. Great hotel! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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