Schlosshotel Fiss(4 stars)

Laurschweg 28 6533 Fiss View on map

Average rating

234 hotel reviews

    Rating by categories

  • Hotel in general
    5.8
  • Room
    5.7
  • Service
    5.8
  • Location
    5.5
  • Food and Drinks
    5.8
  • Sport & entertain
    5.8
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Peter
Perfect skiing vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Upscale guests structure, very well-kept, super equipped hotel where everything fits. Location, facilities, food, service - everything 1a. read hotel review
  • Room
    6.0

    Fantastic mixture between tyrolean charm and modern decor, rooms are large, excellently equipped, large bathroom

  • Gastronomy
    6.0

    The kitchen has a good reputation to navigate, innovative without the guest to overstrain, varied, Great breakfast buffet with good live chef stations, mittagsverpfegung exactly what you after a day of skiing needs (sensational kaiserschmarren ☺ and evenings everyday again an experience. A highlight: the extreme well-stocked wine list.

  • Service
    6.0

    No matter, whether in the spa area, in the gastronomy service, room service, bar or reception, very friendly, extremely professional and courteous and almost invisible - so gladly 6 of 6.

  • Sport & Leisure
    6.0

    A spa area left no wishes open, sauna, steam bath, fitness centre, very large pool, great masseurs - also here 6 of 6.

  • Hotel
    6.0

    Upscale guests structure, very well-kept, super equipped hotel where everything fits. Location, facilities, food, service - everything 1a.

  • Location
    6.0

    With the lift of the ski storrage directly on the ski slope, it couldn't have been better.

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Julia
It couldn't have been better!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2014
Wonderful hotel which perfectly into the wonderful landscape member, the name is program - more a palace than a hotel. read hotel review
  • Room
    6.0

    Schlosshotel - as you in the rooms, warmly decorated, tastefully modern styles of the alpine source not disavowed - a great mix with perfect technical equipment (wi-fi, tv in every room, even the bathtub in the main bathroom)

  • Gastronomy
    6.0

    Even for my delicate palate a highlight. Rarely been so balanced balance between tradtionellem and fine dining accompanied by an extraordinary wine selection.

  • Service
    6.0

    As service should be, always attentive, without ever being intrusive, no desire remained openly. Also almost impossible were always realized. Jederzeitige presence of the hotel managers, simply incomparable.

  • Sport & Leisure
    6.0

    Skiing experience the finest, accompanied by a great spa area with a gigantic pool, super-equipped fitness area. Beauty and wellness (sauna, steam bath, massages, etc.) Were not too short and the proper and reasonable prices.

  • Hotel
    6.0

    Wonderful hotel which perfectly into the wonderful landscape member, the name is program - more a palace than a hotel.

  • Location
    6.0

    Directly at the ski slope, my personal highlight - ski and sckischuhe in the on-site ski rental, storage and with the lift of the hotel directly on the slopes without the equipment also only one meter shall be simply brilliant.

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Andreas
Good hotel - amendments need some time.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
Still it is a very good hotel with a topstandort directly at the ski slopes in fiss (super ski area with diverse possibilities). Overall the hotel is very well laid out and there is a very good spa area. Wi-fi is available in the entire hotel (without restoration) Available and good speed/quality. The guest structure is rather international influences. read hotel review
  • Room
    5.0

    We stayed in a suite (amethyst) accommodated, the traditionally decorated. For a family with 2 children is completely in order. Who likes it rather like modern, in the 2. wing avoid. Here there is rather modern designed rooms.

  • Gastronomy
    5.0

    The breakfast buffet offers a wide selection, the something for everyone available. The evening menügestaltungen are successful and repeated in 10 days. The meals are fresh and interesting arranged.

  • Service
    4.0

    The service is generally friendly and courteous. But the interface between the kitchen and service significantly worse than the last year. We had to several times the next course over 45 minutes to wait. On the other hand, our requests after a short pause between the courses usually ignored. Also small special wishes like a small birthday cake for breakfast with some candles could not smoothly - despite a lead time of a day - meet (in the afternoon instead of in the morning and unfortunately no candles). The service improvised and saved the situation a bit. The drain on new year's eve needs for the next year a much better organization, because some dishes weren't in the sequence and unfortunately also not hot (soup) or at least Warm (fish) were served. Vice versa was the actually larger champagne for the 'zero-hours event' on the roof terrace not enough chilled and the ' kindersekt' not available. Also the organization, some guests your drinks including glasses on the roof terrace transport must, other their bottles and glasses at the snow bar on the terrace, should be reconsidered.

  • Sport & Leisure
    6.0

    Great spa and pool area, the certainly in Austria no comparison elusive. It is for every generation something offered.

  • Hotel
    5.0

    Still it is a very good hotel with a topstandort directly at the ski slopes in fiss (super ski area with diverse possibilities). Overall the hotel is very well laid out and there is a very good spa area. Wi-fi is available in the entire hotel (without restoration) Available and good speed/quality. The guest structure is rather international influences.

  • Location
    6.0

    Directly at the ski slopes in fiss can one already from a 1 a situation speak. Better it probably hardly. Moreover, you from the roof terrace and many famous rooms a beautiful view of fiss or the valley.

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Krista
Best ski vacation a family can imagine
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2014
We have stayed in Schlosshotel Fiss on four separate occasions, and it has been more amazing each time. The experience is flawless - from when the staff sweeps your car away at arrival and loads your skis - to easy ski-in, ski-out with pre-arranged passes - to the MOST amazing food we've experienced on any ski vacation. We found that the new chef and kitchen team vastly exceeded expectations with decadent appetizers, creative and unique entrees, and EPIC desserts. They did a phenomenal job for both the adults and the very discriminating tastebuds of our children. We have also become ... very fond of their very kind, attentive, efficient staff. We can not say enough about Schlosshotel Fiss! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to ski lift
    6.0
    Other leisure activities available
    5.0
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Martin
Great hotel for ski fans.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
The hotel is located in fiss and adjacent to a large ski area of fiss/serfaus/ladis. The hotel offers accommodation for up to 400 guests. There is a west wing and main building, which the older, rustic room features. In the new east wing are the rooms in the modern style. In the rate are usually full board included in the price. This includes breakfast, small but fine buffet between 13:30-1700 hours and dinner. Wi-fi is also included, but not fully developed. In the rooms, the bar and in the pool area it works quite well. In the restaurant it ... works not. Many guests from Holland, Germany and the Switzerland. Many regular guests. Many families with children. read hotel review
  • Room
    4.0

    The rooms (west and ostbereich ) are nice and clean. There were lots of rooms and suites. Also 3 large family suites (2 times amber and panoramasuite). Would be nice, especially if you the large suites also equipped with a coffee maker restocking could. Unfortunately, all rooms and suites (except for the large suites) only a toilet. In the high season the suites with 3-4 people 'cramped' which i personally didn't like. Often there is a bath in the bathroom. What that is is not sure, there was a huge and very nice bathing area in the hotel. Instead of the bath should one perhaps another toilet consider!? Bernstein suite (90m2): for a suite, which in the day Euro 1950 costs, would be a balcony with a view is a must. Therefore, i think personally, that this suite the price-performance ratio was not fulfilled. Especially, when you consider, that the beautiful panoramasuite nearly equal much costs. Conclusion: the price-performance ratio was in the bernstein suite untuned. The belegungsphilosophie the room is economically optimal, but not pleasant. The rooms/suites have only a toilet (with a 3-5er occupancy). Therefore two star deduction.

  • Gastronomy
    5.0

    There was a main restaurant and a large bar. The breakfast consists of a rich buffet. Around 13:30-1700 hours in the proximity of the bar a 'small' snack provided. A buffet with 2-3 different menus, snacks, as well as a small selection of desserts. The dinner is then 5-6 we're beachgoers and sometimes from a 7 course gala dinner. Sometimes there was also buffet. For the children there was always a rich kids buffet available. Permitted already tried - delicious! M. e. The hotel should more buffet offer and mehrgängern dissociate. The first time you can't eat so much, we had mostly only salad and main course ordered. There are many children and as squats hardly one with the parents a mehrgänger by. The food is really good (although the old kitchen m. e. Was better) - often rich buffets for this hotel but probably better option for dinner. The service worked but spotless. Quiet, efficient, no gehetze and still you don't have to wait long. To complain about more than the wine service to be: you simply will not get rid of the feeling, that the wine so quickly as possible ' wegfüllen' wants. It would be nice, if the staff (some do so, but most not) would ask, whether one still wine refills must. Tips: there are two kässelchen where you tips for the service and the kitchen can store. I think this is a very good idea because the service not only one person allocated and the kitchen tap moderate anyway always too short. The probably to divide. Conclusion: gourmetgäng are in a family hotel not ideal. Therefore a star reduction.

  • Service
    6.0

    As repeaters we repeatedly always looked forward again about the friendliness of the staff. Thomas the restaurant knows every guest in the name - it is always a mystery as it makes! :-) The staff at the bar knows a soon with the name. Room number in the 2. visit did not mention. The room cleaning works tip-top. A small deficiency is the fact, that for staff and guests only one elevator available (west wing/main building). But stairs is supposed to be healthy...

  • Sport & Leisure
    5.0

    The hotel offers a fitness centre, as well as bathing area: large indoor pool where one after outside to swim. Cool is the separate outdoor pool (sprudel - salzwasser), which almost 3-4 metres from the lift away. You could cool in the pool lying skiers watch. There is also a spa where you massages, etc. Can book. The sauna area has a little disappointed. The area is nice, but the offer is not satisfactory: Kneipp: looks nice - but only with water. The kneipp was always empty. Steam rooms are ok. A small sauna. In another area of the spa area there are three saunas. They are large and well. The actual spa area (mentioned above) should one however more. There are m. e. Too many relaxation areas, although the bathroom is a large, nice quiet area with fireplace would. You could be in the spa some relaxation zones away and thus the spa develop. (... And the kneipp fill water). Children: there is a kids club, as well as a youth. Since nobody too short. Even a cinema was good. There is, therefore, in the bar area practically never noise from kids - the better to do! Very good. Conclusion: the spa has room for improvement. Therefore a star reduction.

  • Hotel
    5.0

    The hotel is located in fiss and adjacent to a large ski area of fiss/serfaus/ladis. The hotel offers accommodation for up to 400 guests. There is a west wing and main building, which the older, rustic room features. In the new east wing are the rooms in the modern style. In the rate are usually full board included in the price. This includes breakfast, small but fine buffet between 13:30-1700 hours and dinner. Wi-fi is also included, but not fully developed. In the rooms, the bar and in the pool area it works quite well. In the restaurant it works not. Many guests from Holland, Germany and the Switzerland. Many regular guests. Many families with children.

  • Location
    6.0

    The hotel is located directly on the ski slope. Directly in the hotel there is a ski shop, where you skis/snowboards/shoes rent can. From there you can take a lift right at the ski slope. Efficient it almost not more. Of course, the prices according to as the 'slopes port premium' factored in may.

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Rolf
Relaxing get away from it all in the schlosshotel fiss.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2013
If you want to in the autumn a few days off, so you can the excellent also as a single traveller in the schlosshotel fiss. I knew so far the environment only from the winter as ski area, which i really liked, as it is an ideal blend of easy and more demanding slopes But also in the summer, due to the great location of the hotel - where a the mountains practically at your feet. Then after a long hike, the generous wellness area with the spectacular pool (inside and outside) to enjoy, is simply wonderful. The expert massage ... treatments i can to relax the muscles to only recommend. Pleased also by the new kitchen: a sophisticated and eclectic mix of modern cuisine with regional and country-typical ingredients. I actually already with the breakfast on the menu announcement for the evening been pleased and attracted also frequent once the vegetarian option is selected. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Christa
Perfect break.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2013
If you're just looking for a few days holiday, can a perfect holiday experience: this family-run hotel has its special, unique charm, despite repeated extension remained. The big plus is that, that i as guest personally addressed feel and when needed individually would consult! Definitely the staff was always tried hard - and the location - the guest of the request from the eyes. I was already several times and was so far never been disappointed. Straight who travels with children, can be assured, that all to get your moneys worth, whether in the spa, youth club, kids castle, in ... the water or in the schloss-gym, at the bar in the evenings or during the day at the many activities. Another highlight is the kitchen under the new küchenleitung! Was the previous kitchen already very well, it was now topped! Even as vegetarierin could me of the sophistication of the gourmet kitchen to please! - pure pleasure! Also guests, the rather a other kitchen prefer, do not come too briefly: on request, also, for example, a viennese -Schnitzel serves. A stay at the schlosshotel is always worth a visit! Here is - no matter, whether in summer or winter, even bad weather (fortunately rare!) The best 'heatwave'! Even a long weekend feels like a real holiday in! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karin & Bruno
Always again a nice break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2013
For more than 14 years we spend always very relaxing days in the schlosshotel. Many changes we have ever. The former games room, which is located in the great kids castle has been converted into, the newly built rooms and suites to the great changes in the culinary field. The hotel is in its size has grown, but never a bit from its good service lost. Everything is in top condition, very clean and the guests the maximum of comfort offered. We would like to the recently published, bad assessments. The küchenleitung has changed. We have the kitchen in the ... hotel always appreciated. This stay we could of a very large and diverse choice for the menu convince. The dishes were prepared with the freshest of ingredients and of very high quality. New ideas loved, for example, the always accurately described cheese at the buffet. The dessert buffet on friday deserves a competence. So wonderful as all the fine things looked, they have also liked, the many creative ideas were great! We appreciate, if the quality of the food and their ingredients a kitchen are important. We have also at the buffet didn't miss anything, what all the years before always there was. Sometimes somewhat newly arranged, but nice, that you also once again discover something new can. read hotel review
  • Room
    6.0

    The newly built rooms and suites in the west and east wing leave nothing to be desired. They are very spacious, have often a walk-in closet, lots of storage space, and a fully furnished balcony with comfortable sitzgelegenheiden, a table and a sun screen. The bathrooms are very generous, toilet separate. With the many different carpentrynesses is for each guest a suitable ferienzuhause. The room cleaning was top, discreet and reliable.

  • Gastronomy
    6.0

    As already described above, we would like to relaunch the quality of the food highlight. We had the great deals from the 'new' cuisine looking forward to it. Nice is, that you are only in the evening for the menu must decide. Pleasant too, that the nice team asked, when the next hallway are served may. We hope, that many guests with the culinary offer were satisfied. The afternoon buffet new from 1:00 p. m. offered, there are still warm and cold dishes, as well as cakes.

  • Service
    6.0

    The service in the dining room was very attentive and friendly. Requests were promptly fulfilled. Also at the reception concerns quickly very friendly done. Don't forget we want the maids, which each with a quiet and discreet art always ensure, that us feel comfortable. In all the years we have always been a well-kept rooms,.

  • Sport & Leisure
    6.0

    The very large pool with outdoor pool was beautiful, the water temperature was pleasant. There are infinitely many beach chairs and seating inside and outside. A great water, where it is enough space for all guests.

  • Hotel
    6.0

    For more than 14 years we spend always very relaxing days in the schlosshotel. Many changes we have ever. The former games room, which is located in the great kids castle has been converted into, the newly built rooms and suites to the great changes in the culinary field. The hotel is in its size has grown, but never a bit from its good service lost. Everything is in top condition, very clean and the guests the maximum of comfort offered. We would like to the recently published, bad assessments. The küchenleitung has changed. We have the kitchen in the hotel always appreciated. This stay we could of a very large and diverse choice for the menu convince. The dishes were prepared with the freshest of ingredients and of very high quality. New ideas loved, for example, the always accurately described cheese at the buffet. The dessert buffet on friday deserves a competence. So wonderful as all the fine things looked, they have also liked, the many creative ideas were great! We appreciate, if the quality of the food and their ingredients a kitchen are important. We have also at the buffet didn't miss anything, what all the years before always there was. Sometimes somewhat newly arranged, but nice, that you also once again discover something new can.

  • Location
    6.0

    The hotel is located on the outskirts of fiss, on the southern slopes, right by the cable cars.

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Lutz
It gets (almost) not
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
We had one of the older duplex rooms, in the near future, updated and with larger bathrooms are. Apart from that, the hotel is a dream (was our 3. stay there). Especially for children the serfaus-fiss-ladis region a lot of variety. A paradise for mountain bikers and hikers. Not cheap, but the value is correct absolutely. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Charlotte
Disappointment
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
We are/were regular guests from the schlosshotel. Now blows a cold, unpleasant and profitgeiler wind through the hallways. Everything was as always, only the kitchen and the new staff leaves a lot to be desired. The large and varied cuisine of the past has been replaced, as you call it, by simple elegance. This means, everything was limited to a minimum. The mega fine and delicious vorspeisenbüfetts there was not more, was always pleasant to see who this fine things prepared and with reserving plates was. The residual salad buffet there was only three salad dressings, all on the italian ... base, no oil and vinegar more to the mix, no frenchdressing, no amerikandressing, no cocktaildressing and the delicious gewürzsalze -none is more! Sometimes there are still other appetizers, if you get there too late, there is no supply. (chef de service was informed) Bread, the be offered, partly from the hand and if you still want to know, that it for breads are, the answer is:i do not know! The food was good, if not cold are served, Presented it carelessly. The gourmet kitchen was highly advertised in advance, at the kids buffet, however, diminished, hardly any vegetables and mostly the same, but there are now kindermilchschnitte -has nothing more with gourmet to do. The ice cream corner has been retained, the dresser will no longer be maintained, as the formerly knew, a mess, it is now, the ice to read. Ice cream was not more chilled. The breakfast is also the variety has been lost. The waffle iron will be cleaned instead of a omelet can order. The pancakes are not prepared. It light so, that one service set, which no training. The greed goes on at the bar, it's no longer possible a large beer to order-is true, with the small you deserve more! The few remaining employees tried to love words and gestures a little minimise the damage. A shame! The prices have risen, the services were drastically reduced, it is a pity, that the new image from the schlosshotel is. And finally: There was a gentleman at the front desk with a dutch names, said but to me: You know, it doesn't matter if you are a regular not come to us, there are still 5 other guests, the behind you on the waiting list for the room. Welcome, feels different. read hotel review
  • Room
    6.0

    Well as in all the years.

  • Gastronomy
    1.0

    The new kitchen crew and the new staff leaves much to be desired.

  • Service
    4.0

    The service and friendliness was okay.

  • Sport & Leisure
    3.0

    Pool is very nice. Unfortunately there are no limits for children. As a result, that it would be more a developping is. The windelkinder in the jacuzzis you then the inherited traces can read. On complaint we got the answer: yes the lifeguard did not in the handle. So what is not in a 4 star superior hotel Many children do not know more than they ought to behave. Earlier there were very clear instructions from the hotel, which also Been complied with. Pool was much too crowded and too few beach chairs. Showers there was much too few, the many families with kids shower and wash your hair there. Thus all showers occupied and one is without previous showers in the swimming pool.

  • Hotel
    4.0

    We are/were regular guests from the schlosshotel. Now blows a cold, unpleasant and profitgeiler wind through the hallways. Everything was as always, only the kitchen and the new staff leaves a lot to be desired. The large and varied cuisine of the past has been replaced, as you call it, by simple elegance. This means, everything was limited to a minimum. The mega fine and delicious vorspeisenbüfetts there was not more, was always pleasant to see who this fine things prepared and with reserving plates was. The residual salad buffet there was only three salad dressings, all on the italian base, no oil and vinegar more to the mix, no frenchdressing, no amerikandressing, no cocktaildressing and the delicious gewürzsalze -none is more! Sometimes there are still other appetizers, if you get there too late, there is no supply. (chef de service was informed) Bread, the be offered, partly from the hand and if you still want to know, that it for breads are, the answer is:i do not know! The food was good, if not cold are served, Presented it carelessly. The gourmet kitchen was highly advertised in advance, at the kids buffet, however, diminished, hardly any vegetables and mostly the same, but there are now kindermilchschnitte -has nothing more with gourmet to do. The ice cream corner has been retained, the dresser will no longer be maintained, as the formerly knew, a mess, it is now, the ice to read. Ice cream was not more chilled. The breakfast is also the variety has been lost. The waffle iron will be cleaned instead of a omelet can order. The pancakes are not prepared. It light so, that one service set, which no training. The greed goes on at the bar, it's no longer possible a large beer to order-is true, with the small you deserve more! The few remaining employees tried to love words and gestures a little minimise the damage. A shame! The prices have risen, the services were drastically reduced, it is a pity, that the new image from the schlosshotel is. And finally: There was a gentleman at the front desk with a dutch names, said but to me: You know, it doesn't matter if you are a regular not come to us, there are still 5 other guests, the behind you on the waiting list for the room. Welcome, feels different.

  • Location
    3.0

    Fantastic for skiing. Shopping is was bad.

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Beat
Simply amazing!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
The first time in the schlosshotel and the whole family was impressed. (including the dog). Very friendly staff, super beautiful pool area and kids/slides area. The food was very good and always from the region. Good but there was also the possibility, their own menu on the menu to select and also times somewhat einfachers, good bourgeois to enjoy. The wines and the recommendations were great. We would gladly come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Daniela
Our new destination
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2013
For our short summer we have a new hotel searched, and have we with the schlosshotel in fiss found. Culinary top on an excellent level, great breakfast and afternoon buffet, dinner from the finest (without it in the morning already a must). Very natural friendly service, a pool area like we it never in a hotel saw, beautiful spa area, bergbahnenkarte and wi-fi included in the price. Also for mountainbiker highly recommended. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Kirsten
Perfect vacation
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2013
Versatile typical southern french town-also for non-skiers. Thanks to the versatile sportangebotes you can also enjoy the gourmet food with clear conscience enjoy! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Manuel
Top skiing with the family
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Wonderful hotel for skiing with the family. Direct access to the slope (elevator from the ski cellar on the slope). Great spa, great snack buffet... Just arrival and relaxation. Brilliant hotel that offers great value for money. We will be back... read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andreas
Very nice skihotel!
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
For new year's we were with both of our children (8 + 5) at the schlosshotel and were pleasantly surprised. In spite of the size is still the feeling in a family business with an individual service your vacation to spend. Also the location right next to the ski slope is very comfortable. Like gladly come again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Paula
Value for money is okay in all
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
A hotel in the guest really feel at home. It is always a home if one into the entrance hall comes after the short drive for us from good 3 hours. It's all true in this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
Close
Claudia
Super hotel mit too many regular customers
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
Everything was absolutely perfect and unbeatable - but also the price. Unfortunately we had to for our daughter (12 years) in extra bed 100% pay, since the same extra bed also still another paying child rather would have been... Was so fast but to arrange... read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
Close
Hansjakob
Dreamlike winter sports hotel
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
This is a hotel the superlative! Very friendly staff and very helpful. The hotel has a dreamlike location right next to the slope. Over the rooms, the gastronomy and the wellness area there is nothing to complain about. The check in is a star hotel. During the welcome aperitif enjoys, is the car unloading. Ski in ski room, suitcase in the room. The hotel has very lots of regular guests, what is already a clear statement is. We look forward already to the next ski holiday. But since this hotel an inside tip is, please do not whisper! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Distance to ski lift
    6.0
Close
Bianca & Gerald
Again perfect vacation
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We are the 3 time at the schlosshotel and will gladly come again. The value for money is very good. We were the 1 time for christmas at the schlosshotel it was very pleasant designed with a weihnachtsansprache, fisser blässer and no christmas meal was offered. It were very nice christmas without stress. The hotel was very beautiful and tastefully decorated. read hotel review
  • Room
    6.0

    We had a suite which is very generous approximately 55 meters². Huge bathroom nice dressing room. With a balcony, minibar, tv, Very decorated up to date. The suite was every day perfectly cleaned. Dry cleaning -staff is very friendly and clean.

  • Gastronomy
    6.0

    Breakfast is very plentiful and something for everyone. From fish, meat, cheese, cereal, fruit, jam, different types of eggs, bread, bread rolls and different kinds of pastry. Afternoon snack was very spacious. Dinner different issues. For vegetarian, meat and fish was something for everyone. Dishes were for the eye lighted very decoratively. Very clean and the staff is friendly and attentive.

  • Service
    6.0

    Staff of the hotel are very friendly. Very good foreign language skills. The suite was always very well cleaned perfectly clean.

  • Sport & Leisure
    6.0

    Beautiful large swimming pool everything very clean, many beach chair possibilities. 7 different saunas for the steam saunas are there since this year hygiene towels. Sports offer, from Zumba, water aerobics, pilates, back exercises and so on

  • Hotel
    6.0

    We are the 3 time at the schlosshotel and will gladly come again. The value for money is very good. We were the 1 time for christmas at the schlosshotel it was very pleasant designed with a weihnachtsansprache, fisser blässer and no christmas meal was offered. It were very nice christmas without stress. The hotel was very beautiful and tastefully decorated.

  • Location
    6.0

    Hotel is right next to the slope. Peaceful location.

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Nathalie
The perfect ski hotel
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
The perfect ski hotel, leaves nothing to be desired! Big wellness area, lift to the runway, spacious restaurant and bar... We will be back! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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