Hotel The Empire(4 stars)

44 West 63rd Street View on map

Average rating

64 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    3.6
  • Service
    4.0
  • Location
    5.4
  • Food and Drinks
    3.9
  • Sport & entertain
    2.8
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36 hotel reviews for undefined sorted by travel date
Baiba
Next-to-opera hotel
  • Recommended hotel
  • Friends
  • Proof of booking
  • City break
  • February 2014
The best thing about this hotel is its location. As I went for shopping and opera, it was excellent. It is next to Metropolitan opera. There is plenty of entertainment around, it is NYC. The only downside is that there is a night club at the top floor of the hotel and in upper floor room is very difficult yo sleep, almost impossible. For us it was easier as we were very tired due to time difference. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Uwe
Nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Nice hotel, nice service, good location and starting point for excursions into New York or to the shopping, Central Park, metro and Starbucks around the corner. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Alina
Not where Chuck Bass would live
  • Hotel not recommended
  • Singles
  • City break
  • August 2013
Only stayed here because the hotel has been featured so many times on TV series Gossip Girl. The hotel is not in a good condition, needs renovation. The room was very small and the view was the opposite wall with an AC Basically - no view), very noisy AC. read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Jürgen
Ubschlagbare location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
Perfect centrally located within sight to the world-famous mead. Central Park Nearby. Tasteful interior. Very small rooms without closet to the inner courtyard with little daylight. Air conditioning in the courtyard and in the room day and night very loud. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    0
  • Hotel
    3.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Frank
Unfriendly!
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • October 2012
Too expensive! Location is great! Front desk and especially two concierge I experienced very rude! Should a fantastic stay will be. The loud, narrow room was my nightmare! read hotel review
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.8
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Heidi
Hotel in a good location
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • October 2012
The room is small, but functional. You should try, a room with a view of the street to get. But since one anyway the whole day on the way is, it is also no so large role plays. In any case the hotel has a good location. Only a block from the very away, subways in every direction almost on the doorstep. Supermarkets and cafes in the immediate area. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sonja
For short trip to 1 week suited
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
Coincidental way found during our short break in September the new York fashion week opposite the street in the Lincoln center. In the hotel were many employees, models and visitors to the fashion accommodated, so that many mode-conscious interesting people in the lobby were. On the final day our stay was in the lobby even for the tv series gossip girl with a film crew rotated. Thus everything very hip! The lobby was very stylish with gold and leopard-patterns. In the lobby is the wi-fi connection free to use. The hallways in the hotel are rather dark, as without window ... and rather warm. The age I would 25 to 45 will appreciate, rather couple and singles. Unfortunately had the outdoor swimming pool from September closed, although the outdoor temperatures were still 30 celsius were. Cleanliness of the hotel altogether was rather good. The rooms are rather small to medium sized. read hotel review
  • Room
    3.0

    Small room only 1 sun and large room 5 suns = so mean 3 suns! Background: On arrival we got a tiny room ( approximately 15 meters² with the number 641, we had two large suitcase and as we auspackten, we had to cross the fith to go to the bathroom. The bathroom was so small, that you are in the shower had to put, the door was open. The air conditioning was loud and the elevator scraped loudly on the wall along. After relevant had complained ( the staff reacted friendly ) we could the room on second day. Our luggage was from the hotel in the new room brought, while we in new york were. The new room was the furniture was almost the same, however significantly larger approximately 22 meters², the air conditioning, tv and bathroom were good. The wi-fi access in the room costs circa 12 Dollar per 24 hours A safe and mini bar it has in every room... If you like it, because a bottle of water from the mini bar costs 9 Dollar! The same is it for 2.99 Dollar next door in the supermarket. Our tip, perhaps a couple of days before another write e-mail or phone, the concrete room to clear up. And no room with the last number 41 walkest, the tiny room next to the elevator.

  • Gastronomy
    0
  • Service
    5.0

    All of the staff were friendly and polite. When we on the day of arrival over the small room complained, because it was really mini, responded the staff understanding and helpful. As fashion week and was fully booked, we could the room only after 2 days change and the staff made sure, that our luggage on the new room was brought to our room. This was significantly larger. The cleaning ladies were efficient and friendly. Whether the staff at reception German speaks is me not well-known, I think not really. But they also speak spanish.

  • Sport & Leisure
    3.0

    Only three suns, because the pool-area our visit seasonal was closed, from labor day the September, although it outside the whole week really hot and pure sun was. Here you have flexible and on the weather can take. The roof-top bar we didn't use it, since many private parties because of the fashion week taking place.

  • Hotel
    4.0

    Coincidental way found during our short break in September the new York fashion week opposite the street in the Lincoln center. In the hotel were many employees, models and visitors to the fashion accommodated, so that many mode-conscious interesting people in the lobby were. On the final day our stay was in the lobby even for the tv series gossip girl with a film crew rotated. Thus everything very hip! The lobby was very stylish with gold and leopard-patterns. In the lobby is the wi-fi connection free to use. The hallways in the hotel are rather dark, as without window and rather warm. The age I would 25 to 45 will appreciate, rather couple and singles. Unfortunately had the outdoor swimming pool from September closed, although the outdoor temperatures were still 30 celsius were. Cleanliness of the hotel altogether was rather good. The rooms are rather small to medium sized.

  • Location
    6.0

    The location is really great. In the middle of Manhattan in the upper west side, right between Lincoln center, columus circle and central park. A underground station right nearby and the sightseeing busses from the grey line next to the hotel ( hop on-hop off). And as we went through the tour have learned, is Madonna, beyonce and bono right in the immediate surroundings. Next to the hotel is a starbucks and a small but expensive grocery store. Therefor we recommend ' melissas deli' only a couple of steps further, where you (for new york standards) inexpensive and delicious sandwiches to eat or what hot to take. A bank of America is also just opposite.

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Daniel
Completely run down
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • September 2012
This hotel has its best times behind itself. Plus point is the location: 3 minutes on foot from the southern point the Zentralparks away. The furnishing is matter of taste but if nowhere natural light the building comes you feel already uneasy. View to the inner courtyard limited to 3 massive Walls at the bottom day and night the Hotlklimaanlage rattles. The size of the room is more than small so that one with more than a small bag real problems get. Same goes for the toilet / bathroom. All in all it was a experience. read hotel review
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Nicole
The empire hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
We were end of August in the empire and it was perfect. The hotel is very beautiful. Merely the welcoming at the reception was a bit rude. In some spots one noticed that the hotel a makeover needs. Especially in the room respectively in the bathroom peeling paint in many places. The hotel pool looked on the pictures of the homepage also bigger. There was a very nice bar on the roof but only from 21 allowed to. USA typical. ID control. Unfortunately was also that one for the wi-fi pay had good Starbucks right next door was. read hotel review
  • Room
    4.0

    The rooms are very small for two people but with everything you need. Unfortunately was no wardrobe in the room available. What is a little difficult, if one or two large suitcase thereby has. The bathroom was tidy, merely when one wanted to shower, half the bathroom stood underwater. As the shower stall on one side was open. There was also an exceptionally wide choice the mini bar respectively Iphone plug and rassier and toothbrushes and so on.

  • Gastronomy
    0
  • Service
    4.0

    The staff were easily pretentious but that's city. The housekeeping was very friendly. The room was always clean and tidy. Our many shopping bag were also always thrown away. The only thing which strange was, we were as a couple always rooms had but only a toothbrush holder.

  • Sport & Leisure
    4.0

    The mini pool on the roof was clean and you could also with rains use as he covered. And you had a super view of the town. Furthermore you could also outdoors sit for the hotel guests a small bar was available. The 2. bar was including and accessible for everybody. As already mentioned, there were identification checks and at the weekend you can only by list inside. No matter wether hotel guest or not.

  • Hotel
    5.0

    We were end of August in the empire and it was perfect. The hotel is very beautiful. Merely the welcoming at the reception was a bit rude. In some spots one noticed that the hotel a makeover needs. Especially in the room respectively in the bathroom peeling paint in many places. The hotel pool looked on the pictures of the homepage also bigger. There was a very nice bar on the roof but only from 21 allowed to. USA typical. ID control. Unfortunately was also that one for the wi-fi pay had good Starbucks right next door was.

  • Location
    6.0

    The location from the empire was great right next to the central park and the met. You need only 10 minutes on foot to 5. ave. Starbucks is also on every corner available as well as an atm. Taxis was also in any case available. And in case you want sightseeing had, you could on the red graybus jump up, the stop was right around the corner.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Oliver
All in all okay! However nothing more! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
The hotel was from the location whump certainly hard to beat. One was right on the Central Park and the subway held right in front of the nose. Lincoln centre and some other sights lay around the corner. The hotel was perfect for this however very expensive and the staff very stressed. What we did not like was, that the whole hotel totally dark decorated. Everything was in dark tones and it was not to our taste. The room was really small and also the bathroom was rather mini. Furthermore was our room very badly soundproofed, so that we neighbors ... the love play were listening. Reasonable value for money unfortunately not! Therefore: Conditionally recommendable! read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Good location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Central location, modern, practical decor, good traffic connections, essential sights can also be reached on foot, friendly staff, however small rooms and no closet, only a chest of drawers was available. read hotel review
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Oliver
Hotel with great location still room with glitches! archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2012
The hotel is cool and very stylish but careful with the rooms! In our case we had to until 17 o'clock wait that it was finished and then we got a smoker's room with 2 single beds? On demand at the front desk the sober information that happens by accident it could all happen that he a smoker's room or 2 single beds get. It was also no-one cared well for us a solution to find! After a night in this completely smoky room we had to 2 room changing before it was okay but the last room had 2 ... single beds. The empire we will probably not see more. read hotel review
  • Room
    2.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Steffi
Good hotel for a city break archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
The hotel is located directly at the Broadway a block from the central park. The size and equipment room is for new York conditions genuinely okay. Modern furnished, a very tiny, however beautiful bath. The windows were unfortunately totally leaked. But with earplugs you could hear the noise from the street not more.-) you are just great central. You could quickly heat or cool with the air conditioner in the room. The food in the hotel is very expensive. However is directly next to the hotel a Starbucks where you can get nice breakfast. The next Subway station is ... not times 2 minutes away and one is very fast at the Times Square. The staff at the reception was always very friendly and helpful. In the lobby there are free Wi-Fi, as well as in all Starbucks and so on Also restaurants and supermarkets are really close by. For a city break a really nice hotel. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Helga
Location top, rooms not acceptable archived
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • April 2012
Location of the hotel was absolutely great: no matter wether Central Park, opera, Broadway-everything really nearby and easy to reach on foot. The hotel room was well maintained and modern, but the room size for me wasn't acceptable. Opens one suitcase on the ground, there is not enough space to if anything-you have to climb over! The air conditioning was very loud, I found no possibility these regulate. A further negative point was that window: yes, there was a window, but with a view of a in about 2 meters distant wall, the also window had. This fact is one ... actually Gewzungen closed the curtains to let, this made the room a little dark. For one night it was OK, especially because I the room the official price of 300., -EURO paid, but because of a promotion only 125., -EURO. Several days, I do not want to spend, be comfortable I could in these areas not. For my short following few days stay I another hotel looking for. read hotel review
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jürgen
New York worth a trip, no matter where you are archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Room was small and rather noisy, staff friendly, OK received, is good the central location and access to subway and central park, unfortunately disco sündhaft expensively and unfriendly, apart from that entrance to the hotel modern, but dark. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kathrin
Hotel promises not the, what you think! archived
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • December 2011
The location is brilliant, but the service leaves much to be desired. You can be positive the location and the cleanliness rate. Otherwise I am as a 'gossip girl' fan on my expense, since the series A Drehtag in the hotel had. Negative to mention are the room size and the bed for 2 people. The air conditioning is very loud and is not issued, the temperature is not properly adjusted. The bed contained merely a blanket for two people and also on repeated demands could no 2. Decke be given. Tickets for evening events with a unwarranted surcharge sold ..., so go to the ticketcenter on Times Square go. The pool is in the winter time not at all open, which we very disappointed. During the 8 days in the hotel we had not even the possibility on the roof terrace to events, since these only for private events and for persons under 21 is not accessible, since there alcohol is sold. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jana
very recommendable hotel! archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2011
I cannot explain what the other Travelers to this hotel to complain about have, and I guess, that before ever in NYC and at the time of review no comparison possibilities had, because the hotel is top notch. (I have the empire for March 2012 again.) read hotel review
  • Room
    5.0

    our room was to the street and for New York proportions very spacious. We had a queen size bed as a couple, which more than adequate and was very comfortable, two bedside tables with lamps, a large armchair (the my girlfriend always has been hijacked, because it is extremely comfortable) a desk with chair, TV, closet and mini bar, telephone and safe -so it was everything available what a tourist in a room needs. the bathroom was quite small, but furnished to a high standard( washbasin, Shelves, shower, toilet) the condition the facilities was excellent. Which I found a little unfortunate, were the cigarette burns (we had a smoker's room) on the window-sill I wonder what some hotel guests are thinking, the interior damage... apart from that everything was in immaculate condition and we in our room very, very, very felt at ease.

  • Gastronomy
    0

    In the variety of Offered outside of the hotel, we have neither the restaurant, still used the bar. (But I have heard, that the bar with New Yorkers very popular and a magnificent view on the roofs Manhattan.)

  • Service
    5.0

    the staff were at any time very friendly and accommodating. My English is very good and I had therefore no problems with people in the hotel to communicate. Abwertiges behavior, the other in his review mentioned, regarding lack of language skills I personally therefore not know, but also from other guests of the hotel not received. (You can some things also really imagine...) the cleaning of the rooms was good-we had every day fresh towels, the room was neatly made and now and then lag as small attention a 'cookie' (we would it as' Americans' designate) on the night tables. All staff (Front desk, bellboys and maids) were very friendly. To The Issue Wi-Fi: Also here I can some complaints not understand -i had in the room over Wi-Fi Access to the internet...

  • Sport & Leisure
    0
  • Hotel
    5.0

    I cannot explain what the other Travelers to this hotel to complain about have, and I guess, that before ever in NYC and at the time of review no comparison possibilities had, because the hotel is top notch. (I have the empire for March 2012 again.)

  • Location
    6.0

    the hotel is at the upper Westside perfect and very centrally located - 10 minutes to the Time Square with the subway, 2 minutes footpath central Park, Lincoln Center and Columbus Circle around the corner, Metropolitan Opera on the doorstep, as well as Starbucks and Duane Reade drug( supermarket) at the street corner and other options for shopping and cinema in the immediate area. I personally feel in Manhattan on the Upper West the most comfortable and find the environment of the hotel thus very pleasant -we never unsafe or uncomfortable. On the streets is always something going on, everything is wonderful lit and one notices the phenomenon of the people, that you are in a' better Viertel' moves.

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Gerold
Well located hotel with a few drawbacks archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2011
Hotel is right on Broadway, just a few minutes walk to the Central park. The hotel was renovated a few years ago, but nothing has changed about the very small rooms, you had hardly any place around case. For those relatively expensive price is a recommendation the room unfortunately not worth it. read hotel review
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sebastian
Not really worth the money> many drawbacks archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2011
The hotel is absolutely not worth it. There are many defects such as the much too loud air conditioning which hosts a ton of noise. The bathroom is very small and the silicon joints are totally moldy. On the walls blaettert from and it all looked not very well maintained. The best thing was the pool deck ', which only very rarely not to enter is, since private parties actually daily increase, that is to say: ' no access!' Although the actual guests for paid. All in all, > not recommended! read hotel review
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Britta
Great Hotel in central location. communicate in foreign lang archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2011
The hotel is great and has a special atmosphere. The staff was always friendly and helpful. Great is the Sonndendach with lounge chairs and a small pool. Great to relax and cool down after a busy day in the city. The hotel is located across the street from Lincoln Center and all sights of New York from here are great. U-train station directly at the Lincoln Center. A Starbucks coffee shop is just around the corner, as well as supermarkets. We were very pleased. Everything was great! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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