Hasseröder Holiday park(4 stars)

Nesseltal 11 38855 Wernigerode Show map
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Average rating

4.9/6

217 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.0
  • Location
    5.0
  • Food and Drinks
    4.5
  • Sport & entertain
    5.2
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137 hotel reviews in Englishsorted by travel date
Frank
Great holiday village for swimming and umgebungserkundung

  • 5.2 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • March 2013
The ferienpark is an extensive Areal, which in the district hasselrode integrated is. The ferienpark is general in a good to very good condition. read more
  • Room
    5.0

    We had a duplex house half booked The rooms are clean, not too big(but when you are already in the house?) The bathrooms clean and on the top floor with heated floors. Each bathroom with a towel dryer, and shower. Good for two families. Kitchen fully equipped.

  • Gastronomy
    5.0

    Catering trade is so a thing. In the main building(bathing area) is a restaurant. Normally you are self sufficient. Supermarket in 300 meters distance. There is a possibility the breakfast club-lounge for 8 Euro per person. But we didn't use it since a complete kitchen in the house was. Sink, micro, was. Kettle, toaster, hob, refrigerator everything was there. But unfortunately no oven (for example for pizza), but that is not so bad.

  • Service
    6.0

    The check in was quick and informative. The staff had tips and information play.

  • Sport & Entertainment
    5.0

    A medium-sized service is the sports section, at least now in the winter. Reifenrutsche upgraded lazy river massage jets solariun sauna children's pool are available. The changing rooms and showers are clean and tidy.

  • Hotel
    5.0

    The ferienpark is an extensive Areal, which in the district hasselrode integrated is. The ferienpark is general in a good to very good condition.

  • Location
    5.0

    As mentioned the hotel is a bit scatty in town. In this matter but not detract from our stay. The next bus stop is 500 meters away.

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Julia
Only if the weather scdhön is!

  • 4.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
First i must say that the vacation 'okay' was more also not. Stayed in a apartment. These are located directly in the main building. Must say that was a large advantage, because the weather easy to easter not the straight most beautiful was. So you could also times with a child the bathrobe in the swimming pool and the hair had to not always very dry, it was for me, very relaxing. The apartment was very nicely furnished, relatively large and clean. Wäschepakete we had additionally booked i thought overpriced. read more
  • Room
    5.0

    Apartments were nicely furnished. There is nothing to fault. Many say that it is a shame that there is no oven gives, but i can understand the clean... And the turnover in turn would be lost.

  • Gastronomy
    3.0

    The we didn't have breakfast since we have allergies stocked and much not into question it would have been. But i am times and have looked. Normal 2-three stars breakfast i would say. 8 Euro i think too much per person. We were once dinner, have here a lot of reviews about the food read and can only agree. Nothing was freshly made. Many breaded and deep-fried. The choice is huge. What not always is of advantage. I think if the show on half be restricted would could be ma there some improve. I figure a two Euro more and my plate is empty. Our child has as all other children at the table something to painting and ausmalbilder get. The osteressen where there is a a special menu was in the remaining delicious!

  • Service
    3.0

    The staff is mostly very friendly and accommodating. Certainly, there was here and there times a few things but where there are not. Information on excursions were daily to find, but these were badly described. The answer the front desk was the one such things from at home already plan. Well as the opinions just falling apart.

  • Sport & Entertainment
    5.0

    I shall begin with the indoor games room for children at. There are 5 or six different bouncy castles, with slide without, climbing or tunnel. Otherwise a few bobby cars, hüpfpferde and few rubber mats with components. Found it very dirty (on all heavy dust, oden mood and in the corners) for the adults there was table tennis. My son had a night in a bouncy castle due to a zusammenpralls nosebleed. The next night was the blood still there. We still with our child there fun. And he of course much more. The swimming pool was very nice. The children's pool was great. It was a nice temperature everywhere. Unfortunately i missed the gewärme outdoor area just like you from such bathrooms knows. Otherwise there was a water slide and the usual things. The spa we much, the massages were good. Price-performance ratio here completely okay sometimes you could hear the massage the people from the changing rooms, it didn't bother us since we were not in a wellnessurlaub were.

  • Hotel
    4.0

    First i must say that the vacation 'okay' was more also not. Stayed in a apartment. These are located directly in the main building. Must say that was a large advantage, because the weather easy to easter not the straight most beautiful was. So you could also times with a child the bathrobe in the swimming pool and the hair had to not always very dry, it was for me, very relaxing. The apartment was very nicely furnished, relatively large and clean. Wäschepakete we had additionally booked i thought overpriced.

  • Location
    4.0

    The complex is with a view on mount brocken, but for us not really to see. Like mentionned above we had a beautiful weather and so all around no matter what it was just not so a lot of fun. It was rather annoying. I think in the direction spring and around the 15 degrees, it is probably a very great for varied thing. But not if the weather is bad. Directly as winter it is also nothing, there gives it better areas. Shopping possibilities were nearby, because we by car on the way were, we not öffenltliche transport taken care of.

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Barbara
Super relaxing family holiday

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • February 2013
We were for the 1. time in this ferienpark and knew on the 1. day, that we'll be back. The cottage was really very nice, in schwedenstil built with darling bedrooms. The bathroom had underfloor heating and the kitchen was well equipped with dishwasher microwave and all the dishes, which one on vacation need. Unfortunately, there was no oven. The bathroom is a normal swimming pool with a great hoop-slide, the toddler area and a spacious adventure pools. Only drawback: in the shower the pool smell the drains beastly, so we always in our cottage had showered. The sauna area ... is included in the price and really nice. From 15 to 22 o'clock find hourly varied infusions with various extras like salt and zuckerpeeling, milkshake, ice cream and different. The indoor play area is for children up to a maximum of 10 years and offers various hüpf and kletterburgen, ball pit, vehicles, table tennis and many more my daughter (3) was daily play for hours and it was great. Next to the indoor playground is a very good and family-friendly restaurant, a great varied offer with high quality food. The prices are in the middle area, for a freienpark and for the great quality absolutely okay. Overall we were (mom, dad, toddler and baby ) very satisfied and had a wonderful relaxing week. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nadine
Very recommendable family vacation

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
We have for the 3. time the winter holiday here and were again completely contented. This time, we had us for the breakfast buffet decided. The best idea! So a lot of variation i would have been as self provider not on the table can bring. Here a small selection: different rolls, sausage, cheese, cream cheese, salads, boiled eggs, scrambled egg, roasted bacon, sausages, jams, Nutella, honey, syrups, fruit, vegetables, vanilla, strawberry, banananmilch, choco, juices, coffee, tea and so on, in any case stayed with us nothing to be desired. Evenings you can in the restaurant great food. The prices ... are absolutely as a part of and in my opinion just. If the children ready, in the game world rage. The staff were super friendly and attentive. We had house guy c booked. The furnishings was very reasonable. Everything clean and tidy. The waterpark is great too. For us it was again a successful vacation overall and we will in the next go there again. We give the hasseröder ferienpark a smooth 1. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Fanny
For families very recommendable!

  • 5.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2013
The complex dea for emergency hasseröder ferienpark is very big and divided into two parts. The houses are right where the main house is and he has other part about 400 meters further away. In the holiday time it was very busy. The apartments are nice and big. It depends what you book. We had a semi detached house. Only the houses so close to each other and the houses are clairaudient is not so good. But well, one is in the evening anyway dead tired to bed. read more
  • Room
    5.0

    Bedrooms have a double bed, large closet, bedside tables desk and a chair. Is enough in terms of size. One even with a tv. Below there is a large area where dining area and living room and open kitchen together come. The kitchen sufficiently equipped. Also from the cleanliness was everything great. We were self-caterers. Only drawback is the lack of oven. However fresh rolls there was every morning in the shop.

  • Gastronomy
    5.0

    We were there in the vacation time and sometimes it was pretty tight in the restaurant. The food was tasty and sufficient. I think everyone found something... Vegetarians. The waiters were very attentive small children opposite. To the prices there is nothing to complain about. You could also have breakfast. But as i think 8,00 Euro but bite much.

  • Service
    6.0

    There were all very pleasant. The staff of the front desk for all questions there. As well as the staff in the gastronomical area, they were attentive and took the stress always a smile on the lips. Like the child care the indoor playground was i cannot judge since we were mostly out and about.

  • Sport & Entertainment
    4.0

    The swimming pool was very nice. You can also a few laps if not busy. We were there during holiday season and also had one day where we not arrived, because it was too full. A half hour later we could because purely. I found the cleanliness in the showers not optimal, but at the many visitors maybe normal!? In the basement you can go bowling, bowling and billiards (for a fee). Also the indoor playground is pleased, but rather with the smaller children. For the large ones there is to table tennis.

  • Hotel
    5.0

    The complex dea for emergency hasseröder ferienpark is very big and divided into two parts. The houses are right where the main house is and he has other part about 400 meters further away. In the holiday time it was very busy. The apartments are nice and big. It depends what you book. We had a semi detached house. Only the houses so close to each other and the houses are clairaudient is not so good. But well, one is in the evening anyway dead tired to bed.

  • Location
    5.0

    Good transport links. From the park directly, take the train to the castle. If you don't mind walking you can also right into town walk. Otherwise 10- minutes by car for shopping.

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Torsten
Great for new families with very young children.

  • 5.2 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
We had a house type c, which we actually very satisfied were, as only mango the bathroom the top was so small that i am simply not didn't dare (personal indisposition ), but otherwise absolutely great. The bathroom downstairs was very good. A further disadvantage the restaurant is (or the abendkoch ) We had evenings a Schnitzel, about as big as a slice of toast (was probably rather a half Schnitzel) and next it was more than twice as large. And to Gyros the fries were really cold, (as if one would have forgotten the food on the passport supply). ... The breakfast buffet was in my opinion, have been better, more than enough. Otherwise it was a beautiful short vacation with have fun, since even with rain no bit boring, since everything under one roof there is. (swimming pool, sauna, indoor -playground.) So just for new families with very young children, not long car or to Spain want to fly, a real alternative. Really impressed us and the next vacation we have already booked again \u263a read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Edith
A top weekend in hasseröder ferienpark!

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2013
We were unfortunately only for 1 weekend in hasseröder ferienpark, but we will definitely again again, because we liked it super good pleased. Our apartment was class and the brockenbad we could us prima play. The bowling alley was perfect and it was a lot of fun. Alltogether it was a very great and varied weekend! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Sven
Nice hotel with lots of possibilities for all

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
We were now to 4'. On the complex and again very satisfied. The whole complex is very clean and the staff are very hard-working and extremely friendly... We will 2014 again. We were in a vacation home for up to 10 persons with 97 meters². It is always the facilities built and improved. If problem are, then you have only to information and it is a way to help. Unfortunately there are a problem, because the houses very badly soundproofed are, the neighbor already time disturb, if the children not well-educated and the parents are not with them clearly come... read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andre
Nice holiday!

  • 5.1 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2012
Were with two kids (1 year and 4 years) there and we loved everything. Play paradise for the 4-year-old super and the swimming pool with reifenrutsche upgraded, hot tub, waterfall, and toddlers area simply superb! The possibilities for outings are often and also all with public transportation easy to reach! Room the walls are actually our only point of criticism. (it fell the plaster was peeling from the wall and there are infinitely many cracks in the walls) Service for family with two children absolutely okay if we once the small leather couch foresee! In the kitchen missing an oven ... but apart from that everything there and clean that you need. We now come to 100% again! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Margarita
Great vacation, we will be back!

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
Nice holiday park for families with small children. Very much is offered as arcade, arts, large swimming pool with slide, playground outside. We were there for the 2. time and will definitely stay again. The building we have stayed in was at the feed clean and warm. Because we a week before christmas were there, there were not a lot of other guests in the hotel. Very quiet. read more
  • Room
    6.0

    In the house for 6 people there is enough ', for all. We were satisfied. The furniture is relatively new in compares to the ferienpark in Belgium of another provider. Everything was clean.

  • Gastronomy
    0
  • Service
    6.0

    Very nice women at the front desk. All questions were professionally and friendly answered. Thank you!

  • Sport & Entertainment
    6.0

    We have very much eit in the swimming pool and the spilehalle use. Our kids were loved it and 5-years-old.)

  • Hotel
    6.0

    Nice holiday park for families with small children. Very much is offered as arcade, arts, large swimming pool with slide, playground outside. We were there for the 2. time and will definitely stay again. The building we have stayed in was at the feed clean and warm. Because we a week before christmas were there, there were not a lot of other guests in the hotel. Very quiet.

  • Location
    6.0

    The hotel is located at the edge of the city and still you very good connection to the city center with the free bus (indicated kurheft ), there are shops very much for example right at the hotel (no excessive prices, everything in the normal area) and a few meters walk a np market.

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Nicole
The park not recommend

  • 3.9 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2012
Unfortunately little competent staff. It is everywhere very loud. On complaints, since until 0:20 o'clock outside party, with :' they must just call the police! ' responded. You can have in the area companies, but we would not again in this park! Conclusion: disappointing! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    1.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Hans-Jörg
Facilities poor!

  • 3.4 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Skiing and winter sports
  • December 2012
Houses are fairly new and well maintained, but the furnishings rather poor. Are missing just simple things such as potato mashers, grater and so on Mediocre is no oven in the kitchen is,it's not possible rolls recook or a pizza in the oven to throw. Only 4 burners, furthermore it is a must in such a new-fangled area or cottage in the fridge a freezer to integrate. Terrassenbeleuchtung not available for example haus 13. Parking options is an absolute disaster, if you have 2 or more cars to arrive. In front of the house no possibility parking, if you ... park on the road risked was almost tangible arguments with locals. Ways to the ski areas are too far. Only positive is the one the swimming pool use. My or our summary is, rather in a altbewährtes cottage again than in a resort with overpriced prices, where we also oven, parking on the doorstep, no trouble with the residents and short ways to enjoy tobogganing and skiing. To note, we have 6 adults and 4 children 7-12-years-old, over new year's eves 2012-2013 dangers. As mentioned, it's good value for money simply not. Decide yourself, better a couple of days schnupperurlaub make. lg. Hjw. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.6
    Proximity to shopping areas
    3.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Nadine
This time was very disappointing

  • 3.8 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2012
We were the 4. time in hasseröder ferienpark and it was unfortunately one of the worst stays there. The service quality has unfortunately very diminished. We were 8 adults and 2 fw guy c booked. Were these very quiet location however too small. Hard wooden chairs and a small bank at the table, very uncomfortable for longer time to sit. The furnishing wood is functional, but has many signs of wear and tear. The mattresses are unacceptable, way too soft and partly by location, for people with back problems not recommendable. The swimming pool and the sauna area are very ... nice stockpile, be but also many of outside guests used. In the sauna and relaxation area is very rough, since children are permitted. The door in the absolute relaxation room is the opening and closing so loud that relaxation is not possible. On a nice hotel but unfortunately with small defects. read more
  • Room
    4.0

    Furniture very functional and uncomfortable. The mattresses were very soft and partly through convenient.

  • Gastronomy
    2.0

    Quality is there a foreign word. 0,30 Euro for a rolls is already impudent. Go to the bakery around the corner go. In the bowling alley serves cocktails large advertised but unfortunately you will not get, since there was no crash ice gave. Had then also still pammpig come. Waiter at the table very surly and on demand. Tip, therefore, we have not given, what he probably evil nahm.

  • Service
    3.0

    Service here unfortunately not largely written. The ladies at the reception were very pleasant and accommodating, which one unfortunately the lady in the gift shop and the gentlemen in the alley can't say. The gentleman in the bowling alley seemed very annoyed and overstrained. Room cleaning was okay, but one or other staubecke was anyway provided.

  • Sport & Entertainment
    5.0

    Swimming pool and saunas were nice, but unfortunately way too loud. The ceilings in showers from the swimming pool and sauna urgently need a new coat of paint.

  • Hotel
    4.0

    We were the 4. time in hasseröder ferienpark and it was unfortunately one of the worst stays there. The service quality has unfortunately very diminished. We were 8 adults and 2 fw guy c booked. Were these very quiet location however too small. Hard wooden chairs and a small bank at the table, very uncomfortable for longer time to sit. The furnishing wood is functional, but has many signs of wear and tear. The mattresses are unacceptable, way too soft and partly by location, for people with back problems not recommendable. The swimming pool and the sauna area are very nice stockpile, be but also many of outside guests used. In the sauna and relaxation area is very rough, since children are permitted. The door in the absolute relaxation room is the opening and closing so loud that relaxation is not possible. On a nice hotel but unfortunately with small defects.

  • Location
    5.0

    Our houses were very quiet location. The city Wernigerode is in winter as well very nice and the center easily by foot or bus. A small christmas market dominates the whole. Shopping is definitely a must, as there are quite several small shops. Cute bars and coffee s tempt to linger. A castle tour and city tour is very interesting, and a short walk to the boulders. Not recommendable is the little train. Way too expensive and extremely crowded.

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Andreas
Ideal for families, very recommendable

  • 4.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2012
It was a relaxed, relaxing vacation. Have fun had the children, since there are many employment offers. We will be back. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Enrico
Great vacation

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2012
We had booked without catering, therefore no rating the gastronomy. Everything else was wonderful. Nice apartment-hotel. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Kerstin
Nice short break

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
A great ideal starting point for exploring the harz mountains to explore. Into the city from Wernigerode is a 30 minute walk ( with two kids 4 and 6 years) or you can just by bus. The stops directly in front of the front desk. We thought everything was great, but the swimming pool we were a bit disappointed. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Grit
Excitement, nicest disappointment

  • 3.5 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
- booked apartment was okay - clean we were allowed the apartment itself hold - inclusive services there was not, all services you can separate pay: towel, sheets, high chair, crib, etc. , you 'may' even the beds relate! - breakfast we 1 times used, because it totally was disappointing - guest structure = young and old mixed read more
  • Room
    5.0

    - very well maintained - real wood furniture - kitchen completely - only one negative: there are cabinets little counter space

  • Gastronomy
    1.0

    - only had 1 times the breakfast used-bad!

  • Service
    3.0

    • the hotel staff were friendly • room cleaning took place only going to the final cleaning, otherwise we could this work assume • amenities: chic/s swimming pool, sauna area and indoor playground • complaints or wishes are mostly 'as possible'

  • Sport & Entertainment
    6.0

    - swimming pool, sauna, and indoor playground great!

  • Hotel
    3.0

    - booked apartment was okay - clean we were allowed the apartment itself hold - inclusive services there was not, all services you can separate pay: towel, sheets, high chair, crib, etc. , you 'may' even the beds relate! - breakfast we 1 times used, because it totally was disappointing - guest structure = young and old mixed

  • Location
    3.0

    • the town you walked on foot a while, but the public. Transport • shopping, night life, excursions, restaurants - we can't judge, since we didn't use it

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Monika Schneider
Amazing short break

  • 5.4 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
In spite of the bad weather we had with our grandchildren a amazing short break. The vacation home is well equipped. Bed sheets could included in the price his. The indoor playground should still with other Climbing facilities are provided. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Melanie
Disappointing

  • 2.7 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Countryside & spa
  • October 2012
Not recommendable. In the comparison with other parks as fleesensee or linstow of the hotel and the equipment of the holiday homes poor ( house style A for up 10 persons with only 1 couch (!), kitchen without oven and freezer, kitchenette 3 closets existing and thus without counters, bathrooms old, small and not really clean, no vacuum cleaner available, complex very far parting and not closed-so Ferienhaueser partly in Wohnegebiet lying, no backup am ponds (!), too few parking spaces, no richtign sidewalks around for swimming/ indoor playground to go, in the house no outlet protectors, no gates, balcony ... free accessible without lockable window Handles. All together for families hardly suitably. The worst however is the clairaudience been \u2639 every evening the baby s again and again awake and no siesta possible and the next door 'normal' moving neighbors. It took no 'party' to its neighbors molest \u2639 In short: never never again! read more
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    2.7
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    4.3
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Petra
Family vacation

  • 4.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2012
In short it is beautifully in the park. We had a house style C for 3 people, and enough. Grocery Store is nearby. In the fir and Kartoffelhaus you can eat, if you get a seat. Everything is in the old town. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    6.0
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