Hotel Isla Dorada(3 stars)

Sant Bartomeu 10 Show map

Average rating

278 hotel reviews

    Rating by categories

  • Hotel in general
    3.3
  • Room
    3.5
  • Service
    4.0
  • Location
    4.3
  • Food and Drinks
    2.8
  • Sport & entertain
    3.3
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87 hotel reviews in Englishsorted by travel date
Brigitte
Loud and bad air, food not particularly good
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
At night often loud the slamming of doors, very noisy, can hear tv from the neighboring room, often drunk guests, the noisy at night, and cry. The first bed sheets-Linen was under the pillow a larger black Stain and Oberleintuch a crack (about 3 centimeter long). in the dining room it had little choice to eat, almost always only one type of meat and a sort of fish, only a vegetable dish, almost always only potatoes and a Teigwarengericht, the already with sauce ready presented. Also for dessert very little choice, that means it had some sorts of cake on ... gelatine-base. If you for example afternoon wanted something to drink, there was in the bar nothing, you had to to the pool and something get. I came one evening and at the front desk I viewed the staff not, since the music was extremely noisy. This hotel I can not at all recommend, especially not, for stand-alone, but also not for families with children. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Carmen
For short party vacation ok!
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The size of the area is completely okay. The rooms were however quite small. Cleanliness is in this hotel apparently not so important. The cafeteria was on the floor dirty and the rooms were only partially cleaned since the cleaning ladies a strict timetable had. We had booked all inclusive but we would also skip since we only the breakfast noticed. Everything else was not enjoyable! The visitors are rather mixed. There were some families there (which we didn't understand, noise, environment and so on). Young people and older people were also in the hotel guests. read more
  • Room
    3.0

    The rooms are in my opinion way too small, old and dirty. The furnishing is simply, but ok. From the wall, the plaster partially down and the doors to the balcony looked very hard to get used to. In our room it was always very loud and noisy.

  • Gastronomy
    2.0

    There was a cafeteria and a pool bar (10 until o'clock open with small snacks, but very strange appeared, therefore we ate nothing.) The cafeteria was rather small and the selection of dishes also accordingly disappointing. The salad buffet was all right however there was only vinegar and oil dressing. Main dishes, there were 3 piece selection rather without any taste and also for the eye not very appetizing appeared. The restaurant itself was also only superficially clean. If you looked more looked it was a not really so beautiful sight (see also pictures).

  • Service
    4.0

    The staff were too many friendly. Especially the cleaning ladies were very friendly. However these were under such a pressure of time, that our room on one day not at all cleaned (no fresh towels!) and the other days only superficially. We had hair in our towels discovered, the bathtub and the shower curtain were dirty, and the floor was also not cleaned. The frontdesk employees could relatively good German and for the guests good cared.

  • Sport & Entertainment
    3.0

    An animation during the day we have not at all received. Evenings there were from time to time a magic show or a quiz. For the wi-fi access you had to pay. The pool was small and not very clean. Therefore we were here rather far held and are to the beautiful sandy beach.

  • Hotel
    3.0

    The size of the area is completely okay. The rooms were however quite small. Cleanliness is in this hotel apparently not so important. The cafeteria was on the floor dirty and the rooms were only partially cleaned since the cleaning ladies a strict timetable had. We had booked all inclusive but we would also skip since we only the breakfast noticed. Everything else was not enjoyable! The visitors are rather mixed. There were some families there (which we didn't understand, noise, environment and so on). Young people and older people were also in the hotel guests.

  • Location
    5.0

    The distance to the airport was short. Within 10 to 15 minutes we have our hotel reached. The wonderful beach ( on Ballermann) is approximately 5 to 7 minutes away. One must a small mountain down to run around to get to. On the way there not a problem, but home was already sometimes strenuous. Shops you have on the doorstep. The Ballermann, as well as the Schinkenstraße and so on were however somewhat far away for our taste. We are therefore mostly with the taxi dangers (costs during the day around 6 to 8 Euro and at night mostly 8a 10 Euro). We were 4. That's why we have the costs shared then it was already.

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Joachim
Stay away! Is very outdated! Bad food!
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • September 2012
Even if the expectations very small are, this hotel the bird from! This is only done for the money, but nothing of which is obviously to the hotel itself. Absolutely not recommendable! read more
  • Room
    2.7
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Size of the room
    3.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Other leisure activities available
    3.0
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Alex
Not even for a party vacation suited
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
I don't know like this hotel it has three stars to earn. As party vacations we have been very low expectations at a hotel. But this time it was really too much the bad. The rooms were the only normal about this hotel, but the public rooms the lack already loosely. Missing cleanliness, broken device, disgusting smells etc. read more
  • Room
    5.0

    For spanish standards it was normal room. Cleanliness is ok there reasonable, all balcony have a pleasant size.

  • Gastronomy
    1.0

    The food was a pure impertinence. We did not even really can eat, even the snacks at the pool bar were terrible-but I don't know, what one käsesandwich so wrong. Drunk you could however good!

  • Service
    4.0

    Friendly night doorman. Friendly pool staff.

  • Sport & Entertainment
    3.0

    A normal, very small pool, however it is completely from conifers floor, so that one half of the day in the shade and furthermore everything full of needles is. The next strandabteil was not very good, there the beach is too narrow and meerboden is with rocks covered. One must the beach further walk to good to lie to be able.

  • Hotel
    1.0

    I don't know like this hotel it has three stars to earn. As party vacations we have been very low expectations at a hotel. But this time it was really too much the bad. The rooms were the only normal about this hotel, but the public rooms the lack already loosely. Missing cleanliness, broken device, disgusting smells etc.

  • Location
    1.0

    As party vacations you want the discos and bars ( mega park, Oberbayern, Riu Palace, Bierkönig...) not far away to be. But, because you have not even at the first Ballermann is located, one runs every evening sore or for any taxifarht 10 €from.

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Michelle
Please do not book this hotel
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2012
PLEASE READ IMPORTANT Hello dear friends of the vacation I advise you urgently from the hotel from its own experience. The first was we have 4 days from a week in a room with 3 persons where the air conditioning broken was now think you definitely deposit for the beautiful already quite damaged remote control we forgot a the naturally, we have procured air conditioning went nevertheless and it had the feeling there 40 degrees in the room so please do not with children travel there respectively let it completely, to further slope in the bathroom a sign we are ... water save as of course not was possible, because we constantly to shower had, because no air conditioning went. The pool had already great color between dark blue and green accepted as badly was the plastic bescher from the vortag swam in the pool. L and the leftovers and also the dirty bescher and the full müleimern were only the next morning during the new guests by the pool were only cleared away. At our prior day were pussys welcomes time of day 23 hours, and we have only one bescher with water get, although we all inclusive had. The pool bar around 18 closed and all the guests had to the pool leave, and bar in the lobby point 22 hours closed. With power outage were the guests in the next door to the beer restaurant where you could eat out curled where only cash verlangtr we were now know that the local the hotel belonged only to the people the money. On the internet was the hotel offered with spa and jacuzzi for free., in the hotel were then 3 Euro for 10 minutes offered. Safe 15 Euro of which 5 deposit air conditioning 10 Euro. Also the dining room is not air-conditioned and the windows were opened it I am just on the first day for the food a wasp had bitten. The food was just in case not enjoyable we all three had diarrhea Stomachache and could then nothing more food. The staff were quite rude and disgusted, the other were the mattresses in the room moldy as well as the walls and the bathroom. Am almost with the klo weazy our view was on a Hanfplantage, nowhere in the hotel fandest du an ashtray all people have in the beverages bescher geascht. A hotel guest was from the room stolen and two are on the stairs slipped one has the spine chipped and the other the teeth knocked out and the head injured. Furthermore, there was only a lift the always occupied was this meant for and walk 5 floor we had to constantly at night buy in the shops, because the bars in the goods. But I don't need no all inclusive if there from 22 o'clock nothing more. in the dining room you have the table together squeezed the sit down could. The plates were all dirty and my friend had 6 times a new glass get, because every time; Lipstick. From the cleaning in the room you need not at all start everything full of sand. read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    1.0
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Harry
For party vacations suited
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
Cleanliness was given, the food definitely taste and selection of the strongly improved, as party tourist pays all inclusive already from there one from 10 to o'clock free drinks order can. On Mallorca can one it probably worse catch. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Nicole
Jugendhotel - no hotel for seniors and families
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • August 2012
The hotel is a older, high-rise hotel, but relatively well maintained is. Everything was clean and well maintained, but not overly luxurious or comfortable. My girlfriend and I wanted a pure party vacation - and the hotel is well suited. The hotel offers exclusively all inclusive at. In the hotel were mostly German and dutch represented. The average age is around 20 to 25 years. read more
  • Room
    5.0

    The rooms were quite small, but sufficient and clean. The beds were comfortable and except for a few ants in the bathroom we had no animal roommates. The room key you can, if you at the beach or partying goes at the front desk when you leave. Only the safe key must one or take in the room hide. All rooms have a relatively big balcony. The walls are very thin, so if you a room nearby the stairs or lift has, you can hear everything and everyone!

  • Gastronomy
    1.0

    There was a restaurant for breakfast, lunch and dinner and a snack bar by the pool, the comfortable is already getting a bit old. We have only once had breakfast and lunch and dinner. For breakfast there were cold fries, in the salad were everywhere mussels, the food was always cold and especially much selection, there was also not. Afterwards we ate out. The kebapladen right next door on the same side of the street was great!

  • Service
    6.0

    The staff were always very friendly, for every problem was a solution found. Whether the hotelarmbändchen lost, the air conditioning after the 5. attempt still not work or a city map or required, everything was not a problem. The rooms were cleaned daily, sometimes unfortunately already in the early morning. You could but also simply the' please do not disturb-sign out.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel is a older, high-rise hotel, but relatively well maintained is. Everything was clean and well maintained, but not overly luxurious or comfortable. My girlfriend and I wanted a pure party vacation - and the hotel is well suited. The hotel offers exclusively all inclusive at. In the hotel were mostly German and dutch represented. The average age is around 20 to 25 years.

  • Location
    5.0

    The hotel lies on Ballermann. To the beach it are around 5 to 7 minutes-depending on which beach section you wanted. To to the hotel to get you had to a quite steep hill, but the hotel lies almost at the start the street. The airport in Palma we have by bus about minutes reached. Unfortunately the hotel is one of the last, the route. There are shops as sand at the sea, alone on the way to the beach. There is several kebab shops, smaller restaurants or pizzeria, recommendable the restaurant is 'del sol', the circa 300 meters on the beach promenade along to reach is (at lots of different länderflaggen on the roof - Italian cuisine and also German dishes). To the Ballermann ( Bierkönig, Oberbayern, mega arena ) on foot it are about 45 minutes, with the taxi tight 10 minutes. You pay for, if you are a good negotiation 8,00 Euro;-)

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Neisrin
For a one time vacation with friends more than enough!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • August 2012
If you with friends to Mallorca drives for fun, for usually not so many expectations and the hotel is perfect for this sufficient, only the food is really not recommendable. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Sarah
Price-performance really reasonable!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
The hotel is already somewhat outdated, has a large lobby with bar, as well as a small pool included pool bar. Rooms are small, but with the coerced ( closet, chest of drawers, mirror) equipped and clean. Furthermore has every room a balcony with enough room for about six persons. The hotel can only booked all inclusive are. Air conditioning and remote control for the tv, as well as the safe key receives one against deposit. ( the safe costs additionally three Euro per day) for our stay were too many dutch and German guests, average age 18-28. read more
  • Room
    5.0

    Rooms are really small, but as already described above with the coerced equipped. The bathroom also had a sufficient size for 2 persons. Bathroom and rooms were very clean. Room amenities is also a bit outdated already, but nevertheless well-kept.

  • Gastronomy
    3.0

    There was breakfast, lunch and dinner in buffet form. The food wasn't very diverse and only partly enjoyable. However we have always found something, what to do with a bit of seasoning could eat, since at spices was saved. The desserts during dinner were great :-). Large variety of drinks ( Cola, Fanta, Sprite, water, beer & wine, as well as juices). Drinks were good. The cleanliness in the restaurant left nothing to the imagination. Dirty plates! Tables were partly not newly restocked and so dirty. English breakfast apart from that German, as well as spanish dishes. Dining room is big enough, so you to everyone time of day find a space. During the day until about 5:30 P. M. you can at the pool bar delicious fries, burger, toasties and of course drinks order.

  • Service
    3.0

    When we on the day of arrival completely exhausted at o'clock in the evening in the hotel arrived, we were as a matter of course for one night in a different hotel outsourced, we were told, that we on the next day around half 11 into the room could. The following day saw us then to this time of day and had to go until half 1 waiting, until we our room move. On the question, when a contact person of our tour operator in the hotel there, the receptionist said, he does not know. ( he wanted us to the not say, to complaints to avoid!) partly speaks the staff the front desk German, but mostly more or less good English. Rooms were cleaned each day and towels sometimes changed. Staff were not kritikfähig and was not really on our concerns. For example has a day our air conditioning not working. This has initially only dripped, so we had a huge puddle of water in the room had, after half a day has then not any more works. After we reported it, we wanted to on the next day inform, if the technicians already was there. Then we were rudely rebuffed.

  • Sport & Entertainment
    3.0

    There was evening agenda ( for example quiznight ), however we can't say much, as we evenings mostly outside of the hotel anyway. Also the pool we didn't use. It is nothing special large, but we can not understand, what a huge pool need, if you right next to the sea is. ;-) there are some loungers, as well as some trimmings by the pool. Otherwise there are a shower.

  • Hotel
    4.0

    The hotel is already somewhat outdated, has a large lobby with bar, as well as a small pool included pool bar. Rooms are small, but with the coerced ( closet, chest of drawers, mirror) equipped and clean. Furthermore has every room a balcony with enough room for about six persons. The hotel can only booked all inclusive are. Air conditioning and remote control for the tv, as well as the safe key receives one against deposit. ( the safe costs additionally three Euro per day) for our stay were too many dutch and German guests, average age 18-28.

  • Location
    3.0

    The hotel is on a mountain, right at the port s' Arenal ( Ballermann). Transfer time from the airport 10 minutes and by bus to Palma 10/15 minutes to the beach, directly on the Ballermann, one goes about 10 minutes however the beach very crowded, so we always to Ballermann went (circa 20 minutes). Purchase- and entertainment possibilities were numerous nearby detectable. To the Palma aquarium, as well as to the Palma water park are just a few minutes with the taxi. Up to the party mile one needs good 20 to 30 minutes and then, you were only in the mega park.

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Uwe
One is a second time not
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
Once was okay not to transfer one could bear it because in the beds slept you really good! Location is also okay but the selection and the taste of the food is nothing special, one day before departure were the towels also not more changed then already closely with the dry read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Carmen
It was completely OK
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • July 2012
For sleeping the hotel has enough, the staff were very friendly. The food wasn't good. At night it was pleasantly quiet. Rooms were clean. To the beach it was close, only to the party mile it was very far to walk. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    1.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Elisa
Pleasant staff, bad hygiene, beach far away
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2012
Really nice and cool staff, almost everybody speaks German, unfortunately the rooms are very dirty and outdated, swept almost never. Changing only after 2 days possible. The hotel lies on a very steep street. But at the start the street. Buses everywhere and in the 10-minutes tackt. To the beach one must 7 minutes laifen. Discos 30 to 40 minutes it takes a while. Apart from that however reasonable if you only for swimming and partying there is. read more
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    1.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Steffen
Good party hotel, that's why no capacity for naggers
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
We were from 16.-19-06-2012 with the football team the Isla dorada, as we this hotel already knew. Would only teams etc. This hotel visit, then the reviews certainly better! I mean, if you this hotel in El Arenal with bag and baggage bay, has from the outset made a mistake! What to expect because some of my previous speaker the Isla dorada? It is a party hotel, which was certainly a bit suffered under its guests and the 'tooth the time I found the stay the circumstances pleasant, completely enough for a mannschaftsfahrt! On day of arrival we could ... morning directly at 9 o'clock at the breakfast buffet strengths. Really you had to once a clean plates search, Na and? And the food you should also take a closer look under the microscope, before one for a decision.-) bit salt and pepper ran and is good. Our rooms stood at 12:30 o'clock available and fulfilled their purpose. Okay, with us dripped it from the ceiling and the shower hardly came water. But we have the with humor, what is it!? The distance to the beach is short. 5 minutes perhaps. To the beer whereas it is minutes 40 minutes. But also this is not a problem, to watch, there are on the way there enough. At the pool bar you can burgers, fries or sandwiches strengths. The drinks are okay. Safe costs 3 Euro on the day + 5 Euro deposit, completely reasonable. Our room during our 4 days cleaned once. The before and after condition was impressive.-) So for all party -tourist: with the hotel are you doing anything wrong! We will next year maybe go back there. Merely the distance to the party is a bit far. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.0
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Günter
Youth hostel with alcohol
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • May 2012
During our stay the hotel was to 90% with young people there, the supposedly their ABI celebration after there did. Whose behavior with or without the use of alcohol, in the dining room by the pool or in the community is in the majority of their mental skills to erlangen the baccalaureate necessary fully doubts. The rooms with 2 persons occupied, but from the hotel only with a key equipped. Return of the relevant pub to different times in fully alkoholiseirtem condition. Constant Knock and around inlet bellow the later arriving - sleep was not to think. None of the ... hotel staff has stopped. On the contrary. With each evening to' animation' loud techno and rap was still heated. Once were loungers and seats in the pool again- darus resulteirend there was a especially annoyed barkeeper in the hotel bar ( Mario, Marco or something like that), the ideal Opposite of service personified. More than scant evening entertainment in bingo for poor and a quiz alternately interrupted by a evening exercise a youth band, the bar any tact and musicality and for hurting Ears made. read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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David
Decent hotel in a good location
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • May 2012
As we were in advance very uncertain, because indeed quite a lot of reviews were bad. The hotel was then itself but OK. Our room was unfortunately on arrival almost not at all cleaned, the days afterwards usually already. Especially the location was very pleasantly, since it is on the Ballermann just on the edge of the party area and the way home from the Ballermann at night really really funny was, even if about 20 to 30 minute walk. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Matthias
Herrentag 2012
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • May 2012
For an excursion to the Ballermann very suitable. Is however for families- or relaxing vacation nothing. The requirements of a three star hotels after. Staff is overall nice. Tip helps definitely. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    1.0
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Markus
Definitely for party holiday made
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • May 2012
We were with 18 man from the sports club and must say it with one of the better Kind of three star hotel was where we were. Positive was - the all at the front desk worked well with carpentry division - friendliness of the staff was always great - animation we had not done so, but the 'Dutch' entertainer has a great job The only negative was - the rooms are very small. At the beginning we had an odd number of persons the we had a room with extra bed would have needs, but where should it is ... possible? On the balcony? So if you booked only double room (unless you call before and ask, whether the rooms where a extra bed in addition to larger I can't say ) - the food was yeah probably in 'almost' all 2a three stars party hotels in El Arenal. So it was really huge large hunger has okay, but more also not. Some you could eat ( vegetables was OK) but some (as amongst others the salad dressing) you could not really so food. There was just a small beer more at the counter-) read more
  • Room
    2.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    1.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
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Martina
Great little basic hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2012
had a great short break here with mum and sisters! Hermon the barman is a great asset to the hotel. he was lively, fun and friendly. Food was basic but enjoyable and there was always plenty of choice. Not sure if i would bring my 4 kids here though as the pool area and rooms are a little on the small side but perfect for an adults cheap break. Very clean and close to the beach. Try to get a room at the side or back of the hotel as the rooms at the front can be quite noisy at ... night. Would definitly visit here again. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Marco
Good Hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2011
At the beginning I had my concerns, because the Hotel not good has been rated. But now, in my vacation there I don't understand the bad reviews the food wasn't't comparable to a German three star hotel but for the price/performance ratio (good). The employees were all super nice. Gladly again read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Jessica
for young people, recommendable nonetheless
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2011
the hotel is in the public areas well maintained. I had all inclusive and the hotel is also worth the money. In the hotel are too many german guests, but also English, Spanish and Austrians. The rooms are for one alone enough, they were small, but you would not want to the whole day there. read more
  • Room
    4.0

    Looks like the picture. In my room was in bathroom no mold.

  • Gastronomy
    3.0

    the food was from the quality rather average, no three stars. Unfortunately. The meat was spicy seared, but not correctly through. In my opinion it was not really varied and mostly also rather lukewarm

  • Service
    5.0

    the staff are very friendly and helped with reservations the Reisewünsche, also as it was for me, at the end the season. Unfortunately, not all German. So you have to put up with German-languages. By the pool usually, the waiter, Pablo for the beverages provided, he's really well done. Evenings, with the entertainment program, has mostly Germann the bar was super in the grasp and for good entertainment ethischen then Sergio, a nearly perfect German can. the rooms were cleaned every day, loved that very good, only with the cleaning lady 2 times forget to conclude, I was 2 times weighted, but a response gave it this concerning no.

  • Sport & Entertainment
    4.0

    In the ummittelbaren area there is no for me significant nightlife. The pool and the loungers areclean and tidy, the beach is about 600 meters away and the beach chairs cost 4,90 euros each couch

  • Hotel
    4.0

    the hotel is in the public areas well maintained. I had all inclusive and the hotel is also worth the money. In the hotel are too many german guests, but also English, Spanish and Austrians. The rooms are for one alone enough, they were small, but you would not want to the whole day there.

  • Location
    3.0

    the hotel is more than 350 meters from the beach away and is located on a very steep Mountain. Therefore I can the hotel not at persons recommend the physical restrictions for example a wheelchair. The first part of the mountain has a slope of about 50% and the second part is about 20%. In the street there is a spar-market of has drinks and sweets, a little further up the hill, there are souvenir shops which are very cheap in the comparison to the beach promenade.

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