Hotel National(4 stars)

Baseler Straße 50 60329 Frankfurt am Main View on map

Average rating

50 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    4.7
  • Service
    4.7
  • Location
    5.2
  • Food and Drinks
    4.4
  • Sport & entertain
    2.7
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30 reviews for this hotel sorted by travel date
Dorothee
A pleasant stay
  • Recommended hotel
  • Couples
  • City break
  • April 2015
A nice, pleasant hotel in the quite ugly mainstation area. Breakfast o.k., except the fruit salad. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
Close
Stephen
Friendly and convienient
  • Recommended hotel
  • Families
  • City break
  • March 2015
Staff very helpful and congenial especially the bar tender. Convenient to transportation and shopping I would very much recommend this hotel to friends and family read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jasim
Bad deal
  • Hotel not recommended
  • Couples
  • Business trip
  • February 2015
Very bad deal and bad staff Internet very very bad read hotel review
  • Room
    1.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    Disabled-friendly
    1.0
  • Location
    2.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
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Nadezda
Very nice and pleasant hotel
  • Recommended hotel
  • Couples
  • City break
  • February 2015
Very nice room with a big bathroom, very clean. Good breakfast. The stuff was vry welcome and healpfull, all speak english very good. Wi-fi was very bad in the whole hotel, can not connect all the time we stay. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
uni srl
Very nice hotel
  • Recommended hotel
  • Couples
  • Business trip
  • February 2015
A very very nice hotel for our business trip. The hotel is comfortable and clean. It Is Near the hexibition ground Rooms are clean and people are very kind. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Helen
Fantastic value
  • Recommended hotel
  • Couples
  • City break
  • January 2015
We have stayed here before and cannot fault anything. The choice of breakfast was also excellent. The beds are very comfortable. The price was excellent for the standard of the hotel. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
Close
Alexander
It's ok in general!
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • January 2015
It's very good location of hotel for shopping and traveling. The hotel have got very quiet atmosphere. The room's hot beverage set is not include tea and bar was closed on weekend! read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Distance to ski lift
    1.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
Close
Mansoor
Overall good
  • Recommended hotel
  • Friends
  • Other stay
  • January 2015
Everything was good but i really didn't like staff attitude and politeness. I asked to first see the room before confirming it, I was satisfied so I kept my luggage and started settling, right then door was knocked and while I reached to open the door, one staff opened the room with hotel key and popped in (what if I was changing?) He asked if we have key etc. And asked us to come to reception, right when he left, room phone ranged, and first sentence was "how long it takes to check the room?" I was sort of shocked ... as I have travelled nearly whole world and of course stayed in numerous hotel and never ever heard saw such a behaviour from reception and entrance to room like this by a staff. other than that no other complaints. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Roger
One night stay
  • Recommended hotel
  • Couples
  • City break
  • December 2014
An excellent one night stop very close to the station which is about 10min walk from the old part of the city. The hotel is a traditional type and well looked after. The room was spacious with good facilities. Staff were courteous and spoke good English though perhaps a little help could be given in explanation to travellers who, by the location of the hotel to the station/airport connection often may be new arrivals to the country. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Valeriy
unfriendly
  • Hotel not recommended
  • Families
  • Other stay
  • November 2014
Limited parking, according which we had a problem with receptions in evening time, they didn't provide another parking and didn't let us leave our car in back yard. Guest will be surprised not finding parking. Receptionists after 22.00 were very rude, nervous and not helpful.This position is not for people like we have met in the reception. read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    0
  • Hotel
    2.0
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
Close
Maria
free delicious breakfast
  • Recommended hotel
  • Families
  • Business trip
  • November 2014
Large quiet rooms, very varied, tasty, free breakfast!!! Large bathroom with window. I highly recommend it. In-room flat-screen TV, a safety Deposit box. Near station and city centre. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Blanca
Bank holidays in Frankfurt
  • Recommended hotel
  • Friends
  • City break
  • November 2014
Excellent days in this hotel and city. Friendly and polite peiple at reception. All perfect. It is the best place to spend a few days with family or friends. Near the museums. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Irma
Very good
  • Recommended hotel
  • Couples
  • City break
  • September 2014
Spacious room, spacious shower. Friendly staff. Breakfast was delicious with many things to choose. It's only 5 minutes walking from Frankfurt HBF, which suited us very well, as we were passing through. We'll certainly be back. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Nicole
Value for Money
  • Recommended hotel
  • Couples
  • Business trip
  • June 2014
Very good Hotel, Fast Internet Connection , Rich Breakfast, Value for Money The location is great of u want to be next to tha train station, but the area overall is not very good. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.7
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    2.0
Close
Melanie
No 4 star hotel.
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2013
This hotel is for the price no 4 stars worth. At the reception we were friendly received, but there was no word on talk a lot. No explanation where the elevator or the breakfast room. A shame. • the double room was quite quiet but very small. Some light bulbs were broken. • the bathroom had mold in the shower and there was plastikeinwegbecher to brush your teeth. • we had a night with breakfast and this was not more than jugendherbergscharm. The jam was packaged, the rolls pre-baked, the croissants from the folienverpackung and the whole presentation was not ... a 4 star hotel. read hotel review
  • Room
    3.0

    The room was for 4 stars very small and rather appropriately furnished. It was a kettle were available, so that coffee and tea could be prepared.

  • Gastronomy
    1.0

    The breakfast was bad. Prepackaged jam, baked rolls.

  • Service
    3.0

    At the reception you could a few more information such as the location of the room, elevator and the breakfast room got.

  • Sport & Leisure
    0
  • Hotel
    2.0

    This hotel is for the price no 4 stars worth. At the reception we were friendly received, but there was no word on talk a lot. No explanation where the elevator or the breakfast room. A shame. • the double room was quite quiet but very small. Some light bulbs were broken. • the bathroom had mold in the shower and there was plastikeinwegbecher to brush your teeth. • we had a night with breakfast and this was not more than jugendherbergscharm. The jam was packaged, the rolls pre-baked, the croissants from the folienverpackung and the whole presentation was not a 4 star hotel.

  • Location
    4.0

    The hotel scored with its central location to the train station and easy access to the airport. Also in the city is very fast.

Close
Frank
Was comfortable 30 years ago great time
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Business trip
  • May 2013
Enjoy the comfort of a traditional first class hotels-set of the great homepage in fact modest read hotel review
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Marc
Central hotel in Frankfurt archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
For a city break well-suited hotel, as it is very close to the train station and the main. Also into the city it is only approximately 20 to 30 minutes. If you are running away can also the subway take. Hotel clean and staff very competent and ready to help. Merely for breakfast compromised, because sometimes for nachkommende guests still not covered or sometimes individual cutlery ( coffee spoons, knives) were missing. We had a small room, which did not disturb us however, since we actually only for sleeping in the room were. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Anke
Only once! archived
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • September 2012
Very centrally located, but noticeably older hotel. The staff were friendly and capable. I had a very dark, the ugly Backyard located room, with a stained, easily müffeldem no-go carpet. A visible traffic prevails in this hotel, the 4 + are my Meinng by no means justified. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Rachel
Pleasant Surprise in Frankfurt archived
  • Recommended hotel
  • Couples
  • Other stay
  • July 2012
The hotel has an excellent location very close to the main train station. We stumbled across it while looking for another hotel and have been very impressed. The rooms are very clean, the bathroom is spacious. Our room has 3 large windows that make the room very comfortable. We haven't had much interaction with the staff but the concierge is excellent and all are friendly and helpful. The front lobby has english city maps and internet connection. The room itself is small but adequate with a minibar and closet space. The bed sleeps well. read hotel review
  • Room
    5.0

    Small but adequate. Once you are in the room you can orient your luggage into the closets but when first arriving you wonder where everything will go. Bathroom is large with a standing shower, sink, and commode. Large windows that open allow for plenty of cool air. We were given a fan upon checking in but really did not need it for cooling off (white noise was really the use!).

  • Gastronomy
    0
  • Service
    6.0

    Very friendly and helpful with directions. Their english was excellent so no problem communicating at all.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel has an excellent location very close to the main train station. We stumbled across it while looking for another hotel and have been very impressed. The rooms are very clean, the bathroom is spacious. Our room has 3 large windows that make the room very comfortable. We haven't had much interaction with the staff but the concierge is excellent and all are friendly and helpful. The front lobby has english city maps and internet connection. The room itself is small but adequate with a minibar and closet space. The bed sleeps well.

  • Location
    4.0

    It's a plus to be so close to the train station but when we first arrived (evening) the neighborhood was a little disconcerting. Sex shops are near by. After walking through the neighborhood by day it is ok but it is a little scary at night.

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Helena
My ' home hotel ' in Frankfurt am main archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2012
When we arrived we were welcomed in a friendly manner the friendly and competent service we experienced during the whole stay. The ambience in the lobby and bar is very comfortable. Particularly beautiful and bright the restaurant is, in a good and generous breakfast-Brunch buffet offers is, and where the service friendly accommodating is. The hotel is very well located. The perfect transport possibilities allow soon everywhere to get. We enjoyed the walks along the banks of the very nearby main river. Even if our room not always completely quiet was, we felt like in an oasis in the middle ... of in a big city. The informal atmosphere of the Hotel National we will again at any time other stays lead. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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