Superior Erlebnishotel Santa Isabel(4 stars)

Europa-Park-Str. 4 + 6 77977 Rust View on map

Average rating

960 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.7
  • Service
    5.8
  • Location
    5.7
  • Food and Drinks
    5.7
  • Sport & entertain
    5.7
Filters
You selected:
584 hotel reviews for undefinedsorted by travel date
Saleh
Clean, spacious, good location but pricey
  • Recommended hotel
  • Families
  • Countryside & spa
  • June 2014
Excellent location with walking distance to the park. Plenty of parking space next to the hotel. A regional grocery store within 3minutes walking distance. Rooms need safes and coffee/tea making facility. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.7
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.7
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    1.0
Close
Renaat
Pleasant and quiet stay in luxury
  • Recommended hotel
  • Singles
  • Other stay
  • June 2014
Small (aprox. 60 rooms) but very nice, quiet and relaxing hotel. It's one of the hotels of Europapark. Breakfast, towels (and extra towels for the swimming pool) are included. Guests from Germany, Swiss, France and Belgium - tourists, families (with children) and businessman and -woman, all ages. The hotel and surroundings are very clean. read hotel review
  • Room
    5.0

    Air-conditioned room with shower (towels included) and toilet. But also a hair dryer, flat screen television, desk, sitting corner, telephone, free internet access. I staid in a deluxe room so there was also a little balcony (with furniture), a minibar and a safe.

  • Gastronomy
    0
  • Service
    6.0

    All staff are very kind, friendly and helpfull. Most of them speak 2 or 3 foreign languages (German, French, English). My room was cleaned every day (fresh towels if you want) and the beds were made. Breakfast (in the nice restaurant): warm and cold, a lot of varieties and choices (breath, cereals, pastries, meat, cheese, fresh juices, ...).

  • Sport & Leisure
    5.0

    Swimming pool (heated) with sunbeds, sauna, free internet access, fitnessclub and welness and spa. There was also a special area for the children at the pool. Hotelguests can also use the facilities of the other Europapark hotels.

  • Hotel
    5.0

    Small (aprox. 60 rooms) but very nice, quiet and relaxing hotel. It's one of the hotels of Europapark. Breakfast, towels (and extra towels for the swimming pool) are included. Guests from Germany, Swiss, France and Belgium - tourists, families (with children) and businessman and -woman, all ages. The hotel and surroundings are very clean.

  • Location
    5.0

    Europapark is just at 50 meters. Excursion possibilities: Black Forrest, Elzas, Strasbourg, ... .

Close
Abdulaziz
Wonderful stay at Europapark Hotel Santa Isabel
  • Recommended hotel
  • Families
  • Other stay
  • May 2014
We enjoyed our stay at Hotel Santa Isabel. It is a wonderful hotel in general. Just a few steps from the park entrance, friendly staff, good service and good food. One of the best Europapark hotels. Recommended read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Claudia
A couple days of fun
  • Recommended hotel
  • Families
  • Other stay
  • April 2014
A perfect stay in the park for young and old. THE breakfast was very good. THE only thing Thatcher was not so good was THE castle bed berceaus eist is not. comfortabele for a child that is already grown up read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Elsbeth
Hotel with great views in the Europa park.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2014
The Santa Isabel in the Europa park is definitely to be further recommended - child-friendly, handicapped accessible, clean and will shortly you are in the park. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Irene
Super, would gladly come again to the hotel.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • January 2014
The hotel is located directly on the Europa-Park, we must therefore not with the main entrance into the park, but can be over the hotel entrance. You only small waiting times. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Petra
Nice holiday.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • January 2014
Hotel was very nicely appointed. Connection to the other hotels was given. The staff is very friendly. Rooms are also suitable for children. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    0
Close
Carlos
Absolute peace and quiet
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • October 2013
The rooms were very well insulated for sound, so that you had absolute peace and quiet to sleep. The service was very courteous. Free wi-fi, worked very well read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Adriano
Santa Isabel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2013
We were in the Europe-Park in the Santa Isabell it was super clean, very friendly staff. Everything worked out well. If you book regularly you get as a thank you a larger room, for a standard price. We have gone to Europe-Park for the last 5 years always in the same period and got as a result 2 times a bigger room. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    6.0
Close
Erna
Santa Isabel - an experience in the monastery
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2013
The Hotel Santa Isabel is recommendable. Unfortunately, the restaurant is very dim for a meal with the family, we could hardly see the food. However, the selection of meals is very good and the staff very friendly. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Jacqueline
Two perfect days at the Europa-Park
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2013
We stayed for the umpteenth time at the Europa-Park and everything was perfect. Delicious breakfast buffet! We got a free upgrade to a suite upon arrival - just wonderful, very spacious and tastefully furnished. The cleanliness generally left nothing to be desired, and the staff was always very friendly and helpful. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Emanuel
A very nice short vacation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2013
The hotel santa isabel is part of the grand hotel-portfolios of the europa park in rust. Our room was, as always, very clean and well furnished (tv with all common channels in various languages, wireless internet included). The breakfast buffet offers a wide selection. The guest structure is very heterogeneous and includes from the toddler to the pensioner all age categories and many different nationalities. The bars offer a wide selection of alcoholic and non-alcoholic drinks, as well as many specialities. The park is a major attraction for young and old. read hotel review
  • Room
    6.0

    The rooms are in the respective style held, are average size. Furthermore, there are rooms for disabled people, which is very generously dimensioned and accordingly furnished. The rooms are always cleaned well!

  • Gastronomy
    6.0

    In every hotel has a restaurant and a bar. The selection at the buffets, as well as à la carte is large and very versatile. The prices are not low, but by a good meal and a very good service justified. The atmospheres in the different restaurants of the respective idea (spain, ritterschloss, monastery, italy, new-england) coined/shaped.

  • Service
    6.0

    The service is absolutely top! The staff is very friendly and gives themselves in many languages effort to fulfill the wishes of the guests. The rooms are always top tidy and clean!

  • Sport & Leisure
    6.0

    There is a variety of activities were offered. The pools were in excellent condition and invited to bathe.

  • Hotel
    6.0

    The hotel santa isabel is part of the grand hotel-portfolios of the europa park in rust. Our room was, as always, very clean and well furnished (tv with all common channels in various languages, wireless internet included). The breakfast buffet offers a wide selection. The guest structure is very heterogeneous and includes from the toddler to the pensioner all age categories and many different nationalities. The bars offer a wide selection of alcoholic and non-alcoholic drinks, as well as many specialities. The park is a major attraction for young and old.

  • Location
    6.0

    The hotels are directly with the public transport to reach.

Close
Alexandra
Always worth a trip!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2013
We have become regular guests and will always go back to the hotel, as it fulfills the needs that we have at our age perfectly. The attached Park is also worth a visit in all seasons. But even when the park is closed, this hotel lets you just forget about everyday life, with its spa and delicious food ;) Conclusion: go :) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Guido
Highly recommended!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
Great family hotel with full service. The hotel if you are next to the Europa-Park also a little spa treat. In the hotel everything is (restaurant, lounges and so on.) A bit smaller than the surrounding hotels, this is a little less hustle or more the (pleasant) the result. Highly recommended! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
Close
Thorsten
Great, very exciting hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2013
A very nice hotel, which also suitable for families with kids is. Small eingesegnete chapel available. Very nice atmosphere. Great very nicely furnished rooms with a very nice ambience. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sascha
Perfect mini break for singles or family
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
The Santa Isabel is definitely an experience and a perfect hotel for a short break. Value for money is very good. I will continue to recommend it, as I have been going there regularly for years read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sassi
Fast way with fun and pleasure for the family
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2013
A great fun for the whole family - luxury for affordable price Plunge into lebendiggewordene imagination and a wonderful adventure read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    0
Close
Karl
Almost perfect
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2013
Issue monastery well done. Nice atmosphere, little tacky, great room, ideal for children. Even a stool to the writ for the kids is available, to the sink come back. Very friendly, very clean, everything was perfect. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Stefanie
Oasis of calm - just a few meters away next to the park!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2013
The Santa Isabel is the smallest of the five Europa-Park-hotel, and with the tranquil atmosphere. Alone the klostergänge, the small chapel in the lobby, the many candles, the quiet courtyard, mediate heavenly peace after the nevertheless quite hektischenn' parkleben' outside, only a few meters away. The cleanliness was perfect, breakfast plentiful and beautifully designed rooms (herb garden/pharmacy), international guests, rather couples, families. read hotel review
  • Room
    6.0

    The issue of monastery is perfect implemented, comfortable furniture, sufficiently large bathroom

  • Gastronomy
    6.0

    Alone the wonderful quiet, gorgeous landscaped breakfast premises are well worth a stay! We could even in the sunny central courtyard, sit and the delicious breakfast.

  • Service
    6.0

    The service there is nothing to complain about, the room was perfect cleaned, and indeed during our breakfast. The table for dinner was smooth.

  • Sport & Leisure
    2.0

    The pool area is also very nice designed, the temperature of the water but with just 28 degrees (felt: freezing despite sunny weather!) Unacceptable, especially for children!

  • Hotel
    6.0

    The Santa Isabel is the smallest of the five Europa-Park-hotel, and with the tranquil atmosphere. Alone the klostergänge, the small chapel in the lobby, the many candles, the quiet courtyard, mediate heavenly peace after the nevertheless quite hektischenn' parkleben' outside, only a few meters away. The cleanliness was perfect, breakfast plentiful and beautifully designed rooms (herb garden/pharmacy), international guests, rather couples, families.

  • Location
    6.0

    The access to the park is perfect. Directly in front of the hotel entrance is the station of the ep express. But you can also in a few minutes walk to the entrance of the spanish area arrive. We had a room with a view to the park, so that the kids already in the morning the trains in the testing could see. In the evening the park is well lit and very nice to look at.

Close
Wolfgang
This hotel is very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2013
We were staying in this hotel for the first time. One can further-recommend it heedlessly. We will definitely come back again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
1 3 4 5 ... 30