Pensee Royal Garden Resort (4 stars)

marsa alam road, 22 km south qusseir View on map

Average rating

952 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.2
  • Service
    5.2
  • Location
    4.6
  • Food and Drinks
    4.6
  • Sport & entertain
    4.8
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206 hotel reviews for undefinedsorted by travel date
Anna
We'll be back!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2014
My friend was not the first time in this hotel, and i will also convince now. We will definitely come again... Super friendly staff, not too pushy. Everything was good! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Kristyna
Nice hotel but strange hotel management rules
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2014
I was in the Egypt many times but in this hotel for the second time. I really enjoyed the time in the hotel, sightseeing, beach, market etc. Hotel staff is really friendly, but there is only one thing that made me angry and sad. I met in the hotel one of my friend ( somebody from the staff) and because I know this person for a quite long time, I wanted to speak with him. But something has changed from the last year. This time it was not allowed to speak with staff after they finish their job, even in ... the case it was outside of the hotel. I think hotel management shouldn´t forbid their staff to speak with friends or somebody else in their free time. I work in hotel for many years and I have never seen such a rule like this. I think that If your hotel wants to have more guests, you should think about that. I noticed that last year there were more tourists in the hotel, maybe because of management? I have to really thank the guys on the reception desk, especially Ramadan and Salah. They are both nice to people and helpful. I hope that hotel management will think about it. If somebody has a friend among your staff, you should allow them to speak together. Thanks alot for all read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Petra
Relaxing holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Who looks for peace and recovery, is here 'gold'. For snorkeling it is ideal. If you need action, was at the wrong place here. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
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Artur
Holiday among friends.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Room was a bit dated but very clean, Unfortunately we were at arrival only 60 guests! Unfortunately there were many guests from Russia or Eastern Europe, Also as behaved! read hotel review
  • Room
    6.0

    The rooms were always very clean and the Age well maintained! Kettle, safe, tv, everything you need,

  • Gastronomy
    6.0

    The cooks and the chef also cooked to order and were for all left nothing to be desired! Great!

  • Service
    6.0

    The service and staff were just super, Always friendly and courteous, Holiday among friends, Also without tips always helpful!

  • Sport & Leisure
    6.0

    Since we there for diving were we can't say much about it Except protects your reef better, Since the russians destray! On the reef around cancel all!

  • Hotel
    4.0

    Room was a bit dated but very clean, Unfortunately we were at arrival only 60 guests! Unfortunately there were many guests from Russia or Eastern Europe, Also as behaved!

  • Location
    4.0

    Beautiful sandy beach there was a very beautiful hotel reef The neighboring hotel utopia seemed clean and well-kept, The very few guests were there, there was only the main restaurant But you could always find something to eat! To the airport Maas alarm you can travel approximately 1 hour,

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Mila
Never again this hotel!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2013
- the photos of the hotel on the internet are not the reality. - the hotel must be urgently reconditioned. First room, which we got, was totally dirty and dusty. The terrace was also dirty. Bathroom was verschiemmelt. - food was inedible and a few times there was stomach ache. - service had never change (euro) and also in its own national currency. - entertainment promised every evening on-site disco, but within a week there was nothing. The entertainer had most likely adays, during dinner he had loud music playing, that you are not at all hear. - in the ... hotel were only old czech guests, the loud behaved. read hotel review
  • Room
    2.0

    There was a fridge, but empty. ( no minibar.) The toilet at the pool and in the restaurant on the beach were not cleaned. So disgusting!

  • Gastronomy
    1.0

    All drinks were warm and very bad quality. The dishes were dirty. Tables and chairs in the restaurant were dusty.

  • Service
    1.0

    Very unfriendly and unprofissioneles staff. Only two front desk have a little german was spoken. Waiters and bartenders had no german and english. You always had this feeling, that all staff are very lazy. Lobby bar was often empty and it was tried earlier to lock, although the guests were still on the terrace sitting.

  • Sport & Leisure
    2.0

    No entertainment within a week. Pool was dirty. Beach chairs were mostly broken.

  • Hotel
    1.0

    - the photos of the hotel on the internet are not the reality. - the hotel must be urgently reconditioned. First room, which we got, was totally dirty and dusty. The terrace was also dirty. Bathroom was verschiemmelt. - food was inedible and a few times there was stomach ache. - service had never change (euro) and also in its own national currency. - entertainment promised every evening on-site disco, but within a week there was nothing. The entertainer had most likely adays, during dinner he had loud music playing, that you are not at all hear. - in the hotel were only old czech guests, the loud behaved.

  • Location
    2.0

    No shopping possibilities. We were full from the outside world abgeschnieten. Neighbor hotel 'utopia' smelled disgusting smell of sewerage.

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Michael
Pensee azur - nice hotel, but slightly tired!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
The hotel is rather small around 500 persons at maximum. Very clean, but light construction defects due to the years of the hotel. All inclusive is great, with small drawbacks! read hotel review
  • Room
    4.0

    Large functional room, plenty of storage space, but very dated. Tv worked for us hardly to not at all. Clean bath and toilet, was cleaned every day. Bedding and pillows very old, towels were also. Air conditioning problems, because it was daily for several hour simply turned off, also in the evening! Very hot in the room!

  • Gastronomy
    5.0

    Sadly only a restaurant and a small terrace to eat, you'll have to wait. Quality of the food was good, always found enough. Drinks with all inclusive everything was available, except often kaltees water and drinks were often warm!

  • Service
    5.0

    All very friendly, but sometimes long waiting times at the meal despite less tourists. Room cleaning okay, they all spoke a little german, with english very well.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel is rather small around 500 persons at maximum. Very clean, but light construction defects due to the years of the hotel. All inclusive is great, with small drawbacks!

  • Location
    5.0

    Somewhere in the middle of nowhere! To the airport it was about 50-60 minutes with the taxi. The beach is about 200m away from the main entrance! Shopping hardly available, except in front of the house, the hotel was a pharmacy and a mini shop, night life not use it.

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Franky
Never again 2. league, not more than 2.5 stars.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Hotel pensee azur never again! The pool was dirty and there is elevated risk of injury Food was like that something from bad and monotonous, the room begarrs all description. Guests to 70-90% only czechs. Altersd, (1-70 years) Internet is from the steinzeit. And the beach is very strong ebe and tide available In the evening daily at 17,45 only once the whole area was fogged. No matter, whether the guests on their balconies or whether towels on the railings to hang. read hotel review
  • Room
    2.0

    The first room (ground floor in the bungalow) was a disaster. Shower: dirt from vorgängerger. No water pressure in shower and sink not cold still warm. Bathroom completely dilapidated something to probably is a joke. After complaint, comb a little more water, but rusty. The beds are two betonpodeste on which mattresses are. Bathroom was completely dilapidated. Towels, shower curtain, floor, dirty, wanted to the next day change. However the hotels from the tour operator, were either according to hdc as bad or not to pay. (300-900 Euro ) extra charge.

  • Gastronomy
    1.0

    There was only a large dining room, no air conditioning The food is bad and monotonous even the actually always saving chips there was only from and to, and if they are totally greasy. At the lunch at the beach bar (only place where this time what to eat) is a state of emergency. Since also here the meal is not appealing. Because any storms the zubereitungsbereich on the pizza o pasta gives. The hackfleisch is partly already gray since gemesenen 35c without cooling is open. The offered soup is a wasserbrühe with small vegetable pieces. In all joint one receives probably. What better. The drinks were mostly warm. Draught beer or Cola from the machine there was only until 3:00 p. m. a. beach and in the lobby bar until about 19,30. after these times that you pay only bottles from. But since this bad before chilled are, and also after the open outside stay, you can imagine what it is. Even after complaining several complaint nothing was changed. Orange juice a morning costs 1 Euro and tasted not. The cocktails in the evening from the map had to be paid. The where all inclusive was were already around about 17,00 eingesch. And, of course, warm.

  • Service
    3.0

    The staff was except for few exceptions friendly. On complaints but only partially received. With english and german one comes however usually depending on which room you had was the cleaning from very bad to rather gram

  • Sport & Leisure
    1.0

    The entertainment is also very low level. The chefanimatör must somehow hörproblem have. It starts with the kinderani. Around 8:30 p. m. at. From this time is a normal conversation on the terrace was not any more possible. Everything else was always totally übersteuer and very noisy. Also tgs on pool should be so, they told us.

  • Hotel
    1.0

    Hotel pensee azur never again! The pool was dirty and there is elevated risk of injury Food was like that something from bad and monotonous, the room begarrs all description. Guests to 70-90% only czechs. Altersd, (1-70 years) Internet is from the steinzeit. And the beach is very strong ebe and tide available In the evening daily at 17,45 only once the whole area was fogged. No matter, whether the guests on their balconies or whether towels on the railings to hang.

  • Location
    1.0

    If the said bungalow room, you are right in front of the beach. Otherwise you have to walk a little bit. From the airport is about 2 hours. in front of the hotel are 4-5 shops. U. a bar. The beach was really nice. Only the biggest part of the beach chairs was broken. The sea is from 11 hours -17 hours not really (strong ebe and tide) The described in the catalog coral reef is actually death. A snorkelling after 11 hours not possible, as water depth about 0,15m is. Water depth of the reef is about 1,20m u, circa 35 c warm. Since the waves about 300 meters before the reef already flare is a cool breeze not available. For swimming you had about 500m to li, the footbridge to the sea is totally rusty and it is partly einbruchsgefahr. The supposedly stairs to the sea is totally zusammengerostet, can therefore not be used.

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Gina
This hotel anytime again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
Always go to this hotel again and will not with other want to change. Super friendly staff, everything was clean. Great food. And don't forget beautiful hotel reef. What more could you want. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Christine
1001 Nacht
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
We really liked the hotel. The staff was very friendly. The rooms were always cleaned. Ashandtuchwechsel daily. The food was varied and good. Service and staff was excellent. What we didn't like the travel agent. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Beate
We would gladly come again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
We would gladly come again, we felt here like at home. Friendly and helpful staff. In this hotel you are a guest and not a number. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Michael
Once and never again pensee azur.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2013
The hotel pensee azur is an older hotel, and it is in all areas to see. In addition one had the impression that corners must be saved, especially the food and the drinks. In our opinion this hotel has maximum 3 stars standard. The guests were only in the two main buildings accommodated, the bungalows, noisy staff not be rented, since this in a desolute condition. To the guests in the hotel only as much, 70% east europeans, 10% italian, 10% french, 10% german. The entertainment was mostly in russian instead, which especially the three girls was the only broken ... english. Had the advantage that we in the vacation more russian than arabic learned. Unfortunate we found the location of the mini-disco club, every evening before the restaurant, on the terrace, the same songs was played. The amphitheatre was not any longer used, because the electrical installations are broken. A particular mention should here the russian singer received, the completely unemotional their songs sung and so on on the terrace to sit properly. read hotel review
  • Room
    3.0

    Our three bed room was large enough, and clean. The furniture was very old and in a bad condition. The beds were the screws to see the subsequent appropriate at this together to hold. I felt like i was in a youth hostel in the 70er years. The mattresses were very worn out and the feathers/springs gave always sounding noises at the turn of. On the large balcony there was three chairs, but no table. Doors have all stuck and could only with force be closed.

  • Gastronomy
    1.0

    This was the biggest disappointment, drinks were in the 0.1 litre large plastic cups served, at the lobby bar and restaurant in correspondingly large glasses. The inclusive selection was limited, or tools an additional price. The coronation/culmination was the evening Cola diluted with water they offered, since apparently not much was available. The inclusive cocktail i can only say, the almost no contained alcohol, only the juices from the donors. When i a bottle of Cola for the room to buy wanted, should this 7 Euro costs. Water bottles (0.6 litre) gave it daily per guest a from the roomboy, otherwise only at the bar in the lobby. Well watch that you in the morning after the breakfast a sufficient quantity of with the beach takes, as there were only in plastic cups served.

  • Service
    2.0

    The service in this hotel is a joke, no service at the table, everything pure self-service. Not even drinks are served. with the food you had to watch out, the plates and cutlery not from the hands torn, because apparently not enough dishes for all guests is available. Much only goes against tip, which also with seated hand often is expected.

  • Sport & Leisure
    2.0

    Up on a beach Volleyball, water polo and water gymnastics none. The gym was clean and air conditioned, but almost all of the appliances meadows shortcomings, the workout impossible. The hotel has three pools, whereby we only two used, the upper pool with the bar should best not be used. At our time there were the places in the pool bar from our eastern european neighbours the whole day. Noticeable was that the whole day much drank, but never rose to the toilet to go. In the afternoon had then the water then a yellowish turbidity. The pool chairs were the age of the hotel accordingly worn and run down.

  • Hotel
    2.0

    The hotel pensee azur is an older hotel, and it is in all areas to see. In addition one had the impression that corners must be saved, especially the food and the drinks. In our opinion this hotel has maximum 3 stars standard. The guests were only in the two main buildings accommodated, the bungalows, noisy staff not be rented, since this in a desolute condition. To the guests in the hotel only as much, 70% east europeans, 10% italian, 10% french, 10% german. The entertainment was mostly in russian instead, which especially the three girls was the only broken english. Had the advantage that we in the vacation more russian than arabic learned. Unfortunate we found the location of the mini-disco club, every evening before the restaurant, on the terrace, the same songs was played. The amphitheatre was not any longer used, because the electrical installations are broken. A particular mention should here the russian singer received, the completely unemotional their songs sung and so on on the terrace to sit properly.

  • Location
    4.0

    The hotel is right on the beach, which was really very nice, especially here, the wonderful reef with the diverse corals mention. For scuba diving and snorkeling it is a paradise. Otherwise, apart from the neighboring hotel and a small shopping mall not far and wide. Trips against corresponding payments in insufficient quantities available.

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Petra
For 3 time there and next year again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
Beautiful hotel with a huge garden and beautiful view of the sea. The atmosphere has a touch of thousand and one night you get the feeling one is in a completely different world and alibaba and the 40 bandit come right vorbeigeritten. read hotel review
  • Room
    6.0

    Everything you need is available. The bathrooms are very large. Air conditioning worked perfectly. The tv could one or another german channels for case you get messages look want. But who wants to watch tv on holiday. All in all the rooms are ok.

  • Gastronomy
    6.0

    The food is for some a safe were okay. We are not verhungert. There is on the buffet always something which you can eat. Especially for me were the desserts very attractive.

  • Service
    6.0

    The staff is really friendly and helpful. If there's a problem, of whatever kind, it was solved immediately. The room cleaning success after desired daily.

  • Sport & Leisure
    6.0

    There are three large pools in the offer. Beach chairs were present in plentiful number. Unless a 5-member family occupied in the morning was 5 already 10 beach chairs at the pool and then go to the beach. But such sort has times everywhere. The entertainment is very entertaining but not pushy. If you don't want to will leave you alone. There is a fitness centre and a tennis court. If you want to do sports has here sufficient possibilities

  • Hotel
    6.0

    Beautiful hotel with a huge garden and beautiful view of the sea. The atmosphere has a touch of thousand and one night you get the feeling one is in a completely different world and alibaba and the 40 bandit come right vorbeigeritten.

  • Location
    6.0

    If you are looking for rest and relaxation this is the right place the beach is within walking distance about minutes away. There is an in-house reef which unfortunately of some ignorant idiots always again was entered. For the divers is also provided. In the neighboring hotel there is a diving center. The nearest town is about 20 kilometers away. But you can comfortably from the hotel by taxi for little money there.

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Manfred
Tired house
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Hotel is worn out. There are repairs on the grounds instead of (not very disturbing) On the closets in our room peeling the veneers from. Little pressure on the toilet. No hotel plan with information to location and opening times of the facilities. The staff is very friendly and hard-working. Disturbing we found the evening entertainment on the terrace and not in the amphitheatre was taking place. The music was too loud, so that no normal maintenance at the table was possible. Every evening the same program (very loud). Very many czechs and some russians as guests. Habituation needy is ... also fully traditionally dressed ladies splashing in the pool. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Distance to the beach
    6.0
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Klaus
A 2. home
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
As repeaters we know the very good hotel. For sure the hotel is not new anymore. The started renovations, not disturbing, should continuously be continued, around the hotel in good condition to hold. The one or other lack can one however easily forgive, since the staff extremely nice and accommodating. Everyone of the staff is hard to make the stay as pleasant as possible. We have in the hotel the feeling at home and are therefore gladly again at any time. Many greetings to the guys from the pensee azur! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Ulrich
Diving vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The first time here and very comfortable! Unfortunately we were only there for a week, but this has convinced! The next time we will hopefully stay longer. We'll be back! Price/performance ratio matches the category, Friendly welcome and service, the food is varied and of good quality. I must particularly the always fresh salads and vegetables stress, which in this region is not necessarily the rule. The buffet was itself until shortly before dinner service always enough filled up, in other words it is no matter what time you to the dinner is. The cleanliness of the rooms is despite ... the ages of the guests were very good. The staff is constantly concerned a to make the stay as pleasant as possible. It had a small, exchanges but the 'singer', the evenings could be so great. Many greetings to the team from the pensee, keep sunday read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Claudia
Nice holiday!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • May 2013
Very nice hotel with very nice people! Very pleasant, if you don't so much commotion. The food was plentiful and good. The reef directly at the beach invited to snorkel, the diving station is very small and familiar. So: everything was there to feel well. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    0
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Fabienne
Great, relaxing diving holiday
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
The pensee hotel is just the right anlaurlaufstelle for quiescentlooking for a relaxed vacation would like to spend. The staff is always endeavors all desires to follow. We go every year there and feel touristing. The rooms are big and clean and cleaned daily. The food is diverse and very tasty. Entertainment there is instead but discreet and not annoying. So if you a carefree vacation to spend would like, i can only recommend it. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Christiane
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
The hotel is somewhat older though, we still a nice vacation there. The staff is super friendly %blank%. The food was also ok. Would the hotel definitely again book. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Other leisure activities available
    5.0
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Regina
I am already looking forward to the next time
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
I was already 5 times in this hotel and will also be going back again in the fall. The 2 time one is recognized and like an old friend welcomes. I was this time on one day too long in the sun and had thereupon the room two day guard, the food was brought to the room (and extra fine chicken soup and stew with super delicious beef, fruit, bread...) And always inquired someone after my are. The reef of the hotel was full of fish, also snorkelers can rays, riffbarsche, surgeonfish and moray eels see. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Peter
Great for families, diving and ägyptenfans
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2013
The pensee is a nice hotel, certainly a bit on the old side, also easy in need of repair, but clean and affectionately by the staff. Our room was big and clean with a balcony and sea view. The value for money, we had booked all inclusive, is ok. The hotel was to about 65% mostly by czech, Poland, german and russian guests, the percentage estimate the order. The hotel is mostly by families booked, whereby the together very quiet and cheery. read hotel review
  • Room
    5.0

    Room was clean and spacious, with a tv, refrigerator, coffee maker, hair dryer, telephone, air conditioning system-standard as booked and ok.

  • Gastronomy
    4.0

    There was only one main restaurant for breakfast and dinner and a beach restaurant for the lunch. It was basically clean and the service was good. The breakfast was ok but very monotonous. The lunch and dinner was quite varied, although after a week the idea einschlich, if we didn't have time-but with the food, there are so many opinions as tastes. Cooked egyptian and european with a lot of chicken. Fish and rindfleischanteilen, in addition, there was always a salad and fruit buffet. Drinks were in any form sufficiently available. The atmosphere was always pleasant. If you Egypt knows, knows, a little baksheesh the people locally much help-it will be very low wages paid, and, whether the friendliness and willingness to help on baksheesh, or in nature the egyptians should find out everyone.

  • Service
    5.0

    The staff was very friendly and there is this friendliness with a few words arabic, easily and quickly acquire can, back, you will never have a problem. With english you got along well and also german from many right well spoken. Our room was always clean. The entertainment for adults was almost not available, the downside view, may at any time without any problems in the neighbor hotel. For children was the offer somewhat meager. We went every evening the droning a 'singer' without voice on the nerves, the more made, the you get there early to bed fled, if you don't, as well as in the adjacent small shopping center with shisha ar on the way was, what is very recommendable, if you contact with the egyptians to have would like. With the doctor we were satisfied, if necessary it was quick and the treatment was adequate and good. With complaints and problems we recommend, the contact with the front desk manager to check availability. He has always been very committed and all to our tastes cleared except for the impossible, there was in Egypt and not in Germany! With

  • Sport & Leisure
    6.0

    Sport, entertainment, pool i can't rate, since we didn't use it. But still a point for diving and snorkeling. The possibilities on the beautiful reef are great for everyone an outstanding experience. The 6 from me only that.

  • Hotel
    4.0

    The pensee is a nice hotel, certainly a bit on the old side, also easy in need of repair, but clean and affectionately by the staff. Our room was big and clean with a balcony and sea view. The value for money, we had booked all inclusive, is ok. The hotel was to about 65% mostly by czech, Poland, german and russian guests, the percentage estimate the order. The hotel is mostly by families booked, whereby the together very quiet and cheery.

  • Location
    6.0

    From Hurghada airport one drives about 2,5 hours by bus. The hotel is located south of El Quseir with a neighbor in the middle in the desert. Directly in front of the hotel is the red sea with a lagoon and a very nice reef-fish, rays, moraines and sepias and much more in their great blaze of colors already directly from the bank to be seen - amazing! Shopping and night life pleasant low flame. Who would like to shoppen, either to Porto galib -more sophisticated-or to El Quseir - 100% originally egyptian-drive, either by bus or by local taxi. For the shoppen before you go with the staff info about the prices apply, otherwise must one into the black negotiate. We have already been the 5. time in Egypt, we have the complex according to our wishes and budget targeted and were indicated, what we had imagined, completely contented.

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