Hotel Isis Island(4 stars)

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Average rating

5.3/6

174 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.5
  • Location
    5.3
  • Food and Drinks
    5.1
  • Sport & entertain
    5.1
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92 hotel reviews in Englishsorted by travel date
Horst
A great successful vacation at the isis Iceland aswan

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
This year we spend again, almost 2 weeks in the hotel isis Iceland aswan. As the flight of Germany to Luxor goes, we spend first 2 nights in Luxor then after aswan to drive. The transfer took about 3 stunnde. The transfer can here in Germany be booked. If you at the isis Hotel Luxor lives can the transfer free in the hotel be booked, since the two hotels in Luxor and aswan belong together. Isis aswan hotel has a mediator size istg at the moment but only about 30% full, mainly regular guests from Germany and Belgium. It is ... mostly about the rentnergerneration, the here feel very comfortable as the manager, mr f. several languages, including also perfect german. He took care of everything, so the older people here in very good hands. The oldest guest partying here during usneres stay its 89 birthday. There was from the hotel a small celebration with coffee and cake by the pool organized. read more
  • Room
    4.0

    The hotel is somewhat outdated now but nevertheless the rooms are still responding. In the rooms there are different schrankgrößen. Room but are visited, didn't like there is a other room. It is clean and with a little tip, of course, the greatest figures out of towels. Otherwise we had about the cleaning no complaints

  • Gastronomy
    5.0

    There are 3 restaurants wobi the buffet the main restaurant is, depending on occupancy becomes also times in the small resturatn or on the terrace served. The buffet was varied and diverse and that is, at the moment, with conditions n Egypt yes not so easy always something on the table to bring. The chefs and the staff very friendly and efficient. We the food immner good,

  • Service
    6.0

    The staff's hospitality is actually not more to increase and one is always endeavors for the guest, and of course especially the regular customers to fulfill every wish. Englischgkenntnisse really good but it makes also fun a few phrases in arabic to learn, as the staff. Complaints are mostly reacted promptly, especially if the mangär mr f. is addressed.

  • Sport & Entertainment
    5.0

    There are 2 pools, one heated. Because the hotel was only little occupied there was always enough chairs and umbrellas on Banana pool with an italian restaurant. There was the service excellent. The drinks were brought to your beach chair. Otherwise few leisure facilities, tennis court and mini golf course available, but we didn't use it, so was the condition not überragnd

  • Hotel
    5.0

    This year we spend again, almost 2 weeks in the hotel isis Iceland aswan. As the flight of Germany to Luxor goes, we spend first 2 nights in Luxor then after aswan to drive. The transfer took about 3 stunnde. The transfer can here in Germany be booked. If you at the isis Hotel Luxor lives can the transfer free in the hotel be booked, since the two hotels in Luxor and aswan belong together. Isis aswan hotel has a mediator size istg at the moment but only about 30% full, mainly regular guests from Germany and Belgium. It is mostly about the rentnergerneration, the here feel very comfortable as the manager, mr f. several languages, including also perfect german. He took care of everything, so the older people here in very good hands. The oldest guest partying here during usneres stay its 89 birthday. There was from the hotel a small celebration with coffee and cake by the pool organized.

  • Location
    6.0

    Location on a Nile-island, so no traffic noise. Regular free bus boat during shop day and night to the mainland (about 15 minutes drive) shopping in aswan, the hotel itself also has a small shopping alley.

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Susanne
Give Egypt an opportunity, again it was great

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
We have been the 3. time in this hotel and it was again a Lovely stay. Unfortunately the hotel was only 10% booked! As always was the cleanliness in the outdoor and indoor and the whole day it was cleaned and also the gardener the whole day the outside area Effortless! The average age of the few guests Was between 50 and 60. at the front desk there is free wi-fi. read more
  • Room
    6.0

    We have stayed in a suite and this was very big (living room and bedroom, 2 bathroom, 2 balconies). There was 1 german tv program, air conditioning, coffee maker, telephone, fridge) It was daily very clean cleaned!

  • Gastronomy
    6.0

    There while we were there, as i have already mentioned, very few guests were there, the large dining room closed, otherwise we would have us very lost happened! And in another room a small dining room open, that has however not the Offer diminished. Once on the large outdoor terrace a buffett offered, was a very nice evening. Since we had all-inclusive, unfortunately, i can't information about the price of drinks give. And it was no time demanded a tip, but the joy was above all Euro large!

  • Service
    6.0

    The service was unique and no request remained open! Wether in the restaurant or by the pool, you were always spoiled. Since we had no complaints, we don't know how they handled them?!

  • Sport & Entertainment
    6.0

    There are two large pool available and the chairs and covers are very clean and comfortable. Also were enough umbrellas available. Praise goes to the pool boys, always friendly and always tried it make it as pleasant as possible. Mini golf is available and the Spa center is very recommendable. Cheap and one floats also!

  • Hotel
    5.0

    We have been the 3. time in this hotel and it was again a Lovely stay. Unfortunately the hotel was only 10% booked! As always was the cleanliness in the outdoor and indoor and the whole day it was cleaned and also the gardener the whole day the outside area Effortless! The average age of the few guests Was between 50 and 60. at the front desk there is free wi-fi.

  • Location
    5.0

    Because the hotel on an island is located, you can reach the town of aswan only with a boat, this is however very simple, since this boat constantly and around the hour wrong. In the hotel itself it is very quiet therefore, if you want a relaxing vacation to make would like, is here at the correct place

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Lucia
Gorgeous location and almost perfect sense!

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
A of the privileged location amidst on a Nile-island was unsurpassed lovely hotel with outstanding friendly and helpful staff. The architectural concept was also very good. In spite of the size of the hotel you feel comfortable through the outline, different levels and the very nice garden lying reihenvillen. Many seats overall - quiet and lively, shaded and sunny with new wonderful views of the beautiful landscape around-do, together with the air conditioning, the rest for absolute well-being. Big praise applies all saubermachern! Unfortunately, there was (in comparison to description ) for example no heated pool, which for regular customers ... with langzeitbuchungen in the winter is very regrettable. The nubian restaurant is shut down and wait for a renovation. The hotel's own vegetable, fruit and flower garden is completely obvious not more fully grown-unfortunately, because where are there so some beautiful still! But maybe that will change again. Understanding must for austerity in this difficult time certainly to we had the impression, that for the number of people present was. It is gratifying to see, how, despite a capacity of only approximately 25%, the staff stops. Obviously missing but that money for actually only minor repairs, such as lighting in the garden or similar we were very comfortable and can in spite of the small limitations the hotel with the price-performance ratio wholeheartedly recommend. We would gladly come again and wish all leaders and staff all the best - and soon lots of guests! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Selmo
80s hotel in a great location

  • 4.5 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • March 2013
Hotel has great location, very friendly staff, is clean, okay food but everything was a bit in need of renovation and in the 80. look. read more
  • Room
    4.0

    The rooms although clean, need but in dire need of a renovation. The mattresses are very worn out, the furniture old and the carpet partially borderline. I would a room west recommend, in a upper floor, nice view and a bit more quiet since you mopeds still so can hear. The best i think the odd-numbered room number between 501 and 519.

  • Gastronomy
    4.0

    The food was ok, breakfast and dinner with a large selection and geschlich ok. One evening was barbecue on the terrace, otherwise one must unfortunately inside food.

  • Service
    5.0

    The staff was very nice and warm.

  • Sport & Entertainment
    3.0

    The pools were unfortunately not really heated. One of the two pool areas also seemed very sterile, on the other pool is it somewhat nice, new umbrellas, etc. But we would do better. The small gym is unfortunately at 18:00 o'clock to, so exactly when the dinner a little want to do sports.

  • Hotel
    5.0

    Hotel has great location, very friendly staff, is clean, okay food but everything was a bit in need of renovation and in the 80. look.

  • Location
    6.0

    The hotel is located on a beautiful island. To the center there is a free shuttle. For me the best hotel in aswan.

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Annabel
The most perfect location in Aswan

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Other stay
  • February 2013
This lovely hotel is in the process of being renovated as some of the rooms are a bit 'tired'. Having said that, the location couldn't be bettered. On its own island in 32 acres of gardens full of birds, fruit trees and flowers. Despite its size, the Pyramisa has a cosy atmosphere, mostly due to the magnificent staff lead by the wonderful General Manager, Mr Mohammed Fekri. Given the choice of staying at the renowned Old Cataract Hotel or the Pyramisa, the Pyramisa would win hands down every time! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Amal
Feedback about Isis Island Hotel Aswan

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • City break
  • February 2013
we had a wonderful stay. Hotel has a very relaxing atmosphere. Hotel Manager very active and very good interaction with staff.. Weather and service in all restauants excellent, especially the pool area. Will definetly go back read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Emile
A beautiful place to be!

  • 6.0 / 6

  • Recommended hotel
  • Families
  • City break
  • February 2013
This hotel is ideally placed in the middle of the Nile, on an island. A free boat transfers you in 10 minutes to the center of Aswan!With 2 swimming pools and a beautifull garden where you can quietly walk and admire the Nile, the city of Aswan,the birds, etc.. Guests are very quiet and very polite...and there are many people who come there for one month (or even more), just to take advantage of the hotel and the sun during the winter! read more
  • Room
    6.0

    Rooms are very clean, big size and beautifull views! There is a balcony (or a garden) and equipment is perfect!

  • Gastronomy
    6.0

    Excellent breakfast in the main hotel, very good food at the italian restaurant (near the swimming pool) for the lunch , other lunch opportunities in the beautifull loby or on the sunset terrasse..and finally a very rich buffet for the evening! And always a very good service...

  • Service
    6.0

    The staff is very friendly and always ready for helping you (they even go to the souk for you, if you need something from outside the island!) Rooms are very clean, laundry service is excellent..and the staff (including the general manager very active and always present) will take care immediately if you have a question or eventually a problem!

  • Sport & Entertainment
    6.0

    2 beautifull swimming pools with very good services! There is also a fitness/health club. There is no animation...because the idea is to be very quiet on the island or in the swimming pool. Childrens appreciate the swimming pull a lot!

  • Hotel
    6.0

    This hotel is ideally placed in the middle of the Nile, on an island. A free boat transfers you in 10 minutes to the center of Aswan!With 2 swimming pools and a beautifull garden where you can quietly walk and admire the Nile, the city of Aswan,the birds, etc.. Guests are very quiet and very polite...and there are many people who come there for one month (or even more), just to take advantage of the hotel and the sun during the winter!

  • Location
    6.0

    As already said, the location is just a dream... 10 minutes by boat (free) and you are on the corniche...5 minutes walk and you are in the souks! A lot of excursions are available in and outside Aswan. In Aswan, don't forget to visit (walk) the museum or to take a "fellouque"... Outside Aswan, a lot of curiosities (very easy via the travel agency in the lobby of the hotel)

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George
Excellent experience

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Other stay
  • January 2013
All in all, an excellent stay... we just wish we could have stayed longer. Breakfast was huge range of various dishes, plus assorted salads, pastries etc. In fact, the quality of the breakfast convinced us to use the restaurant for dinner, which again was superb. Definitely returning for another stay! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Susanne
The small paradise

  • 4.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2012
Nice hotel in a magnificent location on a Nile-island near asswan. The large park is wonderfully arranged and top maintained. Everywhere there are romantic places, the to stay a while inviting. A real small paradise with a great service of the staff. I had the all-round carefree package in other words Booked all inclusive. Good choice at the breakfast the on request outside was served. Lunch i could When the italians with a great terrace and Nile-view food or the buffet in the main restaurant use. The afternoon sunset there was coffee, tea and pastries on the sunset terrace. The ... Dinner also has in the 4. week tasty. Small extra wishes were fulfilled at any time (for example, fresh fruits for breakfast). I had a chalet. Unfortunately this area is even this year because of the small guests closed. By briefly zeiturlauber was the change very high and level. On the 2. floor were the rooms very worn. A bit better the rooms in the lying floors. A room change was possible without a problem. I was in the period the christmas/new year's eve in the hotel. The christmas party with delicious dinner needs a bit of getting used to and ended with a nubian show. We must not go through. New year's eve was great decorated with delicious dinner and new year's eve party. There is many older regular guests from Germany, England, Belgium, but also groups Japan, China, Australia and the USA, on the abu simbel tour here 2 nights we were there. The holidays were also some children there, in the ice-cold pools freshen up. Thanks to the staff as Osman for breakfast, Mohammed the thin always in a rush and kalid The lovely scatterbrain with the italians. Thanks to the staff in the lobby bar and all the in the restaurant with the Dinner. Special greetings to roses -Ali. Last big praise at Mohammad f. the hotel manager, all threads almost around the clock both with guests, as well as with the staff together. His statement: trust is good, control is better.-) Despite minor flaws i would do it again. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Hussein
Nile and Gardens

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Other stay
  • December 2012
This hotel was designed to be a very special resort on the Nile. Due to difficult time Egypt is experiencing tourism is very slow. Obviously the hotel is now understaffed which affects the quality of services. Nevertheless, the location and landscape are superb and make up for any service defficiency. Only the main building is operating which has the best view anyway. Its west wing should, however, be avoided as it overlooks a dried out branch of the Nile that produces a bad smell. All considered, our stay was pleasant and relaxing. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Charles
Isis Island hotel in Aswan

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Countryside & spa
  • November 2012
Beautiful location with easy access to Aswan via courtesy ferry. Lovely views of surrounding countryside. Staff very attentive. Our all inclusive booking included everything, including laundry service. there was no bill to pay at the end of our stay for extras. Shall almost certainly return. Many of our fellow guests had made previous visits. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Wilhelm
Hotel for relaxing on a beautiful Nile-island

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel isis Iceland, aswan, from regular guests loved. It offers on the Nile-island a quiet, well-kept and from the staff looked after vacation, in very nice well maintained environment. The kulturtätten in aswan and the nassersee offer but also interesting excursions. There is no other way to understand, if in spite of the elaborate prior, french -, belgian - and German guests a recurring there arrive. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Philippe
So happy to the Isis Island hotel

  • 4.5 / 6

  • Recommended hotel
  • Singles
  • City break
  • October 2012
I know well this hotel because I come here 2 or 3 times a year. The island where the hotel is built is so quite, so nice, maybe one of the best place in Egypt. This nice hotel is very well managed by Mr Mohamed Fekri, who does always his best to make his guest happy to stay here . There are two nice swimming pool to enjoy. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Lea
Unique location and the best service in the world !

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Other stay
  • September 2012
The location on a green island in the Nile makes your stay at this hotel very relaxing. All staff of the hotel, from the roomservice and poolservice to the general manager, is extremely friendly and helpfull. There's a beatiful restaurant with a good staff and an excellent chef-cook who can make every meal a feast. Last but not least: the town of Aswan is at 10 min by boat shuttle, and gives you lots of possibilities for shopping, restaurants and excursions. Next year I will surely go back ! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Robert
Perfect island resort

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Other stay
  • September 2012
excellent value, quiet and beautiful location, great pool, friendly staff, wonderful 5 min. free nile boat shuttle brings you right downtown (24 hrs). The location of the evening sunset terrace overlooking the nile and the desert is breathtaking in its serenity and quietness. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Lothar
Still (almost ) very good address

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • July 2012
We were this year the 6. time in this hotel. The says it all of which the satisfaction subject. We were from the entire staff totally friendly and warmly welcomed and felt like at home. As regular guests we got a very spacious room, flowers, pastry and fruit than attention of the hotel ready. During our time the Bananapool renovated and we were kindly on Palmpool served. As always this summer were only very few guests in the hotel. Therefore was also the restaurant closed and within the lobby bar range became was the food restaurant. A good solution. We ... ate on the menu, including special wishes always taken into account and have been fulfilled. Only the breakfast I found a 5 *-standard not appropriate. On the final day we had a night in sister hotel ISIS in Luxor and the breakfast was -in just a few guests- much rich, especially what bread and coating regards. In the hotel lives for years a older couple from Germany. Luckily they took their lunch and dinner this year on your room a. However for breakfast you met inevitably Co and it was intolerable and having to consult, in which sound with the extremely polite and helpful staff asking. Not only we (you talk yes with other vacations.) found the tone, especially mr gegenüberr the hotel staff, be discriminatory, unreasonable and insensitive. Since the courtesy and mentality of the staff no contradiction permit, it is I (and also other guests) incomprehensibly, the hotel management this manner of dealing with its staff permits. However apart from that, the hotel is and its wonderful complex furthermore, in particular for the peace searching, a pleasant address. For long term and 'over winter' be special offers provided. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Marco
The most peacefull hotel in Upper Egypt

  • 5.7 / 6

  • Recommended hotel
  • Singles
  • Proof of booking
  • Countryside & spa
  • June 2012
I'm a traveler that comes for months every year to Egypt, and that needs really high standards for sleeping, since noise and luminous rooms disturbs me a lot.What an excelent surprice to find a hotel with high service and quality but that also gives peace,complete peace and only this hotel in Upper Egypt can deliver this, because it is far away in an Island. The staff is really kind and well prepared,a very rare thing in Egypt. The kindness and profesionality of the manager Mr. Mohamed Fekri ensures your vacation in the best way possible. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Dirk
Hidden treasure of Egypt

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Countryside & spa
  • April 2012
We spent almost 1 week in this hotel in April 2012. We were surprised by the warm wellcome at the reception desk. Every member of the staff, from general manager to gardeners are eager to help you, and want to make a tremendous succes of your holiday. The boattrip from the center of Aswan to this island-hotel lasts about 10 minutes in which you see 6000 years of history (Elephantine, The Old Cataract, the tomb of the Aga Khan) and brings you to this quiet and peacefull resort. The boats are an advantage (keeps the busy city center noises away) ... and bring you day and night in 10 minutes to the center. You feel like a guest in one of the stories of "thousand and one nights". The restaurant is very good. Rooms are clean and have a beautifull view (we had view on Aswan, Elephantine and Kitchener's Island). A lot of guests stay only a short period in this hotel, to go on a river cruise. From this place, you can visit a lot of monuments. Kalabsha temple in lake Nasser is a hidden jewel, almost no visitors but very nice to see. The Nubian museum is only a walk of 15 minutes. Must-see Aboe Simbel (a once-in-a-lifetime experience). Ask the management and staff to book a local taxi and guide, they can give some very fine advise. My son, a 12year old youngster, Flemish-speaking, had each day his friends he met at the pool. We hope to return soon to this fantastic place, much better than Luxor. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nicole
Quiet hotel on a wonderful Nile-Island

  • 5.1 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2012
The hotel is already a bit outdated, but the location on the Nile-island unbelievably beautiful. With the more exact Hinsehenstellt you feast, that Egyptian 5 stars evenly no European 5 stars are. It would have to be reconditioned times. But since hardly visitors there are, the take. The breakfast was very good and diverse. You could the island from great excursions in the area of Aswan undertake. The hotel was only very few visited, therefore were the pools also with enough sun loungers and protection from the sun equipped. Therefore the hotel was also very quiet - except for the ... Arab weddings at the weekend, the only at 23:30 and whole night take. Altogether it was a great week. In case we once again after Assun go, we will come back to this hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gunhild
Outstandingly beautiful island in the Nile

  • 5.6 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2012
The 448 rooms are on a main building and bungalows spread, the in a very beautiful and well-kept garden on a Nile-island. read more
  • Room
    5.0

    Very nice big room, furniture already somewhat older, but clean and comfortable.

  • Gastronomy
    5.0

    I had only booked breakfast. The food is good and plentiful (except for the juices). I would have liked just a bit more fresh fruits desired. In the beautiful restaurant, there were also places with a view of the Nile. The drink prices were moderate.

  • Service
    6.0

    They are all very friendly. Perfect german speaking manager even personal commitment, to me my wish to fulfill.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The 448 rooms are on a main building and bungalows spread, the in a very beautiful and well-kept garden on a Nile-island.

  • Location
    6.0

    For me the hotel has the nicest location in aswan: on the Nile-island with stunning views of the nilufer and nillandschaft. The driving directions in the own boat is a delight. The (free) boats about every 15 minutes.

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