Hotel Imperial Belvedere(4 stars)

Limenas Chersonisou � View on map

Average rating

599 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.8
  • Service
    5.1
  • Location
    4.9
  • Food and Drinks
    4.5
  • Sport & entertain
    4.7
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98 reviews for this hotel sorted by travel date
Felix
Ok, with a few drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Altogether the hotel corresponds to the expectations. The errors are in the detail. For many things you had to pay for. The food was not very varied and the drinks were served in plastic cups. In some places the service left also a little a lot to be desired, but maybe at the end of the holiday season with some employees the air already. The rooms were okay and clean. read hotel review
  • Room
    4.0

    The room was adequately proportioned and was very clean. The decor was old, but not run down. The tv was a small crt tv and the front desk rude. One has a couple of german tv channels get, however a very bad picture. The air conditioning dripped and was not fixed or replaced, but simply turned off. The amenities in the bathroom was old, but very clean and adequate.

  • Gastronomy
    3.0

    There is a big restaurant in the breakfast, lunch and dinner there is. The offer was not very varied. The breakfast is very english and there were actually every day the same. There is only one sausage and cheese places. Also the dinner was not really varied, whereas you between hot and cold buffet should be distinct. There was always a salad bar with cold food. There the choice was very large. There are many different salads, antipasti, and always different extrasalate, for example beans or pasta salad. The warm buffet was rather disappointing. Usually only lukewarm and the menu changes hardly from evening to evening. There are mostly potatoes and meat in different sauces. The selection is not very big. The plates, cups and glasses were partly still dirty. The coffee cups were at half the cups still kaffeeränder. The dirty dishes were mostly quickly cleared and the staff is very friendly. The car with the dirty dishes always in the middle of the restaurant. If you are unlucky enough you sat at the table the whole time beside dirty dishes. The selection of drinks at the pool bar is actually quite good, however, everything in wegwerfplastikbechern serves. In the evening, the bar was very busy, so you sometimes quite long wait, until you can order. The snack bar was rather disappointing it gives toast, pizza or fries, but not really fresh and carelessly served.

  • Service
    4.0

    The hotel staff is mostly tried to do everything for the tourists. All in all you feel like you are however sometimes not really welcome. For example, the buffet already dismantled, while one still is to get food. If one english speaks understands the staff in the rule, which one would like, many speak a little german. The drinks at the bars could also problem-free on german be ordered. The staff of the room cleaning was very friendly and efficient. The rooms were always cleaned and were very clean. Complaints at the reception it was quickly received. Our air conditioning dripped and still on the same evening was taken care of. But it was not repaired, but just off, so that the rest of the vacation no more to be used could.

  • Sport & Leisure
    4.0

    The pool areas in the hotel are clean. There was a sufficient number of beach chairs, the were ok. Cushions for the sun beds however you must pay extra and there is a large drawback of the hotel. For almost all leisure facilities one must pay specially. There are billiards, Kicker, air hockey and arcade,. Everything had to be paid. Just billiards and Kicker play in other areas under all-inclusive rate. In this hotel but not.

  • Hotel
    4.0

    Altogether the hotel corresponds to the expectations. The errors are in the detail. For many things you had to pay for. The food was not very varied and the drinks were served in plastic cups. In some places the service left also a little a lot to be desired, but maybe at the end of the holiday season with some employees the air already. The rooms were okay and clean.

  • Location
    5.0

    The beach could be reached without any problems in 5-a 10 minutes' walk. The hotel also offers a shuttle, which we didn't use though. The place is in 10-a 15 minutes' walk to reach. There was actually everything: supermarkets, souvenir shops, numerous bars and restaurants. The town is very touristy, mostly there is tacky shops and you can actually no restaurant pass without being approached. There is thus everything, for a casual stroll, the place less. If one leaves the hotel up the hill you will find three smaller towns, the less touristy and still many shopping possibilities and catering offer. Definitely a must, because there were also times comfortably by small gäs or can. Directly at the hotel runs regularly a bus with which one inexpensive the next places are easily accessible. In 45 minutes you are in Heraklion or Agios Nikolaos.

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Peter
Appearances can be! No 4 stars worth!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Location of the hotel was very nice, location great, rooms spacious, Pool area generous. read hotel review
  • Room
    5.0

    Size, location, cleanliness and the equipment of the room are definitely good to very good standards.

  • Gastronomy
    1.0

    In a cafeteria you feel that you are certainly more comfortable than in the dining room of this hotel. Quality and selection of the meals and drinks leave something to be desired. Food often not definable. Local, greek cuisine i expected rather than gaulsch to handle. On the drinks you lose better no word. We mainly of cucumbers, tomatoes and dessert fed. On the offer at the poolbars says the singer courtesy. Who coffee from steropor cups and other drinks from billst cups wishes, is here perfectly correct. ' Highligth' of the stay was the greek evening for an additional fee of €1 8, - per person is wohlbei all-inclusive is a joke. Therefore thankfully declined.

  • Service
    1.0

    Service you except at the reception and the room cleaning not talk. Staff in the dining room was unfriendly. It seems, as if the guest a unpopular plage. One converses and overlooks the guest.

  • Sport & Leisure
    5.0

    Swimming pools, couches, etc. You can not complain.

  • Hotel
    4.0

    Location of the hotel was very nice, location great, rooms spacious, Pool area generous.

  • Location
    4.0

    Wonderful hillside, but for people with gehproblem or atemproblemen less suitable. Hotel-owned choice of buses available, but the rides more often.

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Tiedi, Antje, Leni, Berni
4 stars justified and recommended
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2013
The hotel was clean. It had a large and well-kept outdoor area with 3 pool areas and different bars. Overall great value for money. read hotel review
  • Room
    5.0

    Rooms were clean, size for 2 people more than sufficient, in the bath vacation anyway only used it to sleep, air-conditioning available

  • Gastronomy
    5.0

    Buffet was in order, always, otherwise changing dishes, sufficient quantity, was constantly refilled, beverages no brand name drinks, restaurant was clean, there was a large restaurant and 3 bars

  • Service
    5.0

    Towels were changed every day, staff friendly, considerate, english knowledge is of advantage, employees have to have fun

  • Sport & Leisure
    6.0

    Great entertainment in the evening, during the day the offer was not used by us, however to each day a lot of entertainement in the plan, large pollandschaften with many pool chairs, umbrellas and beach chairs were for free, cushions 1,50 Euro

  • Hotel
    5.0

    The hotel was clean. It had a large and well-kept outdoor area with 3 pool areas and different bars. Overall great value for money.

  • Location
    5.0

    Distance to the beach was acceptable, starbeach once was for the younger generation, free access, airport about 30 kilometers away, hotel was at the edge of the town, but with great transport links, bus (15 minutes ) right in front of the hotel, city centre is within walking reachable in a few minutes and with plenty of bars and shopping possibilities

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Karol
For a beach holiday without high demands ok.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel did not please us so well. All large negatives we found the fact, that the drinks at the pool both on the day, also in the evening in small plastic cups were. Unverschähmt we found, the, although all inclusive was, for a glass of freshly squeezed orange juice with the breakfast 2 €, for cushions for the pool 1.50 daily, for towels for the pool 1 €per day specially to pay. The room was inviting also not a great place to relax. We had a double bed with headboard. It felt like you were on mattresses on ... the wall to them. The furniture of the bed to the closet and the 'desk' in a small fridge was, were so worn that the pedestal of the occupants after outside bent. The bathroom was small, ok you could live with that. Unfortunately the bathroom was not cleaned. Bins emptied daily, but the bathroom just turbogang cleaned. Corners and edges has been omitted. Counters and mirrors unfortunately also. The staff tried hard to part to ensure guests a comfortable stay. The food was at the breakfast is very aligned to english guests. After 3 days you could prefigure what it the remainder of the vacation on the buffet would give. The food was still expandable. Angepriesen became a greek and an italian restaurant. We decided with the italian restaurant start. The restaurant was in the neighboring hotel on a terrace by the pool. Bar and restaurant were on the terrace chairs and tables arranged and cooling counters with a little salad, a bar with 2 sorts of noodles, a table with pizza and pizzabrötchen and a table with dessert. A restaurant is for us a bit different. read hotel review
  • Room
    1.0

    The size of the room was ok. The decor was not for comfort and cleanliness, especially in the bathroom was bad.

  • Gastronomy
    2.0

    There was 1 restaurant in the hotel, 2 bars of which a well was out of order. Drinks at the bar were served in plastic cups - not at all! - The food if you are not local and tasted monotonous. In the restaurant was always somehow a hectic atmosphere.

  • Service
    2.0

    The staff was, with the exception of some of the staff friendly. At the reception one came, depending on schichtbesetzung, with german was good enough. At the bar there were a few english knowledge was an advantage. The room cleaning was bad.

  • Sport & Leisure
    3.0

    In the neighboring hotel, which somehow to our hotel; was entertainment offered, unfortunately is never a the entertainers to our hotel got through and was informed of the programme. Beach chairs were sufficiently available, only unfortunately were towels and mats surcharge. In our hotel, there were no showers at the pool, in the neighboring hotel was at the pool there are several.

  • Hotel
    3.0

    The hotel did not please us so well. All large negatives we found the fact, that the drinks at the pool both on the day, also in the evening in small plastic cups were. Unverschähmt we found, the, although all inclusive was, for a glass of freshly squeezed orange juice with the breakfast 2 €, for cushions for the pool 1.50 daily, for towels for the pool 1 €per day specially to pay. The room was inviting also not a great place to relax. We had a double bed with headboard. It felt like you were on mattresses on the wall to them. The furniture of the bed to the closet and the 'desk' in a small fridge was, were so worn that the pedestal of the occupants after outside bent. The bathroom was small, ok you could live with that. Unfortunately the bathroom was not cleaned. Bins emptied daily, but the bathroom just turbogang cleaned. Corners and edges has been omitted. Counters and mirrors unfortunately also. The staff tried hard to part to ensure guests a comfortable stay. The food was at the breakfast is very aligned to english guests. After 3 days you could prefigure what it the remainder of the vacation on the buffet would give. The food was still expandable. Angepriesen became a greek and an italian restaurant. We decided with the italian restaurant start. The restaurant was in the neighboring hotel on a terrace by the pool. Bar and restaurant were on the terrace chairs and tables arranged and cooling counters with a little salad, a bar with 2 sorts of noodles, a table with pizza and pizzabrötchen and a table with dessert. A restaurant is for us a bit different.

  • Location
    4.0

    The location of the hotel was okay. To the beach a shuttle bus to fixed times. The beach was not so beautiful, quite rocky. Beach chairs cost 3 €on the day. Since to the hotel a quite steep driveway leads, is the bus for people who do not so good up and down the walk, a great possibility in the place.

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Yvonne
Beach holiday by the pool great, beach rather not
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel is very well located, rooms spacious and clean. Our room was a little out of the way and was therefore very quiet, what the recovery very beneficial was. At the pool there was free wi-fi, very nice for a few pictures to send money back. The food was tasty and varied, if you didn't find anything here and full, should be wondering what at home on the table. There was always at least two side dishes, rice, potatoes in different variations, vegetables, fish and meat. Noodles could one food every day, however, there was a little patience needed ..., since each portion separately made. It was a good mixture of nationalities in the hotel, no noticeable. Also the age a good mixture. read hotel review
  • Room
    6.0

    Large, clean, well located. No complaints. What you should know, there are different variations of bathrooms. If you like it spartan, 60 times 60 centimeter shower, or rather nice, then you can take a bath,. Thus times nachschsuen with the room assignment.

  • Gastronomy
    4.0

    Food as described above, the only thing that bothered us and what we cheekily find, that a theme night with 1 8 €per person should be paid. A greek night with bbq and dance is very charming, but in a universe inclusive hotel for 1 8 €too expensive. We spared outself. Furthermore, on this evening for not paying guests the pool bar closed. A bit of a cheek. But we opted for the greek food which once per week was included and it was really delicious.

  • Service
    5.0

    The staff at the bars were really nice and great. Was fun. At the meal were the ladies and gentlemen were rather a bit annoying. Front desk friendly and always someone there with the one could inform oneself. Room was cleaned daily. Also here no complaints

  • Sport & Leisure
    5.0

    We are not the people the activities, this could one well out of the way. In the evening there was always a show, this was also very good.

  • Hotel
    5.0

    The hotel is very well located, rooms spacious and clean. Our room was a little out of the way and was therefore very quiet, what the recovery very beneficial was. At the pool there was free wi-fi, very nice for a few pictures to send money back. The food was tasty and varied, if you didn't find anything here and full, should be wondering what at home on the table. There was always at least two side dishes, rice, potatoes in different variations, vegetables, fish and meat. Noodles could one food every day, however, there was a little patience needed, since each portion separately made. It was a good mixture of nationalities in the hotel, no noticeable. Also the age a good mixture.

  • Location
    4.0

    The beach... Now, if you full and loud like is here correctly, otherwise rather not so nice. Beach chairs and umbrella for 8 €on the day (2 chairs an umbrella) and free there was loud techno music. Who likes it? The purchase possibilities are super.

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Lydia
Beautiful view, but unfortunately no 4 stars worth.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2013
The hotel is situated on a hill and together with the sister hotel royal already very large. It really is a small town with very many ' locals' for themselves. The hotel was clean, including the public toilets. Unfortunately some holiday makers too lazy, to own leftovers take away. Many russians, otherwise english, german, french and dutch and greek. Many families with children. Very mixed clientele. On the last day we could leave our baggage storage room. Which disturbed us, the room was not completed. Everyone could there purely and out and any bags. read hotel review
  • Room
    4.0

    We had a double room. There was enough room since. Furniture ok. A bit dated. 4 german channels (ARD, ZDF, RTL and Eurosport). There was a refrigerator (whether the worked, i don't know) a air conditioning, which worked well. We had a balcony. There was no minibar. Bathroom with toilet was okay.

  • Gastronomy
    3.0

    The restaurant resembles a cafeteria. Much too crowded and too hectic. Mass processing. For so many people - too small! You had to the table early get! Otherwise, you're out of luck. The food in the crap undecided and without any decoration! And at this juncture i must say, that the hotel is no 4 * value is! It is a good 3 star hotel! If you in a 4 star hotel, i will agree. Nevertheless the food tasted good. There was always a selection of food, the constantly repeated. The breakfast was good. The staff in the restaurant were very helpful and friendly, except for one certain cook: in the morning in the Crepesbacken he was very unfriendly to the guests, actually outrageous! Everyone, the crepes holte, got a portion of moaning from him with this! What is not. If he is dissatisfied, should another job search.

  • Service
    3.0

    The room cleaning was ok. Our tv did not work, after notification at the reception, was the caretaker immediately there and was again! Great! The staff was very hard, but for the amount of people it was certainly not so easy! All drinks had to be ordered at the bar (except in the cafeteria and during the day at the pools, here you could even what) and here was the staff often overtaxed, it annoying sometimes, that especially in the evening on the drinks had to wait a long time! It would be nice, if you are at least water and soda tap itself could. And then always only in plastic cups! During the day is understandable, because. Danger of injury but at night it was already stupid! Only the paying guests got their drinks in the glass! I wonder, why we here in Germany so much sort, and there is every plastic cup into the trash thrown! Not really environmentally friendly! No cocktails in all inclusive.

  • Sport & Leisure
    4.0

    Many pools! You could (despite already early in the morning reserved beach chairs) still a free beach chair anywhere get. For editions one had to €1.50 pay. We were almost always at the beach. It is possible here 3 bays to choose from: a small bay, a slightly larger (star-beach) with disco music and foam party (from about 4:00 p. m.) here will be young people fully at their own expense and party without end! With us can also various pools as well as the star beach park also be used. Then there is the larger beach with the fine sand (on the right), the was was clean, especially the quality of the water was good! The beaches were totally overcrowded. If you came later, very bad here just the right spot to find. The kids disco and the animation in the hotel were pretty good. Very large praise! With so many nations activities on the legs! Great!

  • Hotel
    4.0

    The hotel is situated on a hill and together with the sister hotel royal already very large. It really is a small town with very many ' locals' for themselves. The hotel was clean, including the public toilets. Unfortunately some holiday makers too lazy, to own leftovers take away. Many russians, otherwise english, german, french and dutch and greek. Many families with children. Very mixed clientele. On the last day we could leave our baggage storage room. Which disturbed us, the room was not completed. Everyone could there purely and out and any bags.

  • Location
    4.0

    One clear - there are no 500 meters to the beach! Depending on where you the room had, were easily 1500 metres! To the beach you needed about 15 minutes! There are very many stairs to overcome and the beautiful garden, cross! And a very dangerous street with much traffic, be crossed! The direct beach location, it was wrong here. To the airport was not far. For excursions, shopping and transport links a very good location. Several times daily the bus drove in different directions (bus stop directly behind the hotel on the main street).

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Silke
Nice hotel, bad service
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
Very nice hotel, super unfriendly zickiges staff in the restaurant all but everything is too much. Tablecloths reverting seems impertinence etc... The hotel of dernlage was very nice, good varied food, the front desk at the empfangg extremely friendly, a very z'reizende and decent cleaning lady, so really almost oerfekt, if not the restaurant would be. Beach if you like, not to Chersonisos, beach is scarce and dirty read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Diana
Great, just perfect!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
The hotel is simply great! We were five of us in a family room (parents room separately) and i have to say, the size was sufficient. Condition the cleanliness of the room immaculate. wi-fi at the pools including, which however by overload sometimes broken. We had booked all inclusive and were more than happy with the cuisine, there is the breakfast, lunch and dinner just everything the heart could desire. Who is not satisfied over here, couldn't be helped. Everything was very tasty and there were also many local dishes (mousakka, tzalziki, squid on griesch. Art, delicious greek desserts.) ... Guest structure: many families with children, mainly belgian and dutch. read hotel review
  • Room
    6.0

    The bathroom and the rooms were a nice size. We had no sea view, but a view of the outdoor part of the area, the also there was very clean and well-kept. Balcony, tv, air conditioning available.

  • Gastronomy
    5.0

    As already described it concerns two zusammengelegte hotels and everything except the restaurants could themselves be used. The complex has 2 bars and 2 snack bars. Quality and quantity of the food was outstanding. Only criticism: the drinks were served in plastic cups. The during the day is so, i know of other all inclusive hotels in Spain not differently, but at night it should be possible the wine, Ouzo or the beer in a glass to get there. Wine in a plastic cup is not at all! Here you should maybe a system with pledge to consider, if you have a glass of evening returns get supplies otherwise the glass be paid. For the size of this hotel it is different not possible, otherwise would someone busy cleaning the glasses of hours pick up.

  • Service
    6.0

    The staff in all areas was very friendly. A lady at the reception spoke very good german and french. For everything else, you should some english. Our patio door didn't close properly, the problem was repaired immediately, super.

  • Sport & Leisure
    6.0

    The animation team is from jetair and you tried 4 sprachen cater (french, dutch, english, german), which with musicals, quality... Not always it is so simple. The complex has four large pool areas, just great. Everything was clean and neat. Even in the high season the fight for pool chairs in limits.

  • Hotel
    6.0

    The hotel is simply great! We were five of us in a family room (parents room separately) and i have to say, the size was sufficient. Condition the cleanliness of the room immaculate. wi-fi at the pools including, which however by overload sometimes broken. We had booked all inclusive and were more than happy with the cuisine, there is the breakfast, lunch and dinner just everything the heart could desire. Who is not satisfied over here, couldn't be helped. Everything was very tasty and there were also many local dishes (mousakka, tzalziki, squid on griesch. Art, delicious greek desserts...) Guest structure: many families with children, mainly belgian and dutch.

  • Location
    6.0

    The location is awesome. The hotel is a bit higher in the hillside and you have a very nice view of the ocean. The complex is huge, as you actually two hotels can use and the royal and the Imperial Belvedere. Actually, you can get the whole area was already a small town of call. To the beach it was only a few minutes' walk away, maybe 500 meters, down the hill. The climb was a bit unpleasant, but not a problem. The journey to the airport takes about 45 minutes The town center of cheronissos there is + - 1 kilometer, but actually starts the shopping directly after leaving the hotel. Cheronissos is actually a party place, but not so intrusive as on Majorca. A walk on the promenade is very nice and there are very beautiful restaurants with views of the sea, where you good food and drink. On the beach there was the Star Beach, where during the day foam party be held and where you can get all kinds of sporting activities to : Banana Boat, jet skiing, paragliding...

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Vanessa
Great holidays!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Relaxing holiday in a very large, but cozy hotel. Large, varied buffet with good food. Beach can be a little bit bigger. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Manuela
Well-kept facility with a great view-dress code-(
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel has a great location and is an very well maintained facilities. In this beautiful setting the rather than casually throw clothing of some of the guests for dinner. Flip flops, shorts and strandshirt not belong in a 4 star restaurant. Also not guests from the neighboring hotel 'royal'. Missing here at the entrance of the restaurant at the 'front desk'. If you go with the kids drives finds a fantastic separate children's area and the couples without children can be a little more quiet at the pool beside the blue bar. A very well-kept area and very friendly ... staff. And around beach (small bay with very nice aquapark) is just a short walk away. Worth mentioning is the animation team. Wonderful shows and always a friendly smile. The hotel offers generally much variety and was international (french, belgians, japanese, english and russian) aligned. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Andrea
Wonderful vacation in a great hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2013
The hotel is huge, as the royal and imperial Belvedere belong together and you hardly a separation can tell. The hotel is in very good condition. The rooms are big and we even had a large terrace. To cleanliness one cannot say anything negative, everything top. Wi-fi is at the bars free. The majority of the guests in this hotel english. Otherwise one sees german, french, dutch and russians, so everything mixed. All age groups were available. read hotel review
  • Room
    6.0

    The rooms were large enough and well appointed. If you use the air conditioning,, dnan you have this at the front desk say and then you can with a remote control in the room itself regulate. The rooms were always super clean!

  • Gastronomy
    5.0

    Here there was a small negative aspect to mention : the selection of dishes to the lunch and dinner could have been a little bigger, much was very similar. But was the quality of the dishes very good. Everything was fresh prepared. In the morning, there was even omelets, before the eyes of the guests prepared. The food was always directly refilled, if something was empty. The drinks there was nothing to complain about.

  • Service
    6.0

    There is nothing to complain about! The staff is always very friendly and hard-working totally. In this hotel is almost exclusively english spoken, at least with the entertainers and the bar staff. At the front desk sat always someone who spoke german. The rooms were cleaned daily and even the towels were changed daily.

  • Sport & Leisure
    6.0

    The animation is great! All entertainers were super nice and not too obtrusive. If you doesn't want to to take part in something, then it is okay and you will also left alone. You could always do something if one did not only the whole day on the couch to spend wanted. Evenings there was always a show, the is very recommendable. All pools were very clean and not too crowded, you could always get a beach chair. Editions cost per day 1,50 Euro, but i think it was ok.

  • Hotel
    6.0

    The hotel is huge, as the royal and imperial Belvedere belong together and you hardly a separation can tell. The hotel is in very good condition. The rooms are big and we even had a large terrace. To cleanliness one cannot say anything negative, everything top. Wi-fi is at the bars free. The majority of the guests in this hotel english. Otherwise one sees german, french, dutch and russians, so everything mixed. All age groups were available.

  • Location
    6.0

    From the airport you can travel approximately 60 minutes. The first shops are a few meters to reach. The first recommended club (New York) one runs, if one comfortably goes, on foot, 30 minutes. As clubs i can,New York' and the, el paradiso' highly recommend. But you can also good with a taxi, which are always directly in front of the hotel and costs 7 Euro. Directly opposite of the hotel there is a bus stop, from the you can get for 3 €per person after Heraklion drive.

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Doreen
7 days vacation without bartender loukas in the hotel ☹
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2013
Because we a room in the 90. area had was the atmosphere very quiet. Room size and bathroom was per person very adequate. Internet and wi-fi connection is available in the neighboring hotel at the pool bar and at the reception free of charge. For the imperial, the same applies. The all inclusive food varied and plentiful. Well seasoned with fresh zubereitendem food where one could watch them for example omelets Since no school holidays, are mostly only adults and infants locally. There were mostly russians, french, english and german. Really a very nice hotel. But since the älos bar ... not more through loukas open is this is not more in the hotel is. It is in the evening at the bars very has become quiet. Hardly people with the you maintain. With bartender loukas you sat never long alone and he brought all guests together. read hotel review
  • Room
    6.0

    Size of the room for 1 person very large. Facilities available with bed, closet, telephone, tv (4 german channels), mini bar was empty and a balcony with table and 2 chairs. Bathroom was clean and spacious

  • Gastronomy
    5.0

    Number of the restaurant are 2. the food is fresh and hot. Desserts are available. Cleanliness and hygiene top... Different courts of each country were represented. Greek evening is also offered for adults 18 and for children from 7 years for 9 Euro

  • Service
    6.0

    Friendliness of the staff without complaint and very friendly. German was perfect. Room cleaning efficient, speedy and fast especially clean. Dealing with complaints also great. A drawback was specified and immediately into the ways led.

  • Sport & Leisure
    5.0

    Recreational opportunities weren't used. The pool was very clean and the relevant sun loungers and umbrellas in top condition. Cushions are however liable for 1,50 Euro per day

  • Hotel
    5.0

    Because we a room in the 90. area had was the atmosphere very quiet. Room size and bathroom was per person very adequate. Internet and wi-fi connection is available in the neighboring hotel at the pool bar and at the reception free of charge. For the imperial, the same applies. The all inclusive food varied and plentiful. Well seasoned with fresh zubereitendem food where one could watch them for example omelets Since no school holidays, are mostly only adults and infants locally. There were mostly russians, french, english and german. Really a very nice hotel... But since the älos bar not more through loukas open is this is not more in the hotel is... It is in the evening at the bars very has become quiet. Hardly people with the you maintain. With bartender loukas you sat never long alone and he brought all guests together.

  • Location
    5.0

    To the nearest beautiful beach Malia there is by bus about 5 minutes. From the airport via bus maximum 60 minutes and maximally 5-10 minutes walk. Koutouloufari above the hotel, otherwise Chersonisos and Malia. Buses direction Heraklion every half hour. Price 3 Euro from the hotel to Heraklion to enstation per person

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Christian
Super holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2013
Very courteous and extremely friendly staff, from the cleaning staff on chauffeurs to the Pool bar staff. The bathroom was (at least for 4 people) a little tight, more than 2 people Coped with it is not. Food and restaurant were very good, only the salad buffet could have been a little more Variety. ☺ the complex itself was well maintained, the pools always clean and The playground equipment was well maintained. All in all a very nice vacation, large praise, gladly again! :-) read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Hdssiegen
Absolutely satisfied, will definitely go back there again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
Hotel lies on a hillside. Driveway a bit long and uphill. For the handicapped or not more so physically abled people quite strenuous. Competent, customer-oriented staff good german language skills, particularly at the front desk. Use of the facilities at the sister hotel 'royal'. Good, varied food, also local dishes. An acceptable sandy beach (for example with Malia) to reach you need a rental car. A shame: despite universe inclusive pay beach chair mattresses (1,50 Euro per day) and kostepflichtiger safety deposit box (2,50 Euro per day). All-inclusive until the last minute! Free room to freshen up in ... case of late check out (after the official check-out time 12:00 a. m.) with availability. Price-performance ratio for 470 Euro for 2 people, 1 week all-inclusive, completely okay. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andre
Good hotel, you can with restrictions recommend archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
We were in the off season as the last guest in the hotel, before it closes. Therefore hardly guests still there. Not 4-star standard was, that also evenings only the pool bar was open and thus all drinks in plastic cups was served. That was rather camping! Was not appropriate, that the beach chair mattresses by the pool for 1,50 Euro per day rented were. Under all inclusive I understand something else. Food was plentiful, varied and very good. Recommendation by myself for families: quad hire for one day! Have fun for very little money! And at the end ... the beach of Malia, shortly before the ruins, the offroadpiste unsafe! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Torsten
Very nice autumn holiday archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We stayed in the autumn to the off-season. In spite of the a few guests the service very good and left nothing have missed. It was all in sufficient quantity and at the buffet had no fighting live broadcast will be. Since not so much was going on, you could pools at any time a lying chairs available. An especially praise is the entertainment team, every night a good show to have ordered. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kirsten
Great vacation! 4 suns archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Very beautiful hotel. Some ways are a little far to walk. Stayed in the imperial Belvedere, had a new bath and the room was also sufficient. read hotel review
  • Room
    4.0

    For 3 adults persons a bit small. But very new!

  • Gastronomy
    5.0

    Very delicious food! Many ice and other. Varied food! Bars and restaurants sufficient, so that one never line up should!

  • Service
    5.0

    Food is very diverse, always somewhat there. For the food you had to not line up, since everything was very quickly abgeforderte was. Tables after use newly restocked, only sometimes you had to itself cutlery get. But was also no problem. Greek evening very recommendable!

  • Sport & Leisure
    6.0

    Animation team especially evenings with the entertainment program very nice. On the day very varied

  • Hotel
    5.0

    Very beautiful hotel. Some ways are a little far to walk. Stayed in the imperial Belvedere, had a new bath and the room was also sufficient.

  • Location
    4.0

    To the beach approximately 500 meters downhill or uphill is a bit cumbersome ( at 30 degrees).

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Eugenie
Perfect hotel for your family vacation! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The imperial Belvedere is a very animationsreiches hotel for your next family vacation. It is in the best beach location, the climate is pleasant 25-30 °. A disadvantage was, that the beach mostly overcrowded and for the loungers had to pay. The offered animation and care of children are varied and diverse. My daughter (11) would prefer moved over there \u263a. The culinary offer is also very good pronounced. I am for the food mostly very critical, but i was completely satisfied. There is really something for everyone. Restaurants, bars and shops are close at the hotel or can be ... quickly and easily reachable by bus. A highlight for everyone is the Star Beach waterpark, a few meters from the hotel away. Leisure activities is possible the water at the beach available. Also we were with the animation team of the hotel in a zoo nearby, the is however can only be recommended, if you have no fear of snakes has. In my opinion is this hotel really good for a beach vacation, whether alone or with family, the offer shall cover all needs \u263a. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Daniela
With German there is nothing archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
Not again, were glad when the time was over. You have to speak English, otherwise goes nothing at all there. Many British people and Russians make vacation, German you can hear rarely. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Britta
In spite of everything relaxing vacation archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
In the first room we had a small row, but after our demand on the next day a new room get. Unfortunately was there something techn. Broken, which the next day was repaired and therefore the vacation unable to start. Hotel has beautiful panoramic views over the city and to the sea. The food was really tasty, freshly prepared and sufficient. The staff always friendly and helpful. Unfortunately it was on the shallow pool always quickly dirty, because the tourist! Their cups, napkins and food leftovers just and leaving it. In spite of that we had a great vacation there. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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