Sofitel Palais Jamai(5 stars)

Bab Guissa, 30000 Fes View on map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    4.9
  • Location
    4.9
  • Food and Drinks
    4.7
  • Sport & entertain
    5.0
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2 hotel reviews for undefinedsorted by travel date
Antonio
Neglected classic
  • Hotel not recommended
  • Families
  • Other stay
  • August 2013
Air conditioning working badly. Some restaurant closed. Services conditioned for Ramadan. Swimming pool restricted schedule. Expensive restaurant for quality offered. Don't take the suggested guide offered by the hotel! read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Heinz
Lovely hotel with best connections to the historic part
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
Lovely hotel with the immediate access to the historic part of fes. The rooms with a view of the town are very nice. The spa but a bit dark. The staff in the prescription ion range except friendly. For breakfast and in the spa but unmotivated, partly unfriendly staff, which with this category of hotel not happen. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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