Hotel New York Marriott Downtown(4 stars)

85 West Street at Albany Street View on map

Average rating

50 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.2
  • Location
    5.3
  • Food and Drinks
    5.0
  • Sport & entertain
    4.0
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17 reviews for this hotel sorted by travel date
Mohammad
A Class Apart
  • Recommended hotel
  • Friends
  • Other stay
  • April 2015
I was on the 19 floor and the view was just awesome. I could see the skyline from there. The bed was soft yet firm. This best thing was the spacious bathroom. Also a complementary regular wifi access was given with the room but I'd recommend one to upgrade to premium since the internet speed wasn't that great. The lifts were super quick in transporting the people up and down the hotel. Another good thing was the availability of multiple sockets and USB ports for charging, with different voltage outputs for tablets and smart phones. A 35inch(30-40inch) TV is standard ... with all rooms which has a standard cable access providing most of the important worldwide channels. The dining services are good. The food presentation and the taste is good. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Franklin
The best place to stay when visiting Ground Zero
  • Recommended hotel
  • Families
  • Other stay
  • December 2014
This is our second stay at the Marriott Downtown at Ground Zero and The 911 Memorial. It continues to live up to the Marriott Standard of cleanliness and great service. If you want to get out of the hotel for breakfast, lunch or dinner, there are wonderful dining spots in walking distance. We had a wonderful view of Freedom Tower from our hotel window. read hotel review
  • Room
    6.0

    Nice room with a great view of Freedom Tower at Ground Zero.

  • Gastronomy
    0
  • Service
    6.0

    The Front Desk and Bellman Staff were top shelf!!

  • Sport & Leisure
    0
  • Hotel
    6.0

    This is our second stay at the Marriott Downtown at Ground Zero and The 911 Memorial. It continues to live up to the Marriott Standard of cleanliness and great service. If you want to get out of the hotel for breakfast, lunch or dinner, there are wonderful dining spots in walking distance. We had a wonderful view of Freedom Tower from our hotel window.

  • Location
    6.0

    We were less than a block away from Ground Zero, The 911 Memorial and Freedom Tower.

Close
Stephen
A great base for exploring NYC
  • Recommended hotel
  • Couples
  • Other stay
  • December 2014
This was a great find. We normally stay in midtown but this was just as convenient. read hotel review
  • Room
    6.0

    We had a fabulous room. My elite status scored us an upgrade to a corner suite with views of the Freedom Tower, the Hudson River, and Ellis Island. I wish we could have stayed longer just to enjoy the view.

  • Gastronomy
    4.0

    The restaurant was good. The servers were generally friendly and the food was good.

  • Service
    4.0

    The staff was generally friendly. We had a bit of a wait to check in; a couple of large parties were ahead of us.

  • Sport & Leisure
    0
  • Hotel
    6.0

    This was a great find. We normally stay in midtown but this was just as convenient.

  • Location
    6.0

    The hotel is just a couple of blocks from the new Freedom Tower! You can easily walk to Wall Street and the financial district or to City Hall, and the subway also is close by.

Close
Ricardo
Just behind ground zero
  • Recommended hotel
  • Couples
  • City break
  • May 2014
Marriott Hotels are also known for their quality and this was not an exception. Great rooms, atmosphere and friendly staff. The hotel it's located just behind grond zero so it's a great location for visiting also Liberty island and other NY attractions. There is insde the hotel a great Pub where the Burgers are really good. read hotel review
  • Room
    5.7
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
Close
Karl
We had a wonderful sleep after the exciting New York tours.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2013
We chose the Marriott Downtown Manhattan because we were already familiar with the overall good quality of Marriott and we wanted to sleep well and have easy access to the subway. We had a room with a view of the Hudson, there was very little noise from the street (well insulated) - the beds were awesome - everything worked (air conditioning, bathroom, etc.) - always helpful staff- Only the restaurant should be avoided - no competent staff - quite expensive breakfast - rather walk a few blocks and go to a diner - especially recommended is Georg's 11 Rector ... Street, New York read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ellen
Good starting point for sightseeing.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • August 2013
The hotel is located in top Downtown, a few steps away from the ground zero and Staten Island ferry; U-bahn in the immediate vicinity. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Ralf
As far as actually okay
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • July 2013
Overall, the hotel is really recommendable. The only thing which really a bit amazed is, that no free wireless are available has. Instead it costs 1 7 $for 24 hours and the is in my opinion not anymore. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Chiara
Central position archived
  • Recommended hotel
  • Singles
  • Business trip
  • March 2013
The hotel is in a really good position, close to bus and metro services to attractions all over the city the room are clean. rooms are spacious The services are essencial and the personnel is polite The breakfast is of a good quality I would suggest it expecially for the position read hotel review
  • Room
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
Close
Rüdiger
Beautiful hotel in a central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
A lovely hotel for city breaks. The staff at the check in ( perhaps an isolated case) was somewhat mürrisch. Very recommendable, read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Iris
Nice stopover archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2012
Good hotel where a stopover of short stay in NYC. Free late check out at 1:00 P. M. meters and long after check-out we could the showers of the fitness centers to us for the return flight cleaned up. Right on the 'ground zero'. Coffee in the house, well air-conditioned, nice check in and check out, very accommodating. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Patrick
Good hotel in great location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The hotel is clean and decorated in a friendly style. The rooms are for Manhattan relatively large. On the side of the building to the ground zero is the noise nuisance however currently not be denied. But in New York it is almost nowhere really quiet. The public Verkehrtsmittel are more than reachable on foot and the southern point of Manhattan just a couple of minutes hike away. The air conditioning is really loud and ensures that a constant draught. With us furthermore manipulated by the door column on the floor in the rooms. Only on the gap located towel ... was the room then quiet. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Thomas
Good city hotel off the beaten path archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2011
Were Christmas shopping in new York city. Got through priceline the hotel at a very good rate, which at this time of year is a rare thing. The original rate for the room was $750 per night. Check in and check out are a bit inconvenient to the location of the hotel. First night in a room next to the ice machine in the hallway spent. 24 hour hour is also the construction on ground zero not silent. Move the next morning in a quieter room was despite full capacity not an issue. Unfortunately, we did a quick room change ... and a toothbrush our electricity adapter. These two lost and found are available on request and control of the room not seen the light of day again. Hotel provided a free adapters in the Concierge service we were a bit surprised, that a shuttle from Newark airport to the challenge. Two women had radically different opinions, but a taxi with a $65-hundred the worst. Shuttle buses were not recommended. The easiest path is a path train to Newark train station and take the airport bus directly to the airport terminals. Cost $3.50 per person in the on-line check-in they tried to help us, then unfortunately didn't work because of the Transatlantikfluges. The business center on the first floor was not open. Restorations in the hotel was always attracting a lot of visitors and Starbucks in the hotel brings many benefits. The decoration spirits in the hotel and in the outdoor area was very appealing and beautiful to look at. In terms of location would recommend this hotel, if you want to avoid the hustle. With the line 1 in 15 minutes you are at the central park. All around a great hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
Close
Heike
Great location around the southern point to explore Manhatta archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2011
The hotel is right next to ground zero. Even if there is built, there was no noise at all. The room was large enough for four people. We had a view to the Houdson, unfortunately, a building covered the Statue of Liberty. The bathroom was okay, only the air conditioning has powerful wind. Starbucks and a sports bar are in the house. The taxi costs $50 from JFK and took about an hour. U-train stations nearby. We explored the area with bicycles. Rental in the Battery park. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Kai
Good hotel by Marriott at Ground Zero archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2011
Also for "normal" getaway. Depending on the booked category there including breakfast on a separate floor. Starbucks and a restaurant are but at the hotel. Rooms are large and clean and with basics including free of charge safe. WIFI is only in the lobby free and only with low bandwidth available. Bathroom was large enough and is American standard. Windows don't open, so the air conditioner. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alexander
New York fantastic experience archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
The trip was an absolute hammer. The hotel was completely updated and the location is ideal for a city break. Several underground stations are in the immediate vicinity at any point new York's easy and fast to reach. All in all, definitely recommend this hotel to others. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Daniel
Great place for a relaxing New York City-stay archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2009
The Marriott Financial Center - now rebranded in New York Marriott Downtown - is a large, very clean and absolutely comfortable property with own-house Starbucks, a restaurant, a conference room, a pleasant lobby and a variety of black-and-New York-taking pictures in entire hotel. both the general hotel area as well as the room made a very clean impression. The hotel does not have its own car park in front of the door, which was not so easy for the space LIMITATION in Manhattan, if you wanted, you could be for about $50 car but the valet parking desk when you ... leave and the nearby multi-storey car park. read hotel review
  • Room
    6.0

    Our room was on the 14th floor 2 queen beds and was therefore very spacious. The equipment was modern, bright and furnished to a high standard, there was a mini bar, a fridge, safe, telephone, a high-tech Wi-Fi area, atmosphere, a modern and huge flat screen TV, iron, hair dryer and coffee maker. At night was the room by a thick curtain almost completely darkening shades. Although the streets in front of the hotel very busy, we have stayed at the room as good as no any road noise. The beds were extremely comfortable, soft, with thick blankets and multiple pillows. So the area is perfect for relaxing after a busy day in New York City!!! The bathroom was as well as the rooms are bright, clean and well maintained. The water in the shower and the sink was right hot and there was in the bathroom towels several high-bath products, and very comfortable. The only shortcoming in the room was the air conditioning and heating, their service I also not realized after repeatedly ask ...

  • Gastronomy
    5.0

    Adjacent to the lobby has a rather large and inviting style restaurant, but we will have not tried. On the first floor there is also a bar on the ground floor at the rear exit and its own Starbucks store as well as the other areas was very clean.

  • Service
    5.0

    All staff we encountered were very friendly and attentive. The room was cleaned thoroughly every day, every morning coffee and a newspaper in front of the door.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The Marriott Financial Center - now rebranded in New York Marriott Downtown - is a large, very clean and absolutely comfortable property with own-house Starbucks, a restaurant, a conference room, a pleasant lobby and a variety of black-and-New York-taking pictures in entire hotel. both the general hotel area as well as the room made a very clean impression. The hotel does not have its own car park in front of the door, which was not so easy for the space LIMITATION in Manhattan, if you wanted, you could be for about $50 car but the valet parking desk when you leave and the nearby multi-storey car park.

  • Location
    5.0

    The hotel is located in the Financial District in downtown Manhattan just south of the WTC site adjacent. For all of your activities in the south Manhattan such as Wall Street, Battery Park, Liberty Island Ferry, south Street Seaport, Brooklyn Bridge, Chinatown or SoHo is the location of the hotel is superb suitable, within 5 minutes is also the Megakaufparadies Century 21 to reach, and right around the corner from several main subway lines. However if you do want to stay more in Midtown or uptown drive is a time 30 min with the subway. The airport JFK is with the subway about 1.5 hours away.

Close
Anette
Quiet and still in the midst of archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
The hotel is located next to the World Trade Center. The traffic connections by bus and train is good. The hotel is used mostly by business travellers during the week at the weekend there for a cheap price good deals for tourists. Our room was huge and very clean. The bed was to die for ☺ The lobby staff very polite and helpful. Although we had much too early in the hotel were, we were able to check-in immediately. It all went very quickly! It is only a few minutes walk from the ferries to the Statue of Liberty. The ... 'downtown' area can easily be explored on foot. Breakfast is served either in the restaurant or at Starbucks (in the house). I have stayed several times in Manhattan and I am of the opinion, that this was the best hotel where I stayed. read hotel review
  • Room
    5.7
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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