Primoretz Grand Hotel & Spa(5 stars)

2 Al. Batenberg View on map

Average rating

83 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.8
  • Service
    5.2
  • Location
    5.3
  • Food and Drinks
    5.2
  • Sport & entertain
    5.2
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53 hotel reviews in Englishsorted by travel date
Kiril
Perfect located, staff friendly, real 5 star
  • Weiterempfohlen
  • Paare
  • Wander- und Wellnessurlaub
  • November 2013
I stayed in room 416 for a spa weekend with my girlfriend. In Bulgaria is hard to find staff like this - good trained and friendly. The spa service was unique experience - big swimming pool with a big fittness center separate and sauna park with aroma sauna and salt lake. The other guest in the hotel at that time camed from Russian, Bulgaria and Italy with an average year range of 40. DISADVANTAGE: Only one lift to the SPA & Wellness Area. I will book the hotel again. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.5
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Franz
Beach location - huge breakfast
  • Weiterempfohlen
  • Paare
  • Nachweis erbracht
  • Geschäftsreisen
  • October 2013
We asked for sea view, which was great, but had to pay extra. Breakfast consisted of many many items. I am sure the pool is nice in summer. Beach is nice for a walk, but next to the industrial port. Best hotel in all Burgas! Rooms are huge and modern! Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.7
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    6.0
  • Service
    4.7
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.5
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    5.0
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Marco
An oasis of peace and tranquility!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2013
Holiday in Grand Hotel Primoretz is recapitulated a winner! The owners have here a sanctuary for mostly relaxing german vacationers which hardly left nothing to be desired - very recommendable oasis of peace and happiness in the (you can at every corner feel). Free wi-fi in the lobby, dvd books and books to be borrowed in the apartments, a very beautiful jogging circuit and great advice about the surrounding gastronomy are some of the leading characteristics of the hotel. Bewertung lesen
  • Zimmer
    6.0

    We had a 4 - köpfige family junior suite in the main building with 2 separate rooms and unfortunately no separate bathrooms. There is a safe but unfortunately no large fridge. A beautiful, view-protected terrace with a small table and 2 chairs completed the whole.

  • Gastronomie
    6.0

    Breakfast buffet one can in the category holiday hotel not better make. My personal favorite was the various salads. The bulgarian evening in the salini was also great - both which the selection & quality of the food in connection with the reasonable price - as also the idea with the long table for all guests, so that one casual with other tourists into the conversation. Otherwise the prices were for the rest of the drinks in my opinion around 15-20% too high and our inhouse consumption a bit retarded.

  • Service
    6.0

    Cleanliness and reliability in the room cleaning was top, it can happen, that the ladies at returning from breakfast still not ready. Extremely friendly and not intrusive staff at the breakfast buffet, the rest of the staff (gardener/caretaker...)

  • Sport und Unterhaltung
    6.0

    The hotel has a fantastically beautiful pool nestled in a well-tended garden area of the highest quality. For langstreckenschwimmer is the partially. Slight water depth and possibly a little bit disturbing.

  • Hotel
    6.0

    Holiday in Grand Hotel Primoretz is recapitulated a winner! The owners have here a sanctuary for mostly relaxing german vacationers which hardly left nothing to be desired - very recommendable oasis of peace and happiness in the (you can at every corner feel). Free wi-fi in the lobby, dvd books and books to be borrowed in the apartments, a very beautiful jogging circuit and great advice about the surrounding gastronomy are some of the leading characteristics of the hotel.

  • Lage und Umgebung
    6.0

    Quiet, central and still in the shade of the meeresgarten placed. 15 minutes from the airport. Beach is in front of the hotel.

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Stefan
From 5 stars far away!
  • Nicht empfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • June 2013
Hotel area: The building is very spacious and offers a conference and a spa (not used) the style-wise the hotel as 'gediegen' designate. The constructional plants were maintained and very good in shot. Guest structure: Perhaps half (older) german package tourists and the other half younger or middle age wealthy bulgarians or russians. The latter but all (differently than in other reviews described) 'decent' behaved. I have only once a russian with a little uncertain course seen. A few guests were apparently on business. Children i have only a few. Inclusive services: Depending on the tour operator only breakfast or ... half board. I recommend, to book only breakfast, because there are in the area many restaurants. A free wi-fi are unfortunately only in the lobby. On floors, that means in the rooms is that the internet access fee (20 leva for 24 hours:!) In a adjoining to the lobby is a cash-point dispenser. Bewertung lesen
  • Zimmer
    4.0

    I had a spacious and to the hard mattress well-equipped and very clean room. The bathroom was huge and had a shower and bathtub, and bathroom. Positive emphasis are the quiet and effective air conditioning and the large flat screen tv. Unfortunately, there was in the german-speaking channels except ZDF otherwise only private sector. The sheep on the hard mattress was at the beginning for me as a torture. We have home good foam mattresses (tempur). My room was designated non-smoking. On the balcony but an ashtray set up. So smokers still their opportunity, their nikotinspiegel to keep up. As i as a non smoker such a candidate in the room under live, had bad luck. The smoke is top on the balcony and with the balcony door open also in the room. Despite all, you could do apart from the mattress the rooms an above all the bathroom was absolutely 5 star quality grant. Noise level: My room was-in accordance with itinerary-on the street side. With open balcony door one heard everything in such a way, what is going on: loud passers-by, traffic, barking. This noise source, so you can only put, if you with the window closed sleep. Although i not am used to, it was at the hotel no problem, because the air conditioning is quiet (!) And effectively, so that you at night on smaller stage let can. Disturbing were sometimes the noisy neighbors. The hotel is perfect for this of course not responsible, but for the construction. The rooms are anyhow so badly soundproofed, so that one conversations and the tv sound from next room easily by penetrates. The hum of the fridge ('mini bar') has me so nervous, that i just on the first evening unplugging it have. Thus was at least the noise source removed. In the week, i the hotel was gave it to nearly each evening/night a special event or celebration. The partial very loud music, especially the bass came up to my room.

  • Gastronomie
    2.0

    Cleanliness and hygiene: If you have some stains on the tablecloth fact, with the wash not gone out are, there was about the cleaning nothing to complain about. The ladies, the for the buffet refill, wore all gloves. Except for bread and rolls are the breakfast as the dinner the cold food does not cover or under seal, flies therefore have free access. The cooling of the butter adopted over the course of time. So if you were late for breakfast, only not chilled and therefore very soft butter before. Quality of the dishes: Breakfast and for half board guests, the dinner only offered as buffet. The quality is acceptable, but no more. The food is by keeping very (the meat or the fish was dry). Beer to the meal comes from the barrel, tasted good and is very cheap: 0.33 liter = 2.50 lewa, 0.5 liter = 3.50 leva. The cold dishes are only a few signs, so that one with the jam, for example, rates must be, what sort of it is. Annoyed me was the constant music sprinkling. The music for the breakfast i knew because of the repetition on the 3. day almost by heart. Not enough, if you have dinner on the terrace occupieth, you right from two sides played. Unfortunately the musikprogramme from pool and restaurant vary. The brain will demand a lot, for the music to stop. To positively note it is only the desserts, especially the nougat is a poem. Overall there were as described some hearty flaws, so that one with food and service far from the 5 stars is.

  • Service
    3.0

    The service is the only operating (un) friendliness the food to complain about. It is just important, if you just returned on duty and to whom you just device. The breakfast i had on the first day 10 minutes for my coffee wait. On the following days i knew then, where the cups and pitchers is possible and easy self service. For dinner i had the 2. evening lucky and was well served. A relatively high tips gave me the good service for the rest of the week secured.

  • Sport und Unterhaltung
    5.0

    I have only the pool and the beach. The pool area is really great, the water was clean. At the pool free of charge towels given out. There was also enough beach chairs, could not also here the bad habbit taken place, that the guests the beach chairs with their towels or block.

  • Hotel
    4.0

    Hotel area: The building is very spacious and offers a conference and a spa (not used) the style-wise the hotel as 'gediegen' designate. The constructional plants were maintained and very good in shot. Guest structure: Perhaps half (older) german package tourists and the other half younger or middle age wealthy bulgarians or russians. The latter but all (differently than in other reviews described) 'decent' behaved. I have only once a russian with a little uncertain course seen. A few guests were apparently on business. Children i have only a few. Inclusive services: Depending on the tour operator only breakfast or half board. I recommend, to book only breakfast, because there are in the area many restaurants. A free wi-fi are unfortunately only in the lobby. On floors, that means in the rooms is that the internet access fee (20 leva for 24 hours:!) In a adjoining to the lobby is a cash-point dispenser.

  • Lage und Umgebung
    5.0

    The hotel is located close to the centre; pedestrian zone and the main railway station/bus station is in about 10 minutes walking distance distance, the hotel directly adjoined to the 'sea garden' (park) but also to the hafenzone. The beach is with a short walk to reach.

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Frank
A really stylish and relaxing holiday
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • May 2013
In the hotel you always in the spacious, chic lobby by friendly staff. Both children, as well as older people were cordially welcome. Bewertung lesen
  • Zimmer
    6.0

    The stylish apartment had in the bedroom as well as in the living area with flat screen tv's with international channels, air conditioning was good in the living and sleeping area gate. There was a mini bar, as well as a possibility tea and coffee to cook. The bathroom was very generous with bath and shower. The cleaning of the rooms was very thorough.

  • Gastronomie
    6.0

    Breakfast and dinner were rich and of a very high quality, the service was considerate, helpful and efficient. Also is very recommendable the coffee in the lobby. It was freshly baked cakes.

  • Service
    6.0

    We have a very friendly staff met, which constantly was easily accessible. The staff at the reception tried to fulfill every wish. They spoke german and english Also a room service was offered, which we of course used.

  • Sport und Unterhaltung
    6.0

    Especially recommendable is the large spa and spa area with various saunas, relaxation zones, a nice indoor pool, saline bath, massage area and fitness center. The pool area is very well maintained, the water is clear and clean. All day from 8:00 to 20:00 hand towels were distributed, chairs and sunscreens were plentiful.

  • Hotel
    6.0

    In the hotel you always in the spacious, chic lobby by friendly staff. Both children, as well as older people were cordially welcome.

  • Lage und Umgebung
    6.0

    The hotel is directly at the beach on a very large park, ideal for long walks by the sea or for those who like joggers very suitable. The center with many shops and restaurants you could reach on foot about minutes The shuttle from the airport to the hotel took only about 20:00 minutes

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Mustafa
Staff 6 star, hotel 5 star, food 5 star! Thanks!
  • Weiterempfohlen
  • Familien
  • Wander- und Wellnessurlaub
  • December 2012
I visited the hotel in December 2012 between Christmas and New Year ! Me and my family do not celebrate those holidays but stayed in this hotel for a holiday. We had room on the second floor with garden / sea view. The hotel is great ! Interior and Exterior are unique ! Staff is friendly and very polite ! Thanks to,Kosta, the F&B Manager ! The kitchen is very good as well ! They have seafood and italian courses ! SPA & Wellness is very big, offering many choice for every body - including balneo part ! The ... only disadvantage was that there was no elevator next to our room which can bring you to the SPA, so we had to use the one which was couple of meters from the room. Will come again in the summer ! Thank you Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Wolf
Excellent hotel
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Wander- und Wellnessurlaub
  • October 2012
The Grand Hotel Primoretz is a real first-class hotel, which deserved its stars. Here is really everything very good. The staff are highly motivated, very friendly and helpful. The kitchen leaves nothing to the imagination and understands it, the palate of the guests to spoil. The garden and the swimming pool are very well maintained and very harmonious designed. The large spa center was very spacious and modernly furnished. It is a hotel to be comfortable, with flair and charm. Also the environment of the hotel, the directly at the beach is located, is very recommendable. At the hotel closes ... a seven kilometers long park, right next to the sea convenient, at. Long walks on the beach are on the beach promenade and right at the waterfront not a problem. The pedestrian precinct from Burgas with many shops, cafes and good restaurants is within 10 minutes reachable. I can Grand Hotel Primoretz and the city Burgas highly recommend. Hotel, sea and city especially also for seniors outside the peak season a good recommendation. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Annika
Top class in this category
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • September 2012
The hotel is beautifully designed, very well-kept and is located directly by the sea. The guests are mostly over 50-60-years-old. Since we a relaxed calm vacation to spend wanted, it was rather conducive. Bewertung lesen
  • Zimmer
    5.0

    We had a room with a balcony with garden view. It was beautifully decorated and in very good condition, by the size completely sufficient and had air conditioning, tv, hair dryer, telephone, safe (free) and a mini bar. The hotel has in addition free wi-fi offered.

  • Gastronomie
    6.0

    The breakfast buffet offered all you could ask for. Evenings there was a menu, that there is something for everybody had. Here and there there were small weaknesses, but alltogether it was really very good.

  • Service
    6.0

    The staff was always very friendly and accommodating and spoke very good german. The cleaning of the rooms was at all nothing to complain.

  • Sport und Unterhaltung
    5.0

    The swimming pool was always taddellos cleaned and it were enough chairs and umbrellas available. No matter what time you to the pool came, there were always various beach chairs to the selection available. Although always a few guests there, despite the corresponding please of the hotel, already early in the morning reserve chairs.

  • Hotel
    6.0

    The hotel is beautifully designed, very well-kept and is located directly by the sea. The guests are mostly over 50-60-years-old. Since we a relaxed calm vacation to spend wanted, it was rather conducive.

  • Lage und Umgebung
    5.0

    The hotel is situated right at the sea. The beach and shops are in a few minutes comfortably within walking distance.

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Maria
Good decision
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • September 2012
Here you can in 2 restaurants at very good buffet or menu strengths and after a long hikes comfortable in the 2 pool areas( inside and out ) relaxation. The Abentlichen Wednesday Conversations ( Bulgarischesfolklor and/or dance night) are partly very good and the cocktails anyway. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.7
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Gert
Great, great, exclusive!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
A top hotel, the Seine five stars justifies. Equipment exclusively! The staff are friendly and bhilfsbereit in all of our questions. First class service. We want to go there again. Merely the staff in the spa area is different. Some of the therapists are great, other little experience. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Sandy
Bulgaria star hotel 5 stars
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
The hotel represents Bulgaria dar. Green/beaches/sun /warm food. Every day room service. Bewertung lesen
  • Zimmer
    6.0

    Sea view, very clean and large, tv only few programs (1 times german WDR?!) But who wants it on vacation,

  • Gastronomie
    6.0

    Very diverse and wide choice, always fresh fish.

  • Service
    6.0

    Helpful and komponent, english can nearly everyone.

  • Sport und Unterhaltung
    0
  • Hotel
    6.0

    The hotel represents Bulgaria dar. Green/beaches/sun /warm food. Every day room service.

  • Lage und Umgebung
    6.0

    Beach in front of the hotel. Small street leads to the city centre, 2 gehwegminuten. Old town Burgas with beautiful houses in front of the hotel. Very long and broad park in front of the hotel. Private garden very nice.

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Anke
Great holiday
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
Great beach vacation, gladly again. Nice, friendly staff. Excellent and varied breakfast on beautiful sun terrace. Free towels for the beach. All inclusive not necessary, since lots of restaurants in the lively city center in 10 minutes on foot reachable. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
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Maria
Simply great 5 star hotel with small disadvantages
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • September 2012
Very nice hotel, absolutely well maintained. Staff are always friendly and helpful. Spa & spa 100% recommendable. Rooms are well equipped. Nice terrace. All in all, grand, standard. Criticism: no 3. bathrobe for the child. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Ingrid
For Bulgaria great hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • September 2012
For adults very good hotel with large spa area. The staff the spa is for the most part. Still inexperienced. The hotel is, for children, less suitable, since for example no playground is available and no care offered. The outdoor swimming pool is only for swimmer or very large people. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Polina
Really recommendable!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
Really recommendable hotel! From our room was the sea to see. Sitting view on a small wall with no glass. The rooms itself was clean, tidy and not run-down! The food was versatile. Meat and fish was in the restaurant fried. Criticism: the coffee was not good, and that there is no fresh ( oranges-) juice in the morning gave, but mixed juice. Hotel lies directly at the beach and has high service Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Waltraud
Vacation with satisfied sixteen
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
We really liked the hotel. We had a great large room( really as described) beautiful bathroom and a big balcony. Our maid was very thorough and there was no reason for complaints. We had only breakfast, because the typical kitchen wanted to learn. The audience was mixed, English, austrian, swiss, German and of course bulgarians. Also russians were present! There were mixed grades, but also young couple with very small children there. ( beautiful pool for children) nevertheless there was the parents their kids with buoyancy aids in the large pool left. The pool was well-kept and end of August ... there were loungers for all. Unfortunately there was at the end of our stay the obligatory occupied by particularly beautiful places by the pool. Bewertung lesen
  • Zimmer
    6.0

    Beautiful large room with good furniture, there are telephone, safe, big balcony and a working air conditioning.

  • Gastronomie
    5.0

    Food on the menu was good, but nothing special versatile. Price for our standards Great! There was a small bar in the lounge the used by us. There was only an open restaurant. Like we the proposed tip of 10% given.

  • Service
    5.0

    The service in the restaurant could be better. For breakfast you have to often on its coffee wait. The buffet was good. Almost all waiters were friendly. The communication is English, but not all waiter dominate it. I had problems with suddenly athemnot, one stood me immediately to the side. We enjoyed not, that at the table smoked was without limits and it male guests the mit chested (but with kuhkette ) at the table appeared.

  • Sport und Unterhaltung
    4.0

    Pool was good and there is also a beautiful fitness center, as well as a great spa, There was chairs and sunscreens but only for the pool. Toilets and shower for the pool area available Entertainment there was no! Internet was in the hall is free. But there is also a buisnessraum with fax and computers. ,

  • Hotel
    6.0

    We really liked the hotel. We had a great large room( really as described) beautiful bathroom and a big balcony. Our maid was very thorough and there was no reason for complaints. We had only breakfast, because the typical kitchen wanted to learn. The audience was mixed, English, austrian, swiss, German and of course bulgarians. Also russians were present! There were mixed grades, but also young couple with very small children there. ( beautiful pool for children) nevertheless there was the parents their kids with buoyancy aids in the large pool left. The pool was well-kept and end of August there were loungers for all. Unfortunately there was at the end of our stay the obligatory occupied by particularly beautiful places by the pool.

  • Lage und Umgebung
    4.0

    The hotel itself has a nice hotel: to the beach the public is, one goes through a small gate approximately 150 meters to the beach. At our section there was no chairs and umbrellas. The port from Burgas is in the immediate proximity and truly no feast for the eyes. But in the other direction there is beautiful installations and gastronie. The city is Stretched, but from the hotel one reaches in. About 10 minutes from the promenade with shops, numerous restaurants and bars. It is life in the town in the evening! There is the other end of the city a big shopping center, almost like at home. With the taxi for small money easy to reach. The airport is 20 minutes away. There are plenty of excursions to go on, you have to the offers of the tour operator use or rent a car. We for example are equipped with a catamaran on the way, past the massive hotels on the coast

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Bernhard
Service desert...
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2012
Nice hotel. Corresponds to 5 stars. Bewertung lesen
  • Zimmer
    6.0

    Rooms were very big and nice. Bathroom with a shower and a tub. Flat screen tv mile German programs. Unfortunately was not cleaned. Crumbs from the first day on the final day still there. But we had no desire to complain about. ( stress)

  • Gastronomie
    3.0

    Food was enjoyable. But from a five star hotel I expect much more. I would advise anyone house with fewer stars wrong do it comparable. The breakfast was poor. Hard rolls, 2 kinds of bread, sausage we could not food. Scrambled egg we shivered. Much too watery. No fried eggs with or without bacon and so on

  • Service
    1.0

    Service in the dining room directly nothing. Lackluster waiter the unprofisionell work, and the only if you are in any way let me know. Dinner on third day as a buffet. So was the service on all levels from the point of view of the hotel solved. During the breakfast buffet already developed were still the rooms cleaned and swept! Once in the evening we had red wine ordered. Was warm the pool. On our complaint they offered us ice cube at!

  • Sport und Unterhaltung
    4.0

    Too few loungers. Staff not really helpful. Shrug, no chairs. Recommendation to the beach to go. Often there was anger under the guests. Positive, no music or animation.

  • Hotel
    6.0

    Nice hotel. Corresponds to 5 stars.

  • Lage und Umgebung
    5.0

    Hotel lies ideally located between town center and beach. At the beach no chairs, no activities. A small bar. Apart from that untidy environment. Beach not cleaned. Hundreds of cigarette butts. Water very clear.

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Linde
Great weekend stay!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2012
Here the lot from me. I was the 09,08.-13.08. 2012 in this hotel. Because of the short stay I can environment not much to write. We stayed with my friend in a Mediterranean restaurant - 'Salini' in the hotel ( on the first floor ) evenings good food. The Citywalks -street was only 2 minutes ( on foot) away, but it still made the impression, that you might have a little further to walk, for greater shops and so on to reach. The entsprechendenden catalogs give it more exposure. Also to the prices for food/ drinks in ... the hotel I can't to worry about writing, since everything was very cheap. The hotel itself is very new and extremely luxury decorated. The whole hotel has inside and outside rich lighting, what a good atmosphere makes. The hotel normally saw already great from. I have to recognize. The rooms are super large: massive bathroom with a bath tub. Big shower room. Flatscreen tv ( in my room from LG) in the wall opposite of the bed recessed. Everything was lightning clean-applause for the cleaning lady! As the whole hotel area in perfect and clean state was. One evening I in the wellness area spend. This is completely top, however the sauna was with about 70 degrees way too weak set, but after my request was on 120 degrees in 5 minutes. The fitness room is big and good/varied decorated. Jacuzzi and swimming pool are very well maintained and also really clean. The staff has at the time while I and other the area for several times wiped/cleaned up, about ways to keep dry and the danger of slipping to minimize. The beach is in front of the hotel reachable, you must only few meters walk, this broad, fine sandy beach to reach, which offers many mussels for ambitious collector can offer. The breakfast buffet left nothing to the imagination and was really überwältigens, not only in the quantity, but above all also which the quality subject (various juices/ Yogurts, hot/ cold milk, cereals, plentiful selection of bread and several warm and sweet dishes). I recommend the hotel further! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Gerhard
Individual and silent
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
Great complex, can only be recommended. If us again Bulgaria then only this hotel. Always friendly reception staff, in the service, with the cleaning staff. Super maintained outdoor areas. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Johann
Good address to be comfortable
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
Hotel was clean, staff are very friendly, the food, half board, ausge-draws. Bewertung lesen
  • Zimmer
    6.0

    No hangers included The rooms with a balcony were large and clean, also comfortably furnished. We probably on the 5th floor with lateral view of the sea and peaceful location good luck.

  • Gastronomie
    6.0

    A-la-carte restaurant is great! Who finds there nothing, it is your own fault

  • Service
    6.0

    Very helpful and friendly. It was jader desire was read off, also in German.

  • Sport und Unterhaltung
    5.0

    No animation however entertainment program for each week different. Sports and pool - everything was clean, have used this less, spent a lot of time touring.

  • Hotel
    6.0

    Hotel was clean, staff are very friendly, the food, half board, ausge-draws.

  • Lage und Umgebung
    5.0

    Direct beach area-directly next to the sea, what else could you want. Very relaxing.

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