Primoretz Grand Hotel & Spa(5 stars)

2 Al. Batenberg Show map
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Average rating

5.3/6

64 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.8
  • Service
    5.2
  • Location
    5.3
  • Food and Drinks
    5.1
  • Sport & entertain
    5.0
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45 hotel reviews in Englishsorted by travel date
Mustafa
Staff 6 star, hotel 5 star, food 5 star! Thanks!

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Countryside & spa
  • December 2012
I visited the hotel in December 2012 between Christmas and New Year ! Me and my family do not celebrate those holidays but stayed in this hotel for a holiday. We had room on the second floor with garden / sea view. The hotel is great ! Interior and Exterior are unique ! Staff is friendly and very polite ! Thanks to,Kosta, the F&B Manager ! The kitchen is very good as well ! They have seafood and italian courses ! SPA & Wellness is very big, offering many choice for every body - including balneo part ! The ... only disadvantage was that there was no elevator next to our room which can bring you to the SPA, so we had to use the one which was couple of meters from the room. Will come again in the summer ! Thank you read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Wolf
Excellent hotel

  • 5.9 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2012
The Grand Hotel Primoretz is a real first-class hotel, which deserved its stars. Here is really everything very good. The staff are highly motivated, very friendly and helpful. The kitchen leaves nothing to the imagination and understands it, the palate of the guests to spoil. The garden and the swimming pool are very well maintained and very harmonious designed. The large spa center was very spacious and modernly furnished. It is a hotel to be comfortable, with flair and charm. Also the environment of the hotel, the directly at the beach is located, is very recommendable. At the hotel closes ... a seven kilometers long park, right next to the sea convenient, at. Long walks on the beach are on the beach promenade and right at the waterfront not a problem. The pedestrian precinct from Burgas with many shops, cafes and good restaurants is within 10 minutes reachable. I can Grand Hotel Primoretz and the city Burgas highly recommend. Hotel, sea and city especially also for seniors outside the peak season a good recommendation. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Maria
Good decision

  • 5.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Here you can in 2 restaurants at very good buffet or menu strengths and after a long hikes comfortable in the 2 pool areas( inside and out ) relaxation. The Abentlichen Wednesday Conversations ( Bulgarischesfolklor and/or dance night) are partly very good and the cocktails anyway. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gert
Great, great, exclusive!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
A top hotel, the Seine five stars justifies. Equipment exclusively! The staff are friendly and bhilfsbereit in all of our questions. First class service. We want to go there again. Merely the staff in the spa area is different. Some of the therapists are great, other little experience. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Anke
Great holiday

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Great beach vacation, gladly again. Nice, friendly staff. Excellent and varied breakfast on beautiful sun terrace. Free towels for the beach. All inclusive not necessary, since lots of restaurants in the lively city center in 10 minutes on foot reachable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Maria
Simply great 5 star hotel with small disadvantages

  • 5.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Very nice hotel, absolutely well maintained. Staff are always friendly and helpful. Spa & spa 100% recommendable. Rooms are well equipped. Nice terrace. All in all, grand, standard. Criticism: no 3. bathrobe for the child. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Polina
Really recommendable!

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Really recommendable hotel! From our room was the sea to see. Sitting view on a small wall with no glass. The rooms itself was clean, tidy and not run-down! The food was versatile. Meat and fish was in the restaurant fried. Criticism: the coffee was not good, and that there is no fresh ( oranges-) juice in the morning gave, but mixed juice. Hotel lies directly at the beach and has high service read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ingrid
For Bulgaria great hotel

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
For adults very good hotel with large spa area. The staff the spa is for the most part. Still inexperienced. The hotel is, for children, less suitable, since for example no playground is available and no care offered. The outdoor swimming pool is only for swimmer or very large people. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Waltraud
Vacation with satisfied sixteen

  • 5.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
We really liked the hotel. We had a great large room( really as described) beautiful bathroom and a big balcony. Our maid was very thorough and there was no reason for complaints. We had only breakfast, because the typical kitchen wanted to learn. The audience was mixed, English, austrian, swiss, German and of course bulgarians. Also russians were present! There were mixed grades, but also young couple with very small children there. ( beautiful pool for children) nevertheless there was the parents their kids with buoyancy aids in the large pool left. The pool was well-kept and end of August ... there were loungers for all. Unfortunately there was at the end of our stay the obligatory occupied by particularly beautiful places by the pool. read more
  • Room
    6.0

    Beautiful large room with good furniture, there are telephone, safe, big balcony and a working air conditioning.

  • Gastronomy
    5.0

    Food on the menu was good, but nothing special versatile. Price for our standards Great! There was a small bar in the lounge the used by us. There was only an open restaurant. Like we the proposed tip of 10% given.

  • Service
    5.0

    The service in the restaurant could be better. For breakfast you have to often on its coffee wait. The buffet was good. Almost all waiters were friendly. The communication is English, but not all waiter dominate it. I had problems with suddenly athemnot, one stood me immediately to the side. We enjoyed not, that at the table smoked was without limits and it male guests the mit chested (but with kuhkette ) at the table appeared.

  • Sport & Entertainment
    4.0

    Pool was good and there is also a beautiful fitness center, as well as a great spa, There was chairs and sunscreens but only for the pool. Toilets and shower for the pool area available Entertainment there was no! Internet was in the hall is free. But there is also a buisnessraum with fax and computers. ,

  • Hotel
    6.0

    We really liked the hotel. We had a great large room( really as described) beautiful bathroom and a big balcony. Our maid was very thorough and there was no reason for complaints. We had only breakfast, because the typical kitchen wanted to learn. The audience was mixed, English, austrian, swiss, German and of course bulgarians. Also russians were present! There were mixed grades, but also young couple with very small children there. ( beautiful pool for children) nevertheless there was the parents their kids with buoyancy aids in the large pool left. The pool was well-kept and end of August there were loungers for all. Unfortunately there was at the end of our stay the obligatory occupied by particularly beautiful places by the pool.

  • Location
    4.0

    The hotel itself has a nice hotel: to the beach the public is, one goes through a small gate approximately 150 meters to the beach. At our section there was no chairs and umbrellas. The port from Burgas is in the immediate proximity and truly no feast for the eyes. But in the other direction there is beautiful installations and gastronie. The city is Stretched, but from the hotel one reaches in. About 10 minutes from the promenade with shops, numerous restaurants and bars. It is life in the town in the evening! There is the other end of the city a big shopping center, almost like at home. With the taxi for small money easy to reach. The airport is 20 minutes away. There are plenty of excursions to go on, you have to the offers of the tour operator use or rent a car. We for example are equipped with a catamaran on the way, past the massive hotels on the coast

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Bernhard
Service desert...

  • 4.2 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
Nice hotel. Corresponds to 5 stars. read more
  • Room
    6.0

    Rooms were very big and nice. Bathroom with a shower and a tub. Flat screen tv mile German programs. Unfortunately was not cleaned. Crumbs from the first day on the final day still there. But we had no desire to complain about. ( stress)

  • Gastronomy
    3.0

    Food was enjoyable. But from a five star hotel I expect much more. I would advise anyone house with fewer stars wrong do it comparable. The breakfast was poor. Hard rolls, 2 kinds of bread, sausage we could not food. Scrambled egg we shivered. Much too watery. No fried eggs with or without bacon and so on

  • Service
    1.0

    Service in the dining room directly nothing. Lackluster waiter the unprofisionell work, and the only if you are in any way let me know. Dinner on third day as a buffet. So was the service on all levels from the point of view of the hotel solved. During the breakfast buffet already developed were still the rooms cleaned and swept! Once in the evening we had red wine ordered. Was warm the pool. On our complaint they offered us ice cube at!

  • Sport & Entertainment
    4.0

    Too few loungers. Staff not really helpful. Shrug, no chairs. Recommendation to the beach to go. Often there was anger under the guests. Positive, no music or animation.

  • Hotel
    6.0

    Nice hotel. Corresponds to 5 stars.

  • Location
    5.0

    Hotel lies ideally located between town center and beach. At the beach no chairs, no activities. A small bar. Apart from that untidy environment. Beach not cleaned. Hundreds of cigarette butts. Water very clear.

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Linde
Great weekend stay!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Here the lot from me. I was the 09,08.-13.08. 2012 in this hotel. Because of the short stay I can environment not much to write. We stayed with my friend in a Mediterranean restaurant - 'Salini' in the hotel ( on the first floor ) evenings good food. The Citywalks -street was only 2 minutes ( on foot) away, but it still made the impression, that you might have a little further to walk, for greater shops and so on to reach. The entsprechendenden catalogs give it more exposure. Also to the prices for food/ drinks in ... the hotel I can't to worry about writing, since everything was very cheap. The hotel itself is very new and extremely luxury decorated. The whole hotel has inside and outside rich lighting, what a good atmosphere makes. The hotel normally saw already great from. I have to recognize. The rooms are super large: massive bathroom with a bath tub. Big shower room. Flatscreen tv ( in my room from LG) in the wall opposite of the bed recessed. Everything was lightning clean-applause for the cleaning lady! As the whole hotel area in perfect and clean state was. One evening I in the wellness area spend. This is completely top, however the sauna was with about 70 degrees way too weak set, but after my request was on 120 degrees in 5 minutes. The fitness room is big and good/varied decorated. Jacuzzi and swimming pool are very well maintained and also really clean. The staff has at the time while I and other the area for several times wiped/cleaned up, about ways to keep dry and the danger of slipping to minimize. The beach is in front of the hotel reachable, you must only few meters walk, this broad, fine sandy beach to reach, which offers many mussels for ambitious collector can offer. The breakfast buffet left nothing to the imagination and was really überwältigens, not only in the quantity, but above all also which the quality subject (various juices/ Yogurts, hot/ cold milk, cereals, plentiful selection of bread and several warm and sweet dishes). I recommend the hotel further! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Winfried
Hotel primoretz a a top class hotel

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Very well run and clean hotel with somewhat older guests outside the holiday time (about 50 years and too many German). The house is in stadttmeeres -garden Burgas beach peacefully located. The town center is on foot about minutes reachable. The approximately 200 rooms with a balcony beach chairs were partly to garden, the however at night little traffic and thus hardly mind. The other rooms have pool- and view of the sea. read more
  • Room
    6.0

    The rooms are well-kept and spacious with a large bathroom and good beds. Air conditioning, tv ( circa 9 German channels ) balcony, mini bar, safe ( no mietekosten ) and telephone are available.

  • Gastronomy
    6.0

    The hotel has a fish restaurant - salini, a bar and a pool - bar and a buffet restaurant. The meal times are from to for the buffet restaurant and from 07:00 in the morning until 23,30 evenings for the à-la-carte restaurant. The rich buffet is very good and tasteful. Offered both international, as well as national dishes, as well as vegetarian fare. The drinks prices are quite moderate ( a very good bottle of wine around 10 to 23 €)

  • Service
    6.0

    The staff is very friendly and speaks a bit of German. The tiled room are kept very clean; bed sheets, bath and hand towels were changed after request of the guests changed.

  • Sport & Entertainment
    6.0

    The complex features a beautiful, large pool. Drinks service and during the day smaller dishes, as well as coffee and cake of the pool - bar. Loungers, sun screens and beach towels are free of charge and sufficiently available. Spa area is exceptionally large and offers high service at.

  • Hotel
    6.0

    Very well run and clean hotel with somewhat older guests outside the holiday time (about 50 years and too many German). The house is in stadttmeeres -garden Burgas beach peacefully located. The town center is on foot about minutes reachable. The approximately 200 rooms with a balcony beach chairs were partly to garden, the however at night little traffic and thus hardly mind. The other rooms have pool- and view of the sea.

  • Location
    6.0

    For swimming ideal the white! Sandy beach from Burgas in front of the hotel

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Gerhard
Individual and silent

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Great complex, can only be recommended. If us again Bulgaria then only this hotel. Always friendly reception staff, in the service, with the cleaning staff. Super maintained outdoor areas. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Johann
Good address to be comfortable

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Hotel was clean, staff are very friendly, the food, half board, ausge-draws. read more
  • Room
    6.0

    No hangers included The rooms with a balcony were large and clean, also comfortably furnished. We probably on the 5th floor with lateral view of the sea and peaceful location good luck.

  • Gastronomy
    6.0

    A-la-carte restaurant is great! Who finds there nothing, it is your own fault

  • Service
    6.0

    Very helpful and friendly. It was jader desire was read off, also in German.

  • Sport & Entertainment
    5.0

    No animation however entertainment program for each week different. Sports and pool - everything was clean, have used this less, spent a lot of time touring.

  • Hotel
    6.0

    Hotel was clean, staff are very friendly, the food, half board, ausge-draws.

  • Location
    5.0

    Direct beach area-directly next to the sea, what else could you want. Very relaxing.

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Andreas
NA ja!?

  • 4.3 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • July 2012
In order to make it short. I completely incomprehensible as the many positive reviews materialise. Ok, the hotel is new and the rooms great, decent beds, flat tv with German programs, great bathroom, big balcony, but then hörts already on. The service is a catastrophe. On 1. Tag I had to for breakfast formally in coffee beg. When then finally a' waiter' over the lukewarm Plärre to pour I was glad at the tip of a Vorbewertes belongs to have, because I had kettle and German Powder packed, and was now not hiesiges plonk instructed. For breakfast every day exactly ... the same, nothing variety, mushy scrambled egg, the last 2 days no bananas more. Probably put you on German package tourists anyway only as filler not for sale room value, because the actual target group are rich Bulgarians and Russians the luxury in the parking reserve. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Carolin
Good hotel where appropriate money

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
We have actually nearly nothing found what one could criticize, only small disadvantages: strength the music, type of music in the lobby and no supermarket in the house. The hotel is very new built in 2010, very luxury. The complex is very clean, super beautifully laid out. We had no complaints-therefore also no review. Since we also no children it had, here also no review, only we can observe, that everything imaginable possible for the kids done is. We had a normal double room - you can with other hotels not comparisons,- was like a small suite nice and ... big, great terrace with a great view. The shopping facilities are very good, directly opposite the hotel is the town center ( around 5 to 10 on foot) A downside I think that in the hotel room no coffee machine was. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Livia
Great vacation

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
Hotel was brilliant. Very friendly staff, always attentive. Every day change of towels in the room. Varied massage in the hotel. I liked, that the hotel peacefully located and the at the beach no 'Ballermann feeling' was. One has it not far to the town ( about 10 minutes on foot) with many shops and various restaurants. The nearby 'sea garden' is very good for a long walk. You can still on demand and for more action ( for example water sports, discos) the circa 35 kilometer away Sunny Beach drive ( train station approximately 10 minutes on foot from ... the hotel and the bus then for 6 leva take). However at the Sunny Beach very, very lots of hotels and the beach is mega fully, which I not so relaxing think for a one time vacation. I would therefore gladly anytime again primoretz hotel book. It is 100% recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Doris
Terrific!

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • July 2012
You can only recommend this hotel. I have despite a foot injury felt really good. If I go back Burgas visits, it is the hotel my choice. Transfer and care, everything was fine. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Viktoria
Very beautiful hotel.

  • 4.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The hotel is very beautiful and also very well maintained. Unfortunately at entertainment nothing at all offered. At least one danceevening per week had to be possible. And too few atmosphere. Perhaps it is the in Bulgaria usual. The food, and the very well drinks very recommendable. For my 17-year old daughter too boring. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Timo
Dream vacation!

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
Great hotel, really recommendable... At the hotel and everything which belongs to the hotel there is nothing to moan about. To Stroll in the town you need around 10 minutes away on foot and there is beautiful shops! On the whole TOP! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
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