Hotel Club Sera(4.5 stars)

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Average rating

1,101 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    4.7
  • Location
    5.0
  • Food and Drinks
    4.9
  • Sport & entertain
    5.0
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396 reviews for this hotel sorted by travel date
Galina
Very good holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
We liked everything. The food was very good, the drinks also very good. The territory very beautiful and clean. The personel very kind and friendly. The room was cleaned every day and in the room everyhing was nice. We liked that there were Russian chanels. We had only problem with wifi, but one member of staff helped us with the internet. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Maria
We like this hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2014
We like this hotel because i love the swimmingpool and we have a nice big room. The tennis court is very bad. The nearest bar is closed at night. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Margaret
we will return
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2014
This is our sixth visit to this hotel .We love it and that is why we keep coming back .All the staff are very friendly and helpful . Particularly all reception staff and Guest Relations (Melinda is so helpful ) Ferhat ,Sedat and Soleyman at bars are wonderful .The rooms are always spotless . Food is great, really excellent!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Carsten
Great hotel, gladly outside of the holidays
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
We are repeaters. The sera is a very nice hotel right on the beach and has a lot to offer. The staff is friendly and extremely nice to the children. Unfortunately the service forces were with many guests and large crowds on weekends this time completely overstrained. Last year was not sunday Rather choose the travel time outside of the holidays, then is the perfect relaxation. We certainly book again the hotel. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Dursun
Hotel is 3 stars/f. tiirk of shame. Kitchen
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • March 2014
The hotel is maximum 3 stars, a disgrace for the turkish kitchen and fully in operation only starting from end april. The 2 small pools and the beach (gravel) as are neglected and dirty. No heated children's pool and the indoor swimming pool can also be heated. No alternation with the buffets and the quality and variety is a disaster. It is a disgrace for the turkish kitchen. read hotel review
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    1.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    2.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    1.0
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Conny
Family vacation.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2014
So, we just loved it. We knew before, that the ottoman-style hotel is built and thus somewhat kitsch works. Na and, we felt like we were in '1001 Nacht'. Everything was clean, the rooms are large and functional. The staff was always friendly, forestalling and very friendly. Of course the dining room was extremely large, but you didn't feel like in a station concourse. The food was always plentiful and if you wanted, also always somewhat for his treats found. Complainers there is naturally also everywhere. But we were very satisfied and had a beautiful family vacation. read hotel review
  • Room
    5.0

    Clean, spacious, very functional.

  • Gastronomy
    4.0

    Food and drinks were always plentifully and tasty... Especially in the afternoon there were delicious, individually and fresh baguettes. The whole day alcoholic and non-alcoholic cocktails.

  • Service
    5.0

    Always courteous staff, child-friendly.

  • Sport & Leisure
    0
  • Hotel
    5.0

    So, we just loved it. We knew before, that the ottoman-style hotel is built and thus somewhat kitsch works. Na and, we felt like we were in '1001 Nacht'. Everything was clean, the rooms are large and functional. The staff was always friendly, forestalling and very friendly. Of course the dining room was extremely large, but you didn't feel like in a station concourse. The food was always plentiful and if you wanted, also always somewhat for his treats found. Complainers there is naturally also everywhere. But we were very satisfied and had a beautiful family vacation.

  • Location
    5.0

    Great central location... Short distance to the beach and attractions around Antalya easy to reach.

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Hildegard & Irmgard
Great hotel, always again with great pleasure to 5 time.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2014
We are already for 4. the sera and it was always very nice. Great room, nice staff, unfortunately this time many russians. read hotel review
  • Room
    6.0

    Super nice room in the main building, new towels every day (is not necessary, in 1 week 2 linen clean upon arrival and a half week changed we at home not.

  • Gastronomy
    5.0

    Without problems good food one always finds something who meckeert at home probably less!

  • Service
    6.0

    Generally good and friendly, if it with the serve not just worked, with the 2 time always one must only questions you have on holiday and had time.

  • Sport & Leisure
    5.0

    At the pool only or drank something all nice and friendly. In february you can not swim. Although this year in the sun 24-26 degrees.

  • Hotel
    6.0

    We are already for 4. the sera and it was always very nice. Great room, nice staff, unfortunately this time many russians.

  • Location
    5.0

    We take the Dolmuş after Antalya and otherwise we will keep the hotel to meet us with turkish friends.

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Christian
Within 2 years the advertising this dump are taken somewhere
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • January 2014
Super nice room. The hotel is as it is really an eye-catcher. That was it then already. The dust hangs as gray veil on the red curtains. In the joints of the tables in the lobby bar was dirt in recent years had gathered. Otherwise, if the views will fall one always things on the dirty and worn or worn as the furniture in the lobby. Before 2 years the hotel was still in order the hotel in 2 years of service had been deteriorating. I go there again. Due to the lack only 2 stars. read hotel review
  • Room
    3.0

    Size and the condition of the room was ok cleanliness, what the dust is less. The cleaning people were so nice comments such as' please give me ' or similar leave. The news but were never away. Mini bar a disaster. The reinrufen in the minibar was a 3 craft echo returns as almost empty. Per nose 2 bottles of water and a juice in caprisonnestil. Also here was compared to 2 years rationalized. There were at least for each a bottle of Cola u. Fanta with us. Also in the bathroom, the cleanliness left something to be desired. The tiles are calcareous, it rules the dust. The hair dryer still air is surprised me.

  • Gastronomy
    1.0

    Service awful. You are mostly at the thirsty. The empty glass is taken without the demand, if you get the air from the glass is. Food dog-miserably. The taste is definitely a knastkantine certainly better. The food was cold (think the cooking with the fridge) even, if it fresh from the kitchen. With the refill of the meals, the rest of the previous simple with mood and the joy of the staff. Felt as if a dog a piece of meat hinwirft. With the change of the food i like in the movie 'groundhog day'. There in Antalya in the road resteraunts or dönerständen much schmackhafteres food. As mentioned in the hotel description it's a shame that the hotel within 2 years reductions.

  • Service
    1.0

    The staff is to laughs probably in the basement. Most of the staff had the face of the brand 'shit today i must again work'. The make the few friendly waiters not more than made up for it. A dauergespräch in german with the staff is not. I expect this not. With english you can get along pretty well. There was child care at the time not. A shame. There were enough parents as the service certainly gladly taken could. If i at the handling of complaints before 2 years think catastrophe. Since we had a brandalarm in the night on the floor. There was no one from the staff to be still take breaks take guests on it to make attentive. The escape route was with tables and chairs vollgestell which one only overcome had. Should perhaps the entertainment are? When we arrived to the reception desk and to the fire alarm attentive i got the answer 'and now there is an alert and good' it turned as false alarm problem out, but in Germany would have still the complete program of the fire angerügt the false alarm problem to convince. Nothing.

  • Sport & Leisure
    1.0

    Nothing was offered. Simply a belly dancer were the punctual at dinner arose. Think but not the great enjoyed was as you indicated as well as cold food busy was. So i have seen the hupfdohle be distracted :-).

  • Hotel
    2.0

    Super nice room. The hotel is as it is really an eye-catcher. That was it then already. The dust hangs as gray veil on the red curtains. In the joints of the tables in the lobby bar was dirt in recent years had gathered. Otherwise, if the views will fall one always things on the dirty and worn or worn as the furniture in the lobby. Before 2 years the hotel was still in order the hotel in 2 years of service had been deteriorating. I go there again. Due to the lack only 2 stars.

  • Location
    5.0

    The location is ok hotel is right on the beach. The area itself was super arranged. Excursions could be in the immediate vicinity of book. Shopping is good can be reached by bus just outside the hotel. For 2 Lira one is in konyalti the old town. For night life and restaurants, you should also in the city. There is more. The hotel was located but very quiet. In the entry lane to the airport but i thought that was not a particularly disturbing as others described.

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Jürgen
Christmas in the sunshine...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
A large house in the ottoman style with a wonderful well-kept garden and outdoor area. read hotel review
  • Room
    6.0

    What can i say: Very nice, very clean, huge bed, large closet, tons of drawers, daily replenishment of the minibar with water, juice and soda. Large balcony and 6 german programs on the large flat-screen tv.

  • Gastronomy
    6.0

    Beside the main restaurant in excellent quality and choice - daily beef, poultry, fish famous delicious offer of the turkish kitchen, so there was a lot of salads and vegetables. The fruit for the season appropriate - for 'lazy' often fresh fruit salad, as well as pies and typical turkish treats there was still an italian restaurant, also very delicious. Cleanliness also in the restaurants without restrictions may apply only in a situation, when due to a congress the hotel was nearly full, it came with the table cleaning to small bottlenecks and a few mile 8 flute wait, until covered. Tip always - but that was not a must and also without the service was impeccable.

  • Service
    6.0

    Attentive, courteous, polite, the best foreign language skills, all the way down to the cleaning lady - simply good. Room cleaning without faults - the only complaint (problems with the fresh bread) was the next day turned off. Nothing to complain about!

  • Sport & Leisure
    5.0

    I did not use the pool, live music was very nice. Bath towels and beach chairs at the beach and in the plant all over required available. There was no entertainment - great!

  • Hotel
    6.0

    A large house in the ottoman style with a wonderful well-kept garden and outdoor area.

  • Location
    5.0

    The airport was only a stone's throw away, the dolmusbahnhof almost right in front of the door with connection in 5 minutes in the city center at about 20-30 minutes. Some shopping possibilities near, pharmacy and supermarket next door. As well as some simple restaurants and discos. The düden waterfall can be reached on foot in 30 minutes.

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Heiko
For a short stop ok, but not more, unfortunately.
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
Rooms were very lavishly decorated, it was a matter of taste. Equipment was but ok, room was clean. Lobby etc. Seemed very overloaded. Generally the service was both in the lobby and also in the restaurant badly, what is the point of all-inclusive, if you have no chance to order something? And the drinks, the free could receive were really bad. The food was only tourist average. Extremely disturbing seemed the russian guests, not because of their nationality but because ihrers behaviour (loud and inconsiderate) and the rich damenbesuche, after 22,00 the lobby could. I found for a hotel ..., the also families and tourists as clientele has, already very questionable. read hotel review
  • Room
    4.0

    Rooms are ok, the furnishing can one different opinions, i think it is overloaded. Functionality is but ok. Missing was a coffee facility and in the all inclusive minibar was only water and nuremberger sausages, not even Cola or beer. Rooms were clean.

  • Gastronomy
    3.0

    Main restaurant: typical, 3 stars tourist buffet, not really european, not turkish. A skillful mix. Juices had to be specially paid. Coffee and cocoa were really undrinkable. Cleanliness was ok.

  • Service
    3.0

    Miseralbel. There was no service... You had the impression that only people, before the plentiful tip given, that were. Zimmerrg. Was ok.

  • Sport & Leisure
    0
  • Hotel
    3.0

    Rooms were very lavishly decorated, it was a matter of taste. Equipment was but ok, room was clean. Lobby etc. Seemed very overloaded. Generally the service was both in the lobby and also in the restaurant badly, what is the point of all-inclusive, if you have no chance to order something? And the drinks, the free could receive were really bad. The food was only tourist average. Extremely disturbing seemed the russian guests, not because of their nationality but because ihrers behaviour (loud and inconsiderate) and the rich damenbesuche, after 22,00 the lobby could. I found for a hotel, the also families and tourists as clientele has, already very questionable.

  • Location
    5.0

    Close to the beach, we however due to the time of year not in use. The area Lara is alive, you could also other places to visit, it was just a district in which not only tourism is, for me completely okay.

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Helmut
A holiday to relax.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
It is a matter of opinion over the hotel to write. The check-in was the only negative. (no greeting). In the first Moment i found the hotel great. Our room 1621 was in a good clean condition. On 2. day After a tour of the area i was surprised by the size. Very commendable i found the German customer service. On the day of our silver wedding was in the evening a fl. Wine and a fruit basket in the Room. The staff was overall friendly. Unfortunately the selection of meals was very low. Disturbing i found the many play ... the piano. The live music in the evening in the outer building was okay. (tiirk. Music) very commendable i found that the cats fed. The spa area i can't say. Safe in the summer is more the matter. But overall was the week nice. It is a good hotel to relax in winter, and perhaps we'll be back again next year read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Christian
Nice hotel with drawbacks.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2013
The area was huge, you need almost a compass to find your way. The cleanliness was good, also in the room. In the lobby is free wireless internet access, in the rest of the hotel area is wlan against a fee. There were at our travel time predominantly locals (there were seminars from turkish guests in the hotel) read hotel review
  • Room
    4.0

    The size and the condition of the room is good. They are all equipped with a balcony, satellite tv, air conditioning, minibar, telephone etc.. The mini bar only has two bottles of still water, 2 bottles of water with carbonic acid, and two juices (tetra-pak) i think this is a 5 star hotel not worthy (i would have at least Cola or beer in the minibar desired) Size and cleanliness of the toilet and bathroom was good.

  • Gastronomy
    5.0

    The hotel has a main restaurant and a pool restaurant (the was unfortunately closed) as well as several à la carte restaurants (also closed). The quality of the food was good, there were mostly 3 chicken dishes, each different tasted. The cleanliness and hygiene in the restaurant was good. The kitchen style is rather nationaltypical. The main restaurant was at bar.

  • Service
    3.0

    The friendliness of the staff leaves a little to be desired. Too rarely the staff had a smile on the lips. The locals were in the hospitality preferred (the other guests had to partly 10-15 minutes wait) The foreign language skills, in particular, german are not so good, but the order was always understood.

  • Sport & Leisure
    4.0

    You could billiards and Bowling play. Billiards cost 10 Euro per hour. Bowling is overpriced with 10 Euro per person per game. Entertainment was not available at our travel time. There is also a disco. Beach and pool were clean. On the beach were only few beach chairs available.

  • Hotel
    5.0

    The area was huge, you need almost a compass to find your way. The cleanliness was good, also in the room. In the lobby is free wireless internet access, in the rest of the hotel area is wlan against a fee. There were at our travel time predominantly locals (there were seminars from turkish guests in the hotel)

  • Location
    4.0

    The hotel is right on the beach, the airport is about 20 minutes away. The centre of Antalya after about 25 minutes. With the exception of individual souvenir stores and pharmacies were all shops closed. Directly in front of the hotel is a taxi rank.

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Alexandra
Club sera - we are coming again!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
A bit old but very clean and beautiful hotel with a large, park-like, great maintained garden directly at the sea. Small, by thick greenery lined paths lead to cosy corners under the large palms and beautiful flowering bushes. When it got dark lights many lights in different colors, on the tables to stand votives, very romantic! 80% russian vacationers, the us but not unpleasantly noticeable. Predominantly guests at the 'medium-sized' age, some families with small children. The hotel works through the establishment (gold, mirror, kronleucher etc.) Very ornate and is extremely clean. read hotel review
  • Room
    6.0

    We had a very nice, large room in the main building. For our daughter an extra bed also free internet access and we had plenty of space. The balcony with partial sea view was also large enough, the design of the rooms (as well as the entire hotel) with a lot of gold, and mirrors, slightly tacky but still comfortable. The bathroom with bathtub was clean and nice.

  • Gastronomy
    6.0

    Unfortunately not all restaurants open, for the reservation in the 'italian' was a service charge due, so we didn't use it. The variety at the buffet was very varied and delicious, the dessert buffet the best, which we had so far! The main restaurant in the hotel was the number of guests but not cope. During our stay, the dinner twice due to the weather in the hotel, cozy was the not. The dinner in the outdoor area was great, there were enough tables and the layout of the buffets left sufficient room for manoeuvre in the selection of the meals. Cleanliness left nothing to be desired. In the evening at the garden bar was always a fun, relaxed atmosphere, the drinks were good and quickly prepared and served.

  • Service
    5.0

    Our check-in was in the morning around 9:50 a. m., we were welcomed very warmly and our room immediately got. We once had sheets and towels too little, after appropriate demand at the front desk they were immediately refilled. The staff was mostly friendly, helpful and always ready for fun.

  • Sport & Leisure
    5.0

    Positive we noticed, that there was always enough beach chairs were available, also for late risers like us, the only against 10,30 from the breakfast to the pool/beach were. There's so many different opportunities for a liegeplätzchen, that the decision was hard. The entertainers were very hard, but not intrusive. One can problem-free also have peace and quiet. The music was sometimes a bit noisy, especially with the dinner could be a little more in the background apply.

  • Hotel
    5.0

    A bit old but very clean and beautiful hotel with a large, park-like, great maintained garden directly at the sea. Small, by thick greenery lined paths lead to cosy corners under the large palms and beautiful flowering bushes. When it got dark lights many lights in different colors, on the tables to stand votives, very romantic! 80% russian vacationers, the us but not unpleasantly noticeable. Predominantly guests at the 'medium-sized' age, some families with small children. The hotel works through the establishment (gold, mirror, kronleucher etc.) Very ornate and is extremely clean.

  • Location
    5.0

    The area surrounding the hotel offers not much, some, smaller shops, whose visit was not worth it. The planes are, of course, factor, us they did not bother us. If you want a hotel with such a short distance to the airport bay, one must of course be prepared with aircraft noise. The hotel is directly at the long beach, the small, artificial beach bay was very good, but there were also always enough pool chairs at the large beach area available. Various water sports are offered directly.

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Andrea
Once and never again!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2013
This hotel is with distance the worst hotel. The breakfast one could not enjoy (as), the staff could not speak german or english. The rooms were okay in the main building. The buffet in the evening was cold and a little variedly. The hotel was visited by over 90% russian guests. No beautiful beach, cheap plastic and broken umbrellas. The flight path is directly over the hotel, at peak times every 3 minutes a plane. Evenings the drinks were dearless together mixed. The service was rather a guest amusing. In short we were glad, when we were back at home. ... I've never reviewed a hotel before, and i am already travelled all over the world and usually i give nothing on subjective reviews, but in this hotel i would like to warn and advise you not to go there. Unfortunately i can't say enough positive things! read hotel review
  • Room
    4.0

    Rooms are big enough, view was scary.

  • Gastronomy
    1.0

    With 17 degrees and it was raining ate outside - absolute bad organization by management.

  • Service
    1.0

    No foreign language skills, unfriendly staff.

  • Sport & Leisure
    0
  • Hotel
    1.0

    This hotel is with distance the worst hotel. The breakfast one could not enjoy (as), the staff could not speak german or english. The rooms were okay in the main building. The buffet in the evening was cold and a little variedly. The hotel was visited by over 90% russian guests. No beautiful beach, cheap plastic and broken umbrellas. The flight path is directly over the hotel, at peak times every 3 minutes a plane. Evenings the drinks were dearless together mixed. The service was rather a guest amusing. In short we were glad, when we were back at home. I've never reviewed a hotel before, and i am already travelled all over the world and usually i give nothing on subjective reviews, but in this hotel i would like to warn and advise you not to go there. Unfortunately i can't say enough positive things!

  • Location
    1.0

    Distance to the airport - you can literally see and better still hear.

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Jacqueline
Improvements
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2013
The design of the hotel and the rooms were really very beautiful, unfortunately, the service in the restaurant was very bad, we were to 4. and accordingly a few plates, but none was capable clear the table, one had hardly space for the food. Yes the food: what was cooked was really good and tasty well seasoned, only unfortunately gave it always the same and it was unfortunately always cold. The zimmerswervice was not the best. Many swarmed over the famous Lara Beach, but the was a disappointment, much too small for the large hotel, and is very rough gravel ..., the feet ached. The staff at the bar in the neighboring building was very rude, constantly hear you to hear leak mile on oarsch, so hard the was gross. After the waitress a gas umschüttete, it was not capable floor to clean, after i ask why the floor wasn't clean, i got a response if you are not a cleaner so great and that in a 5 star hotel. Oh in the dessert in a milchreisglasschüsselr we had a lot of glass fragments found. And the non plus ultra was the manager, i had internet and although booked by the hour for 3 Euro the hour, as i knew i do not very often, but the bill came on 120 Euro, which never can be, m because that would be 40 hours been. In consultation with the manager he should look into it and it is arrogant said it is not his problem, i said, i would have to say that the whole contribution not settle, he was completely rude and simply our room locks. Thus we stood night before sealed door and had to go through the large area hatschen to the front desk and the case be resolved, in other words will be charged 120 Euro pay and then we were back in our room. Hammer! So never again Club Hotel sera no thanks read hotel review
  • Room
    5.0

    The rooms were well equipped, The balkans small and the door was a fatter man certainly not by gggg Cleanliness well, ok beds were made

  • Gastronomy
    0
  • Service
    3.0

    Unfortunately the service was very bad

  • Sport & Leisure
    0
  • Hotel
    5.0

    The design of the hotel and the rooms were really very beautiful, unfortunately, the service in the restaurant was very bad, we were to 4. and accordingly a few plates, but none was capable clear the table, one had hardly space for the food. Yes the food: what was cooked was really good and tasty well seasoned, only unfortunately gave it always the same and it was unfortunately always cold. The zimmerswervice was not the best. Many swarmed over the famous Lara Beach, but the was a disappointment, much too small for the large hotel, and is very rough gravel, the feet ached. The staff at the bar in the neighboring building was very rude, constantly hear you to hear leak mile on oarsch, so hard the was gross. After the waitress a gas umschüttete, it was not capable floor to clean, after i ask why the floor wasn't clean, i got a response if you are not a cleaner so great and that in a 5 star hotel. Oh in the dessert in a milchreisglasschüsselr we had a lot of glass fragments found. And the non plus ultra was the manager, i had internet and although booked by the hour for 3 Euro the hour, as i knew i do not very often, but the bill came on 120 Euro, which never can be, m because that would be 40 hours been. In consultation with the manager he should look into it and it is arrogant said it is not his problem, i said, i would have to say that the whole contribution not settle, he was completely rude and simply our room locks. Thus we stood night before sealed door and had to go through the large area hatschen to the front desk and the case be resolved, in other words will be charged 120 Euro pay and then we were back in our room. Hammer! So never again Club Hotel sera no thanks

  • Location
    5.0

    The location was ok but very expensive with a taxi. , as one might need if late at night return home

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Akgül
Must be visited!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The interior design of the hotel is very luxurious. The food tasted very good. The animation team is great. Fufu and bonus are very nice and the guests very well. They are the beaten entertainers in the hotel. The best bar captain is Ferhat. His cocktails are the best! The hotel is by car 10 minutes from the hotel away. I really liked the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Doreen
This hotel you have to visit. Always again with great pleasu
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
Hotel very large with 3 buildings (main building, clubhouse, Park Hotel). Cleanliness at the pool with the slides could be better. There are small dirt corners. Wi-fi is free of charge and worked perfectly. There were mostly russians in the hotel, but that is not only in the hotel sunday We are definitely coming again and we look forward to our next time. The bathroom was very hard. read hotel review
  • Room
    4.0

    We had a family room with 2 separate bedrooms. Size sufficiently. Facilities and is also totally okay. There were 2 lcd tvs, air conditioning, mini bar and each bedroom 1 french balcony. Cleanliness could have been a bit better. Toilet lid are a bit outdated and needed to be updated.

  • Gastronomy
    6.0

    The number of restaurants was adequate and the food was delicious and varied. The breakfast there is something for everyone... It started with a milchsuppe, 10 different kinds of cereal, rolls, jam, sausage and warm meals such as different egg variations and sausages in tomato sauce. Very recommendable also the sweet delicacies at lunch and in the evening. The atmosphere with the meals was always very nice. Early music and lunch a man live on the piano soundtrack plays. Cleanliness in the restaurant is possible at 1st place, as there was always the same it was cleared. The bars were always well staffed, so that everyone quickly served. Drinks tasted super delicious. Very recommendable were the cocktails in the evening.

  • Service
    6.0

    The staff mostly spoke only turkish or russian, but you also find some english or a bit speak german. Very recommendable the guest relations manager. From which can also very good german and helped always happily. Room cleaning could be better. There is always a few corners in the bathroom not so clean, but due to the many mirror there are also lots of cleaning. The staff at the bar are always very friendly, laugh and grin super mood from. Big compliment to the entertainers and all the staff at the bar and in the service!

  • Sport & Leisure
    5.0

    Entertainment was great and there's always something going on. Every evening even disco and live music and entertainment. There are 3 different pools. A discopool always with music and 3 slides and 2 pools for relaxing. The ladders in the pools to enter are very shaky and in need of new be attached. Beach chairs on the sun terrace towards the bridge a few more available, because they sometimes are scarce. Otherwise everything in top condition and also the beach is great nice. The direct beach is somewhat fine gravel, but in the water is nice and sandy.

  • Hotel
    5.0

    Hotel very large with 3 buildings (main building, clubhouse, Park Hotel). Cleanliness at the pool with the slides could be better. There are small dirt corners. Wi-fi is free of charge and worked perfectly. There were mostly russians in the hotel, but that is not only in the hotel sunday We are definitely coming again and we look forward to our next time. The bathroom was very hard.

  • Location
    6.0

    Location i think great. Only 15 minutes from the airport, always noise. We didn't mind this though. We found it rather interesting all the planes to see. Distance to antalyamit the Dolmuş circa 30-40 minutes and after Kundu shopping only 10 minutes in the vicinity there are buses all 5 minutes.

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Erto
Again club sera is good? 'yes'
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
A next visit will definitely take place ;-) %singlelinebreak % A large area with many people. %singlelinebreak % Delicious food in different geschmäcken read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Anja
Chintzy hotel a flight path of the aircraft
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel offers accommodations in two buildings of the hotel complex on. We stayed in the adjacent building. These rooms are in the interior very built up and small. It looks like in a mirrored or a museum. A multitude of mirrors on the walls and the ceiling. The rooms are decorated in green and have a raft of gilt trim. This is now a matter of taste. Us were too many mirrors. The bathroom is old and worn. The tv is too far above in a closet and is much small and dated. The curtains and the carpet in ... the rooms were dirty. read hotel review
  • Room
    3.0

    Rooms small and dated (neighboring building). The balcony was very small and partly with plants overgown unfortunately. Air conditioning worked only by the hour and in our case was also defective. Age, much too small tv in the room. Maximum volume of the television is default, but the aircraft noise not enough. Badtisch too small and the bathroom outdated and worn. Toilet seat dirty and rickety.

  • Gastronomy
    3.0

    Number of restaurants and bars is adequate. Quantity were good. The quality and variety of the meals was not satisfactory. Noodles and rice and chips every day. Fresh potatoes are scarce. It was done-mashed potatoes that. The vegetables were often overcooked. The presentation of the food was okay, but not particularly. The cakes are the turkish cakes recommended. The other cake looked, as if they much artificial food coloring to have gotten. Ambiance in the restaurants was not pleasant, as in all the restaurant is very loud music played. In the main restaurant with very loud live music (at noon, piano) and the outdoor restaurants at the pool by musikanlagen, the aircraft noise drown us.

  • Service
    3.0

    The friendliness of the staff is personal. As everywhere there are friendly and not so friendly staff. It is definitely better. The room cleaning was very good, but unfortunately not enough. Bed linen and towels are in need of renovation, because worn and partly stained. We have locally a complaint with the tour assistance, öger tours delivered. This was duly and friendly from the guide edits. Unfortunately in our case was no remedy possible.

  • Sport & Leisure
    2.0

    At the beach and at the pool are the usual sport offer available. Pool chairs, chairs and umbrellas and cushions were very dirty. Disgusting! Too few showers and umbrellas for the number of guests!

  • Hotel
    2.0

    The hotel offers accommodations in two buildings of the hotel complex on. We stayed in the adjacent building. These rooms are in the interior very built up and small. It looks like in a mirrored or a museum. A multitude of mirrors on the walls and the ceiling. The rooms are decorated in green and have a raft of gilt trim. This is now a matter of taste. Us were too many mirrors. The bathroom is old and worn. The tv is too far above in a closet and is much small and dated. The curtains and the carpet in the rooms were dirty.

  • Location
    2.0

    Distance to Antalya and to the airport about 12 km. The hotel is located directly in the entry lane. Therefore, you had in the three-minute intervals departing or arriving airplanes flew over the hotel. Massive noise disturbance! The beach is directly by the hotel. In the hotel area there is a big supermarket and some small shops. Right next to the hotel there is a bus stop. By bus: kl08 one can drive comfortably and favorably Antalya arrive. Journey time about 45 minutes.

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Marion & Holger
This hotel was a let down
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
First i must be surprised, how great a number of tourists this hotel was, since flip but very different standards of a hotel again. Rooms in the adjoining building cute small, bathroom was much too small. Grounds of the hotel is nice, beach area for the hotel much too small with cramped together the beach chairs. Daily entertainment at the pool. Music, if at all for few minutes, then every day the same music. Service on the beach is zero. There is a water machines in the proximity, then somewhat until 16 hours a bar, other, bar' until 17 hours. ... Evening programs were often russian and mediocre. Much to small bar, with just a few tables, on which the vacationers, the also in the evening around 19 hours for food drängelten themselves and mutually umschubsten. The external bar had to 3 hours to be desired. Oh so i have to mention, that you until 9:30 a. m. its lounge chair at the beach should secure a good seat. Pool places were plentiful. The hotel is located in the approach path of the Airport Antalya, flight of the airport about 480 planes daily. Planes began and ended up in the minutes, if you the relaxation, which had probably the whole time ear plugs in the ears, because also with closed windows were the planes and flew very close to the hotel. Guest structure to 90% russians. Their eating culture is certainly well known. Meals were very simply, constantly repeated, lunch buffet always the same. Cakes cookies as well. Dinner fell around 6:50 p. m. most of the tourists on the few tables and at the buffet, so actually before 8:30 p. m. not possible to have a relaxing meal was. Clothes for dinner should be, some went into their badeschlappen and schorts and tracksuit trousers for food. The very young waiters were completely overstrained, orders were pointless, it was anyway nothing brought or if you were lucky and someone got from the staff was on the ball. Language was the staff naturally, russian and turkish. The service was no level. Cleanliness of the rooms was superficial. In the first moment, the hotel is very chic, if you took a closer look not more. Since we many years in great hotels in the Turkey holiday, we in the environment know, unfortunately, we have to say, that this hotel is by far the worst and we never again in this hotel vacation make would.,there when our reservation our great hotels were booked, i thought, it can't be that bad, and bad reviews not taken seriously, unfortunately, the bad reviews of other vacationers all the facts. Something nice, i have to say, this was the german gästebetreuerin, she was very nice. Unfortunately, we can not recommend this hotel, those who had good expectations of the holiday is, should rather spend a little more money and book another hotel. read hotel review
  • Room
    3.0

    Rooms in the adjoining building was very small and playful-mirrored, very tacky. Bathroom too small, no file possibility for kosmetik and so on. Tv about 30 centimeter large (old tube) is up in a closet, please magnifying glass take. Volume was not adjustable, picture bad. Minibar was daily with water and juice filled. Balcony small and functional, with a very low quality (we were in the 5. floor). Does not correspond to german standard for gefahrschutz. Please don't drink alcohol and then go on the balcony, the extremely dangerous and i mean very serious, i would in the life not the open door, if i children have.

  • Gastronomy
    2.0

    All meals, including breakfast, lunch was every day the same. Breakfast could inside in the main building in the dining-hall (very warm) were served, and in a very, very simple form on the terrace (with many cats) were served. Dinner outside far from enough space, food very simple and also daily very similar. Atmosphere at the evening meal catastrophically, crowds and noisy, awful music.

  • Service
    1.0

    Staff was very young and inexperienced, completely overstrained, foreign language they seemed only partly in russian speaking. The room cleaning was very superficial, daily hand towel changing. Complaints were with the german service clarified.

  • Sport & Leisure
    1.0

    Entertainment didn't use, but the entertainment attempts and the weird always the same music. Beach as already mentioned too small for the hotel, there are in addition other options, beautiful decks above the water, pool places were plentiful.

  • Hotel
    3.0

    First i must be surprised, how great a number of tourists this hotel was, since flip but very different standards of a hotel again. Rooms in the adjoining building cute small, bathroom was much too small. Grounds of the hotel is nice, beach area for the hotel much too small with cramped together the beach chairs. Daily entertainment at the pool. Music, if at all for few minutes, then every day the same music. Service on the beach is zero. There is a water machines in the proximity, then somewhat until 16 hours a bar, other, bar' until 17 hours. Evening programs were often russian and mediocre. Much to small bar, with just a few tables, on which the vacationers, the also in the evening around 19 hours for food drängelten themselves and mutually umschubsten. The external bar had to 3 hours to be desired. Oh so i have to mention, that you until 9:30 a. m. its lounge chair at the beach should secure a good seat. Pool places were plentiful. The hotel is located in the approach path of the Airport Antalya, flight of the airport about 480 planes daily. Planes began and ended up in the minutes, if you the relaxation, which had probably the whole time ear plugs in the ears, because also with closed windows were the planes and flew very close to the hotel. Guest structure to 90% russians. Their eating culture is certainly well known. Meals were very simply, constantly repeated, lunch buffet always the same. Cakes cookies as well. Dinner fell around 6:50 p. m. most of the tourists on the few tables and at the buffet, so actually before 8:30 p. m. not possible to have a relaxing meal was. Clothes for dinner should be, some went into their badeschlappen and schorts and tracksuit trousers for food. The very young waiters were completely overstrained, orders were pointless, it was anyway nothing brought or if you were lucky and someone got from the staff was on the ball. Language was the staff naturally, russian and turkish. The service was no level. Cleanliness of the rooms was superficial. In the first moment, the hotel is very chic, if you took a closer look not more. Since we many years in great hotels in the Turkey holiday, we in the environment know, unfortunately, we have to say, that this hotel is by far the worst and we never again in this hotel vacation make would. ,there when our reservation our great hotels were booked, i thought, it can't be that bad, and bad reviews not taken seriously, unfortunately, the bad reviews of other vacationers all the facts. Something nice, i have to say, this was the german gästebetreuerin, she was very nice. Unfortunately, we can not recommend this hotel, those who had good expectations of the holiday is, should rather spend a little more money and book another hotel.

  • Location
    1.0

    Distance to the beach, a walk from not even 5 minutes through the hotel area. Unfortunately, the hotel is in the entry lane to the airport, the flight of about 480 aircraft daily done. Shopping in Lara, then every saturday large great market in Lara, Antalya is worth seeing with a large bazaar and great shopping in the side streets. A bootafahrt on the harbor in the middle of the old town is quite nice. The way down to the harbor is very uneven and very steep, for disabled difficult. Or with taxi down and back up. Everywhere cafes and bars in the streets.

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