Hotel Los Helechos(3 stars)

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Average rating

6 hotel reviews

    Rating by categories

  • Hotel in general
    3.5
  • Room
    4.0
  • Service
    4.0
  • Location
    2.5
  • Food and Drinks
    3.4
  • Sport & entertain
    3.0
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2 hotel reviews in Englishsorted by travel date
Stefan
A Roundtrip Trinidad/Cuba
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2012
the hotel is really only for one! Rundreiseübernachtung suitable. The rooms are clean, a mosquito plague apart. The rooms are in row bungalows accommodated, ground floor. The food in the restaurant in form of a buffet presented, size and taste rather unimaginative. In the entrance area of the hotel there is a small bar where most guests after dinner arrive, there are otherwise nothing else in the area. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
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Sebastian
As rundreisenhotel acceptable
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2011
The hotel is located totally off 'civilisation', high up in the mountains nearby Trinidad. It serves as a starting point to the excursions in the national park. The hotel makes not the best impression: zefallene building, dirty facades, verwilderter garden, etc. The room was also rather old (the air conditioning is so loud, that you mind must, from the suspected bacteria inside not at all to speak; curtains that one of the slabs obligingness ), the pool covered in a greenhouse. Breakfast and dinner were not exhilarating, but edible. The lobby/bar had a charm of bygone days. For until two ... nights alright, you shouldn't be too exactly. read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
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