BEST WESTERN PREMIER Alsterkrug Hotel(4 stars)

Alsterkrugchaussee 277 22297 Hamburg Show map

Average rating

600 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.7
  • Location
    4.8
  • Food and Drinks
    5.5
  • Sport & entertain
    4.6
Filters
You selected:
436 hotel reviews in Englishsorted by travel date
Julia
We will come gladly again
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
The Best Western Hotel is a rather small, but very fine hotel in the Hansestadt Hamburg. We we found it very quiet, comfortable and to turn off just perfect. Condition and cleanliness were impeccable. We had nothing to criticize. The room rate included the mood breakfast, a 3-course menu, wi-fi in the rooms, the use of the sauna, as well as a tv with pay tv. We met guests different ages-both young couples, as well as businessmen in the best years ☺. read more
  • Room
    5.0

    The room seemed to me at the start rather small, but it definitely enough. We had a non-smoking pay tv, minibar, espresso machine, bathrobe, slippers, hair dryer, shower and toilet. Everything was very clean and the condition was mostly alright. The tv had a light green. The bathroom was relatively small held, but it was very well equipped... For example with hair dryer, shower gel, towels and make-up mirror and facial tissues.

  • Gastronomy
    4.0

    To the hotel has a bar and two small rooms as a restaurant served. Unfortunately, there was only in one of both the breakfast buffet. However therefor it was very quiet in other room. Everything was clean. All waiters were very friendly and fulfilled special requests. The clearing of the tables and the replenishment of breakfast buffet could have been a bit faster. At the bar we found the prices for example for cocktails a bit excessive. Nevertheless we felt comfortable there and it tasted very good us.

  • Service
    6.0

    Also the service in our opinion was not to be exceeded nearly. Although normally the rooms from 15 o'clock are, we could already around 12 hours our room relate. The lady at the reception was very friendly, explained everything precisely. Also at, the only appeared, were the frontdesk employees always polite and gave helpful answers.

  • Sport & Entertainment
    6.0

    In this category i can only the sauna rate. This is every evening from 18 to 21 hours heated. If you are outside this time sauna would, however, it is also not a problem, one must only a half hour before at the front desk notice. In the field of the sauna stayed at me no wishes open. The sauna is quite small, but it was ok. Beach chairs were available, each with ceiling and towel. Extra towels were also available, as well as a water dispenser for the thirst. A shower with hose to cool off and a normal shower was also there. In the background ran quietly quiet music. I could really relax, as except for me at the moment nobody there was.

  • Hotel
    6.0

    The Best Western Hotel is a rather small, but very fine hotel in the Hansestadt Hamburg. We we found it very quiet, comfortable and to turn off just perfect. Condition and cleanliness were impeccable. We had nothing to criticize. The room rate included the mood breakfast, a 3-course menu, wi-fi in the rooms, the use of the sauna, as well as a tv with pay tv. We met guests different ages-both young couples, as well as businessmen in the best years ☺.

  • Location
    5.0

    The hotel is near the airport, but this was really not at all to notice. Directly in front the hotel is also a bus stop, the way to the underground station and therefore to the center of the city allows. For the night owls the note, that the buses only until about 22 hours to the hotel and then not. Therefore better look for another hotel, if you the nightlife hamurgs to explore wants. About 5 minutes on foot there is a gas station, and a supermarket.

show less
Wolfgang
For a city break well-suited hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • January 2013
For a city break a very good hotel, the breakfast buffet was excellent and the rooms are very clean but rather small. A disadvantage is the rather minimal restaurant facilities in the immediate area, here you have by car drive a restaurant to find. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Alma
For young couples rather not.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2013
Rather nice business hotel. After 23 o'clock no possibility with public transportation von der u-bahn to the hotel to come. The breakfast very narrow tischanordnung. No private talks possible. Great clean hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
show less
Krissi
To be comfortable, we would gladly come again
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
We felt here very comfortable, unfortunately it was only over the weekend, however we would gladly go again, next time but should a bit warmer. Ideal place to go out for things to do. One is not direct in the city, however because of the bus connection on the doorstep you are within 3 stops in the next underground station. All of the staff were extremely friendly & accommodating. Everything was to our satisfaction. We can definitely recommend the hotel. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
show less
Anna & Robert
Excellent hotel and staff
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Extremely friendly and helpful staff! Because of the in the price mitinbegriffenen public transport tickets despite distance great access into town. We would definitely again return! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
show less
Wilfried
We will recommend the hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
We really enjoyed the stay, bus connections were directly in front of the hotel, so that we quickly connections to S-Bahn and subway had. We were about minutes in hamburg city. Also in the hotel we felt really good. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
August
Gladly anytime again
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
Great city break in an excellent hotel that offers great value for money. Excellent care for the musical tickets. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
show less
Mandy
Very good and gladly anytime again!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
A little bit out of town, however very nice, clean hotel. Very friendly, prudent staff. Our 3-course menu was perfect and the breakfast buffet more than enough and something for everyone! We can highly recommend it! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
show less
Harald
It was already better
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
Unfortunately the staff were in the restaurant area very overburdened and schkecht organized. The staff did not come to the breakfast buffet tissues Coffee only after a long wait. Sunday small bread Food was always fresh The selection of dishes in the evening very limited The seats in the large dining room was very uncomfortable. In the small dining room against very comfortable and pleasant. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    2.0
    Child care or playground
    2.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Ami
Very beautiful hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Hotel good to very good. Food super map, quality but it has suffered, meat too dry. But otherwise i must compliment. Can only recommend it, unfortunately it is not closer to the city. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Wolfgang
Definitely not premier status
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Please note, the free 24 hours coffee and tea service is unfortunately not on Cappuccino or similar, because it must be paid separately. We can therefore say, that Best Western Premier not equal Best Western Premier is. We have this year at easter in Berlin (am borsigturm) erfreulichere experience, because there was a coffee machine. The self-service, however therefor you could get coffee, Cappuccino, Latte macciatto so much and often take, as you wanted. Even Cola and mineral water were free of charge. The service here in Hamburg missed something. However the romos and the bathroom were modern and practically ... equipped. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
show less
Kirsten
Really successful advent weekends
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
The weekend was a gift for my friend. Except for the delay in the german train the arrival really relaxing. We were very friendly greeted, and got. Although we way too early at the hotel were, already our room. This was very nice furnished, bright and above all clean bathroom. In the wardrobe the mini bar with coffee or tea machine integrated. The breakfast was enough for us, the coffee was on request yours. The three course menu in the evening was delicious, the staff were very accommodating. The check-out on the day of departure went very quickly. The stop ... (alsterdorfer dam ) is directly in front of the hotel, where 2 bus lines. Gewöhnungsbedingt are the traffic connections in the evening. But apart from that it was a beautiful weekend in a great hotel!-) read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Frieder & Regina
The alsterkrug to Lion King.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We had the package Lion King booked. Check in went jerk-twitch, although our arrival already at 11:00 o'clock took place. Our car got a great parking space in the underground garage. The Room was for these city trip absolutely ok. With bus and S-Bahn we come without any problems quick to the center or to the atmosphere, with the taxi (€25,00) back. In the breakfast room Relaxed comfortable atmosphere. Friendly adoption at the front desk. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Ilona
Very hospitable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We can recommend this hotel with a clear conscience. The good dealing with guests here is particularly to stress. We would gladly come again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
show less
Joerg
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
A very good hotel with very friendly and competent staff. Traffic connection is directly in front of the hotel. Rooms are very clean. This hotel i can with pure conscience. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Simone Evelin
Very friendly and hard-working employees
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
We were on a weekend, where the hotel was fully booked and had unfortunately somewhat bad luck with the room, but it was a short instruction with the staff and it was immediately organized everything, as well as we made up for it. The staff is really very, very friendly, as well as made an effort in spite of the fully booked out hotels, to make the stay as pleasant as possible. Thanks to the good team there... read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
show less
Mario
Clean hotel without complaint
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • December 2012
The typical 'chain hotel' -you know what to expect-clean well maintained and all great reasonable - i personally was missing a little the persänliche, but that is every themselves-but this hotel is absolutely recommendable! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
show less
Bruno
Good business hotel in the
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • December 2012
Very clean and attractive hotel. Conveniently located (to the airport). Although on main road, very quiet, there windows apparently soundproofed. Overall good to very good value for money. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
show less
Michael
Excellent hotel in Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The restaurants and bars excellent suitable hotel. We will, if we in Hamburg are, again and again come by. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Inge
The description or, evaluation triffz to.
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2012
In various hotelaufenthalte stan always a bottle of water free of charge available. They, however, require 5,50 Euro, the price i think too high! Especially if one medication must. Otherwise it pleased me very well. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
show less
1 3 4 5 ... 22