BEST WESTERN PREMIER Alsterkrug Hotel(4 stars)

Alsterkrugchaussee 277 22297 Hamburg Show map

Average rating

646 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.7
  • Location
    4.8
  • Food and Drinks
    5.5
  • Sport & entertain
    4.6
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472 hotel reviews in Englishsorted by travel date
Beate
Very recommendable
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2013
We, two girlfriends from the rhineland, were from friday to sunday in Hamburg in this hotel. We were greeted very warmly and courteously welcomed. Overall the service was very good, helpful, competent and very friendly. The hotel was very tidy and clean. The room was big enough and well equipped. The bed good. Close proximity to airport you noticed not, although at night the window tilting was. Also the road didn't bother us. With the window closed there is nothing at all to hear. The menu in the restaurant was delicious. On 2. evening i had a pasta dish, which ... unfortunately somewhat spicy-but that was a matter of taste. The breakfast buffet was sufficient extensive and well-presented. It was again and again refilled. The staff was very attentive. The bus stop is right in front of the hotel and the bus goes at least three or four times per hour. To a couple of minutes you have to change to the subway, but a pool is ☺. The connection was every time without large waiting time. Incidentally, the ticket from the hotel provided. Alltogether it was (apart from the weather) a very successful weekend with a very pleasant stay. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Hans-Peter
Alsterkrug holiday gladly again
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Very friendly and helpful staff, clean and functional rooms, somewhat small dining room with very good breakfast buffet. The dinner has unfortunately not quite fulfilled our expectations. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Christine
You feel very much at ease here
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
. We really liked, will definitely come again. Particularly the nahverkehrticket was great for us, because the bus stops right in front of the hotel. And every few minutes drove the bus to the center. The bathroom was very nice and tastefully decorated. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Eugen
Great hotel, clean. Friendly staff
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2013
Great hotel, unfortunately somewhat remote. Bus stop directly in front of the door. Great breakfast bufett. Cleanliness top, Very friendly staff. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
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Marco
Cosy wochenendfamilienstädtereise
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
Overall, a well-maintained hotel with very friendly service and excellent food. With the bus stop on the doorstep (a abfahrtstation of the city tour) and access to the u-/ s-bahn rail network we needed our car not at all and could relaxed all trip goals drive. Only drawback: the shower in the bath with glass partition was not so comfortable, and the wi-fi internet access in the room nothing special quick read more
  • Room
    5.7
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Holger
Proximity to airport without noise in the cultivated environ
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Good delicious wintermenü in comfortable atmosphere. Attentive friendly staff. Plentiful breakfast buffet. Plenty of free parking in the hotel back yard. Free ticket in hvv -canvass. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Mara
Very satisfied!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2013
I was together with a girlfriend there and we were completely satisfied. The staff was very friendly, outgoing and helpful. On special wishes as vegetarian or lactose-free food, and use of the sauna outside the usual usage period was easily received. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Maximilian
Definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
As were the 'Lion King' and the ' hamburger sinfonia ' in Hamburg and had this hotel selected. It can only be recommended. Only the bus and u-bahn For the return trip at night to the hotel leaves much to be desired. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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Gabi
Very recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel alsterkrug is located right near the airport, but thanks to ban on night flights not a problem is. So that is the location from the city center, quite far away of the shot around the hotel there is the bus stop in front of the house no infrastructure. If you're for its mobility can, is the alsterkrug but an all-round recommendable hotel. The house is well maintained, you can tell, that regularly invested and renovated. The rooms are bright and without the typical dark hotel with wood-effect panelling decorated, which very pleasant is. The premises are perfect clean. ... The staff there is extremely friendly without servile to be, every sensible wish was noiseless and perfectly. There is also as a guest at any time the impression, requestor to be considered. As always it echoes back, as you in the forest - but also with borderline hineinrufenden guests is experienced and friendly. The food is good, the breakfast buffet properly stocked and always refilled. The kitchen is professional, the service in the restaurant also. This hotel is definitely recommendable, if you with the location live. For an extended city break is the alsterkrug ideal read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Günter
Top address
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
The building deserves all the note: very good. We are thrilled and can with clear conscience the Best Western Hotel 'alsterkrug ' in Hamburg recommend. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Klaus
Long weekend
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We were very comfortable. Nice service all around. Very convenient for a city tour, there very good Transport links right in front of the house. A shame our room was directly on the street, very noisy at night. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Mechtild
Everything great
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We really enjoyed the stay and felt comfortable. Am already on my next weekend getaway in Hamburg. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jürg & Erna
Well-being feeling stay, despite cold and snow
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We were in Hamburg for the 1. time and the courteous and competent support of the staff much appreciated. The room (we had a simple) was surprisingly large and fully equipped: even with deodorant spray! Our culinary demands are high, the kitchen has gourmet level. The wine list is quite extensive and the advice competently. The Riesling-'champagner' the aperitif was very tasty. The price was just. We recommend hotel restaurant good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Harry
Very good
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
A very good hotel, which we definitely recommendable are. Clean comfortable rooms. Friendly staff. We felt at home. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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Annett
A very charming hotel!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
It is a great hotel with easy going atmosphere. We felt good overall. And will gladly come again! On the way there we were welcomed in a friendly manner, the staff was always friendly and for breakfast we were fulfilled all expectations (of the eyes)! The rooms are lovingly decorated, we felt like at home. The hotel offers a free ticket for the oneway at, so you can simply and uncomplicatedly to the center go. This is also a big plus, especially plenty of free parking around the hotel are offered. And for a nominal fee is also a garage ... possible! We were very comfortable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Stephanie
Clean and cozy hotel, a little bit out of town
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Anytime is! Price-performance ratio was great. We felt in this very clean and cosy hotel felt good and be our next Hamburg holiday again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Dieter
Alsterkrug - a good choice
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
All in all, it was the altserkrug a good choice. A very well-equipped breakfast buffet made it possible for us every day in a good mood to start the day read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
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Lisa
Great short trip
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel we have in connection with a special offer booked and were very satisfied. We had a great room and an even nicer bathroom... Of the location it is but a bit far off the beaten path... Even if we tickets for the public transport inclusive had, we are in the evening taxi, because hardly a bus drove and it eternally back to the hotel have taken now. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Horst
For city breaks with mountains and sea was ideal
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Therefore, that the public transport could be used for free, this hotel for a city trip excellent. A nearby located gym with a pool can loud description be used free of charge, but was not used by us. The rooms were on the day of arrival at 11:00 clock. A higher category, we without demand got. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Sina
A very cozy place
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
A very cozy room, friendly staff and delicious food. If you don't in the restaurant food is shops nearby. Good choice for someone, is willing, 100 Euro for an overnight stay with breakfast spend ☺ read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
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