Hotel Coco Reef Resort & Spa(4 stars)

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Average rating

26 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.0
  • Service
    5.0
  • Location
    5.3
  • Food and Drinks
    5.4
  • Sport & entertain
    4.8
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4 hotel reviews in Englishsorted by travel date
Helmut
Hotel with morbidem charm
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The hotel is from the design and style very nice, however, it is ageing. The rooms in need of a renovation. Food and drink were good to very good. The service was friendly and attentive. The beach is through an artificial wall separated from the sea and is practically a lagoon. In the first week there were high waves, as has been demonstrated, that the lagoon is very functional. What really bothered us, was the fact that in the lagoon to 3 motor boats anchored or between the floating guests and exports for guests to the diving areas to pick ... them up. For the swimming, you got the exhaust gases of the engines inhaled and could the oil film on the water. The steams the Carribean like! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Helmut
Hotel with morbidem charm
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
The hotel is from the design and style very nice, however, it is ageing. The rooms in need of a renovation. Food and drink were good to very good. The service was friendly and attentive. The beach is through an artificial wall separated from the sea and is practically a lagoon. In the first week there were high waves, as has been demonstrated, that the lagoon is very functional. What really bothered us, was the fact that in the lagoon to 3 motor boats anchored or between the floating guests and exports for guests to the diving areas to pick ... them up. For the swimming, you got the exhaust gases of the engines inhaled and could the oil film on the water. The steams the Carribean like! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Johanna
Definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2013
We have in the two weeks felt good. The rooms were always clean (2 times daily room service) and the air conditioning to temper. We had a room with deluxe oceanview with a truly fantastic sea view, we from our terrace enjoy could. The bathroom was clean and has its purpose. The food was tasty and varied and in very nice setting. The staff was very friendly, although a little slow at times, which didn't bother us, we were on vacation, so what is the hurry? And whom it too slowly, you could its beverages at any time at the ... bar yourself. The beach is beautiful, clean and there is enough sunbeds. What the great service stressed staff, the a the beverages on the square It is worthwhile, the restaurants in the area to explore, we were thrilled by each! (tip Hummer meal in the 'tobago paradise travel and grill' on the Pigeon Point road, crown point) An island tour is also recommendable, with stop in 'jemma's seaview kitchen', charlotteville road, speyside, to caribbean food to enjoy. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Reinhard
Text please read archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
In hotel coco-reef arrived they brought us in a room on the ground floor which was very unpleasant musty smell in the room, the plaster mold with the ladies tried to whitewash spray, the smell was even worse. Another room was probably not free. The next day they offered us a room with view on the backyard of, rejected. At night (11:30 P.M.) then moved to another room this was just as bad. The header and the cushions on the balcony banished to the night. The next day I called upset with the tour operators to asked ... to avoidance of the trip, I had the fed. We were not the only guests with Umzugswünschen. From the beach. Suddendly the room and showed us a manager on room on the first floor. Prima--moved. Oh So, is. Why are the guests always sold for stupid, if we not the hotel can close the doors. Now the vacation could begin. The room had no balcony as us was promised in the brochure by the tour operator, but no matter. To mention still is, that the staff at the Coco-reef is not always friendly, according to the motto: the only what disturbs is the customer. Also the ladies and gentlemen in the bar service are mostly not on their job well trained. Not 15 to 20 minutes on be if beer wait, in the Bobster bar and it will pick you up itself. The hotel is situated directly on a private beach, very beautiful also the palm trees which provide shade. The neighboring beaches can be reached by only, that the hotel through the main entrance and over a wide arc through the town again leads to the sea. To 30 degrees temperatures, night never under 22 degrees. Mosquitoes without end. The occasional rain has almost not bother, everything is again after 20 minutes dry. Our travel time: two weeks in march. Positive is to say, the hotel is very clean, beach chairs at the beach in sufficient quantity of available, fresh pool towels are deposited on the room sometimes in the evening. Otherwise, pool towels are available at the reception. It is very urgent to remove the pool towels in a tonne in a Rumpelskammer lockers. The breakfast is from the offer and the quantity very good. We had only booked breakfast since it in the closer environment some good restorations. Otherwise the place is 'grown point ' not very attractive, one must not have. We had two days a car, driving-after 20 minutes to get used. Caution: the native drivers it with the consideration not so exactly, if one also rather give the law is. We explored the island, the local population is very nice, always offer their help, speak with a, are always fun and party spirit. Island language is english. The hotel guests came to 90% from England, few German tourists. On a day we flew to Trinidad over, the German guide came after 60 minutes late and picked up us at the airport. she showed us the city Port of Spain '', very impressive. In the rainforest birds, plants and admire the nature. With the boat in the afternoon roven Mang swamps, great. Many exotic animals seen, in the evening the red Ibises when entering their night sleep places observed. Was great. We have made many beautiful photos. All in all, it was a very beautiful holiday, all incommodities were almost forgotten. To mention still is, we arrived on the hotel coco-reef, after we it in the broadcast ' dream hotel Tobago'so loved it. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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