Hotel Sofitel Le Grand Ducal(5 stars)

40, Boulevard D'avranches View on map

Average rating

32 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.1
  • Food and Drinks
    5.5
  • Sport & entertain
    4.9
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16 hotel reviews for undefined sorted by travel date
Christine
Excellent hotel
  • Recommended hotel
  • Friends
  • City break
  • May 2014
We had a great time in Luxembourg and the hotel certainly contributed to the overall impression. Exceptionally friendly staff and a great room. We even got an upgrade because the booked room wasn't available when we arrived a little early. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Christopher
The best view of Luxembourg
  • Recommended hotel
  • Couples
  • City break
  • February 2014
Spacious room, but regular bed. High quality bathroom and amenities by Hermes. The jewel of the hotel is the restaurant where breakfast is served in the morning and that serves as a club in the night. Without a doubt the best view of the city. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Anja
Luxury in Luxembourg.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Very nice hotel. The room was large and spacious. Interesting was the shower, which was in the middle of the room stood and funny be looked at could. We stayed in the 5. floor. The room was daily 2 times cleaned. The bar in the 8. floor was great. Great cocktails with view over completely Luxembourg. We didn't try the restaurant. We thought the breakfast was world class. Unfortunate was, that there is no spa area there. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Magdalene
Super luxury.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
A great luxury hotel with 1 a service! Rooms very modern and good bose sound system in the room. Breakfast was perfect... It couldn't have been better! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Steffen
A really nice place for your stay in Luxembourg
  • Recommended hotel
  • Singles
  • Business trip
  • October 2013
A well situated hotel with a beautiful view on the city of Luxembourg from both, bar and restaurant. Rooms are excellent and quiete Parking available. From my point of view the best place to stay in Luxembourg read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Thorsten
Great location, nice rooms
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2013
Great location, interesting appointed rooms, pleasant materials. read hotel review
  • Room
    5.0

    Very nice designed rooms, pleasant materials, high-quality haptics. Very comfortable bed, well soundproofed. The only drawback, the bathroom is practically integrated into the room, the glass shower cubicle stands in the room and the shower cubicle door is door of the bathroom. This is a bit annoying, if you 2. and one would like to sleep while the other was in the bathroom and showering, due to the noise and the light through the glass shower, this is not possible. Toilet is separate in large enclosed room. If you like real intimacy unknown in the grooming is in this room is not comfortable. Very good is the free mini bar and the espresso machine (nespresso) in the room, it should be much more hotels offer!

  • Gastronomy
    0
  • Service
    5.0

    Very friendly staff, speaks french and good english.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Great location, interesting appointed rooms, pleasant materials.

  • Location
    5.0

    Near the station, over the bridge arrives one in few minutes in the city center on the rocks.

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Jeff
Beautiful deco hotel in downtown Lux
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
The nicest hotel you can find in downtown Luxembourg. Very modern entrance, hotel rooms and amazing rooftop bar with view over the gorgeous old city center. The Sofitel is the go to address on every business trip. The rooms are large and very clean and new. Never nee disappointed. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Andrew
Excellent hotel
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • September 2013
Excellent location 10 minutes walking from the center. The restaurant on the top floor has great food and an impressive view of the valley. Most of the staff is excellent, although some of them aren’t very consistent. Stayed on the 7th floor right below the hotel’s bar, so had to handle a bit of extra noise. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Rafael
Great view
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2013
Lovely hotel with view over the whole city. On the top floor is a nice bar with panoramic windows It is also directly in town. Luxembourg is a very nice, romantic city read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Maureen
Design hotel
  • Recommended hotel
  • Couples
  • City break
  • May 2013
Very modern hotel with great minimalistic design. The room was very spacious, but the glass wall that separates the bathroom isn’t very practical if two people share the room (if one uses the bathroom the entire room is lit). Majestic breakfast, very complete and with great products. Free and fast internet. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Joe
Great business hotel with amazing views of Grund
  • Recommended hotel
  • Singles
  • Business trip
  • March 2013
A great business focused hotel with surprisingly large suites with spacious bathrooms with power shower and a separate toilet room. Amazing views of the Grund District of Luxembourg; widescreen TV with over 30 European channels; walk-in wardrobe; and a nice addition of free mini-bar and 6 cakes waiting on the desk upon check-in. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Frank
No 5, but solid 4
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
A modern star hotel with the entitlement to 5. read hotel review
  • Room
    4.0

    We had a luxury room with a view of petrusse valleys valley. The room was average size, closets dimensioned, hardly a possibility of a suit bag hanging space. Annoying ambientebeleuchtung of the tvs. In had bed sheets were changed, as dirty. Curtain was on the floor. Old dust on control element of the airconditioning, rest clean. Soap holder in the bathroom hanging on the 'thread'. Rather three stars as 5. the mattresses are very soft, is however a matter of taste. Furniture with light usage.

  • Gastronomy
    4.0

    Had breakfast in the room. Was not completely which ordered was, but otherwise quite good. However it would be still nicer, you could either with an appropriate tablet ensured, that one the breakfast in bed take can, or two chairs at the table provided. So you had to because on the bettkante sit (difference 4 and 5 stars). Smoker bar with a great view, unpleasant loud music and top prices (the single malt offer i can judge: very weak, qualitative selection too far high prices)

  • Service
    4.0

    Front desk staff was friendly and spoke english, german and french fully equipped. Staff does not speak always english.

  • Sport & Leisure
    3.0

    We did not use sport, pool not available (unusual for 5 stars)

  • Hotel
    4.0

    A modern star hotel with the entitlement to 5.

  • Location
    5.0

    The hotel is located opposite of the center, which on foot in about 10 easy to reach is. Station also nearby. Not have its own parking garage. Away from garage badly described. Tiefgaragenpreis 27 Euro/24 hours.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andrea
Great hotel in madrid, we will be back archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
We were at easter there. It was really great in this hotel. Correct nice ambiance. The bar is also totally great. It has a really beautiful view of the town. You can only be satisfied. I have asked for additional coffee for the nespresso asked. Have totally many-free of charge. On foot you are about minutes in the middle of everything. The tourist bus is recommendable, there it also times completely different will be made, as in other cities. As you can hear very gladly. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Ben
5-sterne and its characteristics archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2011
Yes, it is a five stars Hotel, but it is located in gare, on the other side of luxembourg city and you must cross the bridge, if you want to go to the city. No problem, we had a car, but does not have its own parking garage the hotel. You must drive around the house and take a public, somewhat odd and annoying, when it rains. the front desk didn't speak English or German, which I cannot understand five stars! The rooms were very nice with a view over the city. The eighth floor is a bar with outrageous ... prices: 18 €for a cocktail and 16 €for a without alcohol. Also smoked cigars there with preference, which is annoying. In addition to the loud music and bass, which unfortunately until 1 o'clock at night in the room to be an absolute plus. Five stars to actually see different. No pool, but small fitness studio. Breakfast in the eighth floor was very good, with everything you want and very nice, although unfortunately only French speaking staff. Good hotel, but some things are not to be understood. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
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Stefan
Modern city hotel with lovely view archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
The latest reviews are broadly consistent with my perception. The liftbenutzung is possible without a map. The huge selection of fruit at the Breakfast buffet was overwhelming. A minus is the very limited opportunity to counter in the room, the closet was virtually no shelves and too narrow. The foreign language skills the staff went are very different: at the check-in one lady spoke perfect German, the rest is English/French. There is unfortunately only king size beds (no separate beds). The hotel is good reachable, the views from the eighth floor (bar, breakfast room) is fantastic. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Robert
Great Hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2010
new first-class hotel in a very good location immediate on the old city, large public parking garage under the house, stylish bar and excellent restaurant on the top floor with a panoramic view of the city. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close