Hotel Kata Palm Resort^{(3.5 stars)}

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

3.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

3.0

Quality of the beach

4.0

Overall condition of the pool area

5.0

Child care or playground

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

3.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Disabled-friendly

4.0

Proximity to shopping areas

4.0

Distance to the beach

5.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Our deluxe room was great. The room was the best at the hotel, there big enough and functional. Our friends had a very small, musty superior room in the old part the hotel. This we can't recommend, although the balcony is somewhat larger than deluxe. But apart from that is the blanket on the head, because it's very cramped and small. In the deluxe rooms there was: air conditioning, flatscreen tv (dw), coffee maker, safe, umbrellas, flashlight, mini bar with very reasonable prices. The furniture and the curtains were clean and very good. The bathroom was also very pleasant, although shower and armatures already faults had. The sink smelled pitiful, as in the overflow water and not drain. We did with a dense plaster on tap hole in the grasp. The bathroom is with rickety shutters from the room separately. Even in the bathtub sitting, you can from the balcony to look. With the room cleaning we had always worked out well. There were towels sufficient. The balcony is small, but nice, though the furniture quite uncomfortable low.

The breakfast was amazing in the negative sense and the service there lousy. One sort of cheese and two types of sausage, you always had to wait, because they will be charged after 'out of stock' were. On the scrambled eggs, fried eggs and omelets had already a bit longer waiting for and then we had to order the eggshells even fish out. The cooked eggs were every day still half raw and the liquid protein gushed at the peel on the plate! So fit it then labbrigen, warm bacon! There was alternate waffles, crepes or pancakes, but it was always the same dough used-so it tasted also every day the same, and not particulary good! For breakfast it was partly very cramped and the tables were not wiped, only new silverware put down. The cleanliness we found overall miserable. We could at least a better tropical fruits, like mango or passion fruit desired, but there were often only lychee, bananas and melons, rarely also times papaya or pineapple. The drinks were also every day identical: even tapped coffee from the bucket, milk and three juices. The juice glasses were quite small, so you could the guests not resent, if it is just a few glasses on the saftstand are drank! After two weeks we went already annoying for breakfast, because we not any more knew, what we still eat should.

We had a bad start in Kata Palm, since we 9 hours arrived and still until 14 o'clock on our room should wait! Without any service, like for instance drinks, food, and so on. The service in the hotel we found just as unsatisfactory, since there is nothing nice to talk! The people at the reception were always dull and seemed annoyed from the guests to be. Also the staff at breakfast were, but there was no smile was! It is encouraging, however, that free wireless in the whole hotel was offered and the room cleaning worked well.

There is a fitness room with old, rickety and partly broken equipment. Use is dangerous. Further possibilities does not exist. Otherwise there is free wi-fi in the whole hotel, a german tv program and thank god no animation. The pools are with a few water fountains and otherwise really tidy, although not very clean. Chairs are but not sufficiently available, but beach towels there were completely uncomplicated in the room. Partly we had more than two beach towels! Palm trees and umbrellas offered little shade. The Kata beach is big, but well arranged. Extensive walks along the beach are not really possible. There is also a little trash at the beach and a smelly canal, as well as occasionally jellyfish in the sea. But we had almost no problems, also without bath shoes.

The Kata Palm resort is not a beach hotel. It is somewhat outdated but not the worst! The biggest problem in the Kata Palm is the lack of friendliness of the staff. Apparently all annoyed, bored and unwelcoming. Itself for breakfast smiled nobody. Only the cleaning ladies were a notable exception! We have never in Thailand experienced, therefore the hotel we can also not recommend! The noise the street you get on the complex nothing and in spite of the size it is in the whole complex surprisingly quiet. The guests are predominantly russian, australian and scandinavian guests, only little german. Transportation to and from the hotel are not in top condition, but reasonably alright and sufficient. Our check-in was a similar catastrophe as from 'Gaby & Thomas' described. We arrived at 9 o'clock in the hotel and should until 14 o'clock waiting for the room. When we after a locker room or air-conditioned waiting area asked, one led us to the pool restaurant! Great-further sweating and no shower in sight! After breakfast questioning, we were told, that this 350 Bhat (10 Euro) costs, since we had not yet checked in could have been. (later we found out, that the hotel-breakfast never this price justifies). We did eat out and could our room then at 13 o'clock relate. What a 'erfreulicher' start in the hotel

The Kata Palm resort is not a beach hotel. You have to approximately 600 meters the lively town of cover, around to the beach to come, almost around the Tennis- and golf course around. It is although it is very loud, but in the hotel mostly quiet. At the same time, when leaving of the hotel plenty of shopping and dining options available, to mopedverleihen and supermarkets. It is way too many the good and the ' talk ' on the street and also at the beach has already caribbean, very penetrantes level! Ocean view it in the hotel not. The environment we heard in the room almost never, except in fireworks! The beach section for the Kata Palm is tiny with only 30 beach chairs, which early time at the front desk every day new be booked! Who is gladly already 8:00 a. m. on vacation for two beach chairs at the front desk at? We have never made and better 200 Bhat for two beach chairs plus umbrella on a itself selected section out. The beach is beautiful, but not with the quiet in Khao Lak comparable, although the water here clear seems to be. The number of beach chairs is remarkable and lots of people press here. We would not have thought, that we get used to it, but after the first shock goes it then actually. In any event, it is reasonably 'quiet' with the following exceptions: jet ski, beach vendors and fallschirmziehen with the boat.

Reasonable size, otherwise moldy. Tv with dw. The air conditioning was so loud that you you sleep mind had, therefore it was very hot in the room. Sleep we got little. There was a fridge and a mini bar (we didn't use it). A safe is in the closet (with permutuation lock). Balcony with a view of the pool.

We had including breakfast booked. This was the worst breakfast was we have ever gotten. If you love in the early red curry, fish, soup and other hot meals to itself to take then it may still go, but if you like bread, cheese, sausage or similar may then you lost. There was toast and if you're lucky had one sort of cheese and 2 types of sausage. If the but was then one has to wait. That was then already times 20 minutes. Until bored the buffet restocked. The fruit choice was more than limited. The cafe was quite good. You shouldn't look exactly what vessel this comes.

The welcoming at the reception was already not very friendly. Rather bored us the lady. Questions were annoying. In the other hotel where we during our stay we were always greeted in a nice whenever we had a hotel staff member come across. The was not sunday The frühstücksmitarbeiter were bored. Which is not even a smile on their lips scurried. We always had lunch time a small something by the pool eaten. The food is with wrong prices advertised. (on the banner on the service area ) on demand why the bill now higher is said that the banner is dated! Mmh you can then also times change...!

The pool area is really nice designed and very well maintained. There was enough chairs and umbrellas.

The hotel is actually right on the main street but you get in the hotel anything with. Absolute peace and quiet. There are 2 pools in a beautiful tropical garden. We stayed in the older part of the hotel accommodated. The room smelled musty! The mattress was quite durchgespürt and the cushions were rock hard...! The bathroom was alright! We had a bath which we shower used. Despite shower curtain was after showering the bathroom underwater...! At least the water pressure was alright! While we were there, there were different nationalities in the hotel but mainly russians. Average age was mixed!

From the hotel is about 10 minutes to the beach (if you walked comfortably). You can but also a hotel shuttle takes. This drives however only at certain times of the day. But we were only 1 times briefly at the beach. Completely crowded. Rather Ballermann felling! In the hotel you can get a vouchers pick-up (before 8:30 o'clock) a beach in vain gets. Otherwise one must 200 Bhat pay for it...! Better you walk to Kata Noi beach (about 20 minutes), much nicer! Shoppen goes right on the doorstep go. Restaurants there was also very many in the immediate area. 1 time we had at the thai night in the hotel restaurant part. The food was very good.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

2.0

Variety of food and drinks

4.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

3.0

Quality of the beach

4.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

3.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

5.0

Other leisure activities available

4.0

We had on the superior room already written enough. The deluxe room was very big and optically very nice decorated. This rooms are in the newer part the hotel and are therefore probably also not musty and damp. The prices the mini bar was more than fair, hardly on the prices in the supermarket. The bathroom very big and shampoo, shower gel everything available. As well as plenty of towels and 2 towels. Air conditioning system and free safe, and flat screen tv were also available. But even the deluxe rooms were very badly cleaned. Mirror, badearmaturen and the very nice glass cabin shower were completely calcified and were also not cleaned. On the tables and shelves plenty of dust. Otherwise was the deluxe room very nice.

For breakfast there were every day exactly the same. Toast, bread, small rolls. Scrambled eggs, fried eggs, omelets, bacon, jam, fruit, muesli and some hot thai food, gek. Ham and cheese. With the choice we were very satisfied. Unfortunately also here the service the game... The tables were not wiped, only new silverware move. Crumbs of previous guests made you own way. Also cleared very slow, even though there was enough staff in the dining room was. The table had we also often itself and the staff looked us with the cell phone typing in the hand to...

Well... The service in the hotel for beginners Thailand tourists took some getting used to. From the great check-in told we had already. The famous thai hospitality experienced unfortunately only outside of the hotel. We had the impression, that parts of the staff dull and unmotivated seemed. Only the maid the one over the way ran greeted, others walked just past... As in this hotel with complaints are gone around, reported we already have. We were already in all hotels in Thailand and always loved it but this hotel is really an exception.

The swimming pool looked optically top. A pool, in once to the complex could swim, very nice tropical plants. Also enough chairs and umbrellas, but almost all were defective. And that is the large flaw of this ageing area: it seem like everything and nothing is being repaired and nothing more invested! By the pool it is very quiet and we could prima relax. Pool hours are until 19 hours. Around 6:00 p. m. the cushions eigesammelt. We wanted to have a little lie, nothing there, rising, edition pulled away and stood there we with our towels... But this also not more really surprised. In the hotel there was a gym and a spa centre, which we didn't visit.

When we arrived at the Kata Palm resort, we still thought: wow, what a great in thai style designed reception area... The first ernüchertung followed by at the check-in. The relatively dull receptionist checked us bored a, no information about breakfast times, general information on the area, etc.. Almost wordlessly she gave us our room cards in the hand and of al we our booked superior room entered was the vacation mood dwindles gone. The room smelled extremely musty, moldy and was completely damp. Everything in the room was damp, the bathroom mold on the walls. Back to the front desk we asked for another room. The nights room that you were shown was damp and musty. The highlight in 2. room was the abgetaute minibar, with delicious mold, on the melting water sponge. Back to the front desk. There was no other room available. One vertöstete us and after 3 hours! Wait they showed us a deluxe room in the newer part the hotel. Happy and grateful to the waiting time we thought, that we finally unpack may, until us the nice lady told us, that the booked rate of 85 Euro a night nor 15 Euro a night impact in bar should pay... Then was also slow our patience to end. We have explained to you, that it is not our fault if, when the complex was fully booked and we-if you were a reasonable superior room can offer-a höherklassiges room without an extra charge should offer. After endless discussions told us uncompromising with: either pay or from the mildew room! We do not have that so ever in a hotel experienced. After the long journey and endless waiting time we paid the extra to finally the vacation can start. When paying hellte also immediately the mine our speculating on. In spite of the great hotel in the hotel we want a fair, factual review. Likewise, we would definitely say, that we should not 'nitpicker' and not every flaw search. But for a rate of 100 Euro a night you can but a certain standard expected. Because of the many positive experiences in other hotels the same category in Thailand we were really disappointed.

The hotel is right on the main street with its countless shops and restaurants directly in front of the door. The noise the street you get in the hotel nothing and in spite of the size it is in the whole complex surprisingly quiet. To the beach there was a shuttle service and on foot you needed about 10 minutes. The beach is about 3 kilometer wide and in the back part there were loads of beach chairs and umbrellas to rent. The beach was great, clean and the water crystal clear. As it was at the beach very quiet, although it in the peak season was very busy. The hotel also has its own beach section with chairs. You have to in the morning at 8:30 a. m. get a ticket and can the loungers thus free of charge. Since we were in the morning at 8:00 a. m. not already queue (the tickets are giddy way), we rent the two are at the beach with umbrella for about 5 Euro. There is also plenty of bars, the beverages and food at fair prices. In the town itself there are unfortunately no small 'classic' thairestaurants, rather everything very touristy held. Around 15 minutes away on foot out of town we found but 3 restaurants, where we delicious and local food. The guest structure in Kata stock as well as in the Kata Palm resort about 70% russians, followed by italians, scandinavians and german.

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

3.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

3.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

3.0

Disabled-friendly

2.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

6.0

Distance to the beach

4.0

Transportation connection and available excursions

5.0

A bit dated, but the the price absolutely good. Shower was very nice. Ground level to celebrate.

Breakfast was also everything there. Otherwise we were not in the hotel. Is also not necessary. Lots of restaurants at a location nearby. I found it a shame, that it in the evening no bar in hotel. This is but also bearable, since in the vicinity many are.

English are moderate. But for general things. Friendliness and room cleaning were absolutely alright Very, very negative: one must in the morning to 8:00 a. m. lines, if you want a pool chair at the beach i would like. Around 8:30 a. m. is only someone there, and it is not certain, that you will still get a couch. We used this as a very annoying and we didn't use it. We are on a different quieter beach and the loungers paid. A shame...

Sport no. Pool landscape is very nice and quiet. Very good suitable for people with small children.

'value for money is okay definitely

The hotel is centrally located. Peace in the hotel, if you go outside, immediately shopping and food court in. Airport about 1st hour transfer by taxi.

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

3.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Distance to the beach

4.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

4.0

Atmosphere & furnishings

3.0

Overall cleanliness in the restaurant and in the dining areas

2.0

Variety of food and drinks

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

2.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

3.0

Family friendliness

1.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

6.0

Distance to the beach

5.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Restaurants & bars in the area

5.0

Proximity to shopping areas

5.0

Distance to the beach

5.0

Transportation connection and available excursions

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

6.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

4.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Distance to the beach

4.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

6.0

Distance to the beach

4.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Distance to the beach

5.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

6.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

6.0

Distance to the beach

5.0

Transportation connection and available excursions

6.0

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

4.0

Quality of the beach

3.0

Overall condition of the pool area

4.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

6.0

Distance to the beach

3.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0

Had a ' normal double room ' with a pool view. Room and bathroom in the all in all clean! But: it smelled extremely musty, which inevitably right on the clothes gave, in the closet almost no storage space available. Bed linens and towels old, with holes and stains!

Daily exactly the same desire and carelessly arranged breakfast! When ham or cheese were, which often happened, it took forever to refilled was. Pickles dry and several days old. Bacon everything but well, made me no a new impression. Coffee and tea in old glass jars on rusty hotplates offered. Between the used/dirty placemat from the 'voresser' was briefly wiped instead of the table again reasonable to prepare and the placemat to clean or exchange. To top it ran in the restaurant daily stray cat around. With a strong rain it rained through the glass roof by! The belonging to the hotel restaurant we wanted after our experience for breakfast 't try...

The well-known and cordial ' thai friendliness' we have all been met during our stay, not in the Kata Palm! Sluggish, unmotivated and disinterested meet here the point, specially the staff at of the lobby and in the restaurant. Room cleaning was very ok.

Pool area is around by the complex and is great! It is a shame, that the entire area including outdoor area completely was in need of a renovation. Each 2. umbrella folded regularly together, on a bridge over the pool hung the railing broken direction water and to care seemed the anyone. One of the two swimup bars was only on the stools in the water to identify, otherwise it could have been the 'junk room' from the obviously not existing caretaker can be... At the beach there are 30 beach chairs, which guests can be used for free. Vouchers for these to 08:30 to get one must at 08:00 o'clock at of the lobby wait, which for the number of guests: number not verwunder! Freshwater showers are at the beach unfortunately not available! There were daily good beach towels fresh to the room put!

On the first glance you might say: wow! A lot of green, great pool and great lobby, but as written above, only on the first glance! At least if you the more than musty room enters and on the first morning between stray cats the more than modest breakfast passed by the desire to this hotel. The vacation available for us under the slogan :' once Kata Palm and never again!'

The pretty crowded beach are less than ten minutes of restaurants and supermarkets, so that you with drinks etc. Supply. 'phukets traumstrände' we went to our first Thailand-stay different! The fine sandy beach as such and the turquoise water are very nice, but with its neighbors left and right almost on body contact to beach chairs, nobody had, only when around 80 to 85% russians... Conclusion : way too many people leave from as such beautiful beach not a lot of see. Near the hotel there are many beautiful restaurants in all price ranges. We found the restaurants right high direction Kata center consistently better, but that's a question of taste.

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

3.0

Variety of food and drinks

3.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

6.0

Distance to the beach

4.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Family friendliness

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Restaurants & bars in the area

6.0

Proximity to shopping areas

6.0

Distance to the beach

4.0

Transportation connection and available excursions

5.0

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Child care or playground

3.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

4.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0