Hotel Mercure München Altstadt(3 stars)

Hotterstr. 4 80331 München Deutschland / Germany Show map

Average rating

39 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.7
  • Service
    4.6
  • Location
    5.6
  • Food and Drinks
    4.6
  • Sport & entertain
    3.5
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27 hotel reviews in Englishsorted by travel date
Oliver
Middle class business -hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
Middle class business -hotel. The location marienplatz is very pleasant. Internet and mini bar were free. The breakfast was good. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Thomas
Great hotel in the city of Munich
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Very appealing hotel in the middle of in the city centre. The Rathaus and the S-Bahn are 2 minutes away. The room is modern designed. The mini bar is inclusive. However stood on the 2 day only 2 small bottles water in it. This is already very disappointing, especially if you can advertise and as a guest one may therefore not afterwards. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Dmitry
Good hotel in the city center
  • Recommended hotel
  • Couples
  • City break
  • October 2012
Good hotel in the city center, all attractions in 5 minutes, is a fair price, great breakfasts, good and cheap wireless Internet in the rooms, nice restaurant in economy class in the same building, bright rooms. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Michael
Accommodation in Munich? Then it goes into the Mercure old t
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
If there to Munich goes, then it goes to the Mercure old town! Very friendly and also competent staff. Breakfast is extremely varied and tasty. The rooms are very clean and offer a high level of comfort. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
Super city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
For a city break to Munich very recommendable hotel. Nearby the marienplatz located, you can get the whole city center on foot explore read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Eva
Perfect location in the old town
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
We were for the first time and were satisfied. At the front desk one was friendly and helpful... The room was good and completely enough for a short trip... In the bathroom are unfortunately no hangers for a towel and washcloth they know not... The breakfast was also class, especially the fresh orange juice... The biggest disadvantage is however the construction there... We were lucky with unserm room(401)... The location is really great... One is in two minutes in the old town stachus... Perfect... We would definitely recommend this hotel... read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Clean hotel in a good location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Ideal hotel for tourists, all major destinations in Munich are on foot respectively per public transportation reachable (2 to 3 minutes' walk from marienplatz ). The hotel is normally clean, even in the corners;-). The breakfast was nothing special but still acceptable. Is currently exactly opposite a construction site but little mind. We were satisfied and had nothing to fault. Tip for drivers: get a day ticket in a garage, otherwise the night for the car more expensive than the room. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Pascal
Good hotel, super location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
The hotel is perfectly located. Marienplatz, lots of shops and restaurants are on foot in 5 minutes to reach. Also the next subway-station (marienplatz) is in less than 10 minutes on foot reachable. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Thorsten
According the homepage fitness area
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
Mercure old town München According the homepage is a fitness area pictured with a treadmill. On demand, where the fitness area am, I was told, the hotel would not fitness area. On the instruction, on your home page fitness area with treadmill pictured is, I was from the reception responded ' this would have several guests criticized...' And changed? None! Therefore, the Laufsachen free packed...! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Günter
Construction noise from 6 o'clock Monday morning
  • Hotel not recommended
  • Families
  • Translated
  • Business trip
  • March 2012
Here a hotel available from 75 euros and the sunshine tariff, only that is not happening! On the windows side is a construction site, since starts from 6 o'clock the noise, when this construction is finished, You can the hotel definitely recommend again. Double room 120 euros the night is with the noise a joke read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.7
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Christin
Munich gladly again, but not here
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • March 2012
The hotel is actually located great, as you can't complain about that, but the service leaves much to be desired. read more
  • Room
    2.0

    After we had then our smoking room as absolute non-smoking had referred, it was yes unfortunately unfortunately no other more freely we weren't as under the shower while we our room first extensive ventilated. But too early been pleased. The shower was unfortunately not close and our full bathroom underwater. Thanks also

  • Gastronomy
    3.0

    Breakfast was okay, however has the staff only very zögerlich and slowly refilled.

  • Service
    2.0

    We have only at 18 o'clock checked in, that was a big mistake. On the internet we directly on Mercure booked. Without some comments, whether we are smokers or not. When we dam at 18 o'clock checked in was called it suddenly, that one us a smoker and a not rauerzimmer reserved. Because we on the internet when booking this is not information would have. All the guests, the so no information are in this hotel automatically smokers or what? Incredible.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel is actually located great, as you can't complain about that, but the service leaves much to be desired.

  • Location
    5.0

    Location as mentioned super, one is fast fast at the marienplatz, sendlinger gate, horbbräuhaus and viktualienmarkt

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Jörg
From the outside well, from the inside okay!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
The Mercure old town captivates because of its location and its staff! In the immediate vicinity of viktualienmarkt and marienplatz are all possible purchase- and shoppinggelegenheiten easy to reach. The public transport is also within walking distance-you can for example the S8 and from to the airport ( about 40 minutes) from marienplatz use. The staff both at reception, as well as for breakfast are very friendly and helpful - there were several stays this house has no reason to the complaint. However is the crux of this house exterior appearance and his cooler/ cold charm inside. From the outside ... smooth as' box ' to designate are all appropriate here. Inside an attempt by the team of the house for example the breakfast room with all are available the decorative means pleasant and appealing to designed. This can despite only conditionally, since simply architectural charm and finesse of the building missing. If one is aware of this, then the Mercure München old town book. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Sascha
never again this hotel
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • February 2012
I was the first time in a Mercure hotel with my father the Klitschko fight in München to see (from Saturday on Sunday ). I have extra the day before in this hotel called to ask, where we because could park, as we were in a slightly larger car and we already thought, that the hotel's own parking too small is. As an answer I got a lady said, it was a Hirmer car park a minute away from the hotel is. So we as on Saturday free Internet access and did nothing, when we sign at the entrance read ..., that Sunday as would, finally knew the woman on the phone we Sundays again leave, as in the computer sees and I it said. Normally it is common, that hotels in cooperation with parking garages are, have we have stayed in several hotels (such as the later turned out it was here also times the case). At least the parking garage then on the day of departure, in other words Sunday and we came not to our car. You could have made us calm at the front desk arrivals to instructions can. There are two small Signs as, the you easily overlooked can. We have a sign only read, by chance, as we go back to our hotel and return home, since it was then too late. Of course reported the woman at the front desk the next morning of them. So what unfriendly and incompetent. You could/wanted nothing at all make. There was no manager there and no other Supervisor (it can't be, that no matter, whether it Sunday or not, nobody something to say, as was). They wanted to simply cannot help. She, so was the impression, not at all interested. Well, I can only there are 1000 times write how unfriendly this person was. They gave us the tip, let us above the entrance garage places, any long term parkers already and are on your way. And the in a renowned three star hotel. Well we were out, 1 hour to the cold and it rained from buckets. Luckily then also someone came and gave us one opened. The man was already very long long term parkers in the garage and very nice been. He gave us from the hustle and bustle of the parkhouse grumbl in the hotel reported. According to his statements had the hotel a key. But the hotel staff must probably rotten be (so was his idiom), always with the guests to walk out. Therefore has the hotel the key always the guests given, so that it can itself unlock could and had to afterwards the key again to the hotel return. Then the operator the parking garage the hotel probably the key again decreased. This is what I call genuine service. How can anyone on the phone a day before arrival say, that you in this car park drive, although the no key have. Next point is the breakfast. US is actually the appetite but before departure we wanted to then fast something meal. That was on the whole okay, but the salmon was barely red, had everywhere brown stains. Did not delicious looked. Furthermore read the staff during the work times completely gladly newspaper directly at the front desk instead of working. The window in the rooms you can forget. You can hear every word, that on the street spoken will. Never again Mercure. My father and I were very disappointed. I would recommend this property to anyone. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
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Sandra
Super class -hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
The Mercure München old town belongs to the a few stars on Bavarian middle class was, because it's not very centrally located nearby the main sights, but offers also a excellent service. The numerous comfort include for example a massive Orangensaftpresse for breakfast, free sky on the rooms and even the mini bar is completely free of charge-such benefits you are looking for then even in the 4 or five star hotels in vain. All together the Mercure München old town a very likeable hotel and ideal starting point for your business meetings in the capital, at least as good ... suitable for private trip or a short stopover in München. Thumbs up! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Uwe
Central location but noisy
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2011
The hotel made a good impression. The rooms and the bathroom are in good condition, a flat screen tv is available. The location is centrally located in the city, all reachable on foot. Very annoying is the giant directly in front of the hotel. It was already very annoying, if early in the morning the construction workers such a cause noise, that you woke up. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Pascal
Hotel in great location in the heart of Munich
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
The hotel scored especially with the very central location in Munich. Many attractions can be found in the immediate vicinity. The marienplatz square is about a five-minute walk. The rooms are functional. During our stay, we had to take into account during the day noise, as in the immediate vicinity of the hotel is built. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Christian
Inexpensive City Hotel, better than we expected
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2011
The whole impression the hotel meets all expectations. The central location makes up the building site next door. Unfortunately, there was at the time of my stay unsatisfactory was the parking, which by a nearby parking garage could be resolved. This hotel is ideal for city travelers. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Jürg & Alexandra
Very good middle class hotel! Great Breakfast!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
Top Location. A bit away from the centre of the old city. Relatively quiet location. Shop, shop, eat and drink in the immediate vicinity. The steak house at the hotel is highly recommended. The breakfast buffet was great. The hotel was clean, modern and clean. Congratulations, we love to stay there again! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Wilfried
Altstadt Hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
The hotel for a short stay is to be recommended at any time. It is clean and is centrally located to all the major points of the trip. Currently a construction site is however right across the street so it is only on the weekend to book. Otherwise again at any time. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Nicole
Great Location
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2011
The Mercure München Altstadt is the location can't be top. Everything is within walking distance in shortest time to reach. Unfortunately the hotel is located directly opposite the hotel is a construction site, the work that start at five hours in the morning. Sleep with the windows open is in the hotel unfortunately not to think, the street is very noisy and the construction site at 4.30 o'clock at. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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