Hotel Jumeirah Emirates Towers(5 stars)

Sheikh Zayed Road View on map

Average rating

313 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.7
  • Location
    5.4
  • Food and Drinks
    5.6
  • Sport & entertain
    5.1
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93 reviews for this hotel sorted by travel date
Pawel & Sandra
Great Hotel!
  • Recommended hotel
  • Couples
  • City break
  • November 2015
One of the best hotels in Dubai. If you're on the fence about staying here - don't! We really enjoyed our time here and had no bad experiences. read hotel review
  • Room
    6.0

    The Suites are spacey, well designed. The bathroom was very clean. All necessary items provided (or even more than that!). The room gives a modern feeling and has spectacular views (46th floor).

  • Gastronomy
    5.0

    The food was very good, however it did not blew us away. Breakfasts were an easy 10/10 but the food in the room service missed something. It was good and we enjoyed it, but it wasn't "absolutely delicious".

  • Service
    6.0

    One of the few hotels I ever been to, where Service and Customer Feedback is taken seriously. Every guest feels like a VIP. Everybody is nice, smiling and you see they care about providing you the best service they can.

  • Sport & Leisure
    6.0

    The complimentary 0gravity beach access and the pool area was great.

  • Hotel
    6.0

    One of the best hotels in Dubai. If you're on the fence about staying here - don't! We really enjoyed our time here and had no bad experiences.

  • Location
    6.0

    Close to Dubai Mall, Burj Khalifa, Restaurants, close to the highway. Really great location.

Close
Aida
Excellent Service, definition of a five star hotel
  • Recommended hotel
  • Couples
  • City break
  • February 2015
I love this hotel, it was super clean, staff was very professional and the overall stay was exactly what I needed. I recommend this hotel to anyone staying in Dubai for 3-5 days, as it is quite expensive to stay here, but well worth it for a short break. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Robert
Perfect Hotel for Business and Leisure travelers
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
Staying at the Jumeirah Emirates Towers is always a pleasure. This time I got upgraded to a room with club lounge access and I can recommend to book a club room. The lounge provides so much benefits that the extra cost is really compensated. In the hotel are so many restaurant outlets that the choice for which restaurant to go is nearly a challenge. I do can recommend the Tokyo House. It is amazing. The hotel is also recommended for leisure + family travelers. Yes it is not located at the beach but therefore the hotel offers free shuttle services ... to shopping malls as well as water parks. The entrance to the water park is for hotel guests free of charge. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Alex
Very nice hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2014
A very nice hotel, in a very good location. We had a room on the 31st floor and therefore a great view of the Burj Khalifa. There is a free shuttle service to the Dubai Mall, transfer time about 10 minutes. The transfer time is approximately 30 minutes from Jumeirah beach. The approx 3km long stretch of beach is located directly in front of the private Burj Al Arab 7-star hotel and at this time of year (Aug.) you could always find free beach chairs with and without an umbrella, these are also available for free. Along the beach ... section there are several small golf buggies, which happily take you with them, so you could easily reach your favorite stretch of beach. The cleanliness of the room and the entire hotel is really exemplary. All in all we would book this hotel again immediately.) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Uzair
Fantastic hotel
  • Recommended hotel
  • Singles
  • City break
  • June 2014
Jumeirah Emirates Towers is renowned for a reason. Very clean, fantastic service, beautiful lobby. Clearly a more business hotel though. read hotel review
  • Room
    6.0

    I was upgraded to a better room because it was my birthday. It was a great room. You could connect your iPad to the TV. Coffee machine. Minibar. Safe. Telephone as well as it being very clean.

  • Gastronomy
    6.0

    Room service and the restaurants in the hotel were very good. There was a large selection of restaurants in the hotel. Note that you can walk to the other tower for the restaurants there. Breakfast was also very nice!

  • Service
    6.0

    Excellent service. All members of staff are very friendly and always willing to help. On the day of check-in, I lost an iPad and the staff at the front desk were very helpful in trying to retrieve it. Turns out I left it in my taxi!

  • Sport & Leisure
    0

    Unfortunately the swimming pool was being refurbished at the time which was not communicated to me at the time of booking. We were allowed to use pools at Jumeirah Beach Hotel, however.

  • Hotel
    6.0

    Jumeirah Emirates Towers is renowned for a reason. Very clean, fantastic service, beautiful lobby. Clearly a more business hotel though.

  • Location
    5.0

    The hotel is in a great location. It is easy to get to Madinat Jumeirah, Dubai Mall, Mall of the Emirates and Dubai International Airport.

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Heike & Christian
Nice, modern hotel in a very good location!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2014
The hotel consists of 2 towers, which are known throughout Dubai. The hotel has a metro station, which is also called this (Emirate Towers). The hotel is pompous and sophisticated, very clean and not so 'Arabian', but rather modern, which we really liked! WiFi was free of charge, not just in the hotel but at the beaches (Madinat Beach and Jumeirah Beach) and also at the pool. Good thing! A lot of business people, but also a few people who like to swim. The hotel is about a 25 minute shuttle ride from the beach, that is far, it was ... okay for us. But the hotel really has a GREAT LOCATION! We booked breakfast, but more about this below. We received a room on the 13th floor, with 20 Euro at the check-in we couldn't get anything, because no other room was available! But the view was still great! read hotel review
  • Room
    6.0

    We had a double room deluxe, which is the 'least expensive'. Room was relatively large and equipped with a large window. A dream. Everything of the finest quality, flat screen (2 German channels ARD and ZDF), Nespresso Machine (as mentioned before), nice big bed. very cuddly bedding! The bathroom was also nice, with a tub and shower and bidet. It was cleaned daily and thoroughly! Top! There was a minibar, but it was very expensive. There was a refrigerator where you can also put your own drinks. There were 2 bottles of water free of charge every day. We bought water to brush our teeth as well, we were not sure how good the tap water is there.

  • Gastronomy
    5.0

    There are different bars and restaurants, whereby we did not use most. We were only in the 'Mosaico' for breakfast, a lot of space and the breakfast buffet was very lush. But there are a few things to say: the coffee on the first day was cold in our pot. The scrambled eggs took getting used to, I am probably too much of a gourmet, they did not taste good to me. Unfortunately, we had the problem with finding a space. We were taken to the table. When we wanted to sit at a window, which worked other times, we were nicely told to take a different table. That was somewhat strange. Otherwise nothing was missing, coffee, tea, water and soft drinks for free and a gigantic selection of everything! Prices at the pool bar and at the beach were too high (15 Euro for a portion of noodles with tomato sauce, and the plate was tiny!), water bottle 5 Euro, etc.! Otherwise everything was of a very high-quality! Nespresso machine plus capsules in the room, what else? ;-)

  • Service
    5.0

    Service and friendliness were great! The rooms were cleaned thoroughly, even if a note was slid under the door at 7:00 that they could not change the mattresses, because 'Please do not disturb' was there! As people on vacation, we were not out of the hotel at 7:00! But that was not a problem. Almost nobody could speak German, almost everyone can speak English.

  • Sport & Leisure
    4.0

    There was no entertainment or disco. There was a health club, very high-quality! Pool was okay in regards to the size, just a little dirty at some places. We also had bad luck in that an Arabian family was there with children and one of the children threw up in the pool. Nobody noticed that at the beginning and the family did not tell anyone, so it was swimming in the pool :-( There were enough sun umbrellas. Towels were free of charge at the pool and beach. There were also showers at the pool and beach. Wonderful!

  • Hotel
    6.0

    The hotel consists of 2 towers, which are known throughout Dubai. The hotel has a metro station, which is also called this (Emirate Towers). The hotel is pompous and sophisticated, very clean and not so 'Arabian', but rather modern, which we really liked! WiFi was free of charge, not just in the hotel but at the beaches (Madinat Beach and Jumeirah Beach) and also at the pool. Good thing! A lot of business people, but also a few people who like to swim. The hotel is about a 25 minute shuttle ride from the beach, that is far, it was okay for us. But the hotel really has a GREAT LOCATION! We booked breakfast, but more about this below. We received a room on the 13th floor, with 20 Euro at the check-in we couldn't get anything, because no other room was available! But the view was still great!

  • Location
    5.0

    Just 10 minutes from the airport, 25 minutes to the beach. You can book a lot of excursions, whether a desert safari, boat tour or visit to the Burj Khalifa. We booked everything at home. The Dubai Entertainer is not bad, costs 70 Euro, but there are a lot of certificates in it. We did not book the view platform from the Burj Khalifa, but rather a window table in the 'Atmosphere' bar. The bar is a few floors below the view platform, so almost just as high. But no crowds and we could enjoy the view while eating and drinking... (Costs 50 Euro per person minimum!), but it was worth it.

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Mieke
Jumeirah service !
  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • April 2014
City hotel with shuttle to jumeirah beach is a great advantage ! Also shuttle to Dubai Mall Near the airport . Good service and delicious food and service in Mosaico for breakfast Deluxe rooms are small but functional, ,Nespresso machine, tea maker, amenities of Molton Brown Higly recommend and will go back in the future read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Tobias
Short Trip
  • Recommended hotel
  • Singles
  • Other stay
  • April 2014
I would go again! Had a great time and was able to relax and do some sports. The food is good and the weather mostly nice and sunny. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Peter
Well, could be better for a 5-star hotel
  • Recommended hotel
  • Friends
  • City break
  • March 2014
We went here during easter weekend, which means rooms are cheaper as Jumeirah at Etihad Towers is a business hotel trying to increase utilization during weekends by lowering price. Despite offering the same level as its sister hotel in Abu Dhabi, the price was still higher and the standard was a bit lower - "high ABV drinks" were offered only for 2 hours in the Executive club as were "fizzy drinks" which were regular, not "french" ones. The hotel also looked a bit outdated although it was reconstructed a while ago. Despite this, I would probably still recomment this hotel ... if you can get hold of some price offer (usually directly through the hotel website). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Detlef
Emirates towers - absolutely worth a visit! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Very clean and very well-kept hotel. Staff despite arrival around midnight very friendly and courteous. A complaint (from the mini-bar was a bottle of wine with water filled up) were dealt with immediately and substitute delivered to your room. The room was very well kept and clean. Plenty of space and a large bathroom with shower and an additional bath. The breakfast was plentiful and had always fresh products. In front of the hotel there were always available taxis and the metro station is 5-8 - minute walk away. Our opinion: very recommendable! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Ute Friedel
A hotel of the top class archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
A great hotel! Equipment of the room, cleanliness and friendliness are exemplary! A very pleasant stay and a welcome oasis in the heat of the city. Highly recommended! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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U2
Top location to discover the city archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
A service that we've not experienced for a long time. Whatever you ask the staff about, they will never say 'no'. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Balthasar
Business hotel with a special flair archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2013
This was our 2nd stay in the Emirates Towers Hotel this year. A beautiful business hotel, it was a little old, but still on the highest level, a luxury hotel that leaves nothing to be desired. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Barbara
Exellentes Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
Ein ideales Hotel um Dubai kennen zu lernen. Service und Ausstattung entsprechen voll und ganz 5*. Wir haben uns hier sehr wohlgefühlt. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Usman
Excellent hotel! archived
  • Recommended hotel
  • Families
  • City break
  • October 2013
Very good service. Very comfortable, clean rooms. Breakfast was also superb. Free Wild Wadi Water Park vouchers are provided for adults staying at the hotel. Overall excellent hotel, though a bit pricey. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Modern city hotel with good service archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2013
Very nice hotel in the city of Dubai. Unfortunately there is a construction site near the hotel at the moment. Views can be disrupted. The noise doesn't come in, because the hotel is well insulated. You can use the services of the sister hotel for free. You can get tickets for Wild Wadi Park and Jumeirah Beach at the reception. A free shuttle is also available. All in all, great service and a modern hotel. Not far from downtown. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Stefan
Top notch archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • October 2013
The rooms are pleasantly large and through the floor-to-ceiling windows for a spectacular view of dubai free. All areas are meticulously kept clean. The hotelklientel is international and exists to the majority from buisnes travellers. The atmosphere in the lobby and also in the rest of the hotel is very upscale. For example an evening harfenkonzert in the entrance area. Wlan for free in the hotel and not encrypted. read hotel review
  • Room
    6.0

    We had the room 3609 with view toward deira. In the room everything was automated, up to the curtains. Free of charge are kettle, nespresso machine and iphone/pod/pad recharger cables (30 pin connector). It is very clean and for our needs large and well furnished.

  • Gastronomy
    5.0

    The breakfast buffet is great, all international specialities from miso soup, on european to kamelmilch are available and the quality was impressive. In 50./ 51. floor is' alta badia restaurant & bar ' - formerly vu's restaurant & bar. We found the bar small, uncomfortable and not worth seeing. The restaurant seemed to us according to the map expensive, but we didn't use

  • Service
    6.0

    In all belagen perfect and rarely seen. Without exception all employees we encountered were friendly and courteous. Everyone speaks english - german i don't expect. The turndown service can provide small snacks in the room.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The rooms are pleasantly large and through the floor-to-ceiling windows for a spectacular view of dubai free. All areas are meticulously kept clean. The hotelklientel is international and exists to the majority from buisnes travellers. The atmosphere in the lobby and also in the rest of the hotel is very upscale. For example an evening harfenkonzert in the entrance area. Wlan for free in the hotel and not encrypted.

  • Location
    6.0

    It is located directly on one of the main streets of dubai, to the metrostation there is about 10 minutes to foot and in front of the entrance taxis are also always available. Entrances into the two jumeira sister hotels or their beaches and the wild wadi water park are also free and the concierge to ask. All these destinations are a free shuttle route. The hotel is a small shopping mall - unfortunately expensive and not really interesting. Better with the free shuttle to dubai mall.

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Horst
Good for business - less so for a holiday archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • September 2013
This top business hotel is located in the financial and exhibition centre of Dubai, close to the venues. The whole appearance of the hotel is luxurious. You can find very friendly staff everywhere and the public areas were well looked after. We had a deluxe room on the 21st floor with a view of the Burj al Khalifa and other landmarks. There were no problems with the furnishings, all comforts were available and there was enough space. The bathroom with bathtub and walk-in shower, toilet and bidet offered all the comforts that one might wish for when travelling. Only the ... access to the electrical sockets (don't forget the adapter for British connections) was very limited - only one free access. The hair dryer is not in the bathroom, but at the desk. The cable is very short and therefore uncomfortable to use. Another hair dryer, that was provided on request, then had to be plugged into the only socket available. The breakfast, which was also booked, is served in pleasant surroundings. From international to Japanese/Asian and Arabian cuisine, there is something for everyone - great selection and excellent quality. The bread/rolls and pastry selection is excellent, all types of specialty coffees are served. In the attached shopping centre you will find restaurants and shops in the high-priced segment. The pool at the hotel is relatively small, but is only used by a handful of guests. At least two lifeguards are on duty every day and make sure that nobody gets hurt. The hotel offers a free shuttle service to the Dubai Mall several times a day (there and back), as well as a free shuttle service to the sister hotels Jumeira Beach Hotel and the adjacent Jumeira Madinat which can be recommended. In both hotels you can use the beach facilities free of charge and you have a great view of the Burj al Arab. Our good intentions to use public transport failed due to the high temperatures and the low taxi prices. The 150 metres from the hotel to the metro would have been the greater effort. When staying in Dubai for business purposes, the city is definitely an interesting place. The skyline is worth seeing for tourists. Otherwise Dubai is a holiday destination without any obvious attraction, at least for the time of year we stayed there. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Annett
Always gladly again archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
It was a really great vacation, nothing to complain about. It would be of course nice if someone would speak German at the reception, unfortunately our english was a bit bad. Otherwise everything was very good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jan
City hotel centrally located archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • August 2013
Very well furnished hotel, very friendly staff, Centrally located, with the shuttle bus fast at the beach Or with the metro to all the main attractions read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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