Carathotel Wittelsbacher Hof Kelheim(4 stars)

Donaustr. 22-26 93309 Kelheim View on map

Average rating

47 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    4.9
  • Service
    5.1
  • Location
    5.2
  • Food and Drinks
    5.0
  • Sport & entertain
    4.4
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31 reviews for this hotel sorted by travel date
Manfred
Coolness in Kelheim.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
For a small town like Kelheim a surprisingly complex made it new hotel, but it has old architects coolness and is not so professional like a chain hotel - no outlet by the bed! Poor lighting, mini bath and shower cubicle, which was now no longer neubaustandard is. Irritating: mexican restaurant, and then there are but bavarian delicacies. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
Close
Regina
Just great
  • Recommended hotel
  • Singles
  • Business trip
  • April 2013
Nicely located in cute neighborhood , next to the Danube river. Lots of places to see around, like beautiful old town. The conditions and furnishing are just great. The stuff was very professional and the food was perfect read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Manuela
Completely be comfortable!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Very nice and pleasant short stay! Quiet room, no noise, pleasant sleep, very good relaxation and relaxation! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Marco
Great facilities, large room, very clean! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
We had in the 21 October a boat trip on the Donau with brunch and had to because of the early abfahrtstermins one night before to Kelheim travel. Rather coincidental we chose the hotel. The weekend price is for travellers really good. The size of the room surprised us: own sofa/sitting area, large bed, small desk with internet access -internet connection (!), in addition a weak wi-fi-signal, which one however does not need, if you express lan has. It noticed to me negatively, I do not voice-over-ip -connection manufacture. That means, that no use the private phone number of internet ... was possible. I think, that internet telephony is currently blighted, as an on-site telephone in the room stands. For a longer stay it would be nice, if the own telephone number via laptop could use. A free usable spacious safe was in the closet tucked away. A newer Philips-32'-flat tv-device was also available. The spacious bathroom was separated from toilet. Everything is equipped with high quality and really clean. In the house are occasionally events, also on this weekend, but we are in the bar, the on the attic storey for all is freely accessible. It was crowded but very spacious and is a tip for all cocktail fans. Btw, the living area safe and reliable for not guests through glass doors separated. In the hotel was really practical and well planned. I think it was recently renovated, because everything was rustic but not' run-down'. The hotel is in the town and thus everything on foot easy to reach. The particular are of course the rides Donau, in direct near the hotel start. Unfortunately are patronage as we are by the bad connections at a disadvantage. Trains run to/from hall and then the tracks to Kelheim not sufficient, but there is a regular bus service, both from maintenance condition, as well as the roadmap was a city such as Kelheim not 'worthy'. Without taxi it goes from 18,30 sunday did not come back, because there is no bus more to the train station. I believe this is a 'ko-criterion' for kurzreisende, the car want to. Nevertheless there are for the hotel a clear' thumbs up!'. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Walter
Well intentioned... archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2012
Beautiful, attractive house in the bayernland usual style, the altogether harmonious and well run performance. Modern equipped, not too small room, as the whole hotel - of friendly and carefully working staff clean and kept clean. Especially worth mentioning the sauna and turkish comprehensive wellness -complex! read hotel review
  • Room
    5.0

    Not too small, clean and smart furnished room with free safe and a tv.

  • Gastronomy
    4.0

    Mostly local, bavarian kitchen with so-so quality. Perhaps it was also the operational arise, that simply not everything worked. Beautiful, spacious bar at the top floor with also friendly, always hard-working staff.

  • Service
    3.0

    Normally friendly, always polite and binding common staff, the unfortunately as a part of a common dinner a 20 -headed group completely overburdened were. Actually lag the polluter in the kitchen, waiting time of more than two and a half hour, to be the last food standing in front of you had, bear witness to this!

  • Sport & Leisure
    5.0

    Pool isn't available, but the aforementioned beautiful and also always clean wellness -complex with a sauna and steam room.

  • Hotel
    5.0

    Beautiful, attractive house in the bayernland usual style, the altogether harmonious and well run performance. Modern equipped, not too small room, as the whole hotel - of friendly and carefully working staff clean and kept clean. Especially worth mentioning the sauna and turkish comprehensive wellness -complex!

  • Location
    3.0

    The hotel lies at the edge of the center from Kelheim, on whose vorbeiführender cobbled street also the at night not only at the weekend reger traffic prevails. Also passers-by or hotel guests in front of the house, and unfortunately not in the courtyard, do not insignificant noise level, by closing the window almost can be reduced-; with warmth, as early September this year in eastern bavaria the case, because of missing air conditioning the famous eaves, in which you itself again ( noise or heat).

Close
Maike
Perfect archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
We had a Famlientreffen and come from all corners Germany. There were 6 room for 2 nights in the hotel and we had a perfect weekend, thank you very much! Everything was very nice! Kind regards from Munich. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Doris
Nice hotel, with faults, a great shame archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2012
The reception was very cool, the Bavarian friendliness unlikely missed! Staff very reserved. Here could us not competent statement to excursions in the Uumgebung etc. Be given. We thought that was unsatisfactory. A recommendation for the hotel: trained and pleasant staff would be very recommendable! Only the staff in the bar was very nice. There we felt really good. Beds were extremely hard. Longer, as 2 nights, we would have not stand. In the hotel was at the weekend a wedding. Until 4:00 A. M. noise. Room to the street very loud. Booked through Bocking and our review delivered. ... This was not understandibly not published. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    1.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Friedmann
Lovely hotel in the heart Kelheims archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Nice hotel in the middle of Kelheim. Room was very small, very beautiful though decorated and for an overnight stay more than enough. Good, varied offer for breakfast. Prior 24 hours möglic. Very friendly staff. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Anja
Well managed, quiet hotel in the historic center archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
The mattresses was very hard and after one night was the whole body up. Also the bathroom was for two people way too small. The breakfast buffet was very diverse and there is something for everyone there. A kaffemschinem, which cappucchini gave, rounds off the offer. But also on special requests were received. The front desk is from 0:00 until: o'clock manned, what a plus point represents. read hotel review
  • Room
    3.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    2.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
Close
Helene
Plain from the outside, great from the inside archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
Very pleasant stay with extremely likeable and helpful staff. Nice ambiance, trendy and tasteful decor, as well as room, as well as restaurants. Great bar, although somewhat loud. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Günter
Hotel room as sauna archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2012
In our hotel room ( as well as that of our friends) were intolerable temperatures. Although the outside temperature merely approximately 25 degrees fraud, was the inside temperature our room significantly higher. A Cooling/ air ventilation was only inadequate possible ( no air conditioning). Sleep was under these circumstances not possible. An air-conditioning is necessary. On the wonderful terrace took delivery of three drinks unfortunately 25 minutes. Far required a 2. Bestellung 15 minutes tell us, that the ingredients (aperol Sprizz ) unfortunately no longer available are. To top it off, they asked short before 22:00 o'clock all the ... guests the terrace to leave. Further drinks merely in the bar in the house. This content with the manager personally been discussed. read hotel review
  • Room
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Wolfgang
Hotel in the historic center with modern flair archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • July 2012
Hotel in the middle of the old town from Kelheim location. From here it is within walking in a few minutes in the center, at the Schiffslände the Danube or in the Bräustübel the tailor Brewery. Our group occupied several double rooms, the in the price right, in size and facilities however very different. When checking in Definitely on the size of the room especially also the bathroom and the location the rooms eighth. Recommendable is the old building with the rooms to the inner courtyard located. Evening is the bar on the attic storey highly recommendable. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
Close
Katrin
Great hotel! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
I recommend the hotel most warmly further! Great staff, in case of any problems or questions directly to the body! Breakfast was sufficient! Room is very clean! At a small extra charge is the breakfast directly at the bed brought! Super! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Christian
Rarely so a bad service experienced archived
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • May 2012
A hotel, the mystery abandoning! On the one hand, beautiful new ( or freshly renovated?) house, beautiful rooms, nice inner courtyard. On the other hand catastrophic service and quality beyond good and mean. We had a workshop, were regularly underserved (despite repeated demand no drinks) and lukewarm coffee experienced anywhere. Vorbeihuschendes staff, for 'not responsible'. Eternal waiting times for the food, the ordered beer has been forgotten and finally-no joke! -after a hour served. Salad without dressing, dry horseradish, asparagus destroyed by terrible brown bags sauce (instead of Hollandaise, the on the menu stood ). Only Saving grace: the beautiful ... hotel bar. You can only hope, a wrap is under way, this chaos caused, and that it will soon be uphill. At present, however: no recommendation. Not any. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    0
Close
Heinz
A shame! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • May 2012
It was something, we would not have thought possible: a wonderful hotel, well maintained, clean, bright and friendly appearing. But the breakfast: at 9:15 o'clock in the true sense of the word not a single Slice sausage, cheese, no scrambled egg, no egg, no juice. And if, then only again with demand, and only after longer waiting time. The few staff does, what is possible, is however totally overwhelmed. Loud manager of the hotel know one around the manpower shortage and one was for everyone, these defect off. Then we wish much success. We can the building in any ... case so not recommend. 0 points. A shame. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Frauke
Four star hotel (?) with large weaknesses archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • May 2012
For a four star hotel was the service simply too bad. Even a layman is on, that is not enough and qualified staff is available. From 9:30 A. M. the breakfast buffet only on demand, if staff detectable, refilled. A dinner had unfortunately failed, as it the staff not brought, the beverages after a three quarters of an hour serving. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Andreas
Simply work and relaxation something for everyone archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2012
A ideal city hotel the charming surroundings explore. Beautiful modern rooms and a good-feeling ambience. Unfortunately too few staff because when many guests it already comes to considerable Delays in the service wennglich itself the staff very hard. The food is itself recommendable the breakfast good. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Thomas
A shame archived
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • April 2012
Our short stay we had to completely spontaneous book. It was not on a portal booked, however we were the more favorable room price via telephone cARDS prior to confirmed. Unfortunately knew check out the lady at the reception none of these. The price was not during the check in by the on-duty. No explanation where the room is, we had our room after a short check in search. The bar in the home is very good and very welcoming. Dining in the surrounding area highly recommendable. Unfortunately the was night not so pleasant. Very noise loud the heating system ... could not sleep. Asked at the check out we had the feeling the cared and we do not support taken serious were. The way for breakfast should be a hike degenerate. No signs where the breakfast took place, only only shortly before the entrance. No service in the breakfast room, although everything net was arranged, the breakfast was not worth of seeing. Coffee sB was what a four star hotel a no go is. Unfortunately a great shame the a new Object already the death is hallowed. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Frank
In the case events too loud archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
We were 2 nights there. Hotel and staff are very friendly. In the restaurant everyone could find something to eat for example Vegetarian. At the end of the day recommend the third floor bar but there is a downside, if events are you will find no choice Sleep and the handling of complaints is very weak from. read hotel review
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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David
Really a four star hotel? archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • February 2012
Unfortunately, I have to today no response to my complaints received! Listed below my stay the I hotel management wrote! AT the hotel management Very honored women and men, I am with this e-mail to you, as I a weekend in a four star hotel spent, as I previously in a hotel this category not yet experienced! I am on the' Groupon' Side on their hotel come to attention. The coupon of Groupon showed a beautifully located 'castle' on the edge the Donau which together with the description really one partner-wellness - vacation invited. I have because of this romantic ... Image and the description your hotel booked. My girlfriend and I were very surprised, when we into town Kelheim abbogen and then in the middle of the city and not on the edge the Donau Quartier relate should. The answer, as I think justifiable, ask what it on this picture and, if we the first guests let this confusion aufgelegen its, were your receptionist smiling with the words answered' yes, they are! But they can there run. Isn't far' answered. Further highlight briefly after our arrival was the large Tagungsgesellschaft in your house! Beginning in a romantic weekend as a couple looks surely differently than at a Tagungsgesellschaft past into the room to have. Particularly their hotel not primarily as seminary hotel, but as relaxation hotel described. To the room: the key card work for the first time not. This was with the words' but needs. But if you believe, then codiere the card was new and they try it again' at the front desk commented on - without a word of regret about the inconvenience, especially after this I 'start' in our relaxation weekend we found the statement plain and simple cheeky. I had also experienced, that employees of a ** ** house made the effort and in which mistakes a picture of the situation made. The room was really very clean, but unfortunately just cold! We were surprised very glad, since the temperatures the last days now really to cause would have to, their guests on arrival a warm room to provide?!? We tossed then the radiator and chose the spa facilities to visit. And in the true sense of the word! An Introduction to the hotel there was from your receptionist in other words also not! On the spa facilities we were on the Friday was very positively surprised - only drawback: it was about 3:45 P. M. And the spa area was dark! As I about the jacuzzi tubs again to the front desk had to go to Märkchen to get - as already mentioned, a introduction there was unfortunately not-said the receptionist.' half an hour you must then stop still wait-I forget spa facilities anzumachen' -again no regret, no apology for the inconvenience. The spa stay at the Friday was a relatively short fun, as a group your participants the area also visited and trumpets in the debriefing their meeting began to deepen. Maybe a sign, as the ' wellness rules' again declared are not any such a bad idea. So, I have one suggestion had, the men way to, as you are in a spa facilities behaves. I would have gladly someone of their staff for such a task involved, but contact is because of the missing Telefones in spa facilities not possible. This was now 'only' about noise-but once a ' Kreislaufstörung ' in one of its guests action, so is help get only very time offset possible and, where appropriate, life-threatening! The not available be a telephone in the spa facilities can but also the fact reason beach chairs, that none of its guests be tempted to staff as, if the two Bottles in spa facilities are empty, as they previously under 8a 12 guests are distributed. Back in the room and finally in the bathroom of the room we had to say, that the rubber below the door of the shower was broken. Meant after showering was the showers-at least, as far as the feet concerned. Luckily we had the towels from the spa facilities. The next morning then began again with a search: in other words to the breakfast room! When we arrived there we chose a place. Apart from, the conferences on three tables been talking and their staff not capable looked to offer, we sat comfortably at a corner table, the shakes. I presented the table which under and so was this problem manuscript fixed. Well if not for the incidental trash on such a small table: table bin is my suggestion. Or staff, which used plates, blank paper and so on timely clears. As the actually in a house your category is used-so would the breakfast 'carefree' have been. The instruction, that this table is defective have their employees at least until Sunday Ignored. The table was still shaky. Breakfast until 10:30 o'clock means, for me, the rich buffet up to this time of day enjoy and not from 10:10 A. M. Of the food must, what remains. I would have gladly a your service forces Sunday asked or other refill-if at that point in time someone promptly as would have been. Oh so it falls me a. Breakfast until 10:30 o'clock for me, it means this also enjoy in peace to may. Surely the Auszubildenen be explained, like a table set. You could not after 10:30 o'clock move or on a 'remote' table as the directly beside our? Saturday early we were allowed to then say, that the Roomcleanerin its work probably on time than on effectiveness to do?! The bed was halfheartedly made, glasses were only half exchanged! What I at this point also very gladly stress is our satisfaction in your restaurant! Both the food (4-course menu), as well as the service were really very, very well and their hotel standard absolutely appropriate! The end of this evenings we decided with pay tv designed. Unfortunately, we were not allowed to do so. The screen was black. All program except pay tv worked. The answer your receptionist' strange, but should work. If you watch football want, then they go to the bar. Oh so, what do you want because otherwise look? So this is probably a Programmierungsfehler. Since it would be futile, that I hochkomme. This needs to stop now live. ' I think about this method of communication, I have nothing more to write?!? There are many details, the on this weekend unfortunately not the desired relaxation factor in your hotel be questioned. I'm not the guy person, the above each detail excited and certainly not someone, situated directly on a bad day a employees of the hotel excite-but with the crowd of 'inconvenience' I am going to take the time as a management informed, as with unsals a guest in your hotel disastrously. I had sometimes the feeling, the fact that you have a 'voucher' her hotel booked, second class guests. What you however not to be forgotten. The second night I then also completely paid and you know your price! They requested on their website a feedback via holidaycheck. This feedback I will, since I certified am a member, in any case put. It was nevertheless important you a personal direct Feedback to give and look forward to your opinion on the above-described things! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    0
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1