Swiss-Belhotel Golden Sand Resort(4 stars)

Thanh Nien Road, Cua Dai Beach View on map

Average rating

48 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    5.3
  • Service
    4.9
  • Location
    4.0
  • Food and Drinks
    4.5
  • Sport & entertain
    4.0
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10 hotel reviews for undefinedsorted by travel date
Ksenia
Good service, but hotel is old
  • Recommended hotel
  • Couples
  • Other stay
  • July 2013
Hotel is a little tired, but service makes up for this deficiency. Breakfast is very good (it`s included in the price), but dinner is to expensive I mean. It`s better to order Deluxe type of room, then Superior. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Danny
Good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
A good hotel. A shame, that the beach away. Hoi an is a beautiful fishing village. The people are very hospitable. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Christiane
Gem
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
We were with the children already the 4. time in hoi an, and specifically in the Swiss bell for the 2. time. Altogether we are both of the village hoi an, as well as about this hotel very pleased. Before we were in hoi an beach resort, with a few good feedback. Certainly one of the most compelling arguments is the crazy pool - with children also understandable. We could after the change of the general manager in 2011 only positive developments in and around the hotel watch. Where we still in 2011 inaction regarding the general condition have seen ... we were in 2012 pleasantly surprised. Both the cleanliness and sophistication the hotel, as well as the friendliness and the service of the staff left nothing to be desired. Problems were quickly and solved quickly. The food ( breakfast sometimes dinner ) were very good. The chef was always make an effort his guests contently to place. For sure is the beach in the course of the last years always become less. We have it with palms experienced!. But the taifunsaison leaves' strong traces. Climate change is also here again. The typhoon ketzina was the beginning of the end. The water is still lovely and beach chairs you can also by the pool with a wonderful view over the sea. Those who seek peace and quiet you can also find hidden in the overgrown grounds. During the day the hotel is almost deserted, as the other guests various excursions in the area companies. And who looks for commotions can relatively fast with the taxi in hoi an are. As a whole, and also after several investigations through other plants, we feel extremely comfortable. Even if the complex already 10-years-old and perhaps not the most modern. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Kerstin
Great hotel with many facilities
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
A well-kept, beautiful hotel with spacious, clean rooms, Electro. Safe, tv. 2 times a day change of towels, at pool and beach extra Bath towels. Staff always friendly and accommodating. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Joachim
After the round trip pure relaxation! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
After 7-day round trip Highlights of North and central Vietnam we have very good with the hotel met. There we could recover us good. The staff of the hotel was very friendly and we enjoyed our wishes fulfilled, every day fresh fruit and water. From the manager to the cleaning lady just great! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Martina
Lovely hotel with said details archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2012
A nice beach hotel, that is outdated. The pool is exceptionally nice, but the beach missing now, completely, although he on the homepage nor is available. The shower curtain in the bathroom there was holes and not in a good condition, which one in a hotel this class not expect. A not completely perfect hotel on the edge the beautiful hoi an read hotel review
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Dorothea
Never again archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2011
The only hotel on the whole Südostasienreise by Thailand/Cambodia/Vietnam, which we did not even though we asked several times at the airport has picked up. One has the feeling, that you are welcome and only work for them. Hardly any information about the hotel, you have to ask everything. There are no new towels every day or there was only one in the bathroom for a two people. The room smells terrible and despite repeated air and air conditioning will not be better. The bathroom was worn, chipped Plättli in the shower, moldy joints, at all five star worthy Hotel. ... Safety deposit box, work house bell. Breakfast was very rich. Pool area great but dated. Beach at all as shown on the pictures of the hotel. Very narrow and a few chairs under palm trees roof. Bath-towel service by the pool and beach worked poorly. Only one of the two pool bars served. Very expensive service. Food in the hotel twice to three times more expensive than in Hoi An. We wouldn't book this hotel again, as the price-performance ratio not vote read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
Close
Ute
Swiss-Belhotel Golden Sand Resort archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2010
The hotel was in top condition, the check-in worked great, a small welcome cocktail and then we could move into our room immediately. What we did a short time later got a fruit basket with different fruits, very tasty. The rooms were not too big, but we had a double bed, a couch with table, a vanity, the bathroom was okay and a balcony with a partial view of the ocean. The prices in the hotel were very strong, well from time to time for a beer and a sandwich 333 dad in the afternoon was enough already. In the ... evening it is better to eat out, not far away on the corner a kilometer walk or maybe 20000 Dong taxi was very delicious and reasonably priced food! Across the street from the hotel is also Miss bee with family, very nice people wash laundry and you can also soup or buy something to drink! The shuttle bus goes every two hours ngefähr think to Hanoi, but no later than three-quarters of ten back. All in all, we were happy only wished it would be a few bars nearby former, little gaudi must be in the vacation! The hotel was pretty empty in the summer, but at least we had nice weather! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
Close
Yvonne
You can't always win archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2009
All dollar-priced and expensive. Cleaning toilets oeffentl during the day a lot of wear and tear. Not available. Hot Tub not usable. Very expensive new Year's Eve party with poor service. Shuttleservicenur to meal times. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
Close
Nikolai
Great beach at poor hands! archived
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2009
I have dual feelings. Overall I liked the stay a lot and frankly hotel has great locaton, long and calm beach, easy access to the sea, a lot of nature on ste and excellent vilas with spacious rooms. One thing to memorise is balcony with 1 meter closenesss to the beach where you can enjoy sea and wind sounds as well as beach and sea view; not to forget about sun tan. On the negative side. Firstly, the hotel is very old. It seems like its infrastructure is collapsing and they have to constantly fix it. Possibly the greediness of ... the owner prevent them to close the hotel for 1-2 months and make a capital renovation so they do it with guests on the ground. We came with 3 kids (9, 5 and 2 years). Amazingly the kids pool has been renovated exactly at the time of our stay. Not lucky, okay, that happens sometmes. Additionally our villa was close to this pool so we enjoyed the sounds of workers and smell of the fresh paint from time to time. However, it is not just one case, infratructure is very old everywhere, in adults pool, on the beach, in the rooms etc. Secondly, services at reception were awful. We came 3-4 hours earlier that established check-in time. With the flight from Nha Trang that was the only possibility. Thought recongnized that they have free rooms they did nothing to speed up the process and allocate it quickly. No apology, nothing. So we has to spend 2-3 hours in the pool without possibility to change the clothing. Any reception request took them long to process; given bad engligh speaking skills, that complicated some processes. Russian family read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    3.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.5
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
Close