Elite Hotel Thun(3 stars)

Bernstrasse 1 3600 Thun Show map
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Average rating

3.5/6

5 hotel reviews

    Rating by categories

  • Hotel in general
    3.5
  • Room
    4.3
  • Service
    2.8
  • Location
    4.7
  • Food and Drinks
    2.5
  • Sport & entertain
    0.0
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3 hotel reviews in Englishsorted by travel date
Gaby
Inflexible

  • 3.5 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • August 2012
We had a mistake made when booking, I voted in favor of 9 people from the Friday on the saturday instead from saturday on the Sunday booked. The hotel but capacity. Of the hotel owner us only on saturday morning called where we were. We are then as planned on saturday arrived, the owner has no understanding shown and we had two nights full pay. No compromise, no Kompormissbereitschaft. Sad! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Kurt
What I didn't like archived

  • 3.8 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • June 2010
My room was shabby impression general. For the price okay. For wireless Internet is advertised, if it does not work, you had bad luck and still pay guesses. And must pay in advance, I didn't like. read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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John
Swiss Short Hop archived

  • 4.3 / 6

  • Recommended hotel
  • Singles
  • Other stay
  • October 2005
hotel review in responce to request via Internet. Hotel was fine, 10mins or so walk from the Railway Station. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
show less