Hotel ENSO (4 stars)

Bei der Arena 1 Show map

Average rating

13 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    4.5
  • Service
    4.9
  • Location
    4.5
  • Food and Drinks
    5.3
  • Sport & entertain
    4.6
Filters
You selected:
10 hotel reviews in Englishsorted by travel date
Holger
Cheap high standard
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
We have no complaints at all. Over eBay booked. 2 nights - 2 persons - breakfast - 99 € - great value for money - modern hotel - with kostenlosertiefgarge - 10,-€ essengutschein (the you need however also, the restaurants are not cheap) - beautiful new modern big room on the corner with 2 windows, flat -tv with all programs, dimmbares light, comfortable beds, 2 bottles water in the room, enough big bathroom with shower, 4 hours wifi free of charge, -however a sliding glass door to the bathroom, not the best solution, if you far off, it didn't ... work again and you are locked up and then of course you can hear every sound in the room - friendly staff - great varied breakfast, bread, rolls, cakes, over 20 different drinks, warm meals (scrambled egg, spring rolls, nuggets and so on), yoghurt, fruit, vegetables, chocolate bar for children and so on. Really great We can only recommend this hotel. Next door is the wonnemar and the Saturn-arena! Especially good shop you can Ingolstadt Village outlet center read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
show less
Cornelia
Hotel great - staff at the reception flop
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2013
We were 3 adults persons and booked through spar with-travel! The rooms, the food, the cleaning of the rooms 1 ste great. Only the service at the reception were not happy with. We had everything panhandle which in the price in seized was. For example certificate 15 Euro, certificate sparkling wine, certificate entry in the thermal spring part the front desk not unsolicited issued. We had around all requests and then they were things again and again wrong issued. The ladies at the reception seemed very arrogant and conceited. Very unfriendly staff! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    2.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Martina
Modern and well
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
The hotel is really new and therefore in very good condition. The rooms are very modern decorated and you feel very at ease. Room and bathroom are very clean. Breakfast is attractively prepared and leaves nothing to the imagination. The japanese restaurant is very recommendable. All great - we will be back. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Daniel
Always gladly.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
The hotel is for individuals very good. In the bathroom you had to because of the sliding door already know well. The japanese restaurant is very good quality, the dishes in the Italian bar rather -well. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
show less
Ralf
To the breakfast really reasonable
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2012
The Enso was perfect reasonable even with children. The quality the breakfast (pastries) and the breakfast room ( location in a not really unappealing Japanese restaurant) were not of good quality and atmospher read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Alex
Quite okay
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2012
Really new hotel, unfortunately the rooms are quite small exactly like the bathroom. The furnishing is oK but unfortunately no mini bar in the room. Wi-Fi is subject to a charge. The sauna and fitness room is completely okay. The breakfast buffet is varied. There are 2 restaurants in the hotel a Japanese and a bar where it also Italian food returns, but both not visited. The hotel itself lies around 20 minutes away on foot from the city center way. read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
show less
Hartmut
Good hotel with great breakfast
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
Central location in the city center directly next to the Saturn arena. Was due to a business trip there and would this hotel book immediately again. The room with bath and shower was large enough, however I have nowhere a hook for the towels found. The fitness room and sauna on the sixth floor was class and with great view over the town. The breakfast buffet really had everything you need, I had rarely seen such a selection had, inclusive Really good freshly squeezed orange juice. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Nadine
Great hotel
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2012
The hotel lies exactly opposite the Saturn arena. It is very new and super nice. Young and friendly staff. The room size is ioptimal and very modern decor, the only thing that bothered me that was, bathroom very, very small was, to stay not possible. Value for money great. We'll be wieder111 read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
show less
Andreas
Good hotel very friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
the rooms are rather small, unfortunately there was no mini bar and no other drinks in the room. The towel rack in the bathroom was missing to me also. The staff is very friendly and helpful and the Japanese restaurant is very recommendable. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
show less
Anke
Price/performance ratio is not right
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • November 2011
The hotel is new and claims to be four star, which was surprising. The furnishing of the hotel and the rooms are rather basic motel character. The furnishings are modern, but a very cheap impression, without any comfortable atmosphere. The rooms are very small and the usual four stars standard, while: No free wireless LAN in the room No mini bark a bottle, not even a water glass No room service, no Towel rack in the Schminkspiegelkein Badungemütliche, rigid blankets all in all the hotel is a Übernachtungsburg, a lower price in should be established. read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.0
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    2.0
show less