Excelsior Grand Hotel(4 stars)

39 Piazza Giovanni Verga, 95129
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Average rating

4.7/6

3 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    5.3
  • Service
    4.5
  • Location
    4.5
  • Food and Drinks
    4.6
  • Sport & entertain
    0.0
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3 hotel reviews in Englishsorted by travel date
Thomas
OK

  • 4.4 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • August 2012
We were just one night in this hotel. There we were too third, we got a double room with extra bed. The room was but nevertheless so big, that one former space. Storage room, shower bathroom (somewhat in need of renovation is ) living room and hallway. Breakfast was also good. Lots of parking spaces directly in front of the hotel. Just 2 times in the day for 12 hours pay. Worked wonderful. We never had a penalty on the slice of in comparison to other Automobilist on this parking. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
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Wilfried
Good city hotel in a central location

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
For a city stay and or as a starting point of a Sicily round trip best suitable. All sights of the city are close together. It is also with a Sdtadtplan and with tips from the side of the hotel hard. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Horst
Good hotel, breakfast moderate service archived

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2009
Restaurant Bar and in accordance with the five star standard hotel, but the service at breakfast is poor. Parking right outside the door but had to be rented ( 4.80 per day) for excursions good transport links. About. 1 kilometer. Walk to the city center (via Etnea). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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