Hotel Hilton London Canary Wharf(4 stars)

South Quay, Marsh Wall E14 9SH London View on map

Average rating

56 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.1
  • Location
    5.1
  • Food and Drinks
    5.1
  • Sport & entertain
    4.6
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40 hotel reviews for undefinedsorted by travel date
Neil
Excellent hotel in great location
  • Recommended hotel
  • Singles
  • City break
  • November 2013
A really excellent all round hotel. Great location, tremendous views, quiet but very close to the DLR. The executive floor was very well stocked with international news material, the fresh breakfast was appetizing and plentiful. Much better than staying in the absolute center of London. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jana
Nice and modern hotel.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2013
Great Hilton Hotel on Canary Wharf. The hotel was absolutely professional and everything worked smoothly. The rooms are large, modern and clean. The staff is very friendly. The location is just perfect, if the hectic centre want to get away from it all. There are only a few steps to the subway and dlr. Like that one is in short time in the center or woimmer you want to go in London. We had executive floor and could the great lounge (delicious teatime) with a nice view over the city. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Jeremy
Nice hotel in a quiet area
  • Recommended hotel
  • Singles
  • City break
  • November 2013
The hotel is located a bit far away from the city center. But it's near the DLR station. Room was fine. Food offered in executive lounge was OK. Not especially outstanding and not as good as some Hilton properties in London. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Stefan
Clean, central, friendly
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
The hotel is very central for a business trip in London's Canary Wharf. The rooms are big and the beds are comfortable. Overall the hotel is very well maintained. Breakfast is extensive. The only negative point is that the hotel is periodically overpriced, especially when certain events take place. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Kris
Top class in business area
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • September 2013
very good quality hotel in business area with close distance to London City airport, although quite far from Heathrow, fancy and modern surroundings with variety of restaurants. Very clean, friendly and prepared for non-UK visitors read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Alex
Freedom for Hilton
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • September 2013
'verkehrsgünstige' location. The hotel is located just by the dlr station and if that goes, then wobbled the whole hotel. The windows are double since the town center airport right nearby and the flügzeuge directly over the hotel flies. Room size perfect. Unfortunately, bathroom with bathtub (why i always ask myself again) cleanliness terrible. For wi-fi, you have to 20 Euro per day pay (insolence) breakfast costs 25 Euro! Per person (rip-off). Mainly for business people not even have to pay. read hotel review
  • Room
    1.0

    Very large and spacious. Seating only for one person! Hair-dryer, there was no... Tv ok and programmes near. In the age of the system would be more channels than 15 to expect. Minibar was very well stocked, but extremely overpriced. No coffee maker, no tea machine... And that in a Hilton! Bathroom tiny, only bath tub. Toilet behind the door to the clamp. Since no windows to open, unfortunately no fresh air and the air from the air-conditioning smelt very strange and was also very noisy.

  • Gastronomy
    2.0

    Freedom for breakfast 25 Euro to ask. There was nothing but nothing exceptionally special. Beans, black pudding and co. In the 5 star Novotel you got better quality and choice for 16 Euro per person.

  • Service
    1.0

    Disastrous for a Hilton! Rip-off where you can get. Our room was so dirty, toothpaste from the previous inhabitant stuck on the sink, the mirror was so dirty, you could not even see something (incomprehensible) leftovers were on the floor. It was so bad, that we the manager picked up. The sorry and sent in the night still a valet service. The dirt on the course remained all days. So what is and in London or wherever in the world never happened. Unbelievable!

  • Sport & Leisure
    0
  • Hotel
    2.0

    'verkehrsgünstige' location. The hotel is located just by the dlr station and if that goes, then wobbled the whole hotel. The windows are double since the town center airport right nearby and the flügzeuge directly over the hotel flies. Room size perfect. Unfortunately, bathroom with bathtub (why i always ask myself again) cleanliness terrible. For wi-fi, you have to 20 Euro per day pay (insolence) breakfast costs 25 Euro! Per person (rip-off). Mainly for business people not even have to pay.

  • Location
    5.0

    'verkehrsgünstige' location. The hotel is located just by the dlr station and if that goes, then wobbled the whole hotel. The windows are double since the town center airport right nearby and the flügzeuge directly over the hotel flies. Dlr and underground station in the direct vicinity. Restaurant yes, but unfortunately only on weekdays, it's only a financial districts is.

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Uwe
Modern hotel in a canal
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • August 2013
Pleasant hotel in the new financial district of london, modern ambience, good binding with dlr and underground to the sights! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Alexey
Please clean the windows
  • Recommended hotel
  • Couples
  • City break
  • August 2013
Nice room with a view to Canarty Wharf, but windows were too dirty to enjoy this view. Room and bathroom were clean. Very good and tasty breakfast. Close to DLR stations. There is a gym but we didn't visit it. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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Dau
Good Hotel Near Canary Wharf
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • May 2013
Very good hotel near Canary Wharf. Great location and well connected to the transport network via the Docklands Light Railway and a 10 minutes walk to the tube for the Jubilee Line. Staff are generally friendly and helpful. Our room has great views of the city, the Thames and the surrounding areas. The Executive Lounge was good, offering tea and cakes in the afternoon and warm snacks in the evening. The facilities generally were fine; including breakfast with lots of variety. Overall a very good experience and would recommended. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Artem
Business in London
  • Hotel not recommended
  • Couples
  • City break
  • May 2013
You do not really feel as at home there. Quite fine for business trips but definitely not for going for holidays. Expensive internet in such high class hotel makes everyone crazy. Earn couple of pounds but lose your clients is the moto of hotel. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Lean
Book without thinking-really!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2013
The exterior of this hotel doesn't tempt you to cheer. But no way of 'outside' on further close. The entrance, the reception, the bar and restaurant area-everything really nice. The rooms are really big and very well furnished. Ice machine in the fahrstüheln for free use. A kettle and tea/coffee/chocolate to prepare yourself in the room. Room was clean, only in the bathroom mirror was behind the shower curtain probably forgot. Colours in room brown/white, not dark, pleasant. The breakfast was absolutely great and the service in all areas very friendly and accommodating. Car park in the garage wasn't a ... problem, cost 20 pound per day/night. Hotel is definitely to be further recommended! read hotel review
  • Room
    5.0

    The rooms are really big and very well furnished. A kettle and tea/coffee/chocolate to prepare yourself in the room. Room was clean, only in the bathroom mirror was behind the shower curtain probably forgot. Colours in room brown/white, not dark, pleasant.

  • Gastronomy
    5.0

    Here we can only the really good and ample breakfast rate. We were completely pleased with the facilities on offer. Tea or coffee was constantly brought to the table. Everything else on the buffet constantly refilled-there were no even remotely empty plates, bowls or bread and brötchenkörbe.

  • Service
    5.0

    The service was in all areas very friendly, willing to help and courteous. At the front desk there were also employees who spoke german. But also the staff, the english sprchen had a lot of patience with us and our bumpy english and gave themselves large trouble with the communication given.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The exterior of this hotel doesn't tempt you to cheer. But no way of 'outside' on further close. The entrance, the reception, the bar and restaurant area-everything really nice. The rooms are really big and very well furnished. Ice machine in the fahrstüheln for free use. A kettle and tea/coffee/chocolate to prepare yourself in the room. Room was clean, only in the bathroom mirror was behind the shower curtain probably forgot. Colours in room brown/white, not dark, pleasant. The breakfast was absolutely great and the service in all areas very friendly and accommodating. Car park in the garage wasn't a problem, cost 20 pound per day/night. Hotel is definitely to be further recommended!

  • Location
    6.0

    The location in the Docklands is perfect-many restaurants and shops in the immediate area, also public transport (underground/tube/bus/ rl..) In 5 minutes walk. Lots of water in the area.

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Gina
Everything was great, gladly anytime again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
Both for the long, as well as for the short vacation a good hotel. The only fault is, that directly next to the hotel the train along runs, but only minimal sounds. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Alan
Good stay at the Wharf.
  • Recommended hotel
  • Couples
  • City break
  • January 2013
nice hotel which is slightly out of the way in Canary Wharf read hotel review
  • Room
    4.0

    nice rooms, bigger than your average London hotel room

  • Gastronomy
    0
  • Service
    4.0

    good service here, clean rooms always.

  • Sport & Leisure
    0
  • Hotel
    5.0

    nice hotel which is slightly out of the way in Canary Wharf

  • Location
    4.0

    good location if you want to be slightly away from the city.

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Pascal
Perfect from A to Z
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
Great location (2-minute walk from the subway-station Canary Wharf' (gray line jubilee in the same direction Stratford) With the subway one is within 10 minutes in the center ( station Waterloo'or' Westminster'). If you are over London Heathrow fly, recommends a oyster card ( London tarifverbund the Övs ) to solve. With the card you can with the metro ( tube ), bus or train (dlr) drive. The balance on the menu always the auspatchen appropriate. Travel time Heathrow - Hilton about 45 minutes (with change in Green Park ( blue line 'piccadilly') Apart from that great hotel in the ... business district. At the weekend always very attractive price because the hotel then usually not full. Furthermore it is then around the hotel rum very quiet. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gary
Great staff makes a good stay
  • Recommended hotel
  • Singles
  • City break
  • October 2012
We Traveled here for business for a few days and loved our stay at this hotel. The staff are very kind and friendly and always did their best to help us. We will return The next time we are in the city. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Maureen
Very good
  • Recommended hotel
  • Singles
  • Business trip
  • October 2012
Really enjoyed my stay at the Hilton Canary Wharf. Spacious room and delicious breakfast. Canary Wharf is a lovely neighborhood and has some great restaurants nearby. The only complaint about the hotel was the lack of free wifi. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Angelika
Definitely again
  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2012
The hotel is great in shot, all of the staff friendly, the rooms nice and new, the breakfast buffet a dream, traffic connection great. Absolutely nothing to worry about. read hotel review
  • Room
    6.0

    Comfortable, large, modern, clean - we felt good overall

  • Gastronomy
    6.0

    We only used the extensive breakfast buffet -it was lovely

  • Service
    6.0

    Excellent room service. Crib for our daughter was within a few minutes in the room set up. Bellboys excellent. Check in/-out efficient and friendly.

  • Sport & Leisure
    0

    On the 2nd floor there is a fitness center, we have it however not used.

  • Hotel
    6.0

    The hotel is great in shot, all of the staff friendly, the rooms nice and new, the breakfast buffet a dream, traffic connection great. Absolutely nothing to worry about.

  • Location
    6.0

    Directly at the dlr (south quay) or Jubilee line ( canary Wharf). In the new, clean district Docklands. We felt very comfortable and felt safe. In the immediate vicinity 2 malls, great for shopping but also self catering supermarkets available.

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Karina
Amazing experience!
  • Recommended hotel
  • Families
  • City break
  • August 2012
Me and my family had a great opportunity to stay in this peaceful Hotel. We had a king size room specifically designed for family stays. I'm very satisfied with all facilities that was provided during our stay. Room perfectly suited our family. Also everything was maintained to a very high standard as I was expecting. read hotel review
  • Room
    6.0

    We had all necessary amenities in the room such as blow drier, iron, TV and everything else..

  • Gastronomy
    0
  • Service
    5.0

    Staff was very friendly in which case we were more than satisfied with the service. My husband first language is not English, so he approached members of staff and he was very surprised that they know foreign languages such as Russian.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Me and my family had a great opportunity to stay in this peaceful Hotel. We had a king size room specifically designed for family stays. I'm very satisfied with all facilities that was provided during our stay. Room perfectly suited our family. Also everything was maintained to a very high standard as I was expecting.

  • Location
    6.0

    The location was perfect. Hotel is situated close to the city center and also all the major airports aren't that far away. We loved the location. All entertainment venues were very close to the Hotel, so we had a very good accessibility to all famous attractions in the center of London.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jörg
Great city break hotel - however... archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
We were for a Stadetrip in this hotel. We booked it's directly over the website of Hilton it was us immediately after booking a reasonably priced Upgrade offered so that we a room in the executive field were given. ( upper floors, no noise from the street, great room, access to the executive lounge with tea and cakes, the possibility also breakfast) I will spare me something about the hotel and the furnishing to write as for a city hotel everything was great, and because of the newer building date of the hotel not on flaws could complain about. A ... shopping center is located in direct proximity (only over a footbridge) they will give you everything you need, Läder of all kinds, restaurants, supermarket etc. The best the hotel you reach with the subway the directly under this shopping center Canary Wharf stops. Alternatively you could also with the DLR drive this was too inconvenient since this with frequent change connected and simple with the subway into the city comes. We several day tickets for the subway bought and since all sights in the subway area 1 and 2 are ( hotel in area 2) this is fairly cheap. Now comes the but: If you until late in the night partying would you have to consider the this hotel relatively far outside and from 0 o'clock the subway no longer runs so then a taxi announced so that's why not so ideal. We had the problem the we in a musical were and it ended around 22,30 so that you consider had from to the hotel or later by taxi. So is always the idea of what you want, but one thing is clear a hotel in the town center with the comparable standard as the Hilton Canary Wharf is very expensive. And so for us not into question. All together a top hotel with great breakfast! Perfect for a city break read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Quality of food and drinks
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Alexander
Top -hotel for city break to London archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
The Hilton Canary Wharf is the first choice for a stay in London! The rooms are large, tastefully equipped rooms are clearly over the London average, the staff are always of assistance, the breakfast buffet left nothing to be desired and the next subway-station ( Canary Wharf or Heron quay) is only 3 minutes away. Simply recommendable nonetheless! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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