Hotel Hyatt Regency San Francisco(4 stars)

5 Embarcadero Center, San Francisco, California, USA 94111 Show map

Average rating

22 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.1
  • Location
    5.4
  • Food and Drinks
    5.3
  • Sport & entertain
    3.8
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14 hotel reviews in Englishsorted by travel date
Alice
Lovely hotel with friendly staff
  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2012
A lovely hotel in a good location in the week - at the weekend is in the financial district nothing at all and it was also really hard, nearby a normal local to find ( at the weekend almost nothing at all open, not even a coffee shop). Apart from that it pleased us very well, cable car directly in front of the house, very friendly staff and big room - and the lobby is very impressive! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.0
    Child care or playground
    2.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Gunnar
A very good city hotel!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
A very good city hotel! Ideally located, to San Francisco to explore. Ferry building and transport on the doorstep! A very nice and quiet room. Here we would gladly go again back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Katja
Shabby hotel in a good location
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2012
The hotel is very well located in the financial district. Cable cars and streetcars directly in front of the door. Small supermarket, Bagel places café and subway opposite. The rooms have the best times behind itself. Carpet and furniture run-down, the bathroom way too small. Lobby very dark. Breakfast in the hotel possible, but 25 Dollar per person. Free coffee is provided. The hotel scored only by the good traffic connections in every direction. Would rather the Grand Hyatt on Union Square recommend (was with us unfortunately by a meeting full), the was in the last time was renovated respectively ... the lobby is now made straight again. Small tip still Hyatt Regency: one must only at the front desk after the current code for the internet questions, then one gets him free. read more
  • Room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
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Ralf
Nice hotel at great location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
I have already for several San Francisco-stays in Hyatt Regency and was every time very satisfied. The location is perfect, with bart and cable car station right in front of the door. Also the in the hotel integrated car rentals i have used, the car can equal before the hotel entrance and also be dropped. The breakfast buffet is fantastic and the rooms clean and pleasantly large. Only the rooms, the onto the street to go further, are quite noisy, also at night. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christian
Centrally located with bart stop on the doorstep
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2012
The hotel is very central and the bart stop on the doorstep. The connection to airport takes no migrating and takes about 35 minutes. A few blocks are various purchase possibilities the marketstreet. The farmers market in the opposite ferrybuildung offers various regeionale products. The hotel is very tidy, the size of the room very good. Flat-screen tv, wi-fi, as well as a safe and minibar are standard. Particularly for business trips very recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Marcus
Shabby, uncomfortable hotel under 4 stars standard
  • Hotel not recommended
  • Families
  • Translated
  • Business trip
  • October 2011
Big hotel (Concrete block) with uncomfortable lobby with darker lighting in a good location. Room not on reconverted into, unsupportive front desk, Wi-Fi with extra costs, room was worn. read more
  • Room
    2.0

    '-worn (10th floor) with the phenomena of wear ( carpet, Wallpaper, Bettpolsterung, bathroom) -aPT for 2 people, because only 2 Queen beds, but any person more -loud, also up to the tenth floor high, in addition, at our time of travel -Upgrade was not possible, bed not - air conditioning extremely loud and couldn't be adjusted - Wi-Fi subject to a charge -Bath's oldest state, worn, wallpaper crumbled, shower without water pressure, size of a chamber for leave

  • Gastronomy
    0
  • Service
    3.0

    '- front desk unfriendly and uncooperative - on request no additional bed or room for 3 people with larger beds to get (therefore 3 persons in 2 Queen beds) -also rooms with Bay view was bringing - Wi-Fi subject to a charge (10 $/ day) and room service apart from that good and daily clean towels and very good Concierge with good restaurants tips Rude budget car rental in the lobby

  • Sport & Entertainment
    0
  • Hotel
    3.0

    Big hotel (Concrete block) with uncomfortable lobby with darker lighting in a good location. Room not on reconverted into, unsupportive front desk, Wi-Fi with extra costs, room was worn.

  • Location
    5.0

    Pier 1 (ferry building), cable car on the doorstep, market street as a road, the pier tram to Fisherman's Wharf. Surrounding area noisy (financial district). 7 (eleven), Walgreen 's, subway and Starbucks directly opposite.

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Gabi
Good centrally located hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
The huge lobby with great sculptures and thousands of lights didn't already. Our room on the second floor with a direct view to the Bayside bridge pleased us. The hotel is not new anymore, but the furniture was in order. The beds were comfortable, the bathroom was very spacious. In immediate Surroundings are Starbucks, restaurants, bus stops cable. The service was both in as well as Check out to be very friendly. The hotel's own Chauffeur drives around about 50 dollar with a wonderful sedan with a lot of space back to the airport. Costs not more than a taxi. ... We enjoyed this. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefan
Good hotel with very good traffic connection
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
For American standards here it is clean and tidy. The staff are too many capable and friendly, exceptions gives it only in terms of the capacity. The rooms are for a city hotel clean and tidy, the view is for a part the room very nice, in other words to ferry building and Oakland Bay. The location is in the financial district, but as almost all Munis and even the cabelcar on the doorstep is the access, in a few minutes you can reach the major objectives. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Almost like a small town
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2011
The Hyatt is a typical American big hotel with the famous courtyards and various floors in the The lower part of the hotel. It is perfectly organized, the service is very friendly. The location is very good-right across the street from the harbor with many excursion possibilities. Overall a very good hotel. The only unpleasant are a) the cost of the car garage. As you will find in the proximity much cheaper parking (often not overnight) and various slant on the streets around the hotel, which is typical for SF. But the hotel can do nothing about. The hotel is ... highly recommended. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Angelika
Hotel in central location archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • July 2010
The hotel is recommended due to its central location. All public transport stop right in front of the hotel. The ferry building is located directly across the street. Shopping possibilities, restaurants and bars in the immediate area, so everything is easily accessible on foot or by train can be reached. Parking in the hotel are expensive ($50.00), but in the city center of San Francisco is normal. Therefor, the car in front of the hotel entrance and one needs about nothing to worry. The lobby of the hotel is gorgeous (the largest in the world). A good hotel, a ... couple of days to explore the city. When you book with balcony you have views of the San Francisco Bay and the ships departing. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Joe
Good central location/drawbacks at the service archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2010
Ideal location for a stay in San Francisco. All Verkersanbindungen (including Cabel car) directly at the hotel. Across the street from the hotel is the ferry building and the waterfront. To Fisherman's Wharf are it to foot good 15 minutes however. The rooms are large and in accordance with the standard of the Hyatt installed. Everything was clean undder room service was okay. The restaurant we didn't use breakfast nurzum, the offer and the quality of the food was very good. The concierge service was also very good, the staff helpful and efficient. We have to take some points for ... the luggage service. Our luggage was late and had to take another flight to SF has been passed. Ask at the Luggage service of the hotel was the information again and again, that it was not in the hotel, although the airline had delivered bestätrigt be, it immediately there. After energetic person responsible at the Hotel manager was our luggage somewhere in the hotel aufgwefunden, 18 hours after it was delivered. That is not a Hyatt standard! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sandra
Very good hotel in a good location archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2010
Nearby the hotel there are a few streets, with a wide choice of bars, clubs and restaurants. The hotel is perfectly suitable for evening activities. There are also many purchase possibilities, the are reachable. The lobby of the hotel is very nicely decorated, the breakfast restaurant is also very recommendable! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karl Heinz
Nice Hotel, very centrally located archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2010
The hotel was located directly at the port with a view of the sea and the Bay bridge. Impressive the large 60m high hall Hotel middle. The Suite is about 30qm large and equipped with two tv's. Double bed, suite with table, a desk with armchair. Large bathroom with separate shower and toilet. Very friendly staff at the breakfast which is not included. It is served by the price differences between hot and cold breakfast in relation to the food. Good coffee and bread, rolls, sausage, and so on Excursion possibilities were directly in front of the hotel. The famous ... cable car stops right in front of the hotel. Around the hotel are many small snack and restaurants. The pier is only a few metres and the next 100 Straßenbahen are also in front of the hotel. Upscale price offered price but with a very good choice! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Christian
To be recommended archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2009
Check in to the hotel with public transport possible. Very good location. Cable car stop right in front of the house, as well as the 'F' line (TRAM). Shopping possibilities in the area. Starbucks right across the street. Rooms are large and well equipped. Service was good and always tried hard. If possible a room with a view of Bayarea-highly recommended! Great View! Price-performance not appropriate. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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