Villa Cappugi(4 stars)

Via Collegigliato 45 - Pistoia - Italy Show map

Average rating

29 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.5
  • Location
    4.7
  • Food and Drinks
    5.5
  • Sport & entertain
    5.4
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15 hotel reviews in Englishsorted by travel date
Wiltrud
Hotel on the outskirts of the town
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2012
I the hotel can as a location for a Toscana -round trip recommend. It is situated in a very peaceful location on the outskirts of the town and Also referenced as Congress -hotel use it, but because of the various rooms absolutely not disturbing. However one should car available have. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.7
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Michael
Nice hotel in not so beautiful surroundings
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
We have the stay in the hotel very enjoyed. Only the location is not very nice as the north of Tuscany rather industrial is. To visit the different towns of Tuscany the hotel lies however very cheap. Pisa, Florence, Sienna, etc. Are easy to get to! The breakfast was very good and the rooms very clean. Otherwise the staff were very friendly. The food in the restaurant this is not for everyone, as we however only booked breakfast had we had a evening 'try'. A little more space in the room, especially but in the bathroom would be nice. The ... fact that there is only one German television channel there would be improved. It was a great vacation overall in a beautiful hotel. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Jürgen
Very nice hotel with friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • August 2012
A very nice hotel with especially friendly staff. The lady at the reception was very friendly, she spoke however no German, as none in the hotel, English definitely required. Very beautiful room with a good bathroom and a small balcony. The rooms were silent you have from other guests nothing at all received. Parking spaces at the hotel more than enough. There was a nice pool with chairs and sun screens, towels were for free at the lifeguards. To the hotel belongs also a restaurant but we were only there once food, are otherwise to Pistoia dangers, about kilometers away. ... Here you find nice small restaurants with normal prices. Only beer and radler is very expensive, on average cost around 5 to 6 Euro for 0.4 liter. We can recommend this hotel without any reservations, it was a really great vacation. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
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Barbara
Good hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Very well maintained hotel with friendly staff on the edge from Pistoia. The hotel lies optimally, it as a starting point for excursions in other places of tuscany to use, however only if you have a vehicle does. The food was very good, but not outstanding. Altogether in our experience stay very good and we felt very good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Thomas
Happily time and time again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2012
A hotel in Tuscany, for us as stay for excursions in Tuscany simply great was. We booked half board. The dinner is served in a separate restaurant on the same estate offered. We would have liked but can save, as the food our opinion rather unimaginative and also a few overpriced is. Villa cappugi but is a great hotel with a really great and nice and competent front desk team, the US many things ( excursions, parking etc.) could help. Simply great 5 days! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Christine & Heinz
Dreamlike Tuscany
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
This was the second time we'd stayed in this hotel! It is a really beautiful, friendly hotel. By the pool one is at this time almost alone. You are in peace left and however always the feeling, a competent, helpful staff available when you need it. Ideal for us! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
Great hotel for tourists
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
We had a very nice Tuscany vacation. The hotel is slightly outside Pistoia located, the city center only after longer Trek to reach. As our car there had, it was not a problem. The hotel is suitable for excursions to Pisa, Florence, Siena etc. Of course only for car drivers! We had the half board and were very satisfied! Staff were very friendly. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Anna
Tuscany as it should be
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
Beautiful area with relax pool and a beautiful garden, the Hotwel has everything you need and the location is still not touristy Italian and ruined... Great breakfast, small pool, plenty of parking, small balcony and computers in the lobby for free and... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Heinz & Christine
Gorgeous Tuscany
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2011
My wife and I had a 10-day stay in this hotel. The hotel fulfills all our needs and it was a Tuscany vacation after our taste and how, in our opinion, should be. Friendliness, a very good breakfast, clean rooms, a nice bathroom, a great pool and fantastic restaurants with good food, good wine, as well as great shopping possibilities on the other side! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Barbara
New hotel on the outskirts of
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2011
The hotel has been newly remodeled. Nice rooms and an attractive bathroom. The check-in process was a group we were traveling rather good. Breakfast in buffet form and with several kinds of sausage, cakes. Coffee was fresh from the bar. As annoying I found the Chinese or Japanese group, which have plowed the breakfast buffet. Is however a common problem. The prices in the bar were rather expensive (wine, beer 5.00 euro from about). The city centre is safe 20-30 minutes. You should be mobile. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Bernd
Always worth a trip archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2010
Rooms are a little small, but new and very clean. Staff at the front desk not particularly friendly or helpful. At the breakfast there was enough choice, however no variety (9 days with the same three sorts of sausage and two types of cheese). Otherwise very pleasant hotel in a quiet location on the outskirts of Pistoia. The restaurant was once used (relatively expensive and best quality). In about 500m away is a pizzeria with delicious dishes. For people who do not have English this hotel is unsuitable, as at the front desk can speak 'German' no (or unwilling?) Overall ... the hotel is highly recommended and we would stay again. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Silke
Highly recommendable! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2010
The hotel is conveniently located, is easily accessible from the highway to find and is still far enough from blocks away. We had a room to the inner courtyard and it was very quiet. The staff is very helpful and tried hard, to satisfy the guests. At the front desk they spoke English and partially. German. The guests were from all over Europe arrived. All age groups were represented and one saw families, seniors, Biker, etc. The rooms were spacious and very clean. They changed the towels daily. Bathroom was equipped with shower. Everything was very nice and clean. Terrace ... facing the inner courtyard was very quiet but there were a lot of mosquitoes. The breakfast was for Italian conditions more than enough (fresh melon, dried fruits, cereals, toast, rolls, different jams, eggs, sausage and cheese, juices, milk, tea and coffee on request cappuccino free of charge). In the main the staff was noticeably tried, to be fair to all guests. With a small wait we had a newly set table. Until the end against 10:30 o'clock was always the breakfast buffet refilled. At the front desk you can ask for discount opportunities for the surrounding thermal baths. To Florence You should take the train. From the main station in Pistóia to the city center you need only 45 minutes and saved the chaos and the parking in a large city. The second great there and back cost about three euros. In the summer but is the first class in the air-conditioned cabin only very recommendable, there is a sauna, pure relaxation. However, we would drive again and again by train Florence. Trains run every hour between Florence and Pistóia. We would book the hotel again and were completely satisfied. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Isabell
Highly recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2010
Room and hotel were in a very good and clean condition. Especially the bathroom. We had booked the deluxe room. Had a nice size corresponding. Also the balcony was big enough and clean. The walk to the city center took about two-3 kilometer and was good to reach. There were sufficient restaurants available, if you don't want to eat in the hotel. Since we had booked half board, but mostly we ate in the hotel. There was always enough food, but some dishes were not always to our taste. But this is certainly a matter of taste. What the friendliness ... and willingness to help the concerned, we cannot complain about nothing. Both in the evening at the food, as well as at the breakfast we were always the same. The breakfast buffet was adequate, although the variety was missing. Hotel is well suitable for excursions, as all sights of the area (Pisa, Florence, among other things) were easily accessible. Parking spaces were directly in front of the hotel in sufficient number available. All in all a successful vacation. Will stay again. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Heinz
Very good hotel on the outskirts of Pretoria archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2010
The breakfast is served in a seminar room instead. The service with coffee or the allocation of an appropriate table took a bit too long is not a lot of emphasis on the availability of glasses or missing parts at the buffet. This fits It wasn't't the otherwise excellent impression of this hotel. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.7
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    6.0
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Christian
Nice Hotel, unfortunately, not so great food! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2009
The hotel is very nice and well maintained. The staff is friendly and helpful. We had booked half-Sion and they had in the restaurant across the street. Neckermann guests unfortunately now in a very hot 'party tent'. The guests paid their food, in the lovely garden could eat. We felt like second-rate customers. It was not possible to negotiate. Also not over the hotel. Reason is, because the Hotel nothing to do with the restaurant. Beswerden on these conditions are known in the hotel. Also on the quality of the food and the selection possibilities. For a main dish for ... dinner eggs and omelets in Italy is not for me. We could do nothing. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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