Polonia Palace Hotel (4 stars)

Al. Jerozolimskie 45 Show map

Average rating

36 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.7
  • Location
    5.4
  • Food and Drinks
    5.5
  • Sport & entertain
    4.8
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15 hotel reviews in Englishsorted by travel date
Norbert
Varied, tasty breakfast buffet
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
Very conveniently located good 4 stars hotels, friendly welcome, varied, tasty breakfast buffet! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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David
Luxury hotel for a small wallet!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Polonia palace in Warschau is a very substantial, well well-maintained hotel, with its friendly, accommodating staff and a luxurious facilities both for short vacation, as well as for longer stays you can. The choice at the breakfast buffet is plentiful and tasted nothing to complain about. Also the stylishly equipped guest rooms invite you to visit. Nearby there is a large shopping center, a large train station, as well as the palace of culture and many bars and restaurants. The historic part warsaw and the Schlosspark (very nice for walking go) are around 20 to 30 minutes walk away. All ... in all is the polonia palace warmest recommended! It's good value for money here wholeheartedly. In my opinion even more like a 5 star than a 4 star hotel. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Simone
Warschau is so interesting
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2012
Gladly anytime again. Great city hotel in a central location. Warschau and Polonia palace are worth a trip! It is in the old town somewhat comfortable, the Nowy Swiat and the opposite central bus station 'Centrum' are all together valuable. Began from there our trip to Krakow, the journey to the Ghetto-uprising museum... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Anna
Great hotel - deserved more than four stars
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
The hotel is very centrally located. Very good possibilities the connection. Very friendly front desk employee. Beautiful lobby with lots of palm trees. Very smart. There was a lot of very clean. Wonderful wedding hall. -stop palace. We are pleased that we a beautiful and elegant hotel found. -thanks! read more
  • Room
    5.0

    The rooms are very clean and well maintained. Unfortunately there was no internet access in the room was available.

  • Gastronomy
    6.0

    Great breakfast. Huge choice of meals and drinks. The food in the restaurant can only be recommended. Great chef. The wedding is already feast.

  • Service
    6.0

    The service is very friendly and helpful. All employees spoke great english.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is very centrally located. Very good possibilities the connection. Very friendly front desk employee. Beautiful lobby with lots of palm trees. Very smart. There was a lot of very clean. Wonderful wedding hall. -stop palace. We are pleased that we a beautiful and elegant hotel found. -thanks!

  • Location
    6.0

    Great central location-you need not say much - in the area everything available!

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Birgit
Class comfort hotel services location. Glamour!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
Very comfortable hotel in the middle Warsaw opposite palace of culture. Good possibilities to shop nearby and great restaurants. Extremely good breakfast with champagne fresh sausage great bread and fresh Omeletteauswahl. Large bathroom comfortable beds. Very nice lobby. You feel directly welcome. A inside tip. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Christine
Very good atmosphere and service
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2011
Very good hotel in a central location mIT flair in a historic building. In the immediate vicinity of the train station and Bürozentrums. Good breakfast, service during dinner very efficient. Rooms are very generously, I get often Updgrades on the (junior) suites. All together highly recommendable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Arno
One of the best hotels in Warsaw
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2011
A very good hotel in a central location close to the old town. By its spacious construction it gives the guests an almost royales feeling of being at home. Although located directly on a main street, in the rooms is no traffic noise was heard. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Dennis
Really great hotel in a central location from Warsaw
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2011
This hotel is for the business, but also for the city break can only be recommended! with the relatively central location the city center and the stadiums on foot to reach. the cleanliness and the ambience of the hotel is highly commendable. The varied and qualitative of high quality breakfast buffet is better as very good. The rooms are huge and very spacious equipped. I will certainly my visits to Warsaw I Polonia palace book. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Boris
Again and again a safe and affordable choice
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2011
As at Easter this year 2010 we were guests of the Polonia Palace Hotel. The hotel is only a few 100 meters away from the train station or about 20-30 minutes walk from the old town, or about 20 minutes by taxi from the airport. With the bus one comes for 2.80 zloty 175 directly into the old town. In the immediate vicinity of the hotel there are few restaurants, most of them in the old town. This year we had a standard room on the fourth floor with a view of the palace of culture (as requested). The ... room was big enough and had four stars standard. Small drawback were the relatively old TVs (no flat screen tv). Therefor it was in the bathroom Bogner products. We ate in the hotel restaurant, the food was good, the service was very friendly, the rates slightly excessive for polish standards. We were twice in the bar, also here the prices were for polish standards slightly excessive. The breakfast (included in the room rate) was good. Sports possibilities in the hotel we used No, but the hotel lacks the Wellness-/ pool area, which today is four stars standard. Here there are unfortunately point deduction! Unfortunately, there was only for certain species miles & cancel points, this is very opaque. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Stephan
Great hotel at a very good week-price archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2010
Excellent Hotel, centrally located in the city center. Many sights are within 30-40 minutes to reach by foot. In front of the hotel buses and trams. The airport is with the bus 175 directly in front of the hotel. The hotel is recommendable without any reservation! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Ulrich
Top hotel at the Palace of Culture archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2010
One of my personal favorite hotels. A beautifully restored old building. Rooms are great, staff service oriented and friendly. Some rooms have views of the Palace of Culture - especially in the evenings very nice to look at. The location is very convenient. Very near to the train station and at the beginning of the main shopping streets. Yet very quiet (good window!). Also the National Gallery of Ancient Art is within walking distance. The old town is about a 15 -20 minutes. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Marco
Great hotel in Warsaw. archived
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • May 2010
I was surprised at the quality of this hotel. Cleanliness, food, staff all very good international standard. Most popular German channels and teletext available. Internet in the room no problem. Warsaw is worth a visit. The cleanest metropolis I have ever seen. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sylvia
There it accomadates for everyone archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2010
The hotel was very good and can be recommended with good conscience. We will love to do. The rooms are quiet and very well equipped. The beds almost like at home. Best of all was the bath in the room after the long sit and through the city. This was our first time in Warsaw, and will be back. Sad had us the plane crash. We were under the mourners several times at the Presidential Palace and also shocked about this tragedy as the Polish population. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Boris.
Nice central Polish heritage hotel archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2010
The hotel is only a few meters from the train station and about 20 minutes away on foot from the old town. In the immediate vicinity there were a few restaurants most in the old town. We had a junior suite, which was very large and comfortable. Everything was Top. Small drawback were the two relatively old TVs (no flat screen tv). We ate at the hotel restaurant, the food was good, the service was very friendly, the rates slightly inflated. Sports possibilities in the hotel we used no, but the hotel lacks we thought spa/pool area, which today had ... booked 4 star. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Corinna
Price ok but more glitter than it was! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
In general the hotel does a very good impression. The lobby is really luxurious. Cleanliness was meticulously paid attention. Guests are mixed. Many Poland, but German and French. Mostly business travelers. read more
  • Room
    5.0

    The room was really spacious with high ceilings. But the decor was very very cold and simple, has a slight COMMUNIST flavor. We had the special, special offer room. But as we in your own hotel-movie, TV-menu could see the normal double rooms and suites also not much friendlier and more luxurious. The cleanliness was very good. Many German TV-programs: The first, ZDF, RTL, Pro 7 , ntv, DSF, MTV, and VIVA and a German radio rainbow.

  • Gastronomy
    5.0

    Breakfast is served in the Strauss-restaurant turned out to be in the building of the hotel. There were very many tables in the restaurant that they befriend neighbors prima chat listening to 0400 Was it really full, you won't have breakfast. The food is very good. There was everything the heart could desire: bread, rolls, croissants, pastries, cereals, packaged kelloggs-packages, jams, French cheese, ham yourself from the mace can learn and delicious salmon, a variety of salads, fresh fruit and fruit salad. Tea, coffee, freshly squeezed orange juice. English: eggs, bacon, mushrooms.

  • Service
    3.0

    The reception staff was very friendly and accomodating. Unfortunately the service in the restaurant a lot to be desired. The waiters are apparently not smile and must always serious face regungslose show. Everything seemed very tense. There were 6 waiter to the clearing away of plates. You couldn't even at breakfast. One was like being in a cafeteria. But the most I upset me the smallest request that has not been met. As I about the cold temperatures a hefty cold contrated it, I asked if there was any chance for breakfast in the morning I a lemon auszupressen and with water to serve. The staff wanted to ask whether we could. But she didn't come back. At first I thought they didn't have me. After about 20 minutes so I went to her again and have asked me to fulfill the request. She asked for and then told me on the table that it now be possible. In a luxury hotel!!! Here is the guest really wasn't king.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    In general the hotel does a very good impression. The lobby is really luxurious. Cleanliness was meticulously paid attention. Guests are mixed. Many Poland, but German and French. Mostly business travelers.

  • Location
    5.0

    The hotel is very centrally located, directly across from the metro-station Centrum. The largest two shopping malls are directly opposite the hotel. And the main railway station is only 200 meters away. This brings unfortunately also disadvantages. Very mixed bag people on every corner. You should always good to hold your things! You realized that the Paddington is not far away. The old town is about a 25 minute walk.

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