Hotel Schlosspalais(4 stars)

Johann-Sebastian-Bach-Straße 11 38855 Wernigerode View on map

Average rating

37 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.7
  • Service
    5.4
  • Location
    5.7
  • Food and Drinks
    5.0
  • Sport & entertain
    5.3
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22 reviews for this hotel sorted by travel date
Travellili
Family 4 - star atmosphere
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • October 2013
Perfect mixture for a 4 star hotel: both everything was there, what 4 stars is concerned, as well as a familiar atmosphere. read hotel review
  • Room
    6.0

    Perfect - spacious, individually decorated, balcony, nice view, and everything else, what you want and need!

  • Gastronomy
    6.0

    The breakfast (other meals in the hotel, due to the location also was not so bad) is small, but oho: in very individual, beautifully furnished breakfast room waiting many, many pleasures on a, the very friendly arranged and prepared. There is actually only no omelet, everything else!

  • Service
    6.0

    Everything so, as it should be: very friendly staff in all the areas!

  • Sport & Leisure
    6.0

    The small, fine pool is 7-21:30 o'clock opened and a delight - with four people you can easily swim, but it was often empty.

  • Hotel
    6.0

    Perfect mixture for a 4 star hotel: both everything was there, what 4 stars is concerned, as well as a familiar atmosphere.

  • Location
    6.0

    Perfect location also: it is a minute walk to the 'smallest house' wernigerodes, about 5 minutes to the main square and depending upon speed and walk 20-25 minutes to the castle. Could not have been better!

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Tom
Good Base for a Visit to the Harz Mountains
  • Recommended hotel
  • Couples
  • Countryside & spa
  • September 2013
The Hotel Sclosspalais Werigerode is a small well appointed alpine style hotel on the edge of Wernigerode at the northern edge of the Harz mountains. It has been extensively modernised but has only 27 quite small double and single rooms. There are a number of other properties with a similar name. read hotel review
  • Room
    4.0

    The rooms are quite small and the decor varies in style from room to room . The shower and toilet areas are also small but the fittings are of a high standard.

  • Gastronomy
    5.0

    Only breakfast was offered at a very reasonable 10 Euros per person. This was a buffet style with someone on hand to provide coffee or tea or resupply what was on offer.

  • Service
    6.0

    As with so many establishments in the former eastern Germany the people are all very friendly but have limited English.

  • Sport & Leisure
    4.0

    There was a small pool and sauna to the rear of the lower ground floor.

  • Hotel
    4.0

    The Hotel Sclosspalais Werigerode is a small well appointed alpine style hotel on the edge of Wernigerode at the northern edge of the Harz mountains. It has been extensively modernised but has only 27 quite small double and single rooms. There are a number of other properties with a similar name.

  • Location
    6.0

    The hotel is on a busy road to the south of the town in an otherwise quiet residential area. Most rooms have an excellent view of the impressive Schloss perched above the town. The hotel is only a short walk from the pedestrianised and very picturesque Markt area. There are no bars or restaurants immediately nearby but they are only 5 mins away.

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Sabrina
Very nice, cozy hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2013
Small romantic hotel with a nice view on the wernigeroder palace! The staff was super friendly and us almost every wish was fulfilled! Breakfast buffet with a great selection, nice clean rooms, pool area very well kept... All in all can only be recommended! Had our bikes and it was not a problem at all she in the hotel regard! Go gladly again to Wernigerode! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Oliver
Disappointment despite stylish decor
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Had on a wellness weekend in a star hotel looking forward to it. The staff were extremely friendly, the room/bath comfortable with beautiful antiques furnished and clean, however for 2 people extremely small. Great view on the castle. No telephone on room available. Sauna/steam bath /pool available, for bathrobe, towels and schläppchen had to 5/2 € rental fee be paid. Breakfast buffet on the first glance varied. Bread basket consisted of two sorts of ready-to-bake breads and sliced bread from the packing. Croissants or the hoped-for sweet bit wrong. Fresh fruit was offered, also fruit salad from the mainland. Who ... stylish night like, can this hotel good, if you however something special searches and delicious breakfast buffet loves, this is bad. read hotel review
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sophie
Lovely hotel with small hooks
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2012
The hotel is clean and the rooms are nicely furnished. The ladies at the reception were nice and helpful. The parking costs per day 5 Euro. I am also for a 4 star hotel inappropriate was, was - no fresh, cut fruit for breakfast - only 2 newspapers (the far and faz ) for breakfast, the one in the many guests not in the hands of got - numerous, broken light bulbs in the breakfast room in lights There was my room very darkly lit. read hotel review
  • Room
    4.0

    Wi-fi had to be paid extra. Unique 5 Euro. When i noticed, i in the room no network have, i sat however already in my pjs on the bed and had bad luck, because a small telephone in the room not. Also no tv newspapers Otherwise clean and chic

  • Gastronomy
    4.0

    As mentioned, there was no fresh fruits, for example fruit salad or similar for breakfast and the normal bread rolls were so gummimäßig, that i only with difficulties could carving.

  • Service
    6.0

    The service gives it for me nothing to moan about

  • Sport & Leisure
    5.0

    The pool i only looked at. Looked clean. Small but nice

  • Hotel
    4.0

    The hotel is clean and the rooms are nicely furnished. The ladies at the reception were nice and helpful. The parking costs per day 5 Euro. I am also for a 4 star hotel inappropriate was, was - no fresh, cut fruit for breakfast - only 2 newspapers (the far and faz ) for breakfast, the one in the many guests not in the hands of got - numerous, broken light bulbs in the breakfast room in lights There was my room very darkly lit.

  • Location
    6.0

    Ultimately the location of the hotel is amazing for the city turbulence in Wernigerode or as a starting point for further hikes etc. (for example Thale, Braunlage, caves, castle, castle regenstein...) The location is but not very quiet, as it is on a busy street is. If you're lucky, you catch a room with nice view on the also beautiful wernigeroder palace

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ina
For wellness rather unsuitable archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2012
Bathrobes and sauna towels only against a rental fee available No resting room available-no peaceful atmosphere, missing chair pillows, no offered drinks in the wellness area Wellness area relevant not good, missing blinds in the shower area Sauna and pool apart from that recommendable and clean read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Norbert
Beautiful cozy hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • August 2012
Because we only one night there were, we are coming again about us more and look elsewhere and will again book here. When entering the breakfast area you feel really in Schlosspalais. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
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Katrin & Ellen
wonderful hotel! Very recommendable! archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2011
A very nice hotel. We have felt ourselves very well. The food was fantastic and the staff are really friendly ☺ the hotel lies close to the city and you'll get a good view of the Schloss Wernigerode. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    0
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Marian
Nice hotel for people on business trip archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
I was in the business in Wernigerode and November a pleasant stay hotel Schloss palace with a great atmosphere. For me as a business traveller was the uncomplicated Check-in and check-out were good. The breakfast was also very good. In the evening I could still swim my laps in the swimming pool and steam bath. Hotel I would recommend. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Bettina
Nearby of the city, but not completely quiet archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2011
The hotel is very tidy and clean. The rooms are quite small, the bathrooms tiny, but very nice. Some rooms have a balcony. Almost all rooms the highest in Hörrichtung B 244, for sensitive the hotel is not recommendable. In the internet and in the brochure the impression creates, the rooms with a view of the castle were to the back, so quiet, they are however side facing the busy street. The schlossblick is however very nice. The breakfast buffet is varied and reasonable, tea there was only in bags. read hotel review
  • Room
    4.0

    Well maintained, nice-but very small. No storage space for suitcase or bathrobes, no wardrobe.

  • Gastronomy
    4.0

    In this hotel can only be purchased, the buffet is of good quality. The breakfast room is quite lovely in the Baroque style. The same applies for the whole hotel, the very nicely and tastefully furnished. Who very close evening meal, the Casa Vita recommended, a pretty, original restaurant with super kitchen, 3 minutes footpath from Schlosspalais.

  • Service
    4.0

    The women at the front desk were authentic-more but also not. The same goes for the breakfast ladies. The cleaning of the rooms was OK. Everything other can not be assessed.

  • Sport & Leisure
    4.0

    The indoor pool is like everything in the hotel very well-kept and stylishly designed, the sauna is in a cabin outside of the wellness Traktes -by rain probably not so great. Apart from that there was a steam bath, which we didn't use.

  • Hotel
    4.0

    The hotel is very tidy and clean. The rooms are quite small, the bathrooms tiny, but very nice. Some rooms have a balcony. Almost all rooms the highest in Hörrichtung B 244, for sensitive the hotel is not recommendable. In the internet and in the brochure the impression creates, the rooms with a view of the castle were to the back, so quiet, they are however side facing the busy street. The schlossblick is however very nice. The breakfast buffet is varied and reasonable, tea there was only in bags.

  • Location
    3.0

    Here come t it depends on, what you want: as mentioned above, the hotel lies on a very busy Bundestraße, but however directly at the old town and within walking distance( 15 minutes) to the castle. For a sightseeing weekend certainly was very good, for a peace stressed spa vacation not recommendable.

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Sabine
We had nice days in this hotel archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2011
We stayed for 3 nights in this hotel and would stay there again. The staff were super friendly and we felt very comfortable there. The close proximity to town was very good. The wellness area was large and clean, nothing to complain about there. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Eileen
Very nice hotel, only small drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
Very nice BZ, large shower, bad hair dryer.HCLFHLThe staff was mostly friendly, but some of the front desk staff not efficient. Breakfast was very good. Beautiful Wellness Area. With ten euro park in the hotel was a bit expensive.HCLFHLAll in all, great! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Vanessa
Top Hotel! Great Service! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2011
A great, family, to its guests interested staff. The breakfast buffet was wonderful-great selection! The rooms and the helpfulness was very clean and in good taste! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Knut
Great Weekend archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2010
We spent a very nice weekend in Wernigerode Hotel Schloss palace. Next to the very friendly welcome on arrival day we liked the personal contact with staff at the breakfast if, during the day as well as in the property. After the visit to the rock opera in the words of the hotel was easy to reach. Very positive we found the breakfast. As we are often, we would recommend this hotel and certainly, we shall we. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Lucie
Top hotel in best location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
Everything was perfect. To be highlighted was the friendliness and attentiveness of the staff. The drain was as well, as we have discussed. We would love to stay here again and recommend this hotel gladly further. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Eve
Excellent location and best service archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
When we arrived there was a warm and personal welcome. The room was clean, bright and friendly. On the balcony there were chairs and you had a beautiful view of the castle. Our view is usually the first thing the bathroom: here, too, everything is new, bright and clean. At the breakfast had a good selection. We especially noticed the covered tables on: all white tablesclothes, matching dishes, candlesticks, silverware... everything seemed very 'posh' and one was constantly endeavors, to do everything right. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Bettina
A well feeling vacation from the first to the last day. archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2010
a very comfortable hotel, willingness to help. natural friendliness and the very pleasant atmosphere fact that there was no large hotel is a breakfast buffet which left nothing to be desired, and staff, that always open and family. It was the first time but defnitely not the last stay for us in this house. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Anne
Very nice hotel with nicer view! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2010
Very nice hotel. Stylish and comfortably installed. Friendly staff and always helpful. The view from our room of the castle was fantastic! Our room was clean and comfortable, only the bathroom could have been a little larger. But the layout of the bathroom made up again. The breakfast was varied, the dining room and the coffee was great. The wellness area was very appealing, only a counter in the pool didn't work. All in all a very nice hotel in this lovely city! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Cindy
Very nice hotel, good proximity to the market archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2010
Nice Hotel, with small blemishes, but not bad. Very nice hotel in a good central location, up to the market place there are only about four minutes walk. Beautiful view of the castle in Wernigerode, especially if early in the morning the sun on. The breakfast buffet we didn't use, it is in the centre very nice cafes with very wide breakfast buffets and you could then still have a clear in the city. To the small flaws, at the check in at the hotel, the staff was friendly, but rather Curt, the room was unfortunately not heated 18 °C ... room temperature welcomed us here, and it is in the January quite cool. The pool was a bit cold and the sauna had half an hour before use to be logged. But if you know no problem at all. Very nice small hotel with Charme, we would go there again at any time. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Hans-Eckhard
City Wernigerode archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2009
Nice Hotel in an old architecture. Centrally located in the city. Nice is the view of the castle. Wernigerode Room 28. Not to miss one should the castle with a tower. You can take the tram or horse verkehrsgefahren is up. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
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