Hotel Aldemar Royal Mare^{(5 stars)}

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

4.0

Other leisure activities available

5.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

4.0

Big enough with a big balcony; air conditioning ( can be adjusted, not only to/from ), everything very clean

Regional cuisine with a large variety; five different restaurants from hochfein until snack bar; everything perfect

Without exception very professional, personal and warm staff, that every single wish of the guests reads. Room service perfect; doctor in the thalasso section; kid's club with great care available

Plenty of pools with more than enough sun loungers; animation ( water volleyball, -gymnastics, pilates, stretching) is available but not pushy at all; kids' club with care

Village-similar complex with adjoining professional thalasso range; all perfect clean; half or full board with tasty regional cuisine, also after three weeks not get bored

Directly at the beach; the immediate area is not very interesting, for excursions you need therefore a car ( pub provider nearby); the beach has 10 to 15 meters sand, in the water however rock, so a bit caution is appropriate. Review 'rather good', there the complex itself very big and nice.

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

4.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

3.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

3.0

Overall condition of the pool area

4.0

Family friendliness

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

3.0

Proximity to shopping areas

4.0

Distance to the beach

4.0

Other leisure activities available

4.0

The hotel has many villas, from from the room with garden view on vip -room with private pool share by the presidential suite with a private pool and garden. The choice helps here the best the travel agency. We had a suite ( or to put it more simply: a double room) with private access to the pool. The suite consisted of a living room with sofa (as bed folding ) glass table, chairs with a table, closet, sideboard with tv and hi-fi, a bedroom with a large closet, mirror, chair, also tv and adjoining bathing area with a toilet, bidet, shower, bath tub with jacuzzi, and two washbasin. Next to the living room there was a smaller bathroom with a toilet, bidet, shower and washbasin. Before each room there was a private terrace with sun loungers, respectively komfortstühlen, trolley and table. The pool was directly in front of the covered terrace. The room was by lateral walls and construction opposite the neighbor rooms separately. Suites and rooms are mixed and from the outside you can type not directly see. In the entire hotel area you had a free wi-fi-access to the internet. The room was every day damp cleaned and after three days was a changing. The towels were as required up to changed twice daily and free slippers, bathrobes and towels made available. Every day there were mineral water, some fruit and sweets. The room service is the selected type of room and was with us it has to be admitted a bit higher. The equipment in the rooms is qualitatively very high-quality and tasteful, however not typical greek, but neutral.

As guests a suite we arrived already in the morning in the breakfast in the restaurant 'candia' (partly on stilts over a pool built) to enjoy. I surrender at home in the morning, mostly on a breakfast and here was mostly about 1 hour on breakfast. Whose who want to can be breakfast already with a glass of sparkling wine start, then maybe a Croissant or crepes, followed by roasted ham and omelets or fish, than some fruit and in conclusion somewhat sweet. I personally prefer a hearty breakfast with tea, fresh orange juice, ham, eggs, melons, pineapple, oranges, grapefruit and in conclusion rice pudding with cinnamon. The breakfast in the main restaurant offers except for a few exceptions the same selection, however not this location and service. Sundays there were even live music for breakfast. Who despite rich breakfast lunch would like something meal, this can in the self-service restaurant in the main building, or in the beach restaurant ' albatross' make. The straight beach restaurant is distinguished by a very good kitchen. As a guest with half board you get the dinner in the main restaurant. The food is in buffet form, with some chefs in the restaurant directly in front of the eyes of the guests some prepare dishes. The restaurant consists of the interior, a between area and a terrace area with a view of the sea. Against an extra charge you can the dinner also à la carte in the sushi restaurant, in greek. Restaurant 'El Greco'or' candia ' (international) take. The kitchen the candias don't need comparison with top restaurants to be afraid. Over all kitchens of the hotel is mr agalou, the top chef is internationally renowned. Who evenings not too tired, finished the evening in the cocktail bar 'minos'. Admitted way are the prices in the hotel quite high, but compared to the quality and the service as adequate. Pub food and drinks are cheaper than imported food and the attempt is very recommendable.

The highlight of this hotel is the service. In all areas of the hotel you will find a really good and friendly service. Luckily is most of the staff despite crisis local (and no cheap casual workers from billigländern ) and you could his few greek skills to apply. Unfortunately the staff is apparently directed, not from the guests raise, but first on request of the guests. Only then is the real courtesy and friendliness of the staff. Because the hotel unfortunately only from few German speaking guests frequented, one finds labels usually only in greek, English, french and Russian. The staff speaks however also quite good German and helped with translation problems like from. It falls me here hard an area to point out, since we only positive experiences did. In case of any problems all art is a the staff ( please always with the front desk or the management of the department speak) or the guest care to the side.

The hotel has various tennis places with small centercourt, a driving range for golfers, a water sports center with the usual, a neighboring diving school, a indoor pool ( the evenings as disco serves) and a gymnasium. The entertainment is very unobtrusive and settles with refusal already with the first no. It will be however over the whole day entertainment and sports. Almost every evening offers the entertainment team entertainment programs at. In the bar are regularly special events as live music, shows or discos offered. Here you can hear the music already once over the entire area. If you wanted it a bit quiet intend to deal with, will find a tv lounge, a bridgeraum and a reading room in the main building. Except for the beach and the already mentioned indoor pool there are two large, for every guest accessible, pools and numerous smaller pools, only for particular residents are accessible. In our living area there was a very large pool with a palmenbepflanzten island and a large spaces for sunbeds ( this pool is also on a lot brochures pictured). About our terrace we could direct in the pool walking. Although the hotel not for children is laid out, there is a very large playground with a high and a wooden house, the nursery is. To the care the children there is private staff.

Private instruction: before I review wrote, I current reviews of this hotel and other hotels carefully considered. It looks partial so from, that every the best hotel and the reviews are very high. How can it be, that a hotel verbal slammed and then 4 points get. I have the usual reviews adjusted. Although the hotel when Holidaycheck the name 'royal mare' has, is the official designation' royal Mare village', what the architectural style better meet: the hotel is a small village. The hotel the 5-star hotel consists of several one-and two-storey units, which very well maintained garden areas separated and room a certain privacy offer. The hotel is for couples and families with small children laid out. For young people the hotel is because of the peace and the discreet animation not so suitable. The hotel attached is a thalassocenter with beauty centre and gymnasium. The whole property is decorated to a high standard and has a conscience luxury from. Because of the hillside the hotel is only very partially for disabled guests suited. The guests are international and with a few exceptions discreet nature. The entrance and reception area is luxurious and impressed with its size, the furnishings and the luminaries.

The hotel lies slightly off the beaten track the main street and tourist chersonissos (about 2.5 kilometer), on a beach section with fine rocky beach. The complex itself is located on a small slope, which rückliegende room partly a very beautiful view of the sea have. In the immediate vicinity there are three more hotels, whereas two of the same chain ( aldemar) belong. The four hotels are spatially separated from other hotel complex and offer a quiet choices. Behind the hotel there are some mini markets and taverns/ restaurants. The main building is in the middle of the hotel and therefore in spite of the hillside from all rooms easy to reach. If the waves at the direct beach once through wind is too high, you will find next to the hotel knossos royal village ( also aldemar) a bay with very quiet water and sea platforms.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

4.0

Overall condition of the pool area

5.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

To the size of the rooms is adequately reported. - again photos look! :-) Oh:in the or other report I read often again of obsolete bathrooms with floods the same or similar It is true: the construction of the shower cabin does not perhaps more latest standards, although such buildings still in modern single family houses rN (as I recently in Freiburg with friends). Since the duschkabinentüren here in the hotel most outwardly, drips the cool wet on the floor of the bathroom. Best remedy: In the local supermarket ( or already at home) after commercial schwammtüchern look for, and two, three piece in armadino (cupboard) under the washbasin stash! The were always a valuable aid in these situations... ;-) Apart from that accepts the room staff here its specially him leading task.

The gastronomy is from me in the spring sufficiently illustrated has been. Look du..! ;-) This is not really something to negative changed. If a or other contributor here in Holidaycheck over the food untouched, you have to be fair my numerical examples above time raise. Of course, the eastern european guests something after its gusto offered. Since but also enough westerners (who was still the second most commonly represented Nation?) here as guests again, you want to offer. And that is what we also! - of course, in the following week the a or other basisspeise ( for example salads or similar) postcards. I personally this is very quite. But nevertheless one gives oneself all trouble, the varied nationalities to do it justice. Only the wine list is perhaps something to review. The in the spring still available tischwein the trademark lac du roches is unfortunately from the map disappeared. Please resume! - the prices are in 2012 slightly been harmonized. These should be especially the raised sales tax. Of in the meantime 23% be due. Nevertheless wine is still affordable! - instead of the German ' gerolsteiner mineral water' order a typical table water. Here you at 2,90 Euro for liter. Very positive we noticed the small fluctuation of the staff, what always on a 'functioning structure' in a undertake out. Therefore we could practically all the faces of the earlier years again discover. σας ευχαριστώ, grazie a tutti, a nafstika, stergios, hajnalka, nektaria, Katerina etc.

If I now as repeaters were on service write is, would this mean owls to Athens to carry... Of course, we have again our room from the previous year had (which remains my little secret... ;-) in spite of the relative size this hotel and the variety of its employees we feel a little familienzugehörig. - in my vorjahresreport I on this item of the agenda already once noble. - the staff are friendly and cordial, from the cleaning lady to the manager! You feel, that you really welcome, and nothing has changed! - just go there! :-) - Cristina and I have these contacts already friendly conditions, up in the private area pass in. What must I give them more say...?! Okay, they will throw in, they are already ten times there! But if we do this, only friendly people meeting? For a package is always more than just the carton, no? So: everything is simply right!- The only, why I German could be disturbing, is the limited quota, with the my compatriots currently here open. Only some short numerical examples, which I because of from 'an insider's perspective' catch could: the hotel was to our besuchszeitpunkt beginning to middle August fully occupied. About 47% were russians, circa 20% french, the remaining 33% are spread over Italian, swiss, English, dutch, israelis and on thirteen German, my wife and I already included. For my taste the German clearly cosmopolitischer, as these mickerquote of 1.6% anticipated. So on to Kreta! There is no reasonable reason, at home to stay, unless, they are bothered by the rather boring weather... 14 days ( and still more) only blue skies at 32 °, at night according to around 27 °, only then evenly with the clear sternenvariante! :-). End of August change these values only marginally: during the day 29 °C, at night 23°-25° C.-and the russians remember you don't... ;-)

Of the 29 different private pools you certainly already read. There are either so-called sharing pools or they are in the einzelvariante the large suites to. lettini e ombrelloni ( chairs and umbrellas) you will find it in sufficient quantity. Also at the beach there are from enough. - we had in the first week our stay no problems, a plank bed to find, so you had to in the 2. already more look. However take account of, that the hotel fully occupied. The sport of' loungers-reserve and -never again- erscheinens' is in spite of the underrepresented German clientele nevertheless administered. In earlier reports I have already pointed out: it is a multinational approach! They help the best way: If you ' risers' are, you at: until: o'clock at the beach. The first already again for lunch had disappeared. The loungers thin so. You come as a ' normalaufsteher ' according to earlier at the spiaggia, helps a prudent view through the bettenreihen. Should you anywhere 'only' a towel on the apart from that abandoned liege discover, they do not, same to remove. Because the experienced walks on the beach at least two, three other utensils in the luggage, he should really a longer stay at the beach are. And they are then usually also in the form of suntan creams, eyeglasses, newspapers or books visible... ;-)

We are this year the 7 time in a row in the aldemar royal mare traveled... And do the gladly anytime again! Certainly ask, why? Why not even somewhere else? - My answer: no! - please read my rather other hotel-check... From Greece! Certainly before their vacation commencing asked, whether you this year still the hellenen travel should, in all these unpleasant reports in the media: Greece still in the Euro, Greece deserves our money, Greece is bankruptcy... And at all! - stop, now slowly: we too have this question, but very soon on this score: We wanted have a vacation with good weather with-round subshine record, in the clean water, in the pleasant hotel with great service and with friendly staff... And they want even those and... Nice, likeable greeks meeting!- Then on to Kreta and the best to the aldemar royal mare! Here you will find all these mentioned above parameters for a ideal vacation! The hue and cry of boulevardgazetten you should completely ignore them. Here on hellas' largest holiday island goes ( luckily) all its normal course. Beginning August is the island fully, so, that nobody will bore itself must. But also leisure and peace not too short, especially here in the royal mare. As you possibly have found, combines the chain aldemar here on Kreta two further hotels: the knossos royal and Cretan village. Both hotels are even more familienansprüche aligned, that means here longer things animation, fun and games made. Royal mare with its excellent thalasso department sufficed since the claim: in peace relax. - acqua gym ( water aerobics), Boccia at the beach amongst others of course, but more not really. But that they wanted to do so, no? And I sag' now, why exactly you here and not after malle or Lloret de Mar. But do I begin today time with my last day of vacation at, I was an exemplary meeting with a young greeks had. The sun and the 28° warm water at the beach relishing dümpelte I at the water's edge, as many other these days. Not far from me I noticed was a young man, approximately 25 years old. Casually started a conversation at. He asked me in English, where I come from. - as you perhaps from my earlier reports or my profile know, I am Italian married and, hence, the same language reasonably mighty. -fast considered I, which nationality I call should? As' biondone ' (like me a friend Genua always call) Italian, Russian or scandinavians? No, I told him, I am German! - as nice, answered this young greek, that your German to us! Everywhere only negative on reported to us, we pay our debts, we are just lazily around and try the state to deceive. - instead this had finished fones student, while searching for a job, for a very small salär in the month a position as bay watch accepted. Good, that you for this money a day long her room pay could... Nevertheless suggested me such great sympathy and openness against, that I only could say, sometimes it is better, not so much newspaper to read or newscast on tv to follow... Your vacation is then quiet;-)... And pleasant! Above I spoke of a ' something other hotel- check '. Since I in the previous two years (2010 and 2011) already very detailed article here in' Holidaycheck' wrote, I would like to point out, as they actually all situations here in the hotel play, far over one hundred photos •included! So you will find out: 2011: Holidaycheck hotel-review currently on the page 5 under the title: ' they wanted stay at home? You can! - here! Signed with: ' August 2011, Cristina & Jens, age 46-50, couple' 2010: Holidaycheck hotel-review currently on the page 7 under the title: ' they want right have a vacation? You look here! ' (warning: will shortly be archived) Signed with: ' August 2010, Cristina & Jens, age 41-45, couple' Of new aspects I am however gladly reports! ;-)

The location is still nearly ideal insufficient. The hotel lies only about 25 bus-minutes (20 minutes in a taxi ) from Heraklion airport away. Advantage: it curves not spend hours in the bus through the area, before your holiday finally reach. You should already at the airport its personal rental car welcome have, is the driving directions the following. Again and again I read bad directions to the hotel. You just so: -the entrance (C -) Hersonissos, Right behind the nearby Shell-thanks: junction (with traffic light ) to the left turn right. ( there is also the already described Lidl-market) - at the small roundabout (after 30 meters) again left (as if to Lidl wanted) - than the street consequences (the hill) for about a kilometer, any confluences ignore them! At T-junction (or T-junction: it is only 90° to the right or to the left) to the right, the S-curve. - to approximately 300 meters there is a crossing (from here, the sea see ;-), diagonally rbottom is the hotel royal mare). - now turn right for approximately 300 meters the road to follow. - if you got it right, you are now on the eve of its and of the hotel aldemar royal mare... ;-) Contrary to different reports are parking spaces for their sleds in abundance. It is true: the parking at the main entrance was mostly full. But since they formerly a boudoir more in the direction beach rented (I hope at least... ;-) you will be provided with the lateral parking about the size of an average German discount store ( see above) is contentment, around its recently rented Porsche behind castle and locking up. Because this remains the outside world locked... The parking... , what you and the Porsche make, they had to decide... ;-)! If you in front of the main entrance (so entrance into the lobby with front desk) is possible, leads side left a way around the main building around. There, after approximately 50 meters, again left behind a metallpforte this sagenumworbene parking place. - tip: let at the front desk the room card for your whole stay unlock! - also, if you perhaps only daily basis a vehicle rented, is worthwhile the visit opposite exit in one of the bestsortierten supermarkets of anissaras! ( there are spirits, cigarettes, gifts and whatever else they might need... ;-) for reasonable prices!) and this hiking they even have the parking, put your room card in the exit machines and opens the wide gap... You should the hotel- ( and staff on security) not their specifically procured coach need, in the above described road at the its and past, on the right-hand side or a unsupervised parking. As you might at worst remained also this bus accommodate, if it's not different... ;-)

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

4.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Child care or playground

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

3.0

Other leisure activities available

4.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

2.0

Overall condition of the pool area

6.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Proximity to shopping areas

1.0

Distance to the beach

6.0

Transportation connection and available excursions

2.0

Restaurants & bars in the area

3.0

Other leisure activities available

3.0

Size of the bathroom

2.0

Cleanliness & linen change

1.0

Room amenities (TV, balcony, safe, etc.)

2.0

Size of the room

3.0

Atmosphere & furnishings

4.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

2.0

Competence (handling complaints)

1.0

Reception, check-in & check-out

1.0

Friendliness and helpfulness

1.0

Staff's knowledge of foreign language

2.0

Quality of the beach

2.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

3.0

Family friendliness

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

3.0

Proximity to shopping areas

2.0

Distance to the beach

5.0

Transportation connection and available excursions

3.0

Restaurants & bars in the area

5.0

Other leisure activities available

4.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

5.0

Distance to the beach

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

2.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

2.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

2.0

Restaurants & bars in the area

3.0

Distance to the beach

5.0

Transportation connection and available excursions

3.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

4.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

4.0

Restaurants & bars in the area

4.0

Transportation connection and available excursions

5.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Proximity to shopping areas

5.0

Distance to the beach

5.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

4.0

Restaurants & bars in the area

4.0

Transportation connection and available excursions

4.0

Other leisure activities available

5.0

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

2.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

1.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Condition of the Hotel

3.0

General cleanliness of the different areas

2.0