Hotel Etrier(4 stars)

Rue du Pas-de-l'Ours 3963 Crans-Montana Show map
Upload pictureWrite a review

Average rating

4.2/6

3 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    5.3
  • Service
    4.5
  • Location
    3.5
  • Food and Drinks
    4.3
  • Sport & entertain
    3.0
Filters
You selected:
3 hotel reviews in Englishsorted by travel date
Andi
Not a four star hotel

  • 4.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2012
The hotel is nothing special, read more
  • Room
    5.0

    The room was great and generously and cleanly. The fire alarm in the hallway was broken.

  • Gastronomy
    4.0

    We had only booked breakfast - the buffet was ok. - but only 1 employee the all the guests together had to serve.

  • Service
    3.0

    On the day of arrival we could despite treaty the us at o'clock the room was confirmed only at o'clock move in. No explanation - nothing. - The Wi-Fi didn't work-no alternative, no apology. - At: o'clock the hotel was zappenduster and dark, the bar was already to and at the front desk not a soul. The phone number at the door hit was around inlet to get was 1 hour manned. We were exactly this rate as fools in front of the hotel until a other guest came.

  • Sport & Entertainment
    0

    Everything close in September would omega masters.

  • Hotel
    3.0

    The hotel is nothing special,

  • Location
    5.0

    The location is good, in 10 minuten you are on foot in the center of crans.

show less
Patrick
Good address. Small and fine.

  • 4.3 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
Nice hotel, ideal location, if you are in Crans-Montana to the Congress must. If you on wood is, a great address. Value for money certainly reasonable. For German standards, but a bit higher. But for the western part of Switzerland certainly normal. Tops 1 everyone area of the hotel is very clean 2. All the staff are very friendly 3. Large room (29 square meters) and everything from wood (see pictures) 4. Free bathrobe and slippers in the room 5. Very quick and stable Wi-Fi connection. 6. Free parking in front of the house. Flops 1. The only drawback was ... that the pool closed (see picture ) 2. Very large bathroom, unfortunately without bath tub 3. Strong 'holzgeruch' in the room 4. You get a classic key from the room, so that you the room also you must conclude. 5. The bathroom was unfortunately only a small shampoo and a small soap. 6. Starting from 10:00 P. M. Is the front desk not manned. One comes later, one must through a side entrance (wooden door) right next to the main entrance ( Sliding door). The one receives access code at the front desk during the check in. The code very however also outside at the door. In my opinion, a senseless protection, since every alien access to the hotel can make! 7. The swimming pool has officially only from 08:00-8:00 P. M. Open. Closing and final grade '2/3'. In short: gladly again! Whether business or leisure, I would book the hotel again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
show less

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Lionel
Not worth the money you pay archived

  • 2.1 / 6

  • Hotel not recommended
  • Couples
  • Other stay
  • December 2010
The room assigned to us was not well sign posted hence went on a wild goose chase trying to find our room at midnight, normally rooms with a no 803 would be located on the 8th floor, but this was tucked away in one small corner on the 4th floor. Room was quite new and clean, but lacked proper lighting. read more
  • Room
    2.5

    nothing to rave and rant about, we've seen better and bigger for the price they have charged us in Crans-Montana, having been there on 3 occassions before already.

  • Gastronomy
    1.0

    Asked for a coffee and tea, nobody there to make one, receptionist came across and made one for us, she tried her best...............but definitely didnt know how to make a cup of tea or cofffee!

  • Service
    1.0

    Check-in and reception staff was quite friendly. The Hotel claims to be a 4 Star Hotel, being a frequent traveller and an owner of an airline, it is no way near a 4 star rating. No drinking water provided in the room, room service couldnt arrange a Iron and Ironing Board for temporary usage, not operated 24 hours. Room Service is pathetic, ordered a early morning cup of tea and coffee, it arrives without milk, so by the time the milk arrives the tea and coffee turns ice cold, room service waiter didnt think we drank tea/coffee with milk.

  • Sport & Entertainment
    0
  • Hotel
    2.5

    The room assigned to us was not well sign posted hence went on a wild goose chase trying to find our room at midnight, normally rooms with a no 803 would be located on the 8th floor, but this was tucked away in one small corner on the 4th floor. Room was quite new and clean, but lacked proper lighting.

  • Location
    3.5

    Location was pretty convenient and good. with good parking facilities

show less