BEST WESTERN PLUS Hotel Das Tigra(4 stars)

Tiefer Graben 14 - 20 1010 Wien Österreich View on map

Average rating

67 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.4
  • Service
    5.7
  • Location
    5.7
  • Food and Drinks
    5.4
  • Sport & entertain
    4.0
Filters
You selected:
24 reviews for this hotel sorted by travel date
Manuel
Great hotel for a Wien stay.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
In the middle in Wien convenient, about 5-10 minutes from the next subway station this hotel is absolutely recommendable! The rooms are in excellent condition, everything beautifully clean. The bathroom with its mosaikwand was also beautiful. Also the breakfast is absolutely recommended. Muesli, bread with sweet and sour aufstrichmöglichkeiten, sausage and cheese as well as some sweet seduction is something for every taste. Unreserved recommendation! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Marco
Nice and comfortable hotel right in the centre
  • Recommended hotel
  • Singles
  • Business trip
  • December 2013
The hotel is located in a perfect area, very close to pretty much anything. Public transport is at only 5 minutes walking. The staff is friendly and willing to help. The complimentary buffet breakfast was really good and offering a wide choice. I recommend it. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Quality of food and drinks
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Wolfgang
Best Western das tigra in Wien - again and again
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
We as a couple were for the 2. time the tigra. The hotel is in the center however very quiet location. From here you can all sights of the city Wien to reach on foot. Very clean and pleasant staff. Breakfast is more than good, more than enough. Stay was in october 2012 and this year from 29 april to may. We want to next year also again to Wien go ( the sights of interest and further creates one not in a couple of days). read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Barbara
Peace and quiet in the i. district
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2013
Ideal starting point for exploring of the city, but nevertheless peacefully located. Good price and good beds! Accommodating staff. read hotel review
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Sebastian
Wien with this hotel? Again and again!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
The hotel consists of two structurally related parts. The rights of the hotel is the 'old', original part, while the left part bought with it, and probably is. The hotel seemed classy, the entrance area is spacious and functional. The guests were international and of all age groups. With us was the breakfast buffet including, the i can also only for a good start to the day recommend. The elevator in the left and 'new' part was adventurous: a sign was this for 2 people and 150 kilogram free! Er yes. Now. My wife and i and bags. But-several times! ... No risk-no fun ☺! read hotel review
  • Room
    6.0

    We had a standard double room on the 5. floor of the 'new' left partly of the hotel. The view was not exhilarating, but also not important. The room was roomy and absolutely clean, like at home! The bathroom was small, but functional-if windowless was and no exhaust fan in the bathroom had. Bed was comfortable, flat screen tv was quite large.

  • Gastronomy
    6.0

    Here, i can only the breakfast buffet rate: this is the 4 * absolutely adequate, though i personally on saturday also salmon was missing. Otherwise included this but everything your heart desires!

  • Service
    6.0

    The service is great. Everything was perfect. For a service but it was both saturday, as well as sundays too early in the morning, as the early shift at the buffet had. She was friendly nevertheless, if you no smile on the lips had... ;-)

  • Sport & Leisure
    0
  • Hotel
    5.0

    The hotel consists of two structurally related parts. The rights of the hotel is the 'old', original part, while the left part bought with it, and probably is. The hotel seemed classy, the entrance area is spacious and functional. The guests were international and of all age groups. With us was the breakfast buffet including, the i can also only for a good start to the day recommend. The elevator in the left and 'new' part was adventurous: a sign was this for 2 people and 150 kilogram free! Er yes... Now... My wife and i and bags... But-several times! No risk-no fun ☺!

  • Location
    5.0

    The hotel is a metro station from the city centre. From the airport it was within a good half hour with city airport train and u-bahn. The center itself is on foot in a few walking minutes. Here are all of the shops and restaurants.

Close
Peter
Das tigra Best Western a cheaper Wien-visit
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Das tigra Best Western is in the middle of the old town Wien very well situated and cheap in comparison to other hotels in the area. Breakfast was very good. Other services were not used. Traffic connection bus, tram and subway also very good. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sarginho
Centrally located, price-performance superb, spacious archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
Ideal for cities -, as well as business trips. Very centrally located. In a few minutes walk is all reachable. Very clean hotel, slightly off the beaten path in a well lateral road. Always recommendable. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Gabríel
Clean, comfortable, well located archived
  • Recommended hotel
  • Couples
  • City break
  • July 2012
This hotel features clean, comfortable and quiet rooms. Location is excellent, allowing for quick access on foot to the Stephanplatz. Friendly front desk staff and efficient check-in / check-out. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Uwe
Great location - good price archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
A really recommendable hotel in the center of Wien. In spite of the great location is price great. Due to the location in a side alley also wdnig traffic, are also the rooms pleasant silent. Parking lot there is enough, however these are just in the center but a bit more expensive. Here, a park & ride - complex recommend and with the public or with the taxi to the hotel go. The nightlife from Wien from here you can best explore, you're nearly right inside. The Stephansdom and Carinthian street, as well as the gap are in a few ... minutes easy to reach on foot. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Cornelia
beautiful hotel in quiet, central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
The Tigra is a nice, small hotel in Vienna city center. Many sights and the Carinthian street are on foot within less minutes to reach. our room was very large, mordernly decorated and also quiet convenient, only the bathroom was tiny. Two of us could be difficult to stop, as well as in the lift to our room. But that was not really bothering. the breakfast was very extensive, only available in the breakfast area the tables too close together and it was also quite noisy. only really it disturbed us, that we check in not on it attention, that ... it is not possible is, the garage at the weekend to the special price by the hotel. Also the gentleman was at the front desk not very friendly, when we ask for one. we then had to unfortunately the total rate therefor pay, as the Woe no cashier in the garage sits, at the privilege gets. read hotel review
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Andrea
Super located hotel with well feeling factor archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2011
DAS Tigra is a small hotel with a great location, city center immediately to walk reachable. The hotel was already older, the furnishing renewed, the age of the building, however, but not a problem. Especially the very comprehensive and good breakfast! And the very friendly staff. We were for a long time in any hotel with such a friendly staff. The stay was very pleasant, we will definitely be back. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Wolfgang
Perfect for a city vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
Perfect hotel for city vacation, practically all the sights on foot reachable-public transport (underground) nearby. Very quiet location. Very good breakfast. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Dieter
A great hotel in the heart of Vienna archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2011
Nice and silent hotel close to the city. The appearance is very well maintained. The breakfast was fantastic! Whoever complained, should remain to home. Would gladly come again. Very friendly staff. car park (surcharge)-possibility. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Andrea
Great hotel, great location, super nice staff archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2010
We had booked a double room, got (?) but a junior suite for the same money. Room and bathroom were very spacious. After the breakfast the room were made. Despite the stress in the breakfast room were the staff is it friendly and in a good mood. The dishes were cleared fast, regularly replenished the breakfast buffet ''. We have us felt very comfortable and will definitely come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Stefanie
Centrally located hotel, for three days OK archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2010
For a few days on a city break a hotel is the OK. Very central location, walking distance to everything. The reception staff left something to be desired, but the breakfast was very nice and courteous. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Raymond
Great comfort and convenience in central Vienna archived
  • Recommended hotel
  • Singles
  • Other stay
  • October 2010
Rooms are extremely comfortable. Maintenance and service are excellent. read hotel review
  • Room
    6.0

    Accomodation was spacious and equipped with all the requirements which you find in top hotels.

  • Gastronomy
    6.0

    The breakfast is of exceptional quality - abundance of choice, quality products combined with very attentive help.

  • Service
    6.0

    From reception desk to room service and breakfast room, the service is efficient, friendly and appealing. The clientele of the hotel is international so communication is never a problem. A special touch is the accessability of foreign press.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Rooms are extremely comfortable. Maintenance and service are excellent.

  • Location
    6.0

    You can not wish for a more convenient location. Right in the heart of Vienna with easy access to all the points of interest, shopping and transportation.

Close
Dietmar
Location! Location! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
Location is everything in a city break! In this sense, the hotel is absolutely recommended. Otherwise businesslike cool, sometimes reserved, room service inexperienced and late in the day. Breakfast room very cramped conditions, but absolutely satisfying and offer fresh fruit salad is the best. Room/bathroom was big enough for a city break on each case and clean. For a city break room with breakfast at this location a recommendation. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Heinz
A great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2010
We visit at least once a year and Vienna are times in this hotel Tigra the landed. Big selling point for the choice of this hotel was the central location right in the heart of Vienna. The hotel lived up to more than our expectations and the price/performance ratio is very good. Friendly staff, clean room, good breakfast buffet. On our next visit we will definitely again Vienna in hotel Tigra the stay and the hotel is pretty good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Hans-Jürgen
Centrally located, but unfortunately clear defects archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2010
The above features a very indifferent dining and image of the hotel and that is exactly what it has, also for us. The sign of the hotel on the deep divide in Vienna is definitely a very central location. In only five to ten (fast, comfortable) minute walk to St. Stephen's Cathedral and the main square in the centre of Vienna. When we arrived the front desk tried very hard wikte, still not finished the room as quickly as possible by the maids to be ready. Also in the following days was at the reception with the exception of a ... arrogant tranquil employee always friendly and tried, to answer our questions as well. The maid seemed overstrained and they have unfortunately something in a hurry, the one or other stain, etc. overlooked. But I would like to make it clear, that this is not a criticism of the room maids should be, in my view, it is planning a management shows. Planning a is, in my opinion, also, that it in the hotel only one elevator, which leads from the lobby to the floors and this almost inevitably with a full house often very long waits for the result. Since we had booked with breakfast per, we cannot judge may be offered a lunch/dinner not. The breakfast room was unfortunately also not so clean, like one it in his holiday wishes. Here are some examples: on the lampshade on the breakfast buffet dust collected on, in my opinion, not been removed at least 1 week was. The reactor has seen buffet table for a long time no washing machine probably more inside and the period showed the appropriate signs of usage. The definitely sufficient existing staff managed it not, the dirty dishes or abandoned tables quickly and set them again. More also on the soil lying dirt parts (handkerchief, 1 rolls, etc.) so I guess to all guests noticed, but unfortunately not from the service employees or worse still, you have noticed it and it have just ignored. The juices were any concentrates, the scrambled egg could still 1a two minutes in the pan, the sausage and ham was each day the same selection and the coffee was arranged and very aqueous. Good was the bread and roll choice, the teeauswahl, the choice of sweet spreads and the Müslisortiment. In addition to the the staff three times in our week clearly audible in dispute over competences and that, in the meantime, the already poor service did not more took place. For me an absolute " no go '. In conclusion, I can say, that the hotel the Tigra ' in the deep trench best Western in Vienna is very centrally located, a generally good-hour reception has, in my view, but otherwise has made the hotel management in many fields of his job or not for a long time not more. A maid makes for more relaxation, more efficiency and more cleanliness in each. It is definitely the task of management, in every area, the respective competences, to determine clearly, to avoid these debates before the guests to and to create a clear structure and tasks to make sure it would be the task therefore a parent/leader in on things such as cleanliness, abandoned tables and table-ware used and the staff on the relevant issues. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Andreas
Conveniently located to the center archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
The immediate area of the hotel (deep ditch), is not particularly attractive, but but not far from the center (stephansplatz, freyung). The nearest underground station is about three (herrengasse) minutes away. The room (224) was big enough and cleaned perfect, but not very tastefully decorated is what but of course a matter of taste. The breakfast was good and was constantly refilled, however, the staff seemed overstrained house something when fully booked. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
1