Hotel Diani Reef Beach Resort(4.5 stars)

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Average rating

147 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.7
  • Service
    5.0
  • Location
    5.0
  • Food and Drinks
    5.2
  • Sport & entertain
    4.8
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38 hotel reviews in Englishsorted by travel date
Verena
Very good
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel is nice, the food varied and the beach very nice. Only the begging at the beach was a bit of a hassle! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Mandy
Great holiday - relaxation yet lots to experience
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
It was a great vacation. We could not fault about the hotel, the service and the food tell. From the staff were all wishes of the eyes and tried this to fulfill. The hotel is actually really a bit outdated. Half of the hotel room in the back part the hotel are not belegtbar, as partly in renovierungszustand or even completely 'age' condition, however from the guests also not available. The livable rooms are but very homely decorated. A obstschale to welcome, every day was the room thoroughly cleaned, there was fresh towels. Mostly in the late afternoon again the ... room presented. All service staff always friendly, everyone greeted friendly-jambo!. During our stay were in this hotel only a few guests, actually a great shame. The dinner each evening was very expensive, always at different places in the hotel - times directly at the beach, times by the pool, times in the hotel, time in palm trees garden and so on - presented and always with local entertainment. Excursions were able to place on the tour operator be booked, were however then a lot more expensive, as if you have private providers there bay. We have here in Germany on a german, the already for 17 years live there, the excursions booked and carried out - was perfect. The only really annoying the beach boys at the beach, the every day their were for very overpriced price offered. There one must, really very firm and nice decline politely, or act, until the price true. For souvenirs in a state shop go, since are the prices ok and you need not act. The beach at the hotel was guarded, the beach boys had no entry. Surprisingly was the long decline in the sea at low tide. Around 300 to 400 meters went the water back, which we however the wonderful possibility gave, the reef in front of the hotel on foot to celebrate. As it is but definitely required, shoes to wear. The reef was very edgy and there are some creatures there, you even don't see and to the one not apply should. To this trip, we have a nice beach boy Hassan found. He could super german and had very good knowledge of flora and fauna in the reef. Snorkeling in the sea in front of the hotel was possible, but to see there nothing special. Most a trip right for snorkelling book. Since you have more of it. So, vacation was great - again and again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
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Patrizia
Excellent african hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The hotel is for playa tambor in Kenya very recommendable. Culinary it is absolutely brilliant. Daily at least one meat- or fish dishes on the plate for each prepared. The vegetables and the fruits are fresh and clean. The offer is versatile. The sports/leisure facilities, including a 50 meters swimming pool, which only adults offered, the fitness center, the spa and the entertainment one is in good hands. The hotel is great, however you just couldn't forget, that you still in a 3. world land is. So only no rush... read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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Anna
Impossible rip-off
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel we have selected, because it is in the net as' luxury ' hotel describe and a ' preferred ' hotel is. We have by e- amil and 100% lastly. After arrival we have the first time complained that the airconditon not work. Despite daily communication with different staff could not repartiert are. We have every day at 30 degrees in the room slept. To 5 days we had enough and left. No one from the management was available? - friendly but incompetent staff - the food in the main restaurant is a catastrophe! Not even 2 star! - ... the wines in the map are not available - the sun loungers are either broken or moldy - the spa is unhygienic dirty The hotel refused the difference for fixed back to reimburse read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    3.2
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Paul
In jandia/playa de jandia
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
First impression: beautiful well-kept garden area with waterways and lots of small bridges (japanese model?), 2 pools, a hot tub, chairs in good condition, towels for free, also couches at the beach, under palmdächern. The hotel itself is after first impression well maintained, after 2. but are shortcomings: bathroom trimmings dated, air conditioning centrally controlled, so i can't be adjusted. Rooms equipped with all necessary things: ac, tv, king size bed, seating area, refrigerator, safe, hair dryer, kettle for coffee and tea, big balcony. Food: in the first half of my stay modest. Morning buffet late opened, full offer only ... in the course of the morning, sometimes without alternation. Dinner buffet better, but also here several flaws (offer not yours, service (30% friendly, 70% na ja ) also at the front desk. In the 2. half my holidays noticeably better, change in management, more extensive buffet, better prepared, better service, dinner partly at the beach, partly in the garden or otherwise outside the dining room. Performance of the kitchen around 100% increase. Guest structure: by age and nationalities mixed, at the weekend more local from Mombasa and nairobi. Negative: too high cost for the use of the internet or lack of access to a few free empfangsorten (some bars). The often mentioned 4.5 stars are at the moment not justified, (3.5-4) read more
  • Room
    5.0

    Normal size with ac (not individually adjustable!) , tv, fridge, safe, kettle, hairdryer, telephone, internet access (very expensive), big balcony, normal bathroom with shower/tub combination. Everything was clean.

  • Gastronomy
    5.0

    Food: in the first half of my stay modest. Morning buffet late opened, full offer only in the course of the morning, sometimes without alternation. Dinner buffet better, but also here several flaws (offer not yours, service (30% friendly, 70% na ja ) also at the front desk. In the 2. half my holidays noticeably better, change in management, more extensive buffet, better prepared, better service, dinner partly at the beach, partly in the garden or otherwise outside the dining room. Performance of the kitchen around 100% increase. Drink prices almost european standard ergo too high for Kenya!

  • Service
    4.0

    Friendliness different (30% + / 70%-), quite good english knowledge, room cleaning okay. Child care seems to be available (facilities seen).

  • Sport & Entertainment
    5.0

    Entertainment was available, evening events as well (i did not use). Are top, umbrellas less (often torn)

  • Hotel
    4.0

    First impression: beautiful well-kept garden area with waterways and lots of small bridges (japanese model?) , 2 pools, a hot tub, chairs in good condition, towels for free, also couches at the beach, under palmdächern. The hotel itself is after first impression well maintained, after 2. but are shortcomings: bathroom trimmings dated, air conditioning centrally controlled, so i can't be adjusted. Rooms equipped with all necessary things: ac, tv, king size bed, seating area, refrigerator, safe, hair dryer, kettle for coffee and tea, big balcony. Food: in the first half of my stay modest. Morning buffet late opened, full offer only in the course of the morning, sometimes without alternation. Dinner buffet better, but also here several flaws (offer not yours, service (30% friendly, 70% na ja ) also at the front desk. In the 2. half my holidays noticeably better, change in management, more extensive buffet, better prepared, better service, dinner partly at the beach, partly in the garden or otherwise outside the dining room. Performance of the kitchen around 100% increase. Guest structure: by age and nationalities mixed, at the weekend more local from Mombasa and nairobi. Negative: too high cost for the use of the internet or lack of access to a few free empfangsorten (some bars). The often mentioned 4.5 stars are at the moment not justified, (3.5-4)

  • Location
    5.0

    Directly at the beach, about 1.5 hours away from moi airport (ferry). Shopping and restaurants nearby, by taxi recommended.

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Jürg
It is stolen, food average
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Movie & photo equipment became us in the last week from the room stolen, from the direction & sekuritas no support, we first had to return the polizeirapport in ukunda yourself. Air conditioning bad. The food has we did not like, value for money isn't right match, at best three stars hotel. Staff are very friendly, but also very receptive to tip read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Isabell
Exceptionally beautiful without any drawbacks. Best on Diani
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
The best hotel on Diani Beach. Mixed clientele from young to old... All nationalities. Very nice people.. So must vacation his. Lobby wonderful. Beach the bright crazy. You should also have ukunda explore and the people here their lives show. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Uwe
Nice beach hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
It had a nice beachfront hotel tip only with breakfast book half-board is worthwhile not outside eat out in front of the hotel are 2 restaurants where you can get cheap food. Deficiency breakfast only until 09:30 will strictly eigahlten at 09:30 bart you us and to go where already at 09:15 the clearing of the buffets begonen the was just not so great otherwise fantastic beach section of and the nice thing is the neighbor hotel has a nice beach bar where you can relax and also nice for cheap prices what food we did many ... a time use i can only highly recommend is worthwhile as mentioned hotel itself was a nice hotel with very much green, and what fun is the many sweet small monkeys but no what the more afraid of us than we vo you read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Iris
Disappointing
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel has it best times behind itself. The furniture in the public rooms are dirty and run-down. The complex is also only partially open. The cleanliness in almost all areas leaves much to be desired. The breakfast buffet is always the same no variety and rather in indian guests orientated. The same is with the supper. In the first week every evening exactly the same given. Only the meat between chicken, beef and lamb were changed. The wine list is a joke half of the wines are listed were not in stock. Very many indian guests which also for ... the food massive noticeable makes. read more
  • Room
    3.0

    The size the deluxe room is adequate with a separate seating area. The furniture was rather simple and the bureaus are from clamping plates produced where you even the addresses the vendor can see. Mini bar is available however was I tried me more to pollution than I actually taken out have. Safe is free in every room available... Only it were already so worn out that certain figures are not longer work. Kettle is available with enough coffee and tea for preparation. The cleanliness leaves something to be desired... A total renovation waehre appropriate as also still the old beds be used.

  • Gastronomy
    3.0

    Most restaurants were not at all open. The fish restaurant at the beach is recommendable. However the buffet for the hotel guests has solid potential of improvement. Very one-sided and indian annoying. The cleanliness in the restaurants is ok... However not outstanding.

  • Service
    2.0

    The ladies at reception very friendly and helpful but thus it has itself also. The waiters is not enough trained and partly suggestive. The cleaning of the rooms as in almost all hotels a joke. Hair of various previous guests in the bathroom and the bathtub with a pen vollgekritzelt. Instead of mold to eliminate it is painted over which was in the partially musty odor in the rooms niederschlaegt. The jacuzzi in the bathrooms are real small bakterienschleudern... Only after approximately three-time disinfection and cleaning was the water more or less clear. The water pipes are probably still from the start time as the warm water with a marvelous rostfaerbung in the tub is. Room service is whereas very fast and good. The bed linen is every day changed, as well as the towels also. Good is the daily newspaper the in the morning into the room delivered. With my request after the management was the housekeeper of the housekeeping and had no chance with one of the manager personally to speak. Since these housekeeper me already another hotel know I know I probably can speak however nothing changes. In one ear and in the other out. Also presidente I the bathroom has shown she leads the it again thoroughly cleaned is however only which I showed the remaining dirt was deliberately overlooked.

  • Sport & Entertainment
    4.0

    The animation is reserved. A disco is available was however not used by us. Wifi is in the bar and in the fish restaurant free possible. The pools are very clean and also the beach is well taken care of. The beds may a makeover stood however they are very comfortable.

  • Hotel
    3.0

    The hotel has it best times behind itself... The furniture in the public rooms are dirty and run-down. The complex is also only partially open. The cleanliness in almost all areas leaves much to be desired. The breakfast buffet is always the same no variety and rather in indian guests orientated. The same is with the supper. In the first week every evening exactly the same given. Only the meat between chicken, beef and lamb were changed. The wine list is a joke half of the wines are listed were not in stock. Very many indian guests which also for the food massive noticeable makes.

  • Location
    5.0

    The beach and the swimming pools are very well-kept and really recommendable. Excursions could in the surroundings be booked to lower prices as in the hotel. Various shops in the immediate vicinity. Rather suitable for people the peace and quiet find and not in party.

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Martina
Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Initially I would like to say, that I the previous bad review do not understand. We have four days before and 13 days after our safari and were more than satisfied. The rooms are cleaned thoroughly every day, ' Marks' of the previous or similar we could not found. Once during our stay even all pillows away and replaced. Short before our arrival I in the hotel via e-mail at room on the last floor, as well as in Aufzugsnähe asked (our disabled Mother accompanied us). Both wishes were (after my email yet on the same day answered) met-this fits ... in with the really perfect service this hotel. During our 4-day safari was our mother, the does not speak no word English, alone in the hotel. We have a front desk employee pointed out and asked, during our absence a little after your look to let. This has more than good works. Several employees in the service area, the German, were extra for your care 'turned off', apart from that it was anticipated your every wish. This really sensational great service we could in all areas -certain special requests or extras were immediately registered and then next time taken into account. That the hotel already a little' is somewhat older', had for me personally even a conscience charm. If you have the fantastic lobby ( where there is already an aquarium as floor) enters or in the wonderful Zebra bar sits, it is no matter wether somewhere a bit worn or chipped is. Perhaps they should also consider, where you are and like it a few more meters outside of the hotel appears. 'dirt' we have nowhere seen. The furniture in the room consists of Rattan and not from particle board. The bathroom ( note: great water pressure in the shower) would really be a bit of refurbishment. The water is really at the start slightly brownish, the lost but after longer walk ( we are in Afrika.). Safe and mini bar ( empty) free of charge, ZDF-front desk, adjustable air conditioning. Great are the existing bathrobes. A liter bottle of still mineral water ( to brush your teeth, coffee to ready or similar), daily complimentary made available. The food was very good: generous breakfast buffet with different homemade marmelade, honey and other spreads, homemade pancakes and crepes, eggs in all variants, the freshly prepared be, different types of bread, rolls, cakes, muffins eTC. Fruit, yoghurt, cereals, cheese and sausage ( each 1 sort). 3 different kinds of milk ( low fat, -and lactose-free)-if you to moan has. The dinner buffet has daily changed (in the 1 week rhythm). There is an Indian corner (!) apart from that daily 3 different side dishes ( potatoes in all variants, rice, pasta ), selections of vegetables, different soups, daily fish, change between chicken, Lamb and Beef, daily very delicious alternative for vegetarians, great and varied Salatecke, Knoblauchbrötchen, fresh baked Nan ( Pita bread). A Nachspeisenecke with daily changing pudding, mousse and cakes, as well as ice cream. The beach daily cleaned in the morning, the loungers are the convenient, on which we have a beach located; the move represents a real problem dar, because you will be charged the help of one of the service staff or the security is. It is true, that the loungers partly somewhat affected. On request you will however immediately exchanged. You could get towels so much, as you like. Drinks and food at the beach serves. At 16:00 o'clock you got a refreshing towel and fruit skewer ( by Animationsmitarbeitern distributed). Free Wi-Fi in the fins bar at the beach, zebra bar, and 360-degree-bar. The entertainment is very unobtrusive and discreet. Evenings no later than 23. Hours (rather earlier) is conclusion-the perfect choice for those wishing to relax can spend. The location is perfect: with the Matatu respectively, small trains one is fast with the Barclays bank (ATM works with Visa-map) or the nakumatt. Diagonally opposite of the hotel are a small shopping center ( left ), as well as the Moiz boutique (right). In the spa area I have a pedicure and manicure make let. With the treatment I was very satisfied. Everything is very well maintained. The prices correspond German standard The beach boys were this year extremely present (not to say pushy and annoying), as in the neighboring leisure lodge hardly tourists were and the leopard ( neighboring hotel leisure lodge) because of a fire is closed until further notice. The security were more than once in selling conversations involved, because partially impudent price were asked ( for example 120, -€ for a trip to the reef ) respectively arrivals guests of up to 20 beachboys were besieged. Helps only the 'eyes-to-and-principle' -we nevertheless not walks on the beach respectively the swim in the sea let. In short: who a five star hotel to European standard expected, will surely drawbacks. Since we Kenya know, was aware of this. The wonderful atmosphere and the first class service this hotel felt enchanted - we will be back! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Tanja
Dream vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were this year the first time in Kenya, but definitely not the last time. We really liked it! The hotel was simply top! Particularly impressed we were also from the hotel staff, were all very helpful and always had a friendly 'Jambo' on the lips. We are definitely coming again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Horst
Good value for money
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
We were with the hotel and the food very satisfied...! The only annoying the beachboys the day and night at the beach tourists wait and You all possible to sell...! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Steffi
Great hotel, great host!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
A truly excellent' hotel ( in the true sense of the word) The staff are unbelievably attentive, helpful and really every was always a friendly 'Jambo' on the lips. The rooms are very spacious and lovingly furnished. We would drive immediately again, if it weren't for the work would be ;-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Madlen
Simply wonderful:-)
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
In april 2012 we were in the Diani reef, it was a super exciting and informative vacation! You get to know the culture and the staff fulfills all wishes! Take 8. the monkeys in the hotel complex, don't feed, they beisen and scratching gladly... You will however fast saved! On birthdays they went great and have a waiter delicious cake baked and a kenyan birthday song singing \u263a I can recommend the 2 day tour in the national park tsavo east with night in a tent! It was a dream Thank you Kenya! Asante sana Kenya \u263a read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Matthais
Very beautiful hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
We can only recommend the hotel. All the furnishings and decoration we really loved it. The room offers everything you need. The variety and quality of the dishes are unbeatable. The only thing what we complain about is of the pool bar - too expensive and the beverages in old plastic Bescher serves, what the price is not. Altogether are the prices from the drinks too expensive, but there is supermarket nearby where man very cheap shopping. We will definitely come back again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Konni
Just great... We were thrilled!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Medium-sized hotel with comfortable flair in nice laid out pool area and dreamlike garden; International guest structure (USA/ gigabyte / India/ Europa); Booked with breakfast and dinner buffet (areas additionally possible) read more
  • Room
    4.0

    Our booked double room with side view of the sea could have been a little bigger, was however enough Small balcony for 2 people available Room (facilities and walls) were easy ageing Separation of bathroom to sleeping area through a large glass panal was clearly disturbing & pointless, no air circulation in the interior bathroom available Air conditioning, toll mini bar, free coffee and tea station, as well as free safe available The cleaning of the room was all right - staff also a very friendly

  • Gastronomy
    5.0

    Restaurants/ bars: 1 main restaurant, open design with nice laid out roof terrace (view of pool area & sea) - there breakfast buffet and dinner buffet; 2 times weekly theme night (dinner moving on beach or pool with very personal & kind ambience); Next to the main restaurant 1 à la carte - restaurant (even not used) 1 grill restaurant in the beach area for additional lunch 1 pool bar + 1 beach bar + 1 coffee bar (beach area) + 1 bar in the main building The quality and selection of the meals was outstanding! For breakfast no sausage available, but who apart from that has something to criticize, should rather stay at home/ eat. Specially the dinner was daily nothing to be desired and also offered after 14 days enough variety. Therefore the everywhere enough room was available (at the theme evenings in the pool- or beach area) was always a comfortable atmosphere available. The cleanliness and hygiene in the restaurant area was great; kitchen style very varied with indian corner (caution: spicy \u263a ). Small tips (which actually understood) were gladly taken, but were not at all expected or demanded (the service was with and without top): Drink prices in the hotel: Beer = 350,- vagary (0.5 liter), Cola (0,3 liter) etc. = 150,- vagary, Wine (glass/bottle of 0.25 liters) = 500, -/ 650, -vagary Every thursday (18:30 until 19:30 o'clock) there was a so-called 'cocktail'abend in the 360° bar next to the main restaurant instead of : with drinks (wine, beer, the tl. Cocktails), as well as small snacks for every guest free. Every afternoon (16:00 until 17:00 o'clock): coffee and biscuits in the cafe -bar at the beach free (to occasional days with additional cakes, fruit skewers, crepes and cocktails)

  • Service
    5.0

    Very friendly staff in the reception area, as well as in dining and animation; Extremely hard, the guest contently to place itself; also to späs presented; After a short time you already with first mentioned; The tl. German, too many english and amused, as well as pleased, if the language try Cleaning of the rooms: satisfactory Dealing with complaints: broken air conditioner unfortunately only after 3 days repaired, broken room safe was against immediately exchanged

  • Sport & Entertainment
    5.0

    Sports and entertainment program was very funny and entertaining (very young animation team); definitely not professional, but very funny Aqua gym, beach volleyball, water polo, Boccia available Aninationteam invited besides recurring to walks on the beach, kokusnusspflücken (by locals 'gardener' / palmenkletterer ) etc. A During dinner discreet live music program; Show program (except on sunday) evening available: expectations of local songs and dance numbers Gym with a big selection of modern devices available Billiard room and table football and table tennis free of charge available (billiard tables however not more too good condition) Hotel's own disco (below the 360° bar) thursday to saturday, however without many guests Next to the reception there is a professional casino (Black Jack, Poker, Roulette) available, that obviously also from locals from the region used Access to the internet in the hotel room available, zebra bar and the beach bar wifi free of charge and usable; Internet access to hotel's own pcs gg. Fee available (30 minutes = 300, -vagary or 1 hour = 500, -vagary) Beach area very fine sandy & bright, strong tides available; commit at low tide only with bathing shoes possible (apart from that high risk of injury at riffkanten, corals, sea urchins amongst others) Loungers, as well as umbrella at beach and pool sufficiently available; staff helps love to when the establishment and move, there the loungers were very hard; Showers at beach & pool are sufficiently available.

  • Hotel
    5.0

    Medium-sized hotel with comfortable flair in nice laid out pool area and dreamlike garden; International guest structure (USA/ gigabyte / India/ Europa); Booked with breakfast and dinner buffet (areas additionally possible)

  • Location
    5.0

    Hotel in directly at the beach with enough comfortable loungers in the pool -, as well as beach area; Private beach in the upper level, by domestic traders do not enter should be (nice, very watchful staff on security available); Opposite of the hotel a small shopping arcade: Supermarket with commercial were : for example water 1 liter = about 100, -vagary, wine 0.75 liter = about 500 vagary, beer 0,5 liter = about 100, -vagary...); Chinese and indian restaurant directly opposite available Further, a little larger shops in around 800 to 1000 meters distance (easily reachable on foot) like for instance Colliers center, barclays center (+ diagonally opposite big supermarket) + Diani Beach center Store's closing hour each 6:00 p. m., sunday half-day open; Taxenfahrt of Diani Beach center about 400, -vagary (price for entire drive, that means no matter how many persons, beforehand)- Drive with the small trains a little cheaper No places available, to evenings outside of the hotel to hang out-it is generally discouraged!

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Sandra
Beautiful beach hotel
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
To the hotel general is already more than anything written. We were because of the multiple negative reviews a bit skeptical, but were nevertheless pleasantly surprised. I really liked the hotel. We had a double room with a sea view booked for 2 nights before the safari and 5 nights after the safari. Both rooms were bright and friendly decorated and really clean. The condition of the bathroom was excellent. The cleaning of the rooms folded smoothly, by eleven was the room finished. Change of towels found 2 times daily. If the first cargo from morning already used is evenings ... once again changed. We found the service in general as very friendly and attentive, especially in the restaurant. We had as in some reviews written never much too long on drinks wait. The drink prices are dependent on the season. We stayed for a soda between 150 and 200 Schilling paid, Tusker cost 280 schillings. In my view appropriate for a 4, five star hotel. It becomes expensive direction cocktails and other alcoholic beverages. Personally not important for me, since I had not such a thing as good as never drink. We had the half board booked which I personally was totally sufficient. Who at noon still want to eat- the prices are really high. Then consider, whether board does. The food was in my eyes more than good. Breakfast and dinner with a varied selection and great taste. If you didn't find anything there you can in my opinion not more to help. Especially I would like to highlight the choice and quality the desserts, simply superb! The hotel was in March not augsgebucht, that's why I have always found a pool chair at the beach or by the pool found. The pool chairs were very comfortable, however very hard to just from one corner to the other to push. Some should be exchanged once, but the majority of is OK. As in all hotels there are also here all criticized, but the ' couches Belegerei in the early morning'. I for my part the hotel can recommend, as mentioned but you should consider, whether one half board or board needs. You can here very cheap vacation make (seasonal) in comparison to other hotels awarded half board and fewer stars are more expensive. Supermarkets are in the immediate area, so that one also times with a charge drinks can stock up on. You can one at noon also times outside of the hotel food, possibilities there are plentifully and for cheap prices. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ute
Does what it says on the tin
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2012
The negative opinions this hotel I cannot agree with. A four and a half stars hotel in Kenya is not in Germany to comparisons! We had a double room (and half board) with a view of the garden, or at the pool, or at the sea. The rooms are big and clean, the beds comfortable with mosquito net. Tv, Boil water for coffee and tea available, as well as a mini bar -a plate of fruit the front desk ready. Plenty of storage space was also available, as well as bathrobes. Air conditioning is individually adjustable. The bathroom was equipped ... with a shower and clean- towels even 2 times changed daily. Small terrace with a table and 2 chairs. The choice of meals was plentiful and very tasty. During our stay there was sausage and also 2 sorts of cheese. Jams, honey etc. Was in small jars provided. Different yogurts found in a cooler. Any Quantity muesli selection was also available, including several breads and fruit. Who here for breakfast didn't find anything there. The buffet in the evening was more than plentiful- a few indian and African dishes to meat, fish and pasta, everything was there. Dessert was also in small portions offered. Drinks were brought immediately. Very chic the BBQ at the beach aligned. Except the main restaurant there is still the sea food and grill restaurant, as well as an Oriental restaurant (Reservation) The garden is beautifully designed, with a river and small bridges. At the beach chairs sufficiently available -the ' beach chairs reservers' you find in every other hotel as well. Before and after our safari we had 2 different rooms (the suitcase in a separate, locked room in the hotel stored) Various water sports are offered-but we didn't use it. Also for the kids is in the mini club provided. In the hotel there was a small casino with 3 roulette tables and 25 slot machines. Gym is available, as well as a spa area. Laundry was great- until 10 o'clock made, until 18 o'clock again in the room. I can recommend the hotel. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Caro
Quiet hotel on Diani Beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
Very nice, quiet facilities on Diani Beach. read more
  • Room
    4.0

    Rooms were okay. Partly a bit old but ok.

  • Gastronomy
    5.0

    For the food there was not so much selection, but it was ok.

  • Service
    6.0

    The staff were very friendly and always helpful. It will tell you all of our wishes were fulfilled and all have in any case a friendly 'jambo' ready.

  • Sport & Entertainment
    5.0

    During the day we have no possibility the entertainment used. Once a week will massai invited, only their jewelry able to sell and then a dance behave- is worthwhile in any case it here. Also great was then dinner on the beach. Very romantic.

  • Hotel
    5.0

    Very nice, quiet facilities on Diani Beach.

  • Location
    6.0

    The hotel is directly at the dreamlike Diani Beach. The drive from the airport to the hotel takes (included ferry circa 90 minutes). Very lovely beach, though annoying beachboys but all very pleasant.

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Tanja & Dirk
Hotel with slight drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
A classic five star hotel you can't wait rooms are clean but in need of renovation, the outdoor area was very well-kept, a huge large mango is the service, one wait eternally for a drinks, partly an hour. The food is in every aspect very recommendable. Scourge of Riesenkäfern the looks as cockroaches, but beware the bite, there are regularly Pesticides sprayed! All doors closing otherwise one gets a visit from monkeys! Despite flaws a good hotel with beautiful spa area read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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