Gran Caribe Villa Tortuga(3 stars)

Calle 9 e/ Avda. Kawama y Playa Show map

Average rating

239 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    4.3
  • Service
    4.3
  • Location
    4.9
  • Food and Drinks
    3.2
  • Sport & entertain
    4.2
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90 hotel reviews in Englishsorted by travel date
Agata&Ralf
Fantastic for the, the not only eat
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
We have 2 fantastic weeks on Cuba in Villa Tortuga spent. %blank% the location of the hotel(in comparison to the 5 stars hotels the currently still on a construction site or in the middle of nowhere are ), as well as excursion possibilities were great! To the center from Varadero you need around 10 minutes away on foot, everywhere but also taxis/coaches/ oldtimers the for a few cuc only on the tourists wait. The staff was friendly and helpful. If you're lucky enough in a renovated room, you have little reason to complain, for three stars absolutely okay and clean. ... The older rooms are not so nice-we have for example our room changed, very unproblematic was. The food is took some getting used to. Although you always find something to some extent tastes, but the gourmets come and not at their expense. The selection was large and the dishes from the grill can often good. In summary a very lovely vacation in a star hotel, the its star definitely rating! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Heike
Couple 60
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • January 2013
Never again this hotel. Service poor, food was cold. Cleanliness leaves something to be desired. For breakfast coffee lukewarm, juice was partly see drunk, since no glasses were available. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Annette
We love Cuba (Villa Tortuga, Varadero)
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
For a 3 star hotel was everything is great except for the food in the hotel! That was for us not enjoyable, well there are guests say you always find something. Tip as often as possible in the à la carte reserve it is enjoyable, but there are often the same selection. The staff were us opposite always very friendly and obliging. Our cleaning staff was a real sweetheart (has lovingly our laundry at home washed)! The animation was pleasant and not intrusive. Every evening there was a dance - entertainment show. Great location at the great beach. Shortcoming actually ... only the many beach chairs are broken, but there is the world's best massage at the beach of hotel (with every physio in Germany easily compete). No annoying beach vendors, except for a small car where you cocktails and drinks buy could and a nice older mr the salty peanuts sold. For shopping and other excursions is the location perfect, right at the start from Varadero. We had relaxing and erlebnissreiche 3 weeks in Cuba. Gladly we would have remained longer. Greetings from Stuttgart read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gina
The beach was super, essen rather bad
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Were on the day of our arrival annoyed! Are in Havana and had 2,5 hours bus ride before us! Then said our guide we take a break and then from 2,5 hours 3 hours at our arrival at 24 o'clock the staff was not more friendly! The check in ran smoothly but the room was clearly not what we had booked! Since we also no more water with us, we wanted to a bottle of water for the room at the lobby bar get! There was only water in plastic cups! On the question of a bottle there ... was only one incompetent answer! You had in the shop to buy (however, you can any time in the hotel refill)! On the next day we also smoothly our room change can! Had a beautiful room with view of the sea! The cleaning ladies were always friendly and gave their best! The staff at of the pool bar and beach bar was perfect friendly, however the staff was at the lobby bar and the manager very unfriendly (might better with tips)! The complex was clean and beautiful, that food was a disaster! The still have not even the cats and dogs on the hotel eaten! The beach is beautiful, enough chairs and sun screens! Bottom line, the hotel is okay and you better outside food! Would recommend the chinese lai lai, and the italians kikis! Not far away from the hotel and cheap! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    2.0
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Eva
Vacation as it should be
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
I agree with the description and review from Simone 100% too! An absolutely perfect vacation! If you do about the country and people informed, you will also not disappointed! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Angela & Thomas
Vacation with small faults
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
The hotel is directly at the beach. Some of the food monotonous, it often repeated, the dishes like in Cuba usually lukewarm. The freshly prepared dishes at the plancha were varied and good and sufficient. The cleaning of the room and bath was very good. Little masterpieces with the towels and ceilings. The excursions were generally for the value too expensive. Trip to Havanna always with a classic undertake, is cheaper and better. The loungers on the beach were in a desolate state ( 50% ) The ausre 3 ise from Cuba erfgordert much time and patience. It took 3 ... hours before you through the last inspection was In short: Cuba is recommendable. Services for a 3 star hotel ok. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Simone
More than three stars deserved
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
The complete staff is always friendly and worries about all concerns. Buffet was always first class presented, to the typical tourists came and themselves like schw. Mentioned (for example spoon of red sauce in the white diving etc.). Would the vacationers in this hotel more on their own cleanliness 8., would the buffet after half an hour still nice! So much for the bad reviews! Who Karibik knows, can imagine, that the food not so peppered is, like in Germany (is not Germany), but you can additional seasoning, the possibilities are given! Food is by the large quantities, available ... also not hot, but lukewarm-a typical caribbean thing. Health had none of us (son 5 years!) Problem, everything was great. Dreamlike sandy beach, great bars and always staff on the spot. Hotel room is a standard -room absolutely. We looked the superior rooms are almost completely the same, apart from still there bath tub and a hair dryer it is. View of the sea everything was right and nice, with a child we were however glad, on the back facilities space to have found, since there the shows at 21:30 o'clock do not disturb absolutely. The view exactly nice, if you the vegetation on Cuba also appreciate. Excursions have we declined, they are truthfully a rip-off. Now, if you like it. We waive buses with 40 people, where you from place to place shooed is. Nice to the locals and already can one privately for half the money more beautiful experiences have! We only positive experienced, except the maulenden tourist, but i still do not understand, why such people not then a 5 star hotel book-rant about the food, but 3 times per day with full plates in the restaurant. All together i can only say: excellent hotel, really recommendable and if it problem returns: friendly instructions and everything is as well as possible fixed! Certain problem, as perhaps no water for half a day are typical for a country such as Cuba - here you should on the internet check and prepare for it. Very recommendable: the bus, of 9 am. until 9 o'clock evenings fully Varadero runs for 5 cuc - the price is for the entire day, no matter where you enters or out of it. We are absolutely thrilled and can only say keep it up! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anika
Never again, the hotel we have changed!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
A dumpy hotel! Very dirty amongst others cockroaches in the room and for breakfast! Dirty coffee automat, bad clean made plates, hard rolls. In the guide have complained about and this said :' the food you and the other food you so '! Unbelievable! The showers at the beach and at the pool went times and sometimes not. After 3 days into another hotel left! Never again! read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    1.7
    Family friendliness
    3.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Sylvie
Perfect except the weather.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
We liked it. The sea was great and the beach wonderful. The food was varied and good. All-inclusive is convenient. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    5.0
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Manfred
Food to forget!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The scenery is beautiful, the people very accommodating, however the food is without exception forget. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Sabrina
Beach super, hotel moderate (as somewhat older)
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
- beach was perfect - enough chairs and umbrellas available - room was unfortunately not properly cleaned (only the bed was made)-with a tip has anything changed - many mosquitoes in the room! (so:at mückengel think!) - the room was unfortunately also very damp; the clothes was always clammy - Varadero is a nice place for a beach vacation, around the country to learn, you should round trip plan - Havanna is worth a trip read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Edgar
A lovely vacation in the past
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Would choose this hotel again, but rules everywhere the party kpk until in the smallest spaces with, What however not disturbed us, as i had already 40 times in Cuba and i knew. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Alicja
A great stay in a great hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel is a bit outdated (as everywhere on Cuba). You must have some way there marriages be able, if you Cuba toured. For cuban standards the hotel is very beautiful though. The rooms are big, clean and are equipped with everything you on vacation custom for example fridge, seating area, balcony, tv, air conditioning, safety deposit box. Internet is unfortunately not included in the price and costs on Cuba much (30 minutes for 6 cuc = about 4 €). We had all inclusive and could so often as we wanted at the à la carte restaurant food. The hotel ... has a openair desk and furthermore has a café bar, a pool table, new huge chess by the pool, books and games rental, fitness room, a small store, a bar of the lobby, a beach bar, a pool bar, a stage for the show the entertainment and a kids club. The rooms are on several houses divided (total 6 large houses and about 2 homes of the category superior). By the pool are enough sunbeds projects. read more
  • Room
    4.0

    The rooms are big and are equipped with everything you need for example fridge, seating area, balcony, tv, air conditioning, safety deposit box. Unfortunately no hair dryer. However the sockets are directly like in Europa. However you need a transformer, since our devices on 220 volt and only 110 volt are available. Our appliances worked, but not in the used performance (my hair dryer was not at all blow-dry ☺ the rooms are typical cuban. Luxury as in other countries (cathedral. Repair, Dubai and so on) you can Cuba 't expect. The hotel is a star hotel! The rooms are always clean. Daily the housekeeping team and changes the towels and the bed linen. Suffer instep the bathroom not so nicely decorated. The bathroom is small and only furnished with the necessities. For the quick showers adequate. Every room also has a pot to the bar to get drinks.

  • Gastronomy
    4.0

    The hotel has a buffet restaurant, an à la carte restaurant and a snack bar. In the buffet restaurant was the breakfast until 9:30 o'clock instead of. The selection of bread, rolls and so on is really big. Every morning a older gentleman in the show cookingrange and roasts fresh omelettes with cheese and/or ham and/or peppers. Delicious! Otherwise, you can get from the buffet avail itself. Eggs, sausage, cheese, sausage, pancakes, any hearty dishes, salad, cereals and Kellogg's or yogurt. In the mornings, there were always two different juices to choose from, coffee and soft drinks. Lunch is until 14:30 o'clock. Every day also here something in the show cookingrange prepared, for example wraps, fish, shrimps, pork, burgers and many more otherwise there was every day rice, chicken, fish, meat and noodles. At the salad bar are always 4 salads to choose from and separate cucumbers, tomatoes, lettuce and much more with different dressings. For dessert there are every day really great pies and cakes. The choice is quite large. Additionally to that you could get at the ice cream bar serve. Fresh fruit are also offered. In the evening it is similar to the lunch buffet. If the restaurant opens the buffet really great from, with the time the buffet a battlefield right. The staff is always attentive everything in order to hold. Food is also always to. Unfortunately know but lots of people not like you are in a buffet behavior has. Genuine pigs there! There can the buffet not great appearance. People seize on the food as if it nothing more. Terrible! Well, probably everywhere sunday Unfortunately the food is not always to our taste %blank%. The cuban cuisine is not our case. But we were with the other dishes always full. From and to we but also times in the restaurant outside the complex went there Hummer food (circa 15 cuc = about 12 €per person). The à-la-carte restaurant 4 different dishes to choose from. Food and service were great. Highly recommended! Furnished the restaurants as far as very comfortable and nice. At the bars there are a lot of great cocktails. Unfortunately, the bars has no map, so that you could always after the choice a drink ask. The cocktails are great : Cuba Libre, San Francisco, Sex on the Beach, Piña Colada, Mojito, Daiquiri or a pure rum. Alcohol is the following projects: vodka, rum, and two kinds of beer (crystal, bucanero). Perhaps there is also still whisky but i don't drink. Soft drinks all available. But only national drinks no Coca Cola!

  • Service
    5.0

    The service is normally quite good. The staff pleased about tips, is however not necessarily. We always have the same service (even without giving any tip). The buffet is the service not really perfect, often you have to wait for drinks and new cutlery. However is also all ready, so that one also times can serve yourself (finally they have two hands and feet). Some of the waiters are very attentive and brought without asking the favorite drinks at the table. The staff understands good english. Room service was perfect, every day we got a new work of art from towels. The staff happy totally over chocolate and little soaps/lotions and so on the same Germany carry forward! The staff at reception is very attentive and always tried to always to help. We have our room changed (as we in one of the rear houses and the rooms in houses directly at the pool on the next day became free ) without any problems. The staff at reception and the porters were always very helpful! Money exchange at the front desk without any problems.

  • Sport & Entertainment
    5.0

    The pool is big enough, always clean. Has a private shower (the for our stay newly tiled was). Always enough loungers available. The entertainment during the day is calm. Starting with the sport to a spanish and dance lessons and in the evening to elaborate show the entertainment. The show the entertainment from 9:30 p. m. is the 'highlight' of the day. The boys and girls of the dance group can, with their costumes and their dancing with the tropicana in Havana compete. The pool was during our stay in a large putzaktion but we didn't go cleaned. About 30 women/men cleaned together the bottom of the pool. There was constantly the races mowed and the facades deleted. The hotel is always maintained! A kids club is located next to the pool with a fenced playground.

  • Hotel
    5.0

    The hotel is a bit outdated (as everywhere on Cuba). You must have some way there marriages be able, if you Cuba toured. For cuban standards the hotel is very beautiful though. The rooms are big, clean and are equipped with everything you on vacation custom for example fridge, seating area, balcony, tv, air conditioning, safety deposit box. Internet is unfortunately not included in the price and costs on Cuba much (30 minutes for 6 cuc = about 4 €). We had all inclusive and could so often as we wanted at the à la carte restaurant food. The hotel has a openair desk and furthermore has a café bar, a pool table, new huge chess by the pool, books and games rental, fitness room, a small store, a bar of the lobby, a beach bar, a pool bar, a stage for the show the entertainment and a kids club. The rooms are on several houses divided (total 6 large houses and about 2 homes of the category superior). By the pool are enough sunbeds projects.

  • Location
    4.0

    The beach is in the immediate proximity. The furthest distance from the last house to the beach are less than 70 metres away. The superior houses are directly at the beach with a view of the sea. The distance to the airport Varadero is approximately 30 minutes the hotel is the 2. hotel on the headland. Until the end the langzunge (to the harbor from Varadero) you need about 1 hour with the hop on hop off bus (costs 5 cuc = 3€ per day/person). Villa Tortuga is right in ' downtown '-Varadero. Less than 200 meters start the freemarkets, where every tourist souvenires to buy can. The biggest freemarket is easily accessible 5 minutes away. Numerous restaurants, clubs and cafes are the road along from the hotel towards the harbor. The road (on the headland) has a length of about 20 kilometer. public transportation are available taxis (relatively expensive) to carriages and bici -biking (cyclists with capacity for 2 people). Also a bus runs daily the headland and from (hop on hop off bus; see above). Unfortunately Varadero quite boring, if you don't ' strandherumlieger' are. Varadeo offers noisy guide 3 besichtigungsstätten : 1st shopping time Varadero (las americas ); is worthwhile for small purchases in the supermarket and for souvenirs (better but the markets); 2. reserve with caves and huge cacti (pure waste of time, since you 1 hour only in the forest herumirrt for 5 cuc per person. The caves are no real caves and the huge cacti are between plants and beautiful trees tucked away). 3. port (is still under construction, is located in the middle of the expensive hotels, if you wanted a trip with the catamaran/yacht bay started from there). Without excursions i would personally Varadero too boring! Naturally for all bathing is the beach just amazing!

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Heike
2. time in Villa Tortuga \u263a
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Very well located hotel with 24 hour all inclusive. Good starting point for strolling, restaurants, excursions. This was our 2. time in this hotel and it was again great. Staff very kind, food is more on american nature, but something for everyone-you didn't starve! We had unfortunately no that beautiful weather, but have 2 excursions made (Havanna and Trinidad with water falls)-wonderful. The rooms are huge and with a safe and fridge equipped. Lobby bar 24 hours on. Always again Cuba \u263a take enough Havanna rum with! Very cheap (1 liter -7 cuk =circa 5 Euro) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Susanne
Wonderful vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Was a really great holiday. The beach beautiful, the beach taverna very comfortable. Such a good evening agenda i have nowhere enjoyed. The dancers are really good! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Sabrina
Mega great location! Good hotel local
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Food and rooms okay not too big hotel somewhat older hotel but okay... Clean and tidy well arranged! Inklusivleistung good 24 hours. Lobby bar (good coffee) mixed guests. read more
  • Room
    4.0

    Size sufficiently somewhat older and rust but normal for the age of the hotel! Large bed (not too hard and soft) Tv only Deutsche Welle fridge climate tel. Available Bathroom was large and clean

  • Gastronomy
    4.0

    1 restaurant ( kliema very cold) jacket 1 lobby bar 1 a coffee bar 1 pool bar 1 beach bar Cleanliness in general was okay is as good as only plastic cups no mint ☺ all local... No Riu or ibero (eingedeutscht)! Relaxed and friendly atmosphere friendly also without tips! Food was okay the claims are not too high places! On pmmes do! One takes then at least not to!

  • Service
    5.0

    Very friendly and helpful! Right on the spot! English as good as any one comes also with d bit further

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Food and rooms okay not too big hotel somewhat older hotel but okay... Clean and tidy well arranged! Inklusivleistung good 24 hours. Lobby bar (good coffee) mixed guests.

  • Location
    6.0

    25 minutes. From Varadero airport... Room number 2144 directly at the beach 3 meters Quite at the start from Varadero str. 7 perfect to walk and excursions bus stop 10 metres, shoppingen approximately 100 meters around the corner nigthlife well street 62 Havana Club and a bar where live music on saturdays is! Restaurants around the corner. Perfect location!

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Dietmar
Super resort
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
A very nice well-kept hotel, the staff cares for the guests, the kitchen good, the evening shows great. Very recommendable read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Michela
Never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
This hotel i can not recommend! Dirty, unfriendly and totally out of date! For three stars we did not expect much, but even this expectation was quickly taken! Food horrible! read more
  • Room
    1.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    1.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    1.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Sandra
Cuba, sun, beach, beautiful experiences
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Very well located hotel, nearby the wonderful beach of Varadero. Chairs are always sufficiently available. We booked through Neckermann booked, big praise to the tour operator, he spoke perfect german and worries affectionately about his guests. He has for each problem an ear to lend. The food is good, there would be everyone could find. Towels for the beach are made available. Very good coffee there is in the lobby bar, at the pool bar there are delicious toasts, pizzas, etc. For our expectations an excellent hotel - who 'luxury' would like, must the purse somewhat further open! 'travel search ... many germans actually not the foreign country, but Germany with the sun. ' read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Roland
A very nice vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Initially you should be aware, one drives night Cuba! In a hotel which me a very affordable caribikurlaub made possible and it is completely reasonable! The staff were very nice and helpful. (some tourist it were unfortunately not!) The very nice beach is right next to the hotel, the pool is rather small. Anyway we were rather on the beautiful beach. There was sufficient and free beach chairs and lots of space. The room which we had booked was functional, was cleaned daily and with towels taken care of. (beach towels there was extra) it gat but also directly at ... the beach room the really great were, cost but also a little more. (for plus 25 cuc/day they could but to be transferred) The food is not german! But even i, which i en very few mäkelich am, was every day find and safe full. You can also in different pub good eat out whereas the prices not really cheap. (lobster 15 cuc. =about €13.50) A einkaufslandist Cuba not, although there are some markets but one has one saw one knows everything there the offer almost everywhere the same (state) Rum, cigarren and music are very recommendable. Excursions are recommendable but also quite times a tur on own fist, we were in Havanna with a rental car and it was very interesting. It is also important to absolutely small crime. You can in the middle of the night walk without fear, We have in Cuba great relaxed and it was all in all a very nice holiday. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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