Hotel Rancho Hatuey(2 stars)

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Average rating

17 hotel reviews

    Rating by categories

  • Hotel in general
    3.3
  • Room
    4.1
  • Service
    3.8
  • Location
    2.0
  • Food and Drinks
    3.3
  • Sport & entertain
    3.8
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9 hotel reviews in Englishsorted by travel date
Norbert
Roundtrip hotel no more than a night
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • April 2012
Roundtrip hotel for one night. It is located off the beaten track between farms, everyone had animals in the room. We luckily a frog, see photo. Mitreisendes couple unfortunately a tarantula. All in a very poor condition, luckily only a night. Breakfast not enjoyable, old bread, coffee must have night in the pot have confessed. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.5
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
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Matthias
Solide hotel for round trip with have fun
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
A solid hotel during our round trip. Should be before into another hotel, the too shabby was. This hotel was the alternative and we were very happy about the state of the hotel. The rooms were big and clean. Because of the large columns in the doors and windows were many geckos in the rooms. Friendly staff all geckos catch and outside suspended. There was a small and fun entertainment. We had a lot of fun. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Beate
As round trip hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2012
We only stayed one night there, had difficulties our room to find, with the numbers they did not have it Sunday the choice of food was not good, also, it was not very hot. The wine was not enjoyable, the ice was issued, ( therefore was no choice Cooling available and melted. Correspondingly quickly) the sanitary facilities were bad. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
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Dieter Hofmann
A hotel/area outside Sancti spiritus hotel
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2012
the worst hotel our tour. Fruit was not sufficient available, monotonous dinner, breakfast: 3 piece toast butter 1 1 marmelade coffee or tea that was it. The motivation of the staff was within limits. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
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Sebastian
For a night reasonable
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2011
I can understand the bad reviews not: the hotel has 2 stars! (wherein: passengers on our tour had firstly a room on the water didn't work or the water flowed out of the tub, rather than abloss) the complex consisting of several bungalow buildings was clean and reasonable. The signage is pretty good, especially on arrival in the dark can the search difficult to be. The room was so far reasonable. Certainly not clinically pure, but reasonable. About the food I can't say anything bad. Both breakfast, as well as dinner selection of the food was okay and the quality ... of reasonable. Summary: the complex is not particularly modern and no luxury hotel. But for a night on the tour the hotel was reasonable. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Barbara
Round trip hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
During our Cuba tour were our trip a grupe night in this area. There were just bungalows. Single travellers were in the most bungalows, which for some women really was a challenge. The pillows smelled musty, respectively. We were a group of 33 people and I have to say that the check in was very efficient. Also we were satisfied with the food. Was enough food for everyone and also enough choice. For a night the property is okay. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    2.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Manu & Alex
We'll be back!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
We stayed 1 night in the hotel, therefor it is sufficient in any case! Because the Hotel was quite empty at this time, there was no buffet, but you could choose the food. Food was good but unfortunately it was in the dining room was much too cold. The room with bathroom was large and purpose of trip completely okay for those. The hotel also has a pool, which we didn't closer but makes a good impression from afar. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jana
As round trip Hotel completely Okay archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2010
Typical Hotel in Cuba, the complex is very nice, the room large and something was always... We had mosquitoes. The food was okay. Early there was very much to the delight my friend-fresh pancakes! I clicked on in the evening my favorite cocktail caipirinha, because I wanted to know, such as Cuba is made. The bartender was wildly mixed and the cocktail was so strong, unbelievable! But delicious! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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Katja
cozy hotel on a ranch similar terrain archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2010
This hotel was very comfortable. It consisted of several bungalows. It was very clean. And was very beautifully located at the beginning of Sancti spiritus. The pool was very nice, with volleyball. The Abendessesn was okay, but there was 'old ' activity from the night before. But all in all a good hotel! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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