Excelsior Hotel Ernst (5 stars)

Domplatz / Trankgasse 1-5 50667 Köln Show map

Average rating

96 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.9
  • Location
    5.9
  • Food and Drinks
    5.8
  • Sport & entertain
    4.8
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65 hotel reviews in Englishsorted by travel date
Nina
Excellent hotel in the heart of Köln
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
I was in a business trip in the hotel serious in Köln and can only recommend it to anyone. The service, the hotel is barely to exceed. Here is the probably each individual guest in foreground. The room was big enough and is equipped with a also large and beautiful bathroom equipped. The mini bar is in the price included and filled up every day. This i thought that was a big plus point. The location is directly opposite from cologne cathedral ideal, in order to sights to look at or eating and drinking to go. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Bernd
The top hotel in Köln
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
This time again very pleased. A shame, that some guests not like in a 5 star hotel behavior. Short training pants and t-shirt for breakfast should the american guests as not suitable see. Perhaps it would be for other guests helpful a 'please wait to be seated' sign at the entrance to place. Then take these people just a table in mist, the another few assigned (friendly offered) was. The financial possibilities choose not always with good behavior hand in hand. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rosemarie
Dreamlike days!
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • November 2012
We were already 2. the Excelsior serious hotel. We will definitely come back again. In spite of the age of the hausesl has this hotel a certain charm. With the friendliness of the staff we were very pleased. Nevertheless it is me a request a few changes of our last visit of 2 years and now it should be noted: we 2 years we have on arrival a voucher for a welcome cocktail On this we had at that time very pleased. Furthermore we have this time on our room the fruit basket missed. The quality of the towels was ... before 2 years also better. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Roland
Great location and great service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
What should you just write here, very friendly and helpful staff. Complaints were very quickly to full satisfaction done. The location is unbeatable, over the street and it is in the cathedral. All important places you could to reach on foot. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Thomas
Perfect location, great service
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2012
The hotel has the charm of an old Grand Hotel with amazing service. Nevertheless the hotel is regarding its modern facilities has been (flat screen tvs, etc.). Direct parking spaces the hotel has not, opposite but there is a public parking garage. Apart from that is the location between main station and cologne cathedral hard to beat. As our room to the inner courtyard location was, we have in spite of the very central location a very quiet room had. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kerstin
Perfect location am dom
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Great the location right by the cathedral. Difficult is the parking, when we was due to many cars in the ascent not the ancestors to the hotel possible, we had to get from the parking garage with luggage back. Very large responsiveness of staff. Room very big, furniture already with some wear marks. Great is, that the mini bar free to use is. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Norbert
Great front desk, good room, good gastronomy
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Here in the connection from informal atmosphere me the standard of a real luxury hotel. Ideal for a stay in Cologne. Central it does not go any longer. Come would gladly come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nils
Excellent Excelsior
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
All around authentic Grandhotel. The welcoming was very friendly and we were shown to our lovely room, as well as briefed in the surprising Subtleties of the hotel room. We had a deluxe room with private shower and separated Living and sleeping area with a flat screen. Light concept was in is consistent and the room as such was very tasteful and comfortable. Than attention of the house we were even a bottle of sparkling wine delivered to your room, as I on the day birthday had. We felt very much at ease and can the hotel warmly recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christof
Location, location, location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
What real estate is, shall not case for hotels. Right next to the central station and just vis a vis the cathedral, there was hardly a better location in Köln. Museums, shopping streets, restaurants, subway-everything right around the corner, or as the hanse stube, even in the house. The car for 24 €parked and retreives it. Without asking we were given an upgrade from superior to deluxe rooms-classy! The breakfast buffet is varied and of magnificent quality, the service friendly and accommodating. Only drawback: the handheld shower worked on the 2. day despite communication to the housekeeper not. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Francois
Great hotel with top staff!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
All in all a very good hotel, which one easily recommend. The staff are very friendly and helpful. Only fly in the ointment the connecting door to the neighboring rooms, which a smoker's room and thus from the Zigarettenduft of the neighbor troubled was! Furthermore was this door not well insulated and one has quite clearly the conversation/ TV received. There were still improvement potential! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Inga
Anytime again top class
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
For the umpteenth time in Cologne and of course only in the Excelsior Seriously. As the male before it was lovely stay. Alone the staff's hospitality has once again intrigued, since these were personal, almost amicable comities apparently nowhere otherwise- simply brilliant. The room, service, quality the gastronomy we need nothing to say, as always at the highest level. Also in the restaurant hotel's Taku continued this level fort, our Sushisonderbestellung (only vegetables and salmon) exceeded with amongst others Spargelnigiri our expectations at times. Brilliant! We are already looking forward to the next time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Felix
Central of high quality hotel with small defects
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2012
The hotel is directly next to the Cologne cathedral centrally located. Parking spaces in the garage directly opposite feature 18 euros per D not overpriced. The service the hotel is one of five star hotels accordingly, always very helpful. The rooms spacious and well equipped. The bathroom large with bath tub (jacuzzi function), shower and two washbasin. For a room in the smallest category in any case enough ☺ The breakfast buffet has a wide choice, but unfortunately the staff were although it is very hard but for other foreign guests unfortunately a bit overwhelmed. You should in so a ... hotel more attention to the knowledge of English are. In addition a few further details for breakfast in such a high hotel should not be happening, but not worth mentioning are. Nevertheless thoroughly recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Anna
Five star hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The Excelsior hotel ernst is located in a very central location in Köln. For our Köln-weekend was this hotel the right choice. It seemed like an old Grandhotel, has but nevertheless not the end of the modern missed. Regarding room and service there were nothing to complain. The 5 stars, who the hotel bears, are in any case justified. We can recommend the hotel. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Martin
Class, small faults
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
A five star hotel right by the cathedral with comfortable rooms and good service. read more
  • Room
    5.0

    very large, comfortable and chic. desk, small Sitting area. Internet connection, flat screen. beautiful bathroom with double sink. use the minibar was in the price inclusive. Lack: the window the bath didn't shut properly, in toiletArea it was with temperatures of minus 8 degrees right cold.

  • Gastronomy
    6.0

    the breakfast is very good and fresh, however stood at our presence only the small restaurant available, which waiting times led. But by friendliness, coffee and freshly squeezed juice bridged. in the breakfast room it was however somewhat cool

  • Service
    6.0

    friendly, hard-working and competent. very good cleaning of the rooms. with our absence in the evening was the bed new made and the bathroom with fresh towels mistake. at night the shoes free cleaned.

  • Sport & Entertainment
    4.0

    there is a small wellness area with steam bath, finnish sauna, peace area and fitness room. Everything for at best 4 to 5 persons geieignet. one of the two shower was clogged.

  • Hotel
    6.0

    A five star hotel right by the cathedral with comfortable rooms and good service.

  • Location
    5.0

    directly at main station and the cathedral, a few meters to the shopping streets, not far from the Rhine. the area is not nice, but this is not the hotel, but on some ugly Corners of the city center.

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Thorsten
absolute Reference!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
Positive: the best ever seen breakfast buffet, cleanliness, friendliness, Atmosphere, it was überhaupüt pure luxury. For a city trip brilliant, the Excelsior is located right next to the domplatte. City, heumarkt Everything nearby. the employees we met extremely friendly, although not guaranteed the Stammklientel of the hotel were ☺ the mini bar was included, breakfast also, because with dertour booked. Otherwise 31 euros per person. negative: TV NEXT bed, shower head feast and bathroom under water, because it is on the edge of the tub sprayed. use the handheld showers, one must bow badly, as the cable too short. (515 ... room) the tables in the piano bar are a bit too low ended, you shut in normal size of the table edges always. The Internet is available in the ' Ustinovs ' (DOM-hotel) better resolved. in short: the best hotel in town. The positive things mostly in already impressive way. we'll be- as long as we once again such a selection-again in any case. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kai-Mathias
dreamlike!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
We were there from 12-13 February 2012. Guests the Excelsior hotel serious in Cologne and were extremely pleased. From the start we have in the hotel well cared for. The service staff was very accommodating and is betrebt, all wishes of the guests immediately to fulfill. When we arrived at the hotel, we were able to directly in front of the hotel unfortunately no parking. The small Attendants was totally overcrowded. We are in the car park opposite under the dome risks. The parking fees amounted to about 19,00 euros per dayin the check in we were very accommodating ... welcome. A free Upgrade to a better room type was offered. We were told, that our room still not ready, but one call us immediately informed, as long as we the room can. The bell at the entrance area also very friendly, helpful and attentive. While our tour of the town, the directly opposite am Dom begins, we call informed, that our room now ready. Again in the hotel arrived, us on our room and accompanied us and everything on site explained. Our room was very clean and Nice designed. We just in our large room (carpet, large bed, safe, flat screen TV, Corner, large wardrobe) felt. The bathroom was also very nice, clean and large( separate toilet, bathtub, two washbasin). Our luggage was meanwhile on our room brought. When we later in the beautiful city of Cologne and again to our room arrived, this was tidy and fresh fruit waiting for us. The mini bar was also inclusive. At the next morning led us into the breakfast area. The buffet was sufficient and delicious. A scrambled eggs on request freshly prepared. Furthermore you can get a freshly squeezed juice order. We would have liked to have longer in the hotel remained, every wish as a fulfilled is. The location of the hotel we must say, probably not much. The hotel lies directly at the Cologne cathedral. The main station, as well as shops, restaurants and bars are easily reachable on foot. We will gladly come again and can only recommend the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Birger
Perfection in the heart of Cologne
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2012
Directly from the very first moment on one feels here well. The excellent service Already started at the check in. The rooms are large and very clean. The furnishing is very stylish, the bath commodious and well equipped. In the room price is the use the mini bar (water, juices and beer) costs. read more
  • Room
    6.0

    My room was fantastic. The furnishings was classic elegantly. The view of the cathedral and the city is breathtaking. Everything was very clean and commodious.

  • Gastronomy
    5.0

    The two restaurants I do not have used. That is why I can only breakfast rate. The offer is rich and very tasty. Eggs in all variations to order freshly prepared. Also you can order waffles, Pancakes, etc. costs however extra, which I price of 31 euros for breakfast a little scary thought.

  • Service
    6.0

    There is only one word: perfect at any time you feel well cared for here. The staff are very friendly (with a only exception in the breakfast) and very attentive without being intrusive to the subject.

  • Sport & Entertainment
    5.0

    on the sixth floor there is a small but good equipped sauna and fitness area. There were treadmills, elliptical machine, stair machine and a weight bench. Everything is in very good condition. In the sauna area there is a steam bath and Finnish sauna. Both are well maintained and clean.

  • Hotel
    6.0

    Directly from the very first moment on one feels here well. The excellent service Already started at the check in. The rooms are large and very clean. The furnishing is very stylish, the bath commodious and well equipped. In the room price is the use the mini bar (water, juices and beer) costs.

  • Location
    6.0

    the hotel is perfect for a stay in Cologne. Directly opposite the cathedral is, the train station is only 100 meters away as well. Cologne's most popular shopping streets are also directly in front of the door. The view of the cathedral and the city was fantastic.

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Detlef
simply perfect!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2012
especially impressive for me was the perfection and the friendliness of the staff - without being intrusive. I am LHW Member and all these benefits were granted. A compliment direction and staff. Absolutely recommendable nonetheless. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Eberhard
Traditional Grand Hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2011
The 'Excelsior Ernst', the soon its 150. birthday partying, is a very refined, elegant house in the center Of Cologne. In the historic building are approximately 150 rooms and suites, this can be reached by lift or a very nice, with blue carpets hubert staircase. The atmosphere is generally upscale, you can find here many businessmen, but also Personalities, the public Interest or discerning tourists. The welcome was friendly and in the stylish public areas such as the wonderful lobby or other Meeting point feels immediately well. all together a very recommendable address, which I also gladly 6 suns would ... have given, if only my room approximately the standard of a 'leading hotels' achieved. read more
  • Room
    3.0

    Say we needed a: for those-like me-on a tour organizers, should probably not the best Room type and not at all luxury expect. With a 'leading hotel' I hope but on a certain comfort and not on a room, in which, as in my case- the furnishing at least partly from the eighties-Years to come appeared. furthermore notice the (single) room very small from, which is naturally with good reason narrow proportions led. Is positive, that the bed, as well as the flatscreen tv following an apparently recent partial renovation renewed were. apart from that had the room over a something stained bright Veloursteppich , tiny Workbench with( free) mini bar, Wardrobe with easy serving safe, a seating area with a comfortable armchair and table, as well as too öffnendem and the inner courtyard leading window. On saying renovation was probably also due, the room still noticeably after Color smelled. radiator were available, an airco was missing. Little pleasing also the also modest dimensioned Bathroom, ugly brown tiles, a angejahrte bathtub, a tiny Vanity, as well as a loose toilet seat was reminiscent of a two star hotel on the Adriatic Sea. Additional equipment ranked toilet, Bidet, a bathrobe, a few Pflegetuben , one hand and towel, a small hairdryer, as well as telephone. A shame, that the condition our room apart from that excellent impression from this hostel but a bit.

  • Gastronomy
    6.0

    the hotel stops with the 'hotel's Taku' a restaurant with Far East kitchen and the ' Hansastube ' a device with elevated, French inspired kitchen before. I used only the breakfast buffet, the from 6 o'clock in the morning in a very nice Breakfast room gorgeous Wandgobelins and fine Concupiscent take place and alone its special ambience for a great start to the day promises. the choice of meals and drinks actually left nothing to be desired, egg dishes, freshly squeezed juices, coffee and tea at the table serves. the service was very considerate, the girls friendly and speedy, the used plates were cleared away immediately. Soferne the breakfast not in the room rate is included, will make about 20 euros (continental) and 30 euros for the 'American breakfast' billed. If you want to eat/drink, will take place in the same building a typical Cologne brewery (Gaff am Dom), as well as in the next Periphery a plethora of pub, Cafes, bars and bakeries for different tastes.

  • Service
    6.0

    From the arrival to the check out I met dedicated, courteous and very pleasant staff Inside, this was true especially for the price the women and men the reception/concierge. At services everything, what a 'leading hotel of the World' is adequate, mustered, this begins in the preparation and organization of seminaries/ Banquets and booking excursions/ transfer/ Theatre tickets and ends not in the room service (expensive: 10,00 euros extra charge for example for a food order) or free nocturnal shoes clean. The maid did his service is impeccable, a nightly Turndownservice belongs to the standard. The mandatory 'candy' -in other hotel this class actually commonplace-I however missed, a slip-up was certainly, I in the minibar in the spray a already open mineral water found...

  • Sport & Entertainment
    0

    In the upper Floors is a health club with a few training equipment, as well as two saunas. Beauty treatments / (wellness. ) are supposedly also offered.

  • Hotel
    5.0

    The 'Excelsior Ernst' , the soon its 150. birthday partying, is a very refined, elegant house in the center Of Cologne. In the historic building are approximately 150 rooms and suites, this can be reached by lift or a very nice, with blue carpets hubert staircase. The atmosphere is generally upscale, you can find here many businessmen, but also Personalities, the public Interest or discerning tourists. The welcome was friendly and in the stylish public areas such as the wonderful lobby or other Meeting point feels immediately well. all together a very recommendable address, which I also gladly 6 suns would have given, if only my room approximately the standard of a 'leading hotels' achieved.

  • Location
    6.0

    couldn't be better: From the main station stepped out, on the forecourt and already is one in the Trankgasse at the hotel. directly opposite the Cathedral and the famous Museum 'Louis'. a few steps only mooring the Rheinschiffe or in the old town (Heumarkt...) To the large shopping streets (high street...) you go tight 8 minutes, a little longer, perhaps for the wallraf-richartz Museum, where you will find a noteworthy Collection of paintings English and French Impressionists. The lanxess arena, setting large sport events and musical events-during my stay gave Paul McCartney a guest performance -lies on the other Rhine side, is however for example with the subway (different lines toward BH Deutz/ fair) from main station (Track 10) within easy reach. Last but not least, the airport Cologne/Bonn is about a half Taxistunde away.

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Petra
Top hotel
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2011
I was pleasant surprised the size the suite. The room was very clean. The mini bar was included. read more
  • Room
    6.0

    My suite was simply great. air conditioning, ladies regards flat screen with greeting and a well stocked mini bar and, of course, a good Kölch beer. Telephone, music and a bed something to dream invited! The room it seemed spacious three lighted closets integrated sels understandable equipped with a safe. The bathroom with bathtub 2 spacious washbasin with 2 man enough room and everything was very clean!

  • Gastronomy
    6.0

    there is a sushi bar directly at the house and also otherwise you couldn't complain

  • Service
    6.0

    the staff's hospitality can't be beat and the service anyway. I was in the city at shop and by the time I got back was the mini bar already again filled. For the sauna was all prepared on the bed was a fresher bathrobe and slippers.

  • Sport & Entertainment
    6.0

    in the 5 floor is the sauna and a steam room left nothing to be desired. You could also a little fitness run

  • Hotel
    6.0

    I was pleasant surprised the size the suite. The room was very clean. The mini bar was included.

  • Location
    6.0

    Closer to the cathedral is almost not at all, to main station 2 minutes to the cathedral also and the mall is concerned it is 2 minutes

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