Hotel Mitsis Summer Palace(4 stars)

85302 Kardamena Kos View on map

Average rating

453 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.3
  • Service
    5.3
  • Location
    5.0
  • Food and Drinks
    5.2
  • Sport & entertain
    5.1
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158 reviews for this hotel sorted by travel date
Sandy
Superb summer destination - Summer Palace, Kos
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2015
My second visit - the last one just for a week 2 years ago. Second time around even better than first. Great weather / great views from wherever in hotel / loved the 'apartment' on the slope - loved the 'almost' private pools that are placed around the hotel. Cleanliness is excellent. Staff - at whatever level are excellent - fantastic customer service. Food in main restaurant will suit everyone's taste and is first class - great to have opportunity of using the Chinese, Greek and Italian restaurants also - limited choices but top quality and good presentation. Great for ... water sports if that's your thing - or just for relaxing and taking it easy. Easy access to Kardemena [varied night life] and Kos town - good bus service and good rate for taxi's. Again very easy to take ferry to Turkey for the day. Looking forward to my next visit read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kasia
Perfect holidays in Summer Palace
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2015
I was in this hotel with my friends in may and september 2015 and that was great holidays for us. This place is amazing. Hotel is situated on a hill the views every day was beautiful, crystal clear warm sea, nice beach and lot of swimming pools thats all we needed. The rooms was large cleaning every day. All service was very friendly, helpful and always smiling. The atmosphere at the hotel is very friendly when we were there the second time we felt like we were at home. The food was delicious as there was plently of choice for ... all types of food. Perfect time, perfect hotel, perfect views, perfect staff all this made our holiday was amazing. I hope I go back there in next year and recommend this hotel my other friends and family. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Harlene
The Summer Palace in Kos is amazing and friendly
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2015
This hotel is amazing, loads of rooms available and the views are beautiful. The hotel is kept so clean, with daily room service and the mini bar repelished every other day, clean bed linen daily if required. The pools are cleaned daily and kept so clean by a dedicated staff. All inclusive service is available and there is so much choice with the menu, plus a Greek resturant and an Ilatian resturant, both had a menu that you could choose from. Also while sun bathing the staff bought mid morning snacks for all the sun bathers, plus the pool bars ... offered snacks and ice creams to the pool bathers and beach bathers. The reception area also offered drinks and snacks to the residents too. The entertainment at the hotel was very good too and you are also able to walk to the other hotels on the Mitis complex too. Watersports are available on the beach area and are very exciting. The staff are very friendly and helpful and can provide you with all sorts of advice. There is a local village and it is in easy reach by a local bus reoute at a reasonable cost, also a bus runs to Kos Town on a daily basis and well worth a visit. Various nationalities visit this hotel and they are all catered for with the choose of food available. There is a Disco on site for the music fans and childrens entertainment too. read hotel review
  • Room
    6.0

    Excellent, very clean plenty of room, bathroom had lovely whitre towels and shampoo, soap etc. A safe, telephone, TV, minbar. The air conditioning was a real bonus to keep the room cool and the balcony had an amazing view and you could sit out there and chill at nights

  • Gastronomy
    6.0

    The hotel is all inclusive, there is a main restaurant and also the Greek and Italain restaurant. The main restaurants caters for all nationatlities and the waiters/waitresses serve your drink and clear the tables quickly, all tableclothes are changed and are always white and clean. No tipping was done. It was self service in the restaurant and there was so much choice, some days it was hard to decide on what to eat. The balcony part of the main restaurant was a lovely place to eat, morning, noon or night. I never complained, however, if there was one thing I would change it was the smoking rule, while eating some nationallties smoked while eating, I do not know whether it is because I was English, The food was excellent though and the dessert were to die for. The cocktails made at the hotel were amazing and there was plenty of other drinks available. Underneath reception there is also an indoor swimming pool, a little supermarket, jewellery and a gym. Water aerobitics on the beach, various watersports, very exciting, I tried the Jet Ski's and Para Gliding. I saved my spare change and at the end of my stay I shared it out and left money in room for cleaner and took money to restaurant for staff there and also to reception for the remainder oif the staff.

  • Service
    6.0

    I do not know where to start, the room are kept very clean and the staff are very friendly and helpful, they made me feel ashamed becuase of all the different languages they could speak. I only had to ask for something and it was got for me. My companion used the laundry service and said it was brillant and well priced compared to back home. They was a doctor available, however, I never had to use that service, however, I did use the local Pharamancy and was able to get what I needed and was surprised how cheap it was. I never had to complain about anything, however, I did report that a railing was broken and it was repaired the next time I had cause to use it. The garden is attended to daily and the flowers are so lovely and add to the beautiful views.

  • Sport & Leisure
    6.0

    There was internet access in reception. A kids club, disco, supermarket, gym at the hotel. Ther was enough sunbeds and everything was kept so very clean and washed down daily.

  • Hotel
    6.0

    This hotel is amazing, loads of rooms available and the views are beautiful. The hotel is kept so clean, with daily room service and the mini bar repelished every other day, clean bed linen daily if required. The pools are cleaned daily and kept so clean by a dedicated staff. All inclusive service is available and there is so much choice with the menu, plus a Greek resturant and an Ilatian resturant, both had a menu that you could choose from. Also while sun bathing the staff bought mid morning snacks for all the sun bathers, plus the pool bars offered snacks and ice creams to the pool bathers and beach bathers. The reception area also offered drinks and snacks to the residents too. The entertainment at the hotel was very good too and you are also able to walk to the other hotels on the Mitis complex too. Watersports are available on the beach area and are very exciting. The staff are very friendly and helpful and can provide you with all sorts of advice. There is a local village and it is in easy reach by a local bus reoute at a reasonable cost, also a bus runs to Kos Town on a daily basis and well worth a visit. Various nationalities visit this hotel and they are all catered for with the choose of food available. There is a Disco on site for the music fans and childrens entertainment too.

  • Location
    6.0

    The beach is walkable, however, there is a lift that can get you there in minutes and there bars providing snacks and drinks for everyone. The village of Kardemenda is about 10 minutes away and there is a regular bus to take you from the hotel and back. It as a lovely harbour and loads of shops and bars for you to visit and they provide meals, snacks and amazing cocktails at reasonable prices.There are nightclubs for the young at heart and they have various feature nights at the Starlight club. Kos Town is also close a regular daily bus runs there and is very reasonable priced and the Town is so beautiful and as lovely cafe, bars and shops too, plus the square as a loads of churches and buildings to view. Turkey can be reached via a ferry at a very good prices and it is good to go there and barter for the goods at the Tuesday market. A very special place is Zia and the garden resturant, day or night it is magical. Trips to other beaches and the Volcanic Island are availble all are interesting.

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Gediminas
Beautiful
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2015
Impressions - the best, did not expect to see such a complex, which is concentrated practically everything you need for the ideal holiday. We vacationed with his wife on the island of Kos, the hotel Mitsis Summer Palace hotel, one of the Mitsis hotel chain hotel in 2015. August 23-September 3 days. Everything is wonderful. Designed especially welcoming atmosphere, both within the hotel as well as any other hotel in the nearby Mitsis, which we visited. Of course, the maximum time allowed our Summer Palace, which was fascinated by the whole staff service quality, service, advice and assistance. High quality ..., varied meals for any taste at all corners - both the hotel and the swimming pool (sea water) and the beach, anywhere can be had a drink, a snack, engage in various attraction - the beach nuoklat traveled aqua team, exercise water, a little yoga and so on. Wonderful sea view, lift, which in a few minutes you can reach the beach (rare him have used, it was great to pasivaikšioti few dozen meters amazing paths to the sea), a lot of entertainment in the evenings, surprisingly carefully, lovingly equipped playgrounds and swimming pools, disco clubs, theater podium the word, amazing. We are thrilled and delighted at the Mitsis complex in scope and everywhere demonstrated and implemented the principle - all human recreation. Glory and honor Konstantinos Mitsis. Sincerely - Gediminas read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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John
Amazing stay
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
Stayed here in July this year great hotel ,food great staff very friendly. We would highly recommend trying the Italian & Greek restaurants, the Greek Restaurant We would describe as fine dining with some very nice dishes & superb service both from Alex & Anna & the Chefs. Overall, an amazing stay and I would recommend this hotel to everyone as there is loads to do for all ages read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Giannis
Lovely hotel and service
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2015
We stayed only for 4 days with our children age of 5 & 7. Trully a great family hotel . We had a family room with 2 bedrooms with a great sea view. The food was fantastic and there was always something that my kids would love to eat. A pool outside our door was perfect for the kids. We tried the italian restaurant and we loved the pizzas !! The service from the staff was excellent! Overall we had a great time and we will certainly come back! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Shelley
Excellent hotel, would recommend!
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2015
The hotel was beautiful- Very clean and tidy and the staff was lovely! The rooms was very modern and had everything you could possibly need. read hotel review
  • Room
    6.0

    Room was beautiful and even had a mini bar which was topped up every other day! The room was very modern and clean!

  • Gastronomy
    5.0

    The restaurant was lovely and had a good selection of meat dishes. The only downside is that i am vegetarian and there wasn't a great deal of vegetarian dishes apart from salad, soups, chips that kind of thing. Food was lovely though and the staff were again very good!

  • Service
    6.0

    Staff was very friendly and helpful! Such a good service! They all worked very very hard.

  • Sport & Leisure
    6.0

    Animation staff was amazing they always come over and spoke and asked how we was and asked about joining in on activities. There was always some activity going on! Lovely people! One minor point is that the entertainment on a night is in the other Mitis hotel next door which is a bit of a walk due to the hills! It would be good to have some in the Summer palace hotel to save walking and perhaps more chairs on a night time as there wasnt always somewhere to sit.

  • Hotel
    6.0

    The hotel was beautiful- Very clean and tidy and the staff was lovely! The rooms was very modern and had everything you could possibly need.

  • Location
    5.0

    The location was beautiful- The hotel is situated right on the beach front and if you are all inclusive the drinks and snacks was all included on the beach! There was a bus that picks you up from the hotel reception and takes you to the town for 1 euro 80. Buses run regular and until late at night. The bus journey takes around 10 minutes. Such a beautiful place!

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Bre
Excellent summer vacation!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
Wonderfull setting. The place is a small paradise on a Greek island. This complex has all a family needs on holiday. read hotel review
  • Room
    6.0

    Comfy and cool. My family appreciates privacy, cleanliness and good air-conditioning. After baking away at the beach, one wants a cool room to chill down. Very clean, hardworking maids and silence. Great stuff.

  • Gastronomy
    6.0

    Compliments to the chef! Greek food is so, so good. Can't have enough. Healthy and tasty. Great variety. The food is just a must try. The service is really good. Polite, hard working people. Good job.

  • Service
    6.0

    Lovely staff. The manager is a lovely man, very helpful. From maid to receptionist, wonderful hardworking people. Greek hospitality at its best.

  • Sport & Leisure
    6.0

    A delight. AAh, the pool. Time flies by when at the pool. The beach is lovely for the kids. The water is clear blue and warm enough. It's soothing and refreshing. Clean and safe poll for the kids. If you're into sports, enough to keep you at it all day.

  • Hotel
    6.0

    Wonderfull setting. The place is a small paradise on a Greek island. This complex has all a family needs on holiday.

  • Location
    6.0

    Beautiful scenery. Right next to the beach with a breathtaking view over the Aegean. The island can be explored or just wind down next to the pool.

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Petra
Simply great holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2015
We visited Mitsis Summer Palace in 2014 and went back in 2015, as it was definitely the greatest holidays we´ve ever been to. Perfectly willing staffs, nice beach and sea, sufficiency of umbrellas. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Monika
The Summer Palace great familly vacation!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
The hotel is great for familly vacation! Lot's of thanks for Kelie in animation- he's so funny and friendly- great dancer ;) he's always make sure that all kids are having fun. My kids ( Bianka & Oliver )were so happy to spend every evening at mini disco ! Bianka is missing Asha' s painting faces before evenings animation. Restaurants serve great fresh food. Thanks for lovely , helpful and always smiling hostes to main restaurant( Ukraine girl). Pools are very clean, rooms also. I would recommend this hotel for all my friends and familly. We'll come back for sure! read hotel review
  • Room
    6.0

    Very big clean and lovely rooms.

  • Gastronomy
    6.0

    The food is amazing- lot's of choices

  • Service
    6.0

    Very helpful and friendly staff

  • Sport & Leisure
    6.0

    The pools very clean like a beach. Perfect kids enetertainment. Internet available.

  • Hotel
    6.0

    The hotel is great for familly vacation! Lot's of thanks for Kelie in animation- he's so funny and friendly- great dancer ;) he's always make sure that all kids are having fun. My kids ( Bianka & Oliver )were so happy to spend every evening at mini disco ! Bianka is missing Asha' s painting faces before evenings animation. Restaurants serve great fresh food. Thanks for lovely , helpful and always smiling hostes to main restaurant( Ukraine girl). Pools are very clean, rooms also. I would recommend this hotel for all my friends and familly. We'll come back for sure!

  • Location
    6.0

    Location is very lovely with the view on georgeus sea

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Jelens
Summer Palace
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2015
we came 29.5 and we think that the weather is not so good but its wonderfuul. The food and drinks in this hotel are verry good. But i must say for singles its too boring. I go with my friend and it was amazing. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Megan
Amazing holiday & amazing staff
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2015
Amazing views and rooms. everything was clean and beach was gorgeous. read hotel review
  • Room
    6.0

    Size was excellent everything that we needed was there beds were extra comfy and view from balcony was beautifil

  • Gastronomy
    0
  • Service
    6.0

    Service from hotel staff was excellent, at meal times we was always greeted with a hello from the lovely lady. Waiters and waitresses were all so genuinely friendly and welcoming.

  • Sport & Leisure
    6.0

    The Animation team which included Nicoló Kerry and Teddy were hands down the best entertainment staff we have ever seen, they are amazing at what they do always so energetic and so genuinely friendly. We gotten really close to them all as they were so nice. They one hundred and ten percent made our stay extra special and it was so so sad saying goodbye to them. We love you guys

  • Hotel
    6.0

    Amazing views and rooms. everything was clean and beach was gorgeous.

  • Location
    6.0

    Beachfront hotel what more can I say other than it was beautiful

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Beverley
Excellent return holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
I am a returning guest, that says it all. Love this hotel. A special mention to Kelie in animation, the team is good but he stood out this year as exceptional. He is lovely, friendly, helpful and very entertaining. Without him the animation would have suffered. A mention also to Hatzi in the Chinese restaurant and Vasilis in the main restaurant for their special care and attention. I have recommended this hotel to friends of varying ages that have also loved their time there. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    4.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Harlene
The Summer Palace in Kos is amazing and friendly
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
The Summer Palace is really brillant it caters for everyone and everyones needs. The rooms are keep so clean and also the pools are checked daily and kept to the highest standard. The reception staff, bar staff and resturant staff are so helpful and make sure you have everything you need. The food well what can I say it is absolutely so varied and tastes wonderful and the desserts are out of this world. If you need to taste the local food the Greek restuarant on the beach is a place to visit. The local village is close by and ... there are daily buses and also a bus to Kos Town which has many special sites to see. There are hundreds of rooms and they are all looked after by a first class cleaning staff. The resturant caters for breakfast, lunch and dinner if you can eat three meals a day. For the people who want to watch their weight I came back and loss weight because I ate really well and enjoyed the desserts so much too. I took two of my friends with me, because I have talked about this hotel on many occasions and it as improved year after year for the better. My firends are 23 and 25 and they visited the disco on the complex read hotel review
  • Room
    6.0

    All rooms have air condiitioning and TV's, a lovely balcony with such beauitful views. A minibar refilled every other day with water. A safe and telephone and to help with luggage weight you can hire a beach towel and change it every other day and deposit is refundable at end of holiday. I have personally visited this site and hotel many times since 2000 and it has had many improvement completed over the years but it still remains one of the best hotels I have visited and one of the cleaniness. The rooms have plenty of space and the furniture and beds are adequate

  • Gastronomy
    0
  • Service
    6.0

    What do I say the staff are so friendly and helpful and they put me to shame with their knowledge of foreign languages and are able to commicate with everyone. The rooms are kept very clean and you can have laundry service if require, my friend was very pleased with the service available. There is a doctor available but for anything else their are pharmancies in the village. I personally did not have any complaints so I cannot comment on this but the balcony light on our room went off and they sent a electrican up staright away at 11.00 pm at nbight

  • Sport & Leisure
    6.0

    There was internet available, kids enetertainment, disco and shopping. Water sports and in doors games, pool and card tables. The beach is kept so clean and it is ready to use every morning after being cleaned everynight. There are ploenty of sun beds and umbrellas and also showers on the beach and by the pools

  • Hotel
    6.0

    The Summer Palace is really brillant it caters for everyone and everyones needs. The rooms are keep so clean and also the pools are checked daily and kept to the highest standard. The reception staff, bar staff and resturant staff are so helpful and make sure you have everything you need. The food well what can I say it is absolutely so varied and tastes wonderful and the desserts are out of this world. If you need to taste the local food the Greek restuarant on the beach is a place to visit. The local village is close by and there are daily buses and also a bus to Kos Town which has many special sites to see. There are hundreds of rooms and they are all looked after by a first class cleaning staff. The resturant caters for breakfast, lunch and dinner if you can eat three meals a day. For the people who want to watch their weight I came back and loss weight because I ate really well and enjoyed the desserts so much too. I took two of my friends with me, because I have talked about this hotel on many occasions and it as improved year after year for the better. My firends are 23 and 25 and they visited the disco on the complex

  • Location
    6.0

    There are various excursions available and I can personally recommend the trip to Turkey we had such a laugh over there bartering with the locals on market day. The village offers a lovely harbour and locals shops selling there wears and local bars and they have various television if you require them and Louis supermarket for your odd and ends. There is a supermarket in the hotel which sells all the things you may and forgotton and also daily papers and a jewellery shop to browse around. There are card tables and pool tables etc and a gym !! The beach is minutes away and a lift takes you all the way down and there are jet ski's. para gliding, pedaloes and various water sports to keep you happy. The airport is about 20 minutes max away and Kos Town about 30 mins.

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Franzi
Whenever I come back to Kos I will stay here again
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
The hotel was located near Kardamena and could be reached easily and fast via bus shuttle from the airport. Although the airport was not far away from the hotel there was no aviation noises. Check-in and check-out happend really fast so that we could have lunch right after we arrived. We found that perfect since we were starving after a very long travel. The hotel was always very neat and tidy, beds were made every day and the hotel room fridge was refilled every day with Pepsi, water and Korona beer. When we were there most of the guests were ... German and Russian, the beach wasn't overgrowed since lots of guests also used the many pools located all over the hotel. read hotel review
  • Room
    5.0

    We shared a family suite and had lots of space because there were only two of us. From the balcony we had a nice view over the sea. Minor shortcoming was that the room itself wasn't soundproof. Guests from rooms next to ours couldn't be heard.

  • Gastronomy
    6.0

    Since we stayed just a week we also found the offer of food very varying. You could choose from different salats, hot and cold dishes, sweets etc. every day and it was all very delicious. I guess everyone who's not totaly spoiled will be very pleased with it. :)

  • Service
    6.0

    The staff was always very friendy, altough some of the guests' attitudes would require some other reactions. Most of them could speak pretty good English but were also happy if you could at least say some Greek words. Laundry service was offered but we did not use it.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The hotel was located near Kardamena and could be reached easily and fast via bus shuttle from the airport. Although the airport was not far away from the hotel there was no aviation noises. Check-in and check-out happend really fast so that we could have lunch right after we arrived. We found that perfect since we were starving after a very long travel. The hotel was always very neat and tidy, beds were made every day and the hotel room fridge was refilled every day with Pepsi, water and Korona beer. When we were there most of the guests were German and Russian, the beach wasn't overgrowed since lots of guests also used the many pools located all over the hotel.

  • Location
    6.0

    You can directly rent a car at the hotel to explore the island but there is also a bus going regulary just in front of the hotel entrance to Kardamena. Besides renting a car you could go hiking, snorkling in the very clear blue sea or enjoy one of the free water sports activities down at the beach. Your travel agency will also be very pleased to help you with booking short trips to Nissyros or to Turkey. We coulnd't book a trip directly at the hotel reception which was only one disadvantage.

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Kasia
Amazing time in Summer Palace
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2015
This place is wonderful. Spectacular views, crystal clear warm sea, lots of swimming pools. Delicious food, lots of fresh fruits and vegetables. Service very friendly, helpful and always smiling. I would recommend this hotel, I will certainly go back there . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Beverley
Our fantastic holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Absoultly fabulous clean spacious friendly and didn't want to leave there. read hotel review
  • Room
    6.0

    Lovely spacious and very clean.

  • Gastronomy
    6.0

    Lots of choice to choose from with lots of different types of food.

  • Service
    6.0

    Nothing was any trouble if you needed help, polite and friendly.

  • Sport & Leisure
    5.0

    Entertainment was fab, didn't really do sport. Just thought the water in the pool was very cold.

  • Hotel
    6.0

    Absoultly fabulous clean spacious friendly and didn't want to leave there.

  • Location
    6.0

    Set in a good location near to shops away from noise.

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Claire
Great holiday made by amazing staff
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Hotel was lovely, the food and views from restaurant were stunning. But i have to say that the staff were the ones that made our holiday, absolutely outstanding! We did not have kids with us on this holiday but it was notable that the staff are amazing with the kids, the animation team were 2nd to none and you could see the kids genuinely had fun with them all and the kids would actually light up when the animation guys came round. There was one member of staff in particular that stuck in my head and made my holiday especially ... special and that was Kelie, he was always welcoming and no matter how busy he would always stop for a chat and ask how our holiday was going, where we had been or what we had been doing for the day. We had such a great time we are looking to come back and i do hope Kelie is still there i would love to see him again. read hotel review
  • Room
    6.0

    room perfect, spotless and plenty room

  • Gastronomy
    6.0

    Food out of this world, always lots of choices and displayed stunningly

  • Service
    6.0

    The service is superb all waiting and bar staff cant do enough to help you.

  • Sport & Leisure
    6.0

    Pool spotless everyday, great entertainment also again i have to mention Kelie we once saw the fire show he was in and thought it was outstanding, i myself used to attend the shows at night and found the guys amazing at it, you would never know they had been working such long hours through the day and back to working in the show at night, always time to amuse the kids, Kelie and the team are a credit to the hotel

  • Hotel
    6.0

    Hotel was lovely, the food and views from restaurant were stunning. But i have to say that the staff were the ones that made our holiday, absolutely outstanding! We did not have kids with us on this holiday but it was notable that the staff are amazing with the kids, the animation team were 2nd to none and you could see the kids genuinely had fun with them all and the kids would actually light up when the animation guys came round. There was one member of staff in particular that stuck in my head and made my holiday especially special and that was Kelie, he was always welcoming and no matter how busy he would always stop for a chat and ask how our holiday was going, where we had been or what we had been doing for the day. We had such a great time we are looking to come back and i do hope Kelie is still there i would love to see him again.

  • Location
    6.0

    Where the hotel is situated is great its peaceful and the views on the balcony out to the sea in the restaurant are just gorgeous!

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Mick
Great venue hotel, needs 1 large freshwater pool.
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
A large well run hotel, in a great spot. read hotel review
  • Room
    6.0

    We had a lovely big, clean family room.

  • Gastronomy
    5.0

    A good variety of quality food at the main restaurant, and some very nice touches in the theamed restaurants.

  • Service
    6.0

    Staff on site were great, only had issues with on barman who seemed to upset many guests!

  • Sport & Leisure
    4.0

    Needs a large freshwater pool to give the hotel some daytime soul. The salt water pools are fine for adilts but the kids much prefer fresh water. The animation staff were all exelent.

  • Hotel
    6.0

    A large well run hotel, in a great spot.

  • Location
    5.0

    The hotel flows down a hillside from the reception at the top to the private beach, is well laid out a looked after.

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Claire
Great holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2014
Had an absolutely amazing time, the food all great lots if choice, entertainment wonderful and staff extremely pleasant! The animation team are great they are def a hard working team that always have a smile and chat with guests and especially any kids they make such a fuss of them, def makes a great family holiday! Kelie and his team of animation definatley made this holiday for us!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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