Hotel Mitsis Summer Palace(4 stars)

Καρδάμαινα Νίσυρος - Kos 85302 Kardamena View on map

Average rating

383 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.8
  • Service
    4.7
  • Location
    4.6
  • Food and Drinks
    4.6
  • Sport & entertain
    4.6
Filters
You selected:
134 reviews for this hotel sorted by travel date
Rene
Super hotel Summer Palace
  • Recommended hotel
  • Couples
  • Beach holiday
  • May 2014
We had an amazing time in the hotel . The employees of the hotel were really friendly The food was really fantastic. If I could there was a posibility to choose an employee of the month I absolutely would have my choice. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sönke
A hotel for feeling good!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Pleasant atmosphere. Very well located, in the rocks to climb, so you can have a discreet bay can be found, where you were quite alone and so bathe can, as you want! read hotel review
  • Room
    5.0

    The room was for two persons spacious and had direktzugangn to the pool! Tv was outdated, only 2 german program. Air conditioning & minibar were okay, everything clean and in good condition. - a wonderful view of the see!

  • Gastronomy
    6.0

    Plenty of bars; good and rich food. Clean restaurant and local food options.

  • Service
    5.0

    A very friendly service. Good service: everything was carefully cleaned. The english was mostly adequate.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Pleasant atmosphere. Very well located, in the rocks to climb, so you can have a discreet bay can be found, where you were quite alone and so bathe can, as you want!

  • Location
    6.0

    Surrounding area is not suitable for people looking for. Actually an environment for people, those who search for peace. But the hotel is very good with public transportation!

Close
Michael & Lilo
For us: never again hotel Mitsis summer palace!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
The hotel is part of a larger area. It was with 252 rooms in the catalogue. On request we learned at the front desk, the this was not correct. The hotel had about 300 rooms. The hotel is clearly to say, all on the surface. Outside hui, inside sometimes pfui. We had all inclusive, the guests were to 90% russian speaking. With a very high proportion of children. The remaining 10% were a european mixture. It was clear, that the russian speaking guests preferential treatment. As the travel agent as confirmed. It is definitely not a hotel for ruhesuchen. Already ... for breakfast sounded from the speakers music in a somewhat stronger version. Also on the beach was mostly a 'brutal selfishness'. There were beach chairs, partly for days, despite not show, reserved. And you had even a spot under an umbrella got, you with the whole family, friends and children dichtbelagert, that you already a thick skin needed around the whole to bear. Also stands for us after our stay firm, that one this hotel only 3 stars. We travel for over 15 years in the world and nowhere is the discrepancy between light and so met. For us is clear: never again hotel Mitsis summer palace read hotel review
  • Room
    3.0

    The room was big enough, the bathroom can not say. We had a bath tub with curtain to the showers. Was enough. Although each time a resolution was to have a shower. The tub had many rust spots and the tile grouting had really good mold. Then there was a tv, which was in the size. Unfortunately you can not from the size speaks, anyway small. Which unfortunately missing, was the information, that the door of the closet, where the minibar was, open had since otherwise the fridge was not cooled. The safe is in our opinion very expensive. Dafallen for two weeks was 4 0 €to. The 'cleanness' of the bathroom closes smoothly to the' cleanness' of the room. The worst we found but the fact, that the bathroom with toilet no ventilation had. If you are on the toilet was pulled unfortunately the 'taste' through the whole room. Also with closed door. The toilet brush was more brown white and despite nachfragens it remained with a toothbrush holder.

  • Gastronomy
    4.0

    The hotel has two restaurants, after a reservation on the eve visit. A beach chair at the pool (italian) we didn't visit and the other on the beach (greek) which we can support. It was the service and the food was excellent. The buffet in the restaurant there was to 80% always something similar, but it was so rich, that, a bit combine, always another meal had. As dessert buffet was more than ample. The cleanliness was a 3 star hotel adequate but. The meals didn't bother the current music, the quiet a bit quieter have been could. With a bit of tips help the service always something. The drinks at the bar they offered, in addition it can only be said, more masses than class. Each cocktail was, oddly, different mixed. The wait for a drink was as the line at the ticket office. Partly there was beer in wine glasses, because no beer glasses were clean. The atmosphere in the lobby was like in a station concourse. Many people, children's noise and hustle, bustle joviality in russian language.

  • Service
    3.0

    Unfortunately, the friendliness in the hotel in very many cases with the language the one speaks. Having established that we speak german, the friendliness left after. With german one comes here anyway not very far. You should definitely knowledge of english. Also at the front desk there was only one woman broken spoke german and the works of course not 24 hours a day. The room cleaning was mixed. What you saw was reasonably cleaned, but what we did not see was' forgotten '. The door from the bathroom was open and then cleaned. The door but inside again shut can, behind the door to deseamed was not known. We had a problem with the air conditioning, but after complaint was immediately taken care of.

  • Sport & Leisure
    3.0

    About the sports offer we can't comment, because water aerobics and Boule, as well as darts is not our area. There was a disco a bit out of the way, which we didn't visited. The event evenings in the hotel were always very loud and also more for children and younger. Also detained the language barrier to visit. We unfortunately speak no russian. The umbrellas on the beach were all in order. The beach chairs were partly of cleanliness to be desired. And unfortunately, there was not enough for all the guests. The toilet and shower were on the beach over a week closed. We should the toilet of the neighbor hotel with use. The sea water pool (outside) and the fresh water swimming pool (in the hotel) we didn't visit, since the music was very loud and you, thanks to the vorreservierungen, no couches got.

  • Hotel
    3.0

    The hotel is part of a larger area. It was with 252 rooms in the catalogue. On request we learned at the front desk, the this was not correct. The hotel had about 300 rooms. The hotel is clearly to say, all on the surface. Outside hui, inside sometimes pfui. We had all inclusive, the guests were to 90% russian speaking. With a very high proportion of children. The remaining 10% were a european mixture. It was clear, that the russian speaking guests preferential treatment. As the travel agent as confirmed. It is definitely not a hotel for ruhesuchen. Already for breakfast sounded from the speakers music in a somewhat stronger version. Also on the beach was mostly a 'brutal selfishness'. There were beach chairs, partly for days, despite not show, reserved. And you had even a spot under an umbrella got, you with the whole family, friends and children dichtbelagert, that you already a thick skin needed around the whole to bear. Also stands for us after our stay firm, that one this hotel only 3 stars. We travel for over 15 years in the world and nowhere is the discrepancy between light and so met. For us is clear: never again hotel Mitsis summer palace

  • Location
    5.0

    The hotel is located, and for itself, beautiful. One has from the terrace, in the food and in the evening, if you get a space, a fantastic view. To the airport it was about 40 minutes transfer. After kardamena there was daily a shuttle bus. But in our opinion it is worth not. Since you probably should with the public bus (7,60 Euro back and forth ), stops right in front of the hotel, after Kos drive. You could also with the bus a waterpark reach. We didn't visit. Due to the hillside location the hotel has many steps. Worth mentioning is here, that the walk a bit worse are an elevator to the beach.

Close
Silvia
No... So not
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
Rooms and cleanliness completely in order. Beautiful view of the sea. But that is the only positive thing about this hotel. read hotel review
  • Room
    5.0

    Room was more than fine, large enough and clean, very nice balcony. A shame that there is no kettle in the room had.

  • Gastronomy
    2.0

    Such a small buffet like in this hotel i have never seen before, at noon and in the evening the same and that every day. The food itself was tasty, but unfortunately far from enough choice. Quality of the drinks: very bad unfortunately. Cleanliness in the restaurant was good. Cleanliness on the terrace a disaster, dirty tables, always dirty glasses and no one cleared from. Specialty restaurant very good, unfortunately only very few places, was very fast. The queue outside the only bar in the evening was very good, you had to sometimes more than 10 minutes in line to to get something to drink.

  • Service
    1.0

    The staff is friendly, nothing to say. Foreign language skills, na ja... Now to our problem. Had a safe taken (25 Euro for 1 week) a old thing with old key! On 3. day was missing us a envelope with more than 300 Euro in it, not everything was stolen, swiss money and credit were not touched, otherwise we would also the police gone. So however. How should we prove that a envelope with money? Very cleverly made, unfortunately... But this is not at all!

  • Sport & Leisure
    0
  • Hotel
    3.0

    Rooms and cleanliness completely in order. Beautiful view of the sea. But that is the only positive thing about this hotel.

  • Location
    4.0

    The hotel is quite isolated, we rented a car in the hotel, but very expensive,260 Euro for 6 days. However, buses from the hotel, i think one comes nearly everywhere.

Close
Miro
Nice holiday, but too many russians
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
Extensive plant at the steep slope (nothing for handicaps) with 290 rooms. The overall impression is very clean, beautiful architectural complex designed building. Guest structure: mainly russians and this is the problem of the hotel. Since the management fully on this guests everywhere, in the hotel no value on a stylish ambiance, a pleasant atmosphere taken care of. 75% russian and 20% italian, german, Poland, austrians, british read hotel review
  • Room
    5.0

    The rooms were cleaned properly, no bugs, mold or similar you had room with sea view can you hours spend on the balcony. The room had a well functioning air conditioning, a mini bar (each 2. day filled up) telephone and tv (german programs ZDF and RTL II). The bathroom had a super big mirror, a bathtub with shower curtain but no windows. Daily change of towels, after 3 days the bedlinen was changed.

  • Gastronomy
    4.0

    To all meals there was a buffet, which was always very beautifully and variedly arranged was. Tasted there was nothing to complain about. The two cooks behind the grill had a beneidenden job, which is always with a smiles. There were always different meats, fish, a variety of cold and warm starters, a large dessert selection. It is advisable to eat on the terrace, as you have a unique view on the sea enjoy can.

  • Service
    6.0

    The staff speaks german, but it was no problem at all. With english one was' well served '. The staff was very friendly. The rooms were cleaned daily. Every day there would be fresh towels. The room mini bar each 2. day refilled (Cola, Fanta, water, beer). The rooms have air conditioning.

  • Sport & Leisure
    4.0

    The entertainment during the day only on the beach. It was Volleyball, boccha, gymnastics, beach toys etc. Offered. Furthermore, you could jet ski, flying fish, banana boat (but very expensive, 15 minutes jet ski about 5 0 €) pedal boats, canoe were free (only a deposit).

  • Hotel
    5.0

    Extensive plant at the steep slope (nothing for handicaps) with 290 rooms. The overall impression is very clean, beautiful architectural complex designed building. Guest structure: mainly russians and this is the problem of the hotel. Since the management fully on this guests everywhere, in the hotel no value on a stylish ambiance, a pleasant atmosphere taken care of. 75% russian and 20% italian, german, Poland, austrians, british

  • Location
    6.0

    The location is excellent! You will enjoy great views of the sea To the next town it was about 4 kilometer. there is a bus between the hotel and the town of kardamena. In the city are small supermarkets and many pubs strung end to end. To foot one needs about 1 hour. From the airport it took about half an hour with the bus to the hotel. The beach is a pebble beach. The water is very clean and mostly prevail only weak waves. Beach chairs and umbrellas were sufficiently available and well maintained.

Close
Joachim & Olivia
We've had a great time!
  • Recommended hotel
  • Couples
  • Beach holiday
  • August 2013
Great view! Great rooms! Great staf! Good food! Every day beach volleybal and other acctivities. read hotel review
  • Room
    6.0

    Great!Great!Great!

  • Gastronomy
    6.0

    Great!Great!Great!

  • Service
    6.0

    A real friendly staf! Good cominucation skills. Room cleaning every day arround same time, if it,s okay with you!

  • Sport & Leisure
    6.0

    Great!Great!Great!

  • Hotel
    6.0

    Great view! Great rooms! Great staf! Good food! Every day beach volleybal and other acctivities.

  • Location
    6.0

    Directly near the beach! From the hotel there a many ways to book an activity or rent a car etc. Only 10 min. drive to Kardamena where you can enjoy the bars and stores.

Close
Raya
Best hotel. Excellent beach and sea. Tasty kitchen!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
Me and my family were in this hotel this summer. And we say: Excellent hotel. Tasty kitchen, excellent beach, excellent sea. Come and you won't regret!!! Very clean. What about bar -very good. Big choose. Friendly personal. Very good music. Very good animations. The pool with aea water. It is excellent. Diffirient and very tasty kitchen. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sylvie
Great Holidays!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
Great hotel with a wonderful sight-seeing. The Beach and swimmingpools are near. Food is good, there are a lot of varieties. 3 restaurants (one Greak, one Italien and the main restaurant). The personal is very kind, especially in the main restaurant. Good hotel for children. Rooms are nice but in the morning, it doesn't spell good round the rooms area. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
Close
Wolfgang & Ursula
Summer palace? 100% positive-without deductions!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • May 2013
Beautiful area in the main building (only 2 floors) and a back bungalow location in style of a greek village-all in all a rather medium sized hotel area. Despite certainly high frequentierung since the end of the 90-everything in the best condition, clean and tidy. Pure all inclusive hotel, see below for description. Guest structure as unfortunately everywhere in the area Greece/Turkey dominated by russians, then german and english. Should mention, that-eating habits outside-the nahostvertretung this time not so was noticeable unpleasantly, as during our visit 3 years ago. read hotel review
  • Room
    6.0

    Sufficiently large and comfortable. Functioning air conditioning system, mini bar with soft drinks, water, beer (every 2 days refilled). Everything very clean. We had booked a double room with sea view-beautiful, large balcony with a wonderful view. Bathroom with tub and shower curtain. Tap water has absolute quality, but due to the falling water tables on the island please be used with caution. Television and telephone (who couldn't do without) available.

  • Gastronomy
    6.0

    Nice main restaurant with seating both inside, and on the splendid panoramic terrace with a sea view. Whom that is not enough, can also a italian-greek tavern à la carte restaurant (had however never the demand). Food? Only so much: delicious, delicious, delicious! Shameful selection of local and international dishes (buffet). An egyptian master of his university at the grill (there is no better!) , a variety of fine salads, tempting deserts and very much endeavored waiters/inside, the drinks to the table (among other things. Very good red wine). Clean everything and appetizing. I have a tip always gladly... Very good lobby bar with able bartender. There were no wishes open!

  • Service
    6.0

    Friendly and competent staff everywhere. Mostly english-sometimes also german. Room cleaning perfect, constantly fresh towels and bed linen. Cleaning staff day and night on the complex on the way... The check-in you got a hotelinfoblatt (don't worry, even in german) with all sorts of information about opening hours of the restaurants, arzterreichbarkeit etc. To the dealing with complaints i can't say, as three years ago, i had no...

  • Sport & Leisure
    6.0

    Unobtrusive animators on the beach, friendly front beach bar, good facilities in terms of chairs and sunscreens, gym, pool, everything is available and well maintained. In the evening (for those who need it) entertainment, disco? Very pleasant, that the evening entertainment in the basement took place and our drinks at the bar in reasonably quiet surroundings (bar terrace) could take.

  • Hotel
    6.0

    Beautiful area in the main building (only 2 floors) and a back bungalow location in style of a greek village-all in all a rather medium sized hotel area. Despite certainly high frequentierung since the end of the 90-everything in the best condition, clean and tidy. Pure all inclusive hotel, see below for description. Guest structure as unfortunately everywhere in the area Greece/Turkey dominated by russians, then german and english. Should mention, that-eating habits outside-the nahostvertretung this time not so was noticeable unpleasantly, as during our visit 3 years ago.

  • Location
    6.0

    Wonderful location (main building) on the mountain with a view of the turquoise (green) aegean sea and the surrounding islands, and the turkish festlandausläufer. Behind the hotel the impressive peak of the dikeos mountains. Sackgassenendlage outside of kardamena, therefore wonderfully easiest way. The fine-until mittelkörnigen pebble beach below the main house are elevators, stairs and ramps. Public bus stop nearby, recommend a rental car to the beautiful island to explore-you're beautiful sandy beaches.

Close
Tatjana
Nice hotel area
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
Nice hotel, 6 kilometer from kadamena, direct ocean location, nice rooms, nice outdoor area, great pool facilities, good restaurants, all inclusive, 95% russian guests, 5% german/english/dutch, hotel staff could have been more give details, but overall friendly read hotel review
  • Room
    5.0

    Large rooms with bright décor. Tv has only badly, was not important for us, since we didn't use. Bath was with shower gel and soaps, fresh towels gave it daily.

  • Gastronomy
    5.0

    Main restaurant was ok, the food was repeated, however, and there were not that much alternation. The greek restaurant by the beach is excellent, as well as the italian restaurant at the pool. Both reservations are required.

  • Service
    4.0

    Staff was friendly, however you upon check-in informed about anything, but gets only an information booklet, everything necessary is available. Bags are brought to the room. Staff predominantly friendly and helpful. Warning: the mini bar is only filled up every two days. A bottle of water per room, with two people quite little. We have after a further bottle and not maintained. Answer: you can receive a new bottle in the shop (hello, it is an all inclusive hotel) or at the bars so many glasses water as we want. After a short discussion it was okay, that our empty bottle of water at the bar restocked. This could be solved differently can, above all, because then the bar staff from a new bottle of water in our empty bottle was filled up! We have never a new bottle will receive, which we but when very ridiculous found. Regarding the room cleaning there was nothing to complain about. We had a problem with the drain in the bathroom (this was with a stinky water on), which in southern countries always happen. Here we only had on our insistence a new room get assigned.

  • Sport & Leisure
    5.0

    Entertainment was available, staff not pushy. If you didn't wanted to take part in, you left alone. The constant music at the beach was often a bit annoying, since the area a total catastrophe was. Investing in a new stereo would be desirable. Chairs and sunscreens were a large number of both at the pools, as well as at the beach available.

  • Hotel
    5.0

    Nice hotel, 6 kilometer from kadamena, direct ocean location, nice rooms, nice outdoor area, great pool facilities, good restaurants, all inclusive, 95% russian guests, 5% german/english/dutch, hotel staff could have been more give details, but overall friendly

  • Location
    5.0

    Directly at the beach, 6 kilometer away from kadamena, resort is on hill, so that one over stairs to get to the beach, great views, bus service available

Close
Angelika
It was a nice and relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
There were 2 nice and relaxing weeks, the hotel is despite his many years still in good condition. The rooms are big and functional. Every day it was cleaned and towels were changed, as well as small shower and shampoo bottles, and soap left. Negative was the tv and the program, there was a small apperat and only 2 programs ( ZDF and RTL II ). As there is no real evening entertainment was the staff was helpful and friendly, even if it with being understood some small difficulties. The saltwater pool was beautifully designed and always cold. The property ... consists of 4 hotels in a huge arsenal and was despite its size very clean and quiet. We especially want to the gastronomy area mention, the dishes were tasty and varied prepared, the staff friendly and fast, which was Thomas ( manager of the restaurant) was, the for every guest a friendly word had. Conclusion of the trip was. We will definitely come again! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
Close
Eda
One of my best holidays ever!
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2013
The rooms are very clean and nice in a greek white and blue style! I loved being at Summer Palace! The beach is nice and the staff is very friendly. You have the possibility to have lunch or dinner at the italian or greek à la carte restaurants. One week was definitely too short!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Rene & Susi
Not recommendable for German
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Felt under 4.5 to 5 star expected more, but we were unfortunately no russians! For German tourist not recommendable. The view compensated a bit, but only for the view so much money pay, is worth almost not. The early riser breakfast on the morning of our departure, also left much to be desired - instant coffee and 3 slices of white bread and a little bit sausage... In short: Greece - the next years definitely not more. Gave servicetechnisch exceptions, but the biggest part rude and without smile. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.5
    Quality of the beach
    4.0
    Child care or playground
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
Close
Frank
Dreamlike view and good relaxation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We were for the end of the season in the summer palace. The majority of of the staff was very friendly. Merely the waiters from 35 years in the outdoor area of the restaurant were tired, unfriendly and unmotivated. Unfortunately. The biggest fault of the hotel is the 'animation', here one felt in the 80. Years ago with question/ antwortspielchen and Wodka, as well as 'disco' from a tray of russians. A absolute no-go for a five-star hotel. The soft drinks in the bars of the hotel tasted not. Even the mineral water was often not enjoyable. No idea, why ... that was. Belonged for me in not a five-star hotel. And the mattresses, yes, the belong really urgent replaced. Not only they are worn out, the springs are coming out and they are marked by urinkränzen. If these shortcomings fixed would, we would have gladly again to the summer palace. A special thanks to the pleasant and always helpful women from the reception, as well as the waiter from the Italian restaurant. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
Close
Ulrike
Older hotel, good food and very lots of russians
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • October 2012
We were at the hotel for 5 days summer palace and our expectations were prior to not so high. But when we the hotel cost, was our first impression frightening. Here waited various people ( russians) on their departure and were on one of the sofas in the lobby and drank alcohol. After we about 1 hour on our room had to wait and a spot were looking for, we were surprised, how old our room is. But after we on our very large balcony and the view of the sea saw, calmed we again. But after closer examination of ... our large family room we noticed, that it is a very large bathroom and really clean is. We are with 3 women traveled and were all of the food very pleased. Typical greek: grilled meat, great salads with the relevant side dishes, always pasta, international cuisine everything sufficiently there. If we prior to had known, as the nationality in this hotel is, if we didn't mind. We liked it already disturbed. A complete renovation would be for the hotel also very good. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
Close
Bianca
No 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The Mitsis summer palace is rather a three-star hotel as a four-star hotel. Very russians annoying what a relaxed vacation impossible, because they were very loud and lots of drink, although the children there are. The rest consists of Poland, English and dutch. The beach and the sea were a highlight. But the wide then annoying. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    1.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
Close
Lianne
Super holiday!
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2012
I was in this hotel with my mother and we had a super holiday. Thanks to the staff, all employees en the animation team. Everything was nice during our stay in this great hotel. We will be there for sure next year! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Stefan
Very nice hotel with 100% relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is very nicely arranged and looks very well kept read hotel review
  • Room
    5.0

    The rooms were clean and tidy, very nice bathroom, furniture a bit shabby,

  • Gastronomy
    4.0

    The food is not bad, but it is afternoons and evenings always the same, only the bookable greek and italian restaurant have again made up for it, but we had ultra universe inclusive and could in all Mitsis hotels on the hotel food (including Blue Domes where only the mouth open ste'hen remained so nice the hotel was)

  • Service
    6.0

    The service staff was always there for you, rooms were always very clean, with a complaint is so good, even handled the our expectations completely exceeded were

  • Sport & Leisure
    6.0

    There are lots of pools in the entire area and you always have a choice, only the waterslides are could still be improved, the very rapid had unpleasant offset on the individual elements and the back was to even slides already scarlet

  • Hotel
    6.0

    The hotel is very nicely arranged and looks very well kept

  • Location
    6.0

    Fantastic position right on the beach, through the hilly landscape but nothing for foot lame

Close
Rotraut
Instead of a well-kept atmosphere, rama zamba!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Dreamlike view of the sea and crystal clear sea, unfortunately two weeks brown water from the water tap. The hotel corresponded absolutely not our expectations. Under a 5 star Mitsis palace we had a well-kept ambience and pleasant guest structure expected. Instead during the day loud music speaker sounds at the beach and in the hotel, evenings in the bar the same, in addition still alkoholisierte russians. At night randalierende and aggressive russians, plenty of it! Left behind tables packed with valuable food (a disgrace ), shorts and bathing slippers evenings in the restaurant. The quantity was given, the quality ... of the meals and drinks left to be desired. The staff more, or less friendly, respectively attentive. The entertainment simply only loud, the entertainers met not our taste and the most German certainly not! The vacation in this hotel gave us the feeling, we are on 'Ballermann' landed. Never again. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Esther & Stefan
Great view however lots of russians archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The view from the rooms with sea view is breathtaking. The food of the quality it was ok but little variety. The recklessness of the many (about two-thirds ) Russian guests was very good. read hotel review
  • Room
    3.0

    The cleanliness of the rooms was all right. However the rooms are very ringhörig. For the rooms there is a hallway, which tile is. It resounded every sound through the whole hall. In particular because the Russian guests to no consideration took, it was always until around 04:00 A. M. quite noisy. On a quiet sleep was not to think. Here we would like to reiterate the view of the sea stress. This has for some compensated.

  • Gastronomy
    4.0

    The quality was in principle reasonable, however lacked variety. At the grill every evening absolutely the same offer. For a five-star hotel this is disappointing. Is very recommendable the greek tavern at the beach. There must one however already on the day before at the front desk enroll. The greek spezialtiäten, which in the main restaurant missing, are served there. In addition the atmosphere directly at the beach is really great. Also the Italian restaurant by the pool is very good. Also you have to the day before enrolling. The drinks at the bar were always freshly prepared.

  • Service
    5.0

    The staff in particular in the restaurant and at the bar tried very hard. From time to time a tip it should not be forgotten. At the front desk was always someone present, which spoke German. English spoke all employees.

  • Sport & Leisure
    4.0

    The water at the beach is through the pebble beach wonderfully clear and clean. The quality of the beach did not bother us. The loungers and sun screens free of charge available. These were in sufficient numbers available. Only about 2 days it was just, if you after o'clock at the beach came. Of the entertainment at the beach we didn't use, therefore we are not. Also on the (lowest ) pool it had always sufficient sun screens and loungers.

  • Hotel
    4.0

    The view from the rooms with sea view is breathtaking. The food of the quality it was ok but little variety. The recklessness of the many (about two-thirds ) Russian guests was very good.

  • Location
    3.0

    The location on the hillside above the bay is the view absolutely super. Unfortunately the hotel is remote and you can't directly from the hotel strolls. The bus goes however directly from the hotel approximately every hour after kardamena.

Close
1 3 4 5 ... 7