Hotel Mitsis Summer Palace(4 stars)

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Average rating

318 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.4
  • Location
    4.9
  • Food and Drinks
    5.2
  • Sport & entertain
    4.9
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116 hotel reviews in Englishsorted by travel date
Rene & Susi
Not recommendable for German
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Felt under 4.5 to 5 star expected more, but we were unfortunately no russians! For German tourist not recommendable. The view compensated a bit, but only for the view so much money pay, is worth almost not. The early riser breakfast on the morning of our departure, also left much to be desired - instant coffee and 3 slices of white bread and a little bit sausage... In short: Greece - the next years definitely not more. Gave servicetechnisch exceptions, but the biggest part rude and without smile. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Ulrike
Older hotel, good food and very lots of russians
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • October 2012
We were at the hotel for 5 days summer palace and our expectations were prior to not so high. But when we the hotel cost, was our first impression frightening. Here waited various people ( russians) on their departure and were on one of the sofas in the lobby and drank alcohol. After we about 1 hour on our room had to wait and a spot were looking for, we were surprised, how old our room is. But after we on our very large balcony and the view of the sea saw, calmed we again. But after closer examination of ... our large family room we noticed, that it is a very large bathroom and really clean is. We are with 3 women traveled and were all of the food very pleased. Typical greek: grilled meat, great salads with the relevant side dishes, always pasta, international cuisine everything sufficiently there. If we prior to had known, as the nationality in this hotel is, if we didn't mind. We liked it already disturbed. A complete renovation would be for the hotel also very good. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Frank
Dreamlike view and good relaxation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We were for the end of the season in the summer palace. The majority of of the staff was very friendly. Merely the waiters from 35 years in the outdoor area of the restaurant were tired, unfriendly and unmotivated. Unfortunately. The biggest fault of the hotel is the 'animation', here one felt in the 80. Years ago with question/ antwortspielchen and Wodka, as well as 'disco' from a tray of russians. A absolute no-go for a five-star hotel. The soft drinks in the bars of the hotel tasted not. Even the mineral water was often not enjoyable. No idea, why ... that was. Belonged for me in not a five-star hotel. And the mattresses, yes, the belong really urgent replaced. Not only they are worn out, the springs are coming out and they are marked by urinkränzen. If these shortcomings fixed would, we would have gladly again to the summer palace. A special thanks to the pleasant and always helpful women from the reception, as well as the waiter from the Italian restaurant. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Bianca
No 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The Mitsis summer palace is rather a three-star hotel as a four-star hotel. Very russians annoying what a relaxed vacation impossible, because they were very loud and lots of drink, although the children there are. The rest consists of Poland, English and dutch. The beach and the sea were a highlight. But the wide then annoying. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    1.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Lianne
Super holiday!
  • Recommended hotel
  • Friends
  • Beach holiday
  • October 2012
I was in this hotel with my mother and we had a super holiday. Thanks to the staff, all employees en the animation team. Everything was nice during our stay in this great hotel. We will be there for sure next year! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Rotraut
Instead of a well-kept atmosphere, rama zamba!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Dreamlike view of the sea and crystal clear sea, unfortunately two weeks brown water from the water tap. The hotel corresponded absolutely not our expectations. Under a 5 star Mitsis palace we had a well-kept ambience and pleasant guest structure expected. Instead during the day loud music speaker sounds at the beach and in the hotel, evenings in the bar the same, in addition still alkoholisierte russians. At night randalierende and aggressive russians, plenty of it! Left behind tables packed with valuable food (a disgrace ), shorts and bathing slippers evenings in the restaurant. The quantity was given, the quality ... of the meals and drinks left to be desired. The staff more, or less friendly, respectively attentive. The entertainment simply only loud, the entertainers met not our taste and the most German certainly not! The vacation in this hotel gave us the feeling, we are on 'Ballermann' landed. Never again. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Haylie
Second time around even better than the first!
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2012
This was my second time back this year and I have to say I was not disappointed. The staff were even more friendly and polite - and seemed to remember our faces! I would recommend this hotel to everyone I know for a fun relaxing friendly holiday!! I would much rather be back in Kos than in rainy England :) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Bev
Fantastic second stay within three months
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2012
This was our second stay within 3 months. We enjoyed our first trip in June so much we just had to return! As soon as we checked in we were looked after. The reception staff were very helpful. Bar staff and restaurant staff were always friendly and polite - thank you Tony for all your fresh meat-) Animation team - Rico, Tito and Zizo were always smiling and talkative. We managed to get the same room which was perfect - lovely view and cleaned to a high standard daily - thank you to the lovely cleaner! Overall - fantastic ... holiday and will hopefully return next year. Thank you-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Esther & Stefan
Great view however lots of russians
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The view from the rooms with sea view is breathtaking. The food of the quality it was ok but little variety. The recklessness of the many (about two-thirds ) Russian guests was very good. read more
  • Room
    3.0

    The cleanliness of the rooms was all right. However the rooms are very ringhörig. For the rooms there is a hallway, which tile is. It resounded every sound through the whole hall. In particular because the Russian guests to no consideration took, it was always until around 04:00 A. M. quite noisy. On a quiet sleep was not to think. Here we would like to reiterate the view of the sea stress. This has for some compensated.

  • Gastronomy
    4.0

    The quality was in principle reasonable, however lacked variety. At the grill every evening absolutely the same offer. For a five-star hotel this is disappointing. Is very recommendable the greek tavern at the beach. There must one however already on the day before at the front desk enroll. The greek spezialtiäten, which in the main restaurant missing, are served there. In addition the atmosphere directly at the beach is really great. Also the Italian restaurant by the pool is very good. Also you have to the day before enrolling. The drinks at the bar were always freshly prepared.

  • Service
    5.0

    The staff in particular in the restaurant and at the bar tried very hard. From time to time a tip it should not be forgotten. At the front desk was always someone present, which spoke German. English spoke all employees.

  • Sport & Entertainment
    4.0

    The water at the beach is through the pebble beach wonderfully clear and clean. The quality of the beach did not bother us. The loungers and sun screens free of charge available. These were in sufficient numbers available. Only about 2 days it was just, if you after o'clock at the beach came. Of the entertainment at the beach we didn't use, therefore we are not. Also on the (lowest ) pool it had always sufficient sun screens and loungers.

  • Hotel
    4.0

    The view from the rooms with sea view is breathtaking. The food of the quality it was ok but little variety. The recklessness of the many (about two-thirds ) Russian guests was very good.

  • Location
    3.0

    The location on the hillside above the bay is the view absolutely super. Unfortunately the hotel is remote and you can't directly from the hotel strolls. The bus goes however directly from the hotel approximately every hour after kardamena.

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Lars
Nice hotel-good food-friendly service
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2012
A nice hotel with much freundl staff. Hotel with peace and good mood. I will be back soon. Even the hotel manager is for nothing to unfortunately... Outside I subtract the hat read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Karolina
Very good hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2012
I came from this hotel and I was really glad to visit it. The rooms were big and clean.The view to the sea from room window was fantastic.Animation team vas very good.The quality of food was amazing.We had dinner with the view of the sea too.Hotel stuff were very friendly and organized.I really want to come back :) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Maria
Lovely hotel with great view!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Hello can recommend this hotel we had a really beautiful room with a pool directly in front of of the terrace of course, that was absolute excellent. The staff are very friendly and helpful. What I didn't like that pleased was the Meat the swohcooking very greasy and bony however therefor you could every day the italians go or to the greeks at the beach there the food was very tasty and there was the greeks also really beautiful meat only to recommend absolutely beautiful in the evening by candlelight at the beach, so made vacation fun! Would in any ... case go there again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Matthias
Great holiday the summer palace
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It was a great vacation. The staff are very friendly. At the beach the space between the chairs a little bit bigger. On the pebble beach you can also without bathing shoe walking. The water is crystal clear. After a few steps the water is deep so that you can swim. The food and drink offer ( all inclusive) is very good. On the terrace of the restaurant you had a great view of the see. Also cocktails are inclusive. From the hotel room you had a great view of the sea. We were very satisfied. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Evi
Great family vacation!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Great vacation, big hotel on the hillside, was but also for offer. Food not very varied, however good fresh and wide choice in the main restaurant. The beach bar only sandwiches and cakes. Clean, clear sea, great for snorkeling, with smaller children, always fish, even smelled Children's entertainment for German speaking children not available, we'have experienced already better - however we didn't miss anything. Staff are very friendly, it was also constantly cleaned ( toilet-attachments ) public bus comes to the hotel, rental car will be delivered-with children's seats. Small shop in the main building, not too expensive. On foot ... in the area no possibilities. Water sports at the beach very expensive, belongs however also not direct to the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sandra
Good intentions of the hoteliers are unfortunately not
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
Clean and responding external, facilities to TVs ok. No hotel for those seeking tranquillity! High noise level, everything echoed, bad Soundanlagen. As Summer Palace guest one should compromise on the mix of guests and for the food/ drink close. The staff are generally in a good mood... Evenings is except drinking little announced, the animation is bad, but but very loud, the television program ( with ancient Apparatus ) offers a only German program: ZDF. Wi-Fi access is dimensioned. The beach towels must urgently replaced (20€ deposit). The pebble beach makes good bathing shoe the place to. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Maria
Not so bad as often rated
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The hotel isn't as bad as it is often rated. Cleanliness and friendliness of the staff are top. The food is okay, could have been somewhat more diverse. The only really negative are the beverages in the restaurant and the pool- respectively beach bar - really bad taste partly after chlorine. A tip for the places for the food- early within the 1st half hour of the meal time-then one has free place space and also the quality of the dishes is significantly better than later. You can in this hotel definitely a relaxed vacation spend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rebecca
5 star luxury from beginning to end!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2012
1st class , Amazing holiday, 5 star all the way! read more
  • Room
    6.0

    Stunning 423 was amazing sea view just georgeous !

  • Gastronomy
    6.0

    Amazing location brilliant hotel do book they will not leave you wanting!!

  • Service
    6.0

    I cannot rate all the staff highly enough! I never leave tips at all inclusive holidays but found myself wanting to leave more! The reception team were fantastic! Restraint and bar staff excellat and as my 7 year old son said I quote 'mum can't knock this hotel, the manager shakes my hand and the assistant manager winks at me, you don't get that just anywhere you know'. Actually you don't, the whole complex made you feel wecome and at home nothing was to much trouble, with one 3 year old and one 7 I still got time to relax '5 stars in my book for that alone'.

  • Sport & Entertainment
    6.0

    Lots to do where to start is the problem, perhaps a detailed map and a bit more of a guide in this area could be useful.

  • Hotel
    6.0

    1st class , Amazing holiday, 5 star all the way!

  • Location
    6.0

    Great weather georgeous surroundings extremely relaxing with lots to do if wanted.

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Jochen
Nice hotel, getting a bit old
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
A somewhat older hotel, the however from the staff really well maintained is. The cleanliness our family room was exemplary. Through the beautifully terraced location are to the beach go uphill to overcome. Lift from the main building from however available. read more
  • Room
    5.0

    Very enough big family room, air conditioning unfortunately only in the bedroom. Small fridge, with our the seals of the door definitely, this almost no cooling. Safe against 40 €for 2 weeks. View of the sea of big balcony very nice. The rooms are stop was already a bit old, however absolutely sufficient.

  • Gastronomy
    4.0

    All inclusive- catering in the main building. Initially you are in love, after a couple of days the monotony not see more... Cleanliness and service really great. A greek and an Italian restaurant after reservation available. The dishes there are quite good.

  • Service
    6.0

    Very attentive and friendly staff. English is standard, German not really. At least at the front desk. Daily room clean and carefully. Mini bar each second day filled, quality a drink so so. Child care for smaller children by the hour available,

  • Sport & Entertainment
    5.0

    Animation at the hotel beach a bit annoying and loud, at least for our taste. At the familienpools naturally lots of children and accordingly higher noise level. The pools have sea water and are well maintained. Internet is free in the lobby, but quite slow. No matter, for enamels it is quite.

  • Hotel
    5.0

    A somewhat older hotel, the however from the staff really well maintained is. The cleanliness our family room was exemplary. Through the beautifully terraced location are to the beach go uphill to overcome. Lift from the main building from however available.

  • Location
    6.0

    Wonderful view of the bay. About 20 minutes from the airport, you could see the landing airplanes, however absolutely no noise from the planes. Shops in kardamena, approximately 10 minutes out by car. Because of the not so great bus connections is a rented car recommendable. Alone therefore, because it really beautiful quieter beaches on Kos returns.

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Simon
The best place for a nice and relaxing holiday
  • Recommended hotel
  • Singles
  • Beach holiday
  • August 2012
Simply just the best place its really a summer palace :) can't waite to go back next year!!!all the staff of the hotel is just amazing nice and friendly!!!and the animation team is just superb always making people smiling and and having a nice holiday!!!! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Joulian
I am against
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The hotel is very beautiful and is located directly by the sea. A highlight view of the sea for the food on a beautiful outdoor terrace, as well as greek themed dinners directly at the beach. The staff at the hotel was very nice, has fulfilled all expectations. Kitchen excellent and diverse. Always fresh fried meat. A big thank you at the entertainment team Angelo They always make a very funny evening agenda;-) every day there are at the beach a varied entertainment program for example Boccia, darts, water aerobics, beach volleyball and so on. Angelo shows its tanzkünste ... in the greek dance in the hotel and since everyone can participate. The clubdisco is recommendable! Small and neatly arranged area where it is hidden beaches to discover there. Here is a tour with a quad recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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