Hotel Stella Paradise(4 stars)

Avenida El Saladar 23 Show map

Average rating

503 hotel reviews

    Rating by categories

  • Hotel in general
    4.1
  • Room
    5.0
  • Service
    4.3
  • Location
    4.9
  • Food and Drinks
    3.2
  • Sport & entertain
    4.5
Filters
You selected:
111 hotel reviews in Englishsorted by travel date
Thomas
Stella Paradise is really a paradise!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
People, it was really everything was great! Child care, however, we not taken into account, since we with the child time wanted to spend. Although the hotel is not new, again and again is tile pieces or paint. It was clean everywhere. The cocktails were really brilliant! Food was ok, we have pretty lots of tasty of things. I can recommend the hotel in a good conscience... read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
show less
Angelika
Not recommendable anymore!
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
We were already several times in this complex and were so far content. This year however is this hotel not recommendable anymore. Half the hotel is shut down and expires. Also the garden is Very neglected. The food in the dining room is not very varied. With the freshly grilled fish it happened, the he Burned and dry, or raw was. The meat often very tough. Lunch was often fresh fruits, or it wasn't refilled. Some waiters/inside had morning itself set up, on demand one got the answer 'as everything is'. We sat then in Sergio, the was very attentive. ... Also in the dining room there were plastic cups for die'all in ' guests, glasses, there were only on demand. Sitzposter in außenbereichn are broken and dirty. Umbrellas at the pools are scarce and part of long term tourists had in the morning Reserved. On demand at the front desk one got the answer the problem is known (but probably not solved) The food at the pool bar consisted of hamburgers or hot dogs, or sandwiches and salad. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
show less
Irene
Unfortunately at the holiday
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Never again! Earlier than most buildings the hotel not yet closed and and the garden next to the main path and well maintained and plenty of staff in the hotel was available, should the complex gigantic have been. Now it is the paid money not worth more. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
show less
Gerhard
Let it,
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel and it's facilities can no longer the meet, which earlier highest standards. Elevator was constantly defectively, one always, the other two only by the hour it was ok! Because it not interresierte by hotelmafia. But the worst was: chairs, whether in the paradise or in the africano bar, were so abgefraggt, stains, abgefaulte cushions, chairs from wackelbeinen with danger. Everything was rationed what cakes and snacks was! Cake gave it always from 4:00 p. m. and the offer was then 16:10 all, more gave it not. I wanted no cake, but with the snacks (chips with ... sausages or burgers) was 3:00 p. m. end. For children there were rationiertes ice cream on request. The four stars for the property paradise are more than 50 percent overvalued, because staff, commitment, furniture and cleanliness of the entire complex Stella Canaris never more than three stars may have. In all-inclusive 4 stars should be at least the basics votes: decent furniture, compliance with the quotation, no disgust. I was 4 weeks, for the 4. time, for the last time, good bye Stella read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Lydia
Hotel 100% recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Value for money superb. Staff always endeavored around good vacation to give. The hotel can without fear and anxiety from singles, families or travelers to be booked. There is lots of people, constantly and again and again to complain about find. My stay showed older people who have the most to complain about, there are those, the 2. world war experienced together and 'days no food' or split marks for food for the survived had. The in short this: the war has the morality and gratitude on much luxury(daily cleaning of the rooms, choice of food large, cleanliness facilities.) ... Not able to save. For the complete staff is this very sorry.! Who for 2 weeks 4500, -€ for its hotel wrapped, can even ask for more. So need this hotel in value for money didn't have to hide, I wish the whole hotel area all the best, it greets from the ore mountains liter s. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Anja
Fantastic beach, delicious food, beautiful garden area
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
Hotel is huge! Cleanliness means! Food good! All ages! All nationalities! read more
  • Room
    4.0

    Villa: clean only one time per week cleaned! (forget)? Otherwise was everything available! Size of normal!

  • Gastronomy
    5.0

    All inclusive! Delicious! Much grilled and lots of fish

  • Service
    4.0

    Friendliness: good. Foreign language skills: good. Dealing with complaints; immediate response very good.

  • Sport & Entertainment
    5.0

    Evening entertainment was good! Beach condition: clean pool chairs umbrellas must be paid by the pool free

  • Hotel
    4.0

    Hotel is huge! Cleanliness means! Food good! All ages! All nationalities!

  • Location
    5.0

    Beach good on foot or by trolley easy to reach and great arranged park! Shopping directly at the beach! Bus stop in the immediate vicinity.

show less
Frank
Vacation with many faults. Maximum. Stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We have this hotel the last seven years in a row booked. However now the last time. The complex alone is dreamlike with the large tropical garden. But we eventually discovered the Quality the hotel and the food with any further year itself deteriorated. We had a Senior suite and got. Before our entrance was missing several tiles, the Apron of the hot tubs had a long sharp crack and was partly from their mounting Solved. The bath water was always cloudy (beigebraun ). To eat: initially the dinner buffet Totally unacceptable. Was with every year a little bit worse. ... There is a large selection of different dishes however taste and quality mean something else. For three or four stars facilities Totally unacceptable. Each still so small a mensa in Germany the better. But if you with hamburgerscheiben (there were constantly) and on wobbly fries And cooked vegetables not mind the is in the right place here. We had all-inclusive, you could forget and go in one of the varied restaurants Outside of the complex eat out. The breakfast and the lunch buffet were qualitatively similar as mentioned above. In short: in this condition and this quality is this hotel hardly any a recommendation worth. If you As we as a family much annoyance and grind for his annual leave save wants on this hotel Face of this problem was the price for the journey for this arrangement still too much. Inexpensive alone is not enough. Unfortunately: you could otherwise so much from this facilities make. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Karin
Shame about this once great complex
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The only hotel in this facilitities are the paradise hotel, which the 4 stars and very good and well maintained. The other facilitities are a wonderful landscaped and developed, but unfortunately very much safe formerly beautiful hotels that were empty and dilapidated. One lift working, in other words in the above-named paradise, otherwise are partly hundreds of steps per day to manage, it is always said, that the lifts' tomorrow ' be fixed, but nothing happened. A shame, because there was a lot of older people this hotel booked and gladly weiterbuchen would, however not or only very badly feasiblly. ... The paths in the hotel are also very stretched out, this creates a big problem for people, the not (more) so good on foot are. Earlier there was a small bimmelbahn, but also long broken. The other shuttle service is the maximum for and departure organised, otherwise-unlucky. Really a shame. read more
  • Room
    3.0

    Hotel Paradise rooms okay. Otherwise, partially on the ground floor-so, that all pool visitors in the rooms can, vorbeigehende pedestrians as well. The bad thing is, that partly only sliding doors to the window, so that during the night took everything to keep, so you no unsolicited visit,. Tv without remote control, the one for 20,00 Euro check-out counters can do.

  • Gastronomy
    2.0

    A restaurant for whole area. Quality of the meals poor to terrible. Küchenkräfte throw amongst others dropped french fries back into the pan. Good appetite! Tip! Do not book half board, as no drinks in the evening included is, each glass of water, no matter wether with or without carbonic acid, must be paid. This is very expensive with the time, since tips also still is sought. This is located in the trinkgeldgefäß daily a hundred -Euro-appearance (a copy), which the older, gullible touristenherrschaften animated, the direction of the tips in the higher areas be dispensed with... Service staff in the restaurant area to the largest field quick and nice. Beautifully wär it but also, if a bit quieter zuginge, there are some, the unlikely noisy, because of the constant stühlegeschiebe, push the geschirrwagen the kitchen area at a speedy pace, that you afterwards still tinnitus was. To running loud herumgesinge including grouse, as if they constantly goats milk drink.

  • Service
    3.0

    Friendliness was mostly largely written. Room cleaning works after complaints good. Cleaning the toilets in the dining area absolutely inadequate. Penetrating chlorine smell to go in the bar area is probably hide the fact, that the cleaning crew best not at all the toilets to clean, in other words after morning cleaning up the toilets are still disgusting and splattered. Use of the cleaning or disinfectant may after schwipp - schwappmethode, simply amazing!

  • Sport & Entertainment
    2.0

    Several pools, but all not heated. Beach chairs in the pool area, at the beach only for a fee.

  • Hotel
    3.0

    The only hotel in this facilitities are the paradise hotel, which the 4 stars and very good and well maintained. The other facilitities are a wonderful landscaped and developed, but unfortunately very much safe formerly beautiful hotels that were empty and dilapidated. One lift working, in other words in the above-named paradise, otherwise are partly hundreds of steps per day to manage, it is always said, that the lifts' tomorrow ' be fixed, but nothing happened. A shame, because there was a lot of older people this hotel booked and gladly weiterbuchen would, however not or only very badly feasiblly. The paths in the hotel are also very stretched out, this creates a big problem for people, the not (more) so good on foot are. Earlier there was a small bimmelbahn, but also long broken. The other shuttle service is the maximum for and departure organised, otherwise-unlucky. Really a shame.

  • Location
    3.0

    Distance to the beach about 500 metres. For more and more older tourist public would be a neat established shuttle service at least in the extensive hotel area a great help, the beach closer. But unfortunately does not work. Distance to the airport supposedly 90 minutes, if you are unlucky, but good 2,5 hours at least should be, as many stops in other hotels. Accordingly for the trip there and back including flight ever 1 day be expected, since you mostly not before 2:00 p. m. to your room, even if you since 2:00 o'clock in the morning on the way is. The way to the beach is by a wooden bridge distance, which was very positive, with possible extension of the bridge and a rollstuhlangebot would be many helped.

show less
Walter
Mi ßratener vacation
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Food is tasteless and badly prepared. Dining room the flair a a mensa (noisy, dirty and messy). Coffee for breakfast just at a distribution point (coffee machine) and only Cups, therefore eternal love to the coffee machines. Table-ware not sufficiently available. The rooms are contrary to the hotelerläuterungen a without warning not cleaned. Paradise is very loud hotel and for older ruheuhe searching some not recommendable. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    2.0
show less
Werner
Near my stay everything fit
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
I booked last minute, i was surprised with the huge area. The park on the corner of the driveway to the hotel is very beautiful, i think the biggest on the island. With my room i was fully satisfied. The room service i complete satisfaction. Food was fine, something for everyone. Pool area in terms of size ok, the loungers were worn and had no additional conditions, therefore very uncomfortable. Local area was great. Long beach walks (on the most beautiful beach the island) and hiking possible. Conclusion: i would stay here again \u263a! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Pit
Hotel Stella paradise
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2012
Room was nice, clean and tidy. The reception and the people at the reception were very friendly. The view of two balconies was great, with sea- and pool view. Mini bar Breakfast is ok. Dinner not so good rather bad. Coffee smooth 5 It was already everything reasonable. The hotel has a great location, about \u263a 800 meters) meters to the sandy beach and to the sea It was already everything reasonable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
show less
Werner
A hotel in the be comfortable can!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
I was already for the 7. time in this complex! Price-leristungsverhältnis fit all. The buffet could be better. Fresh fruit was every year always further diminished. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
show less
Manuela
Really nice holiday!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
To the point : an excellent hotel, a massive, clean room with excellent view of the sea and the staff (front desk, restaurant, cleaning) was just simply great! Attentive and always anxious, that you have everything, what a great holiday heared! You are a great team - thank you :-o read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Ina
Dreamlike facilities with many faults
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • October 2012
The location and park the hotel is dreamlike. The complex even forfeited unfortunately increasingly. We were the second time there, and disappointed. The trolley drove not more, the food and the atmosphere are not of a four star hotel. The table clothes are dingy and the cutlery is dull. The staff are attentive and friendly. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
Ingo
The bar was okay or dead flies are not
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • October 2012
The minitrain is shelved, especially elderly people with hüftschäden pleased, the 800 meters to the entrance the hotel must run. Shuttle service does not exist. Guests : in october predominantly pensioners and families with small children. Lots of regular guests (among other things. Also englishmen and dutchmen), the decline of the hotel regret. There is a bar in the front area and one in the rear the hotel, the approximately 700 meters apart, that means the complex is in the true sense of the word too extensive and seemed konzeptionslos. Elevators were often broken. read more
  • Room
    3.0

    Old, but sufficiently. Good size and facilities. My room seemed quite run down. Directly in the tray schleifenden elevator, it was a bit noisy, so that one always on time for breakfast awake.

  • Gastronomy
    1.0

    No fresh juice. Drinks only from self-service machines and paper cups (in all-inclusive). Showcooking carelessly, the rest of the food at the 'warmtheke' often cold, since the hot plates were not worked. Highlight was a kakerlakenjagd at the salad buffet, the saalkellner has been produced. Halbgares poultry and fettriefende chips completed the overall impression from. Many services (like for instance 'machinenkaffee for all inclusive-guests 1 €') are not all-inclusive-part and have zugezahlt are.

  • Service
    3.0

    The staff apparently already two months no more content had. Reportedly, there is a new owner. Nevertheless the staff is concerned. The first took place unreasonable booked cheaper accommodation in the Stella Jandia (three stars) was (as here usual) on appropriate complaint on the 2. day through an accommodation in the paradise met. '4-sterne' this was however also not worth. The dead fly under the table hiked in three weeks every day a little further. No, so correctly well to not cleaned.

  • Sport & Entertainment
    0
  • Hotel
    2.0

    The minitrain is shelved, especially elderly people with hüftschäden pleased, the 800 meters to the entrance the hotel must run. Shuttle service does not exist. Guests : in october predominantly pensioners and families with small children. Lots of regular guests (among other things. Also englishmen and dutchmen), the decline of the hotel regret. There is a bar in the front area and one in the rear the hotel, the approximately 700 meters apart, that means the complex is in the true sense of the word too extensive and seemed konzeptionslos. Elevators were often broken.

  • Location
    3.0

    The great, but for small children because of the surf sometimes inappropriate beach is from the hotel circa 1.3 kilometer walk (lack of shuttle or minitrain) away, since the 'paradise' unfortunately in the rear part the hotel is. The best stalls at the beach were in october demolished, because the pachtveträge discontinued were, so that at the beach even no gastronomy more statfand. It should but supposedly new follow. Saving life is an orphan, no secured more hung up, so that bathing at the beach 'on own gefahr' takes place.

show less
Birgit
It was perfect! I am very like to come again!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
I was very pleased after quite negative reviews the i had read, i was very comfortable. Everything in the hotel is very bright, spacious and has a pleasant atmosphere. My room was huge with a beautiful sea view. The complex consists of the i booked hotel and overall 6 further plants (villas, hotels and apartments). Guests were mostly german. Otherwise, there were dutch, swiss and a few french and english were present. You can in all areas fully the full service/offers use. In total there are 6 pools, about 3 also pool bars. At the pools you during the day ... as well as not at all with animation harassed. But be offered. If you like quiet, you at the pools found. The loungers were mostly not occupied times to the half. But the umbrellas unfortunately scarce. At cleanliness there is nothing left to be desired, it is industrious everywhere scrubbed. The pool cleaned daily and also the loungers i have observed a very thorough cleaning carried out. The food was plentiful and good quality ok. I would have the 2 weeks nearly only with fish feed them, because this really delicious was and diverse prepared. There was but also always something else as fish. As turkey, rabbit, poultry, pizza, Paella and so on afternoons and evenings there was always noodles with sauce. At the lower africano snack bar for lunch there were alternating hot dock, burger or sandwich. Furthermore, there was always a small salad and fries. Ice cream were always offered! So not only the lunch/dinner, but you got it at the pool bars. And the ice cream was very delicious (was langnese ice cream)! The beverages you could on tap or at the self service machine and mix. The breakfast buffet with the rolls, delicious breads, great cerealienauswahl, croissants, two fresh changing fruits, jam, honey, nusscreme, sausage, cheese, eierstand where one its own egg bake leave and so on The average age of the guests was mixed. If you a contact person for any problems needed no matter where the shoe pressed, was at the front desk in very good hands. And i from other guests heard, very reliable and fast! I had during my entire trip no reason to complain or something to complain about. The hotel is about 2 hours from the airport. Around the hotel there is an exceptional area, the with a little more care, is really very beautiful with very many admirable inhabitants. There is a few really relaxing and love cats but also some stray peacocks (at the time also with juveniles). Adjacent and attached is a smaller zoo for the 5 €to pay must. The hotel is about 1 kilometer from the sea. For guests with mobility problems i would not recommend. The paths had already somewhat hills just also to the restaurant. The trolley drove drove was unfortunately not long been vacated. For guests with the paths so not at all clearly came, but you have a shuttle furnished. The very nice small port and the plentiful shopping the evenings also not long let. But from tour operators plenty of excursions were offered. read more
  • Room
    6.0

    Everything in the hotel is very bright, spacious and has a pleasant atmosphere. My room was huge with a balcony and beautiful sea view. Room consisted of 2 beds, fridge, tv with 5 german programs, a huge closet with integrated rental safe, telephone and a large beautiful bath (with hair dryer, a huge mirror, shower and bath). The bed sheets were during the 2 weeks 2 or 3 times completely changed.

  • Gastronomy
    5.0

    1 restaurant was in my vacation period opened. (there is but also still at least 1 further). There was of all travelers the breakfast/lunch and dinner in buffet form restaurant. 3 pools have pool bars. Of which is a pool bar, also snacks (burger and so on) offered. Rest of see above!

  • Service
    6.0

    Everywhere was german very well understood. The front desk was almost exclusively german staff. Rest of see above.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    I was very pleased after quite negative reviews the i had read, i was very comfortable. Everything in the hotel is very bright, spacious and has a pleasant atmosphere. My room was huge with a beautiful sea view. The complex consists of the i booked hotel and overall 6 further plants (villas, hotels and apartments). Guests were mostly german. Otherwise, there were dutch, swiss and a few french and english were present. You can in all areas fully the full service/offers use. In total there are 6 pools, about 3 also pool bars. At the pools you during the day as well as not at all with animation harassed. But be offered. If you like quiet, you at the pools found. The loungers were mostly not occupied times to the half. But the umbrellas unfortunately scarce. At cleanliness there is nothing left to be desired, it is industrious everywhere scrubbed. The pool cleaned daily and also the loungers i have observed a very thorough cleaning carried out. The food was plentiful and good quality ok. I would have the 2 weeks nearly only with fish feed them, because this really delicious was and diverse prepared. There was but also always something else as fish... As turkey, rabbit, poultry, pizza, Paella and so on afternoons and evenings there was always noodles with sauce. At the lower africano snack bar for lunch there were alternating hot dock, burger or sandwich. Furthermore, there was always a small salad and fries. Ice cream were always offered! So not only the lunch/dinner, but you got it at the pool bars. And the ice cream was very delicious (was langnese ice cream)! The beverages you could on tap or at the self service machine and mix. The breakfast buffet with the rolls, delicious breads, great cerealienauswahl, croissants, two fresh changing fruits, jam, honey, nusscreme, sausage, cheese, eierstand where one its own egg bake leave and so on The average age of the guests was mixed. If you a contact person for any problems needed no matter where the shoe pressed, was at the front desk in very good hands. And i from other guests heard, very reliable and fast! I had during my entire trip no reason to complain or something to complain about. The hotel is about 2 hours from the airport. Around the hotel there is an exceptional area, the with a little more care, is really very beautiful with very many admirable inhabitants. There is a few really relaxing and love cats but also some stray peacocks (at the time also with juveniles). Adjacent and attached is a smaller zoo for the 5 €to pay must. The hotel is about 1 kilometer from the sea. For guests with mobility problems i would not recommend. The paths had already somewhat hills just also to the restaurant. The trolley drove drove was unfortunately not long been vacated. For guests with the paths so not at all clearly came, but you have a shuttle furnished. The very nice small port and the plentiful shopping the evenings also not long let. But from tour operators plenty of excursions were offered.

  • Location
    5.0

    The beach and the sea were really great. Almost mostly fine sandy beach with the shallow slow sloping entrance. At the beach you pay for 1 umbrella with two sun-loungers 12, -€. I have on the first day directly an umbrella for under 10, -€ with tote bag in/out privileges. So i could me wherever i liked, on a mattress comfortable. What i also found super was, that there is no a separate swimming area and not noisy jet ski and so on a word is.

show less
Klaus
Earlier everything was better
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
So far okay, smaller repairs would be necessary. However when it rained not recommendable. Danger of flooding! This was from the staff by the laying of ceilings in the hallways are seeking to contain. Not very presentable. Otherwise clean and tidy. A shame that the tourist not want, the way on footh was quite far to the beach. All-inclusive in the usual framework. Guests were well mixed. read more
  • Room
    4.0

    Clean, which one wants otherwise! The staff tried hard!

  • Gastronomy
    3.0

    The only restaurant was despite fairly weak reservation amount, constantly overcrowded. The guests from the villas and appartments could also 'top' food, which as we know, earlier distinction has been made. Shared meal times (18:00 until 19:45 and 20:00 until 21:45) led to it, that some food for the '2. round' not more available were. And there was only very slow refilled. (also on the persolabbau back?) Furthermore, on the compliance of the times not respected, it gave specially different colored all-inclusive wristband, which led, that after 20:00 all pushed and in the days before and after in vacancy were. Through the thin staffing level only very hesitant neueindeckung of the tables. Quality of the dishes moderately, like so often not hot and rarely the freshly prepared meat, fish not through-roasted. By lagging refill not always all meals available. For breakfast the choice clearly reduced (hardly any vegetables, just change tomato or cucumber), Simple summary : the management tried on cost reduction a profit, the at best, for a season is enough, then it steeply downwards. Absolutely not recommendable!

  • Service
    4.0

    The staff tried, is however by reductions in staff was excellent. In the restaurant (outside) is Hassan as always irreplaceable, unfortunately, he had in the 2. week holiday and the replacement (2 people) was completely overstrained. At the bars the staff was clearly friendlier than in the restaurant.

  • Sport & Entertainment
    4.0

    Titiana still gradios, the rest rather sad!

  • Hotel
    4.0

    So far okay, smaller repairs would be necessary. However when it rained not recommendable. Danger of flooding! This was from the staff by the laying of ceilings in the hallways are seeking to contain. Not very presentable. Otherwise clean and tidy. A shame that the tourist not want, the way on footh was quite far to the beach. All-inclusive in the usual framework. Guests were well mixed.

  • Location
    4.0

    Nice, the beach is great, if you manage to get to!

show less
Birgit
Soak up the sun before the winter
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
We have the vacation enjoyed. The staff were very friendly. The furnishing in the rooms and the tablecloths in the restaurant have already seen better days, however altogether everything was clean. The room, bathroom and balcony were spacious. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Nicole
Need satisfied but no more
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Big hotel with leisure facilities. However, there was also this hotel the habitat of indigenous animals such as peacock and cats, which certain problems and lack of cleanliness with it. read more
  • Room
    3.0

    Size of the rooms istgutes degree of dingeim Canary Islands südraum. Properly cleaned was rather semioptimal. But to the departure a better course. As double bed from 2 single beds was, was during the day and at night in the entire place geknartsche and umgestelle ausallen directions listen.

  • Gastronomy
    1.0

    90% the waiter not endeavored around friendliness. Are revised. The announced rich buffet is plentiful, but monotom, which after wenigten days leads to outside the village dinnerieren would like. Change = none

  • Service
    5.0

    Front desk, nothing to complain about friendly. 3-4 speaking (german, english, spanish, franz/soot)

  • Sport & Entertainment
    4.0

    Tennis, Midget Golf, golf, football, water polo... Are offered. Some are but with an extra cost.

  • Hotel
    3.0

    Big hotel with leisure facilities. However, there was also this hotel the habitat of indigenous animals such as peacock and cats, which certain problems and lack of cleanliness with it.

  • Location
    4.0

    Distance to the beach 900 meters for young people feasible. By the slope for older überdenkbar. A train of the route leaves was coincidentally broken. Shopping possibilities in 2 supermarkets 10 and 12 minutes away.

show less
Petra
Nice, relaxing holiday with a lot of nature
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
The hotel has a spacious, bright and well-kept reception area with different seating areas and internet corner. The hotel is very big, some areas but quietly put. There is there probably at the funding for necessary sanierungsleistungen. The staff members were constantly maintaining the grounds hard. Reliably there were stray peacocks, uncontrolled droppings inside bothered falling, but not everywhere and always. In Germany one is also not before mines immune. On the complex there was also a small fitness -Pavillon with integrated physiotherapiebereich. My thanks go to Christian cloidt and its expertise. The pool was clean, the area but too ... few umbrellas. But i kept me rather at the sea on. Guest structure: mainly older couples and families with small children. Nationalities: german, british, russians and at the end of my holiday increase tourists from the french-speaking countries. read more
  • Room
    4.0

    My double room was spacious with a large mirrored wardrobe, floor tiled, bed was okay, bedside tables, a two-seater sofa, armchair and coffee table, tv, small refrigerator in size of a mini-bar, for halbgroße bottles or yogurt adequate. Balcony with a table and 2 chairs and a small clothes line. I had view to pool and sea. Evening and at night it was nice and quiet. Cleanliness was more or less fine. The cleaning staff but could one more time also the rooms damp sweep.

  • Gastronomy
    4.0

    I found the food for breakfast and dinner enough. To nachwürzen different bowls with spices on a small table. Fruit and vegetables regionally, was for me but okay. There may for breakfast not wide choice of cheese and sausage, different rolls and types of bread, vegetables, scrambled eggs with or without bacon, boiled and fried eggs, jam, honey, various joghurtanrichtungen, cereal... What the cleanliness concerns, with such massenabfertigungen it can happen, that a cup of a rand has. Furthermore, you stop in side. The table-ware, which i used, was clean. The upholstered seats of the chairs were sometimes dirty. And i ask, as some guests food. I was anyhow full and had also to meat and fish not do without. Was in the evenings always offered. My conclusion, who constantly something to moan about has, is stay at home.

  • Service
    4.0

    The staff (reception ) is friendly and helpful. The staff speak to the part. 4 foreign languages. The towels were regularly changed, emptied waste-paper baskets. The bathroom was clean. Only the room could more frequently have been times wiped damp may be.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel has a spacious, bright and well-kept reception area with different seating areas and internet corner. The hotel is very big, some areas but quietly put. There is there probably at the funding for necessary sanierungsleistungen. The staff members were constantly maintaining the grounds hard. Reliably there were stray peacocks, uncontrolled droppings inside bothered falling, but not everywhere and always. In Germany one is also not before mines immune. On the complex there was also a small fitness -Pavillon with integrated physiotherapiebereich. My thanks go to Christian cloidt and its expertise. The pool was clean, the area but too few umbrellas. But i kept me rather at the sea on. Guest structure: mainly older couples and families with small children. Nationalities: german, british, russians and at the end of my holiday increase tourists from the french-speaking countries.

  • Location
    5.0

    To the beach it is a short walk. For guests with disabilities or small children rather inconvenient. For me not a problem. I course gladly. The beach is long and wide. You have sufficient space and sufficient distance to the next. Beach relaxation. No noise from jet ski or other motorized sports equipment. Who rather want to swim, also found places with relatively shallow waves. You could relax very well. Shops and restaurants there were on the road plentifully only the almost daily fußballzudröhnung from the restaurants was a bit annoying. But there was still the ' eisdeale', in the young women diligently served and both the ice cream, as well as the coffee varieties tasted more delicious. Beach and straßenbereich were clean. The tourists left at least rarely waste beach chairs. For bicyclists or friends the inline skatings there were parallel to the beach promenade an asphalt bahn. Different species of birds, meerkat and the occasional wild Esel cavorted on the vegetationsstreifen between promenade and beach.

show less
1 3 4 5 6