Steigenberger Hotel Frankfurter Hof(5 stars)

Am Kaiserplatz 60311 Frankfurt am Main View on map

Average rating

145 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.3
  • Location
    5.5
  • Food and Drinks
    5.3
  • Sport & entertain
    4.9
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93 hotel reviews for undefinedsorted by travel date
Ian James
Great location FANTASTIC hotel amazing breakfast
  • Recommended hotel
  • Couples
  • City break
  • July 2014
Simply one of the nicest hotels I've stayed in. Loved it. Great location. Lovely old building but excellent condition. Lovely decor. Large rooms. The Terrace is fabulous. Breakfast is just amazing (and available until 11:30). Very friendly staff. 10 minute walk from the main train station (and right next door to the subway). 5 minute walk to the river. Free WiFi. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Preecha
Wonderful stay during 24-26 July 2014
  • Recommended hotel
  • Friends
  • Business trip
  • July 2014
Nice hotel , wonderful staff, excellent restaurant , very clean room with all amenities. Only some area of poor WiFi reception Very helpful staffs at reception and concierge.. This is my 3rd time and will be the 4th time in another 3-4 months. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Seppo
Weekend holliday, after business meeting.
  • Recommended hotel
  • Couples
  • Business trip
  • July 2014
Clarification: I have been in the building business since 1972. This hotel is like magnificent historical island in this town. Beautifully restored from the sad wartimes and today unfortunately almoust hidden in the midle of the surrounding modern towers. With fantastic personnel and very good restaurants (with knowledge of wine), it really offers a peaceful and elegant time to enjoy your holliday. Just every little detail in your room is quality made and moreover, functioning! When ever in Frankfurt, I stay here. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Bianca
Impressive
  • Recommended hotel
  • Couples
  • City break
  • June 2014
We had a great stay in the hotel, we were very impressed with the luxurious furniture, the high-ceilings rooms and the helpfulness of the staff, which seemed to be everywhere ready to help out. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Nik
Great 5 Star Hotel but...
  • Recommended hotel
  • Families
  • Business trip
  • June 2014
I had a pleasant stay in Steigenberger Frankfurter Hof Hotel. The food and employees are great but I am displease that this hotel is not business friendly. When I arrived at the hotel for a business trip, I called housekeeping for an iron and ironing board so that I can have my shirts ironed for a meeting the next day. Four days and three nights later, there's no sign of iron or the ironing board and certainly no phone call from the housekeeping. I called to follow up twice, same answers given, they have ran out of iron and they ... can't do anything until the hotel guests return the iron back to the housekeeping, Being a 5 star hotel, I believe you could take this into consideration and be business friendly hotel. Other than that, I've had a pleasant stay. Thank you. Nik read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Max
Modified rapture
  • Recommended hotel
  • Couples
  • City break
  • June 2014
The hotel was lovely and the breakfasts very good. But on one night the hotel had turned itself over to a media group with very loud music that closed one restaurant and spoiled the other. That's thoughtless in terms of hotel guests. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Selma
Great !
  • Recommended hotel
  • Families
  • City break
  • June 2014
It was an amazing experience. The staff was very friendly, the room perfect and the housekeeping service very helpful. Only the room Service for the dinner took a bit longer and the menu card did not had a big choice. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Lisa
Delightful stay
  • Recommended hotel
  • Families
  • Other stay
  • June 2014
We had a wonderful stay at your hotel. The staff were all friendly, pleasant and welcoming. The hotel is a beautiful building and the placement of fresh flowers is beautiful. We enjoyed breakfast and the variety of food available. I was glad we arrived on the weekend as we did feel that the hotel became more of a business hotel during the week. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
Close
Jorge
Five stars with worst lousy towels
  • Hotel not recommended
  • Singles
  • Business trip
  • June 2014
Many things at the hotel are at the expected good quality level for such a Frankfurter landmark. But the poor quality of the bath towels is really impressive. All three colleagues in different rooms made the very same observation when one asked: What do you find peculiar in this hotel? A real pity. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Donnie
My 2 day stay
  • Recommended hotel
  • Singles
  • Business trip
  • June 2014
loved the hotel, history, and service staff. when we checked into room 214 and when i turned on the water to take a shower after a long journey it came out brown.and i let it run for 15 min and no improvement so i ended up not taking a shower and was really turned off after the grand reception in a land mark hotel. you really need to do something about that the tub looked like i poured french onion soup in it. the other issue you have is a BAD rat problem in the restaurant on the patio ... during the course of our dinner we saw no less than 6.besides these 2 issues the stay was great donnie read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Tony
Very good hotel to stay
  • Recommended hotel
  • Families
  • Other stay
  • April 2014
it is an excellent hotel, very clean and well organized. Staff are very welcoming, very helpful and polite. Lounge is superb and food is delicious. the hotel by itself is a very nice place to visit and have coffee or lunch in one of his restaurants. I would only recommend to have a coffe machine or hot water in the room; this would be a plus. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Arve
Really great hotel in Frankfurt centrum
  • Recommended hotel
  • Families
  • Other stay
  • March 2014
This hotel is a pearl, Extremely friendly and serviceminded staff everywhere. Nice spacious rooms that are comfortable, noise-free, well lit and the bathroom solution is the best I have seen anywhere. Only the the breakfast was disappointing, no service from the waiters there... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
John
An elegant old-school oasis
  • Recommended hotel
  • Friends
  • Other stay
  • March 2014
I had been to Frankfurt once before with friends. We came upon this hotel while exploring the city and our collective reaction was an audible gasp. I knew I had to stay there my next time in the city. A few months later, I had the opportunity to do just that. From the beautiful architecture and design to the understated professionalism of the staff, it delivers. read hotel review
  • Room
    5.0

    The elegance of the hotel's public spaces is almost replicated in the rooms...almost, but not quite. Still, our king room was comfortable and well-appointed. The minibar had some local liqueurs to sample, which was nice for a late night after a full day of travel.

  • Gastronomy
    6.0

    I have eaten at Oscar's restaurant twice, and its outdoor dining area offers a superb atmosphere. The food is of high quality and the selection of wines, especially, is extensive and outstanding.

  • Service
    6.0

    Top notch. This puts the service at comparable American hotels to shame.

  • Sport & Leisure
    0
  • Hotel
    6.0

    I had been to Frankfurt once before with friends. We came upon this hotel while exploring the city and our collective reaction was an audible gasp. I knew I had to stay there my next time in the city. A few months later, I had the opportunity to do just that. From the beautiful architecture and design to the understated professionalism of the staff, it delivers.

  • Location
    5.0

    The hotel is right across from a metro stop, with plenty of shopping and restaurants within a short walk. It seems a bit out of place surrounded by more modern architecture, but that only adds to the charm.

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Jone
Mananger
  • Recommended hotel
  • Couples
  • Business trip
  • February 2014
Nice, clean and quite hotel. Took much to lang time to get a glas of wine in the bar (waited 40min to be served). Standard of breakfast in the room was excellent read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Susan
Lovely, lovely hotel
  • Recommended hotel
  • Friends
  • Other stay
  • February 2014
Visually very appealling, colors, flowers, breakfast buffet arrangement, etc Concierge was very helpful and very pleasant to work with. Seemed genuinely interested in how we enjoyed our Rhine river trip. The breakfast buffet was so interesting with food from many cultures. The hot ginger water was perfect after an overnight flight. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Massimiliano
Room 532
  • Recommended hotel
  • Singles
  • City break
  • January 2014
Great service. Good location. Very comfortable room. Room available before 14h. Good Spa, but 85degree room was not working. Very cold in the toilette read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Michael
A night in Steigenberger in frankfurter hof.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2014
The hotel as well as the rooms and the service are impeccable. Simply unique, very stylish and great. We felt very comfortable. In dealing with us guests were all very friendly and accommodating. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Susy
Excellent
  • Recommended hotel
  • Couples
  • City break
  • January 2014
This hotel very nice and comfortable for stay. Good place near shopping area and train station. Staff is helpful and kindly. The room is big and clean. We enjoy stay this hotel . I recomend to our friends if travelling to frankfurt stay to this hotel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Katharina
Terrific spa break
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
Terrific stay, we got a upgrade, deluxe rooms. A fantastic, large and quiet rooms, very elegantly furnished, nic-nacs with capsules, kettle with fine teas, magazines in many languages available to browse through in a newspaper stand was missing, many extra pillows in the king-size bed to snuggle, beautiful orchid between 2 super stylish lamps, extra large flat-screen tv. The mini bar was warm and broken, was then however immediately to call by other exchanged. The huge as elegant bathroom was a dream, best equipped with the line of Aigner, large tub with a flat screen tv, shower, bidet, heated towel ... rail, under floor heating. But you have the luxurious spa, great attention employee showed and explained everything first with a tour, equipped lockers with safe, bathrobe, slippers, and towels. Beautiful hammam, 45c aroma sauna with great lighting and music, herbal sauna, in the 85c sauna, we could unfortunately not allowed to make aufguss, nothing was installed but, several erlebnissduschen, beautiful quiet room with relaxing music, all equipped with the plegeserie Aigner Throughout the hotel you will find beautiful chandeliers, stylish furniture and pictures, magnificent and spectacular large hangings in the stairwell, impressive nice and wide corridors, for smokers there is a smoking lounge, a cosy library invites guests to relax. A shame, the bar was closed because of renovation, then in the evening in the city went out, the proximity to downtown is excellent. Breakfast was not taken, for 34 Euro simply too high. The breakfast room is unfortunately not in the grandhotelstil furnished. For us it was an excellent spa break in 5 stars Grandhotel and the related prices. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Barry
Always a top notch stay at the Frankfurther Hof
  • Recommended hotel
  • Singles
  • Business trip
  • December 2013
I have stayed at this hotel several times over the past 12 months and it has always been an excellent experience. A fantastic, walkable location and the hotel itself does everything just right. This is one of the very best run hotels in the world. Highly recommended. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
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