Hotel Grand Palladium Palace Resort, Spa & Casino(5 stars)

C/ El Cortecito | Playa Bávaro, Punta Cana 22000 Punta Cana View on map

Average rating

962 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    4.7
  • Location
    5.1
  • Food and Drinks
    4.9
  • Sport & entertain
    4.9
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218 reviews for this hotel sorted by travel date
Margaret
Birthday Vacation with my husband
  • Recommended hotel
  • Couples
  • Other stay
  • October 2014
I think the staff maid my vacations a success, everything was exellent. I really enjoyed my stay and i would like to come back with more family and friends. See you next year. Margaret and Jonathan Wheeler. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Jacqueline
Little trip
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
We Stayed at a Loft Suite and it was a great choise! We went to celebrate my boyfriend´s birthday and guest service helped me prepare a lovely surprice for him. Staff is very friendly. Entertainment not so good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
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Andres
Very good experience.
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
Beautiful landscape, well cares outside areas, extraordinary good service from hotel staff, good and fast service on restaurants and bars, all kind of nationality and age. read hotel review
  • Room
    4.0

    Good room size, safe box and clock was not work, every thing else was ok. the room cleanliness was very well.

  • Gastronomy
    5.0

    Many restaurants and bars around, good food and drinks, very good cleanliness on dinning areas, many thematic restaurants. hotel is all inclusive, tips optional.

  • Service
    6.0

    Extraordinary good service from the hotel staff, especially from customer service Mr. Francisco G., handing and resolved any problem. very well room cleanliness, laundry service, doctor and child care on site.

  • Sport & Leisure
    5.0

    Overall good, sport, entertainment, kids club, disco, shopping. beach and pool was great also sunbeds and showers.

  • Hotel
    5.0

    Beautiful landscape, well cares outside areas, extraordinary good service from hotel staff, good and fast service on restaurants and bars, all kind of nationality and age.

  • Location
    5.0

    Hotel is locate on the beach, and 10 miles from the Punta Cana airport, several stores on location and excursions are offered.

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Manfred
No 5 stars but super beach
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • March 2014
Are 4 adults aged 41 to 67 years with arrived. Huge area with beautiful and neat garden. Against 18 hours sprinkles it only to hauptduschzeit from the shower head, which you had to hold with one hand, because the holder was broken. The toilet seat was loose, and if you are not careful you with him slipped on the tiles. All drawers and doors were stuck and hard to open left of the inventory. The staff in the entire plant was always very nice and helpful in every way. The staff in the restaurant was often unorganized. You had to ... call the waiters or for every teaspoon each cup. The food there was nothing to complain about, varied and always tasty, because. Sadly in the entire area there was no quiet corner in which one could in peace, because it blasting everywhere loud music from the speakers. We are really no old musikmuffel, but sometime you want to have a conversation. What a pity about the area, but it is not more than 3 star. read hotel review
  • Room
    3.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Margit
Dream holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2014
We are already to 2 at this resort and were again very time impressed. The food was really excellent, and the specialty restaurants were great. Don't understand, that so often people about the staff or the food were satisfactory. There would like i already gladly know, what the every day at home on the table. The pool in the Palace Hotel already somewhat worn is. But i spoke with the german staff at the resort, the assured, in the next few months that the pool be renewed. Can only recommend this resort and we will certainly again vacation to make ... there. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Marc
We Love Palladium Resorts
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2014
We stayed at the Grand Palladium Palace Punta Cana for 1 week at the beginning of March. We had a fantastic vacation and can't wait to go back. Francisco at the front desk was excellent providing welcoming friendly service and was able to answer all of our questions. The swimming pool and beaches at this resort were excellent, the beach was great for swimming but there was no place to snorkel unless you left the resort on an excursion. Palladium resorts have great sport courts with lots of activities to do, there is something for everyone. Jorge at the sports ... desk was friendly courteous and helped us with all our activities. The food was fantastic, we ate A La Carte every night and each restaurant had fantastic decor according to its culinary theme and the food was excellent. We just wished we had more nights on the resort so that we could try every restaurant. This is our second time at a Palladium resort and we really enjoy the resort standards. Compared to Mayan Riviera there was a little more of a language barrier in the Dominican Republic as a English speaking tourist as most of the locals speak French or Spanish primarily. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Achim
Nice and relaxing holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The hotel is a large area (4 different receptions), very spacious, so that the number of guests spread out well. The beach section (980m) of the hotel is the most beautiful, white powder sandy beach of the hotel is kept clean. The 5 different pools are very nice and as the whole area in high palms embedded. The service at the bars is for a universe in hotel excellent, no long queues had and waiter service in the lobby's, pool bars and restaurant, at the beach one is selbstholer! The one or the other Dollar tip (1 Dollar is enough) ... is desirable, but no obligation. It is recommended in advance Dollar to change, as small bills. Thus one comes as a payment method on the best way forward. The cocktails at the bars are all to be recommended, the beer tasted a bit watery, the rum local top brands! There are problems with the reservation of the à-la-carte-restaurants-early and partly up to 90 minutes wait for a table. We are always at 8:30 p. m. los and had maximally 5 minutes wait. We however only the japanese (very recommendable) and asians try. But also the large main restaurant all offered a lot of variety every day and always a very rich offer (i 4 kilogram weight). The renovated la catedral is recommended here. The rooms are already in older condition and partly in need of an overhaul, but always clean. The cleaning lady had every day when we swept, even the balcony. The shower is in the busy periodes 18-18:45 pm is difficult, the water pressure will be less especially for warm shower takers. My friend has long hair and then thoroughly problems their hair by zuspülen, which is why we usually later went out to eat is then but also in the restaurants relaxed! In the lobbies is free wi-fi is offered, whereby this evening busy periodes very slow and overloaded. Overall, we had a very beautiful and relaxing vacation. We can recommend the resort and would stay there again. If one however rather smaller installations preferred, should the grand Palladium avoid or simply nevertheless try. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Rudolf
A real Carribean like through and through!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
The spacious, very nice and spacious hotel area was extremely well-kept and directly at the beautiful beach. Unfortunately, the swim due to the permanent waves in not so easy. The many restaurants leave nothing to be desired. The choice in the hotel's stores is very good, but too often a high price! The local souvenir sellers, all two days their stalls presented, were really annoying, but very professional! The publicum spoke mostly spanish, russian, english-american and german. The hotel offers genuine Carribean like and everywhere is the always friendly service staff very hard, to make the guests happy. A special ... thanks to, inter alia, the waiters franklin alcantara, the very helpful and very attentive. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Jaqueline
Top hotel with very friendly service.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We had 3 beautiful weeks in this hotel and can only recommend this. A great, spacious area, delicious food, a variety of restaurants, nice, with love landscaped garden, very friendly staff. Especially to be highlighted, is the reception and guest service, but also the putzmädchen. We will definitely come back again and we look forward to the next time. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Uwe
Nice holiday in the Karibik.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Beautiful area, but a bit dated. The rooms as described. However, the bathtub in the room useless. You have there perhaps the toilets/bathroom fully from the sleeping area is should. The room service excellent. Always things as decoration. Area good. All rooms no long ways. Whether to the beach, pool or dining room. Nice, friendly people. Always in a good mood. Staff plentiful. The use of the other Palladium hotels made a independent always the same. To recommend is the buffet from the gr. Palladium Punta Cana. Selection of specialty restaurants is good; if one would like. Everything was very ... clean and the staff is attentive. Unfortunately one can see the time at the pool gnaw. Always gladly again. Tip: mosquitoes/ moskitorisiko. read hotel review
  • Room
    5.0

    Clean, pleasant. As described. But already older and should be renovated. Unpleasant: shower/toilet was only together with sink, which is in the room, lit. Tv you can forget.

  • Gastronomy
    5.0

    General good and rich aúswahl. However the meals were mostly not more warm. Beverage selection was more than adequate. Large cocktail menu. Recommended here the bar between the brazilian and japanese restaurant. There were the drinks at the best prepared.

  • Service
    5.0

    Always friendly. Everything was clean. Disinfection with everything food desired. The room cleaning was great. Minibar was to order refilled.

  • Sport & Leisure
    5.0

    As everywhere very clean. But already old. Pool area needs to be reorganized. They tried with activities. Only without fremdsprachenkenntnisse problem is always there to attend. You don't have to. Entertainment team was very nice and not pushy.

  • Hotel
    5.0

    Beautiful area, but a bit dated. The rooms as described. However, the bathtub in the room useless. You have there perhaps the toilets/bathroom fully from the sleeping area is should. The room service excellent. Always things as decoration. Area good. All rooms no long ways. Whether to the beach, pool or dining room. Nice, friendly people. Always in a good mood. Staff plentiful. The use of the other Palladium hotels made a independent always the same. To recommend is the buffet from the gr. Palladium Punta Cana. Selection of specialty restaurants is good; if one would like. Everything was very clean and the staff is attentive. Unfortunately one can see the time at the pool gnaw. Always gladly again. Tip: mosquitoes/ moskitorisiko.

  • Location
    5.0

    The hotel has everything you need. Bavaro is in the east peninsula.

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Roxane
Great vacation with family
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2014
We are from Canada and we travel on a regular basis and these are our comments: Great location, room very clean, we were a wedding party of approx. 20 including 4 children (age range 6 months to 60 years) and all were very satisfied. read hotel review
  • Room
    6.0

    Room size, air conditioning, balcony, bathroom, safe and condition were all great.

  • Gastronomy
    6.0

    Great variety of restaurants ''a la carte'', great food and drinks, clean and overall very good.

  • Service
    6.0

    WOW the staff was VERY friendly, they spoke English, some French and Spanish and it was great! The room was always clean and well done by Albairis Vicente which was absolutely a gem.Did not have any complaints.

  • Sport & Leisure
    6.0

    Beach and water was very clean and activities such as disco, shopping... were all great!!

  • Hotel
    6.0

    We are from Canada and we travel on a regular basis and these are our comments: Great location, room very clean, we were a wedding party of approx. 20 including 4 children (age range 6 months to 60 years) and all were very satisfied.

  • Location
    6.0

    we were close to the beach, airport and shopping. Aa was very well explained for excursions. We went on a few and really enjoyed ourselves.

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Günther
Fantastic: beach holiday, hotel, beach, staff.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
It was a very nice, relaxing beach holiday. The whole hotel area was in a very clean and nice condition. The service staff at: hrn. Jose, mit: friday arelis, hr. Rafael, hr. Carlos, hr. Benjamin, friday marcela. Are just great, very friendly and nice! But it is completely no matter whom you encountered from the staff, whether a maid, the gardener, the pool bar service or the always well presented hr. ransy from the beach service is, they were all very courteous. And don't forget the beach-toilet-cleaning lady, every morning with such joy the fresh flowers in the toilet area ... decorated and during the day always everything freshly was cleaned. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Yildirim
Beautiful trip, great hotel area.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Large area, in 4 hotel is divided into. Bavaro, princess, Punta Cana and royal suite. The lobby and rooms were all very clean, with royal was even twice daily cleaned. Wi-fi in all the lobbies free, with royal was wlan even on the beach, at the pool and in the rooms free of charge. Besides it gave in royal still 24h room service for breakfast, lunch and dinner as well as nachtspeisen. Average age in royal about 35-45, the other resorts much younger. read hotel review
  • Room
    6.0

    As we were in the royal suite, i can only say. The rooms were very well appointed (safety deposit box, hair dryer, iPod docking station, flat screen tv, fridge, jacuzzi, telephone, balcony, coffee machine, zimmerbuttler ), but there was in the suite several different levels (junior suite junior suite deluxe suite deluxe suite honeymoon suite cabana suite presencia ). The suite cabana was TUI not for everyone, is in my opinion the best, because the terrace in the pool. Really impressive. The bathroom and toilet were very clean and furnished to a high standard.

  • Gastronomy
    6.0

    • in sum, there were about 15 restaurants, of which 10 à la carte menu. Royalgäste were allowed to park in all food, with the people in the rest of the hotel was not all be used. • the food was very delicious and the kitchen was very clean. The selection of the drinks were also very large. • the atmosphere in the a la carts were really well, one was served like a king.

  • Service
    6.0

    • the staff were always tried hard to be friendly, but the one or other waiter me to understand. The staff in the lobby were fit in english. • the rooms are 1 times day in bavaro, princess and Punta Cana deseamed, at the royal suite 2 times day. • hotel had its own doctor, child care was also available. • complaint could the manager, to the lobby, the butler or the employees are to be communicated, you were also not brush off, but always well treated.

  • Sport & Leisure
    6.0

    In the hotel area, we had a disco, 2 entertainment theater, child care and many activities (Midget Golf, Tennis, football pitch, table tennis, Volleyball, bicycle rental and gym). There were enough beach chairs at the beach and showers. The sand was gorgeous white and very soft. Umbrellas were sufficient, they were from palmenblätter. In the royal suites, there were still four-poster beds at the beach, they were beautiful.

  • Hotel
    6.0

    Large area, in 4 hotel is divided into. Bavaro, princess, Punta Cana and royal suite. The lobby and rooms were all very clean, with royal was even twice daily cleaned. Wi-fi in all the lobbies free, with royal was wlan even on the beach, at the pool and in the rooms free of charge. Besides it gave in royal still 24h room service for breakfast, lunch and dinner as well as nachtspeisen. Average age in royal about 35-45, the other resorts much younger.

  • Location
    5.0

    • distance to the beach was 2 minutes walk • to the airport it took half an hour with the bus • Santa domingo we wanted to visit, it was very far away • shopping: in the hotel drove several times daily a shuttle service to the two available shopping centres. • night life: we have outside of the hotel area not explored on foot, however hotel area had evening shows and disco and live music in the lobbies • public transport i saw none • excursions in the hotel at the travel agents (usually very expensive) or with locals on the beach (looks frivolous aus) • beach: 50 kilometer long for walks.

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Peter
Large nice area, good value for money.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
We have long time to decide, whether we can recommend this hotel/or not and at the end of but for a recommendation decided. The hotel is the area and the beach were very nice. However, you should definitely not a 5 star hotel! The Palladium Punta Cana Resort & spa, together with the 'bavaro' the 'palace' and 'royal suite' a very large plant directly at the beach. The garden is beautifully laid out and you could walk. In the whole hotel area divided, there was the one or the other construction, however these weren't disturbing (at least where we stayed). ... There are about 13 restaurants and the variety of food is good, the quality. Everywhere in the hotel advertised environmental policy exists only in theory and is not taken seriously. Taps walked all day (despite rain occasionally) because they apparently were defect, straws were in each drinks stuck, although at the bars there was a reference to the saving of precisely these were appropriate, there were tons of plastic cups used instead of quality reusable cup from plastic funds etc. Every 2. the batteries of the safe empty and we had each times to wait to someone to change, since the batteries not changing, if nobody is. The broken lamp was during the Gazen two weeks never changed. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Olaf
Very beautiful holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • December 2013
It was a beautiful holiday and We had a funny time there. I spent my vacation with my best friend and We were completely Satisfied. Unfortunately there were 95% of couples and no Single Girls. The friendliest man in the Hotel was the concierge Angel T. We had a lot of Fun with him and everytime he helped us a Lot and gave us Many tipps. Thank you very much to him. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Chris
Paradisiacal summer holiday in december.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Huge area with three usable hotels, which walk is well worth it. It drives also a bimmelbahn for those, which are so good to foot. Overall the hotel is very open design without doors. Every evening live music and very good shows. Wi-fi is available in the lobby, but at peak times very slow. read hotel review
  • Room
    4.0

    Have booked an economy room, which probably only in the distance to the beach from the normal rooms different: large room with a huge bed and a jacuzzi, but didn't work. The rooms are a little dated and worn. Toilet and shower are from the bedroom by a wood sliding door separately. Free safe, fan, air conditioning, iron and ironing board + iron, as well as mini bar, which was re-filled every day. The tv was an old tube, which did not work. Large balcony with clothes line. The non-existing funktionsfähigkeiten of tvs and jacuzzis did not disturb us, therefore no comment to the handling of complaints.

  • Gastronomy
    4.0

    Breakfast is served in three buffet-style restaurant available. It is a shame, that you only in the Bávaro eat outside. Dinner is next to the buffet - also in the numerous restaurants possible. Here there were sometimes long waiting times up to 2 hours, since a reservation in the first is not possible. Quantity of the offered dishes was good, the food was partly too cold.

  • Service
    5.0

    Staff at the reception was very friendly, but also with english, partly confusion. In the restaurants the women indifferent, while the men were very friendly. Room cleaning good. But you need to be from 8 o'clock in the morning with increased volume floodwaters by the cleaning staff on the room corridor be expected.

  • Sport & Leisure
    6.0

    Beach chairs at the beach numerously available. Next to the umbrellas donations the palm trees shade. A large sports field with table tennis, basketball, football, Tennis, Volleyball, badminton and Midget Golf is available.

  • Hotel
    5.0

    Huge area with three usable hotels, which walk is well worth it. It drives also a bimmelbahn for those, which are so good to foot. Overall the hotel is very open design without doors. Every evening live music and very good shows. Wi-fi is available in the lobby, but at peak times very slow.

  • Location
    6.0

    Distance to the airport max. 30 minutes. Gorgeous beach depending on the location in not more than 15 minutes. Water turqouise blue with stone and pflanzenlosem reason. For small children is the sea rather not, as the surface strong drops and currents and waves are available. Small stores is located on the premises. At the beach there are several small shops, including souvenirs offer (to bargain and 'no' can say!). Numerous excursions offered. Tip : Saona for maximum 70 Dollar book.

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Marlies & Karl-Heinz
Here one can make vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
I can only recommend this hotel. There was nothing to complain about. Only the reservation of the beach chairs was annoying guy. German. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Günter
No 5 stars, 2.5 stars are appropriate.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
A very large area in the dominican republic with now 4 receptions. Represented are many natiopnalitäten. Not the accommodation and restaurants a 5 star hotel worthy, maximum 2.5 *. read hotel review
  • Room
    2.0

    Not nearly a 5 star hotel standard.

  • Gastronomy
    4.0

    The main restaurant of the Punta Cana, the palace and the bavaro are excessively loud, resemble rather a station waiting hall with which also hinders, buzz, shouting and not cleared tables. The offer of the food at the breakfast and dinner was good, but also not 5 stars.

  • Service
    3.0

    The language skills of the staff are poorly, very rarely german or understand english, also spanish is sometimes not understood. The room cleaning with grant is ok.

  • Sport & Leisure
    3.0

    Condition of the beach chairs and umbrellas is ok, only in the fact that the plants is one in a forced manner early to reserve. But also here is the volume on all much too loud.

  • Hotel
    3.0

    A very large area in the dominican republic with now 4 receptions. Represented are many natiopnalitäten. Not the accommodation and restaurants a 5 star hotel worthy, maximum 2.5 *.

  • Location
    4.0

    Very pleasant is, of course, the location, the view of the caribbean sea, where one its accommodation in the vicinity. But if not there are those who, from 7:00 a. m. already with, one has pitch.

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Marisa
Nice holiday, unfortunately without theme restaurants.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Stayed in room 3512 - deluxe double room - this was a bit worn but clean and in order. Unfortunately, our zimmerzugangskarte some times didn't work. After each time we again to the reception back are the maps again to freely switch to leave, then after one week a maid said, that the card wasn't together with the cell phone store must, since otherwise it is blocked. Would been glad that this information earlier to have, so that we the ten times to be back and forth running have saved. read hotel review
  • Room
    5.0

    Condition and size of the room was ok.

  • Gastronomy
    3.0

    Of the 7 theme restaurants we did not visit, since before meters long strike had formed and we with waiting time from 2 hours had. Reserve on site was not possible.

  • Service
    5.0

    Staff always nice and friendly. Only very slow... This is probably the fundamentally different mentality. :-)

  • Sport & Leisure
    5.0

    The pool entertainment was available, but not used. At the pool there were too few beach chairs available, if you do not in the early, it will be difficult. At the beach we always found.

  • Hotel
    5.0

    Stayed in room 3512 - deluxe double room - this was a bit worn but clean and in order. Unfortunately, our zimmerzugangskarte some times didn't work. After each time we again to the reception back are the maps again to freely switch to leave, then after one week a maid said, that the card wasn't together with the cell phone store must, since otherwise it is blocked. Would been glad that this information earlier to have, so that we the ten times to be back and forth running have saved.

  • Location
    5.0

    Beach was from our room about 5 - minute walk away. We had 1 times the dolphin swim - bus takes about 30 minutes, this experience is really recommendable. Another trip to the Island of Saona we did. This lasted the whole day with the katameran. There is also a possibility with the speed boat to drive, if faster back wants to be a good idea, the return has in fact limited already ripped off.

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Andreas
Nice resort with small flaws.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
Very large, extensive area with tropical vegetation. The whole complex is very well maintained. The various aspects of the hotels are through covered ways connected, the floor coating in these courses is rain but extremely slippery, so that a high fall danger is. During our stay as it often rained we could some guests see on crutches their some spent, at least is the income of hotelarztes always guaranteed. In december the guest structure was mostly german (about 50%), otherwise russian, canadians, americans and south americans. The average age was relatively high, a large part of the guests already in ... the retirement age. read hotel review
  • Room
    4.0

    The room was from the size and the condition was ok. Shower and toilet are much too narrow room. The sink is in the room and is for two persons from the space much too small. This nonsensical jacuzzi in the middle of the room you could save, but the room for a reasonable bathroom use. Minibar was filled every day, also coffee never forget. As well as the other guests already written, we also had in the first week always problems with the safe. Time didn't do not open. After three afternoons in the room stayed on the house technician to wait and he constantly forgot, we insisted on it the safe to change. We got a new door, which also worked.

  • Gastronomy
    5.0

    The quality of the food and drinks in the large and whole as good. The bread and roll choice at the breakfast buffet is good to designate, two types of bread and three baskets with geschmacksneutralen pappbrötchen, this gave it to all meals. The buffet-style restaurant store, and not to linger, as cafeteria character have. We were 6 years ago in the Palladium, at the buffet-style restaurant open architecture and the optical much more appealing, more in the caribbean style. Nice place for lunch is the open areas, especially the el bohio with its various grills. The à-la-carte restaurants we can the steak house, mexican, vegetarian restaurant (there is a good steak) recommend. If you don't have to wait long and also early food should around 5:50 p. m. arrive there. The restaurants open around 6:00 p. m. and you came immediately purely, reserve are only guests from the turquesa. At the lobbybars very good cocktails and longdrinks of uniform quality, which in other hotels in the dominican republic is not obvious. Ordered you nuts and olives to drink, will not by itself brought.

  • Service
    5.0

    The partly negative reviews of the service cannot not reconstruct we. At the bars and also in the buffet-style restaurant, you were always served immediately, even though the hotel was booked very good. At the bars the service was already almost empty glass without asking the next drink laid out. You should also, of course, the hard job of the operations with a friendly thank you and a Dollar appreciate. As you could watch is that many of our compatriots probably too much required, this is by the staff of course registered. Room cleaning was absolutely satisfactory, the room is at the latest around 14,00 done. At the reception the staff is always very friendly and helpful, the staff spoke good english, but there are certain english from the side of the holiday-maker necessary, with german comes one not far.

  • Sport & Leisure
    5.0

    In the lobby bar from the palace there was live music every evening, very entertaining, from 9:00 p. m. hardly a free space to find. The pool area is relatively small, could be renovated once, the roots of palms search for its natural path and explode the tiles, but who wants to spend their time in the Karibik only at the pool. Entertainers were very friendly and unobstrusive defendendo.

  • Hotel
    5.0

    Very large, extensive area with tropical vegetation. The whole complex is very well maintained. The various aspects of the hotels are through covered ways connected, the floor coating in these courses is rain but extremely slippery, so that a high fall danger is. During our stay as it often rained we could some guests see on crutches their some spent, at least is the income of hotelarztes always guaranteed. In december the guest structure was mostly german (about 50%), otherwise russian, canadians, americans and south americans. The average age was relatively high, a large part of the guests already in the retirement age.

  • Location
    6.0

    The Palladium had the best beach section of the Playa Bavaro, wide, very clean beach without irgendweche seaweed washed ashore and no stones in the water, but we would not more in the december there flies, because every day was very windy and, therefore, more or less strong waves. We had already been twice in october at the Playa Bavaro been, for swimming it was at this time much more pleasant. Right next to the hotel is the town of el cortecito, the you want to go shopping but completely forget can as one of its traders constantly harassed, a gauntlet.

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