Hotel Sapphire(4 stars)

İbni-Kemal Caddesi No: 14-16 Sirkeci Show map

Average rating

114 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.7
  • Location
    5.7
  • Food and Drinks
    5.0
  • Sport & entertain
    4.5
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78 hotel reviews in Englishsorted by travel date
Michaela
Warm welcome in Istanbul
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
We will come to this hotel again, because for a city break you can no better hotel catch. The location is brilliant. The tram is right on the corner. The staff from the check-in to the cleaning staff are very polite and service minded. Breakfast was very good. A wide selection from sweet to savory. Make sure you are well prepared for the excursions. For dinner you will find very good pub right next door. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Guido
The perfect hotel for a short city trip
  • Recommended hotel
  • Couples
  • City break
  • February 2013
The hotel is perfectly located but still very quiet! Our room was rather small but in fact big enough. The bathroom was quite big. Both room and bathroom were very clean. The breakfast buffet offers a large choice of food (rather turkish than european food). read more
  • Room
    6.0

    small but clean and well equipped

  • Gastronomy
    4.0

    The dining area is clean and the service is good. The breakfast buffet is rather turkish than european.

  • Service
    6.0

    Very friendly and the hotel is clean.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is perfectly located but still very quiet! Our room was rather small but in fact big enough. The bathroom was quite big. Both room and bathroom were very clean. The breakfast buffet offers a large choice of food (rather turkish than european food).

  • Location
    6.0

    Perfect location in the old part of Istanbul in a walking distance to many sightseeings.

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Ruth
Definitely again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2013
We arrived in the morning at 8 o'clock in the hotel and were herzlichstbempfangen. As the room wasn't ready, we were he for breakfast skillfully. As sichbspäter turned out, free of charge! Overall, we were 5 nights in the hotel night with breakfast booked. Was booked a double room with 1 double bed, but we were a room with two single beds apart allocated. A short call and unproblematischbsofortiger move and an apology. Staff very friendly. Location of the hotel very centrally located, but since side street. Very quiet. Next S-Bahn gulhane in 3 minutes. All major attractions within walking ... distance. Staff at reception very helpful and friendly. On departure, there were even a small souvenir. We would not hesitate to return in Sapphire go. read more
  • Room
    5.0

    Big enough, clean, tv with german channels, minibar, safe. Room very quiet and clean. Daily fresh towels, and daily different motives of the towels on the bed (times heart, sometimes Blume), very nicely.

  • Gastronomy
    4.0

    Rich breakfast and varied. Was missing was only fresh juice and fresh fruits. There were oranges and apples, but they were not really acceptable. Otherwise bread, different jams, honey, cereals, eggs, cheese, sausage, tiirk sweet breads, olives, vegetables, coffee, tea, juice, water. Something for everyone. Mirror and scrambled eggs were before the eyes cooked to order. Also the english variant with beans, sausages and mashed potatoes was available. Breakfast room in the basement, so no natural light. Breakfast times of 7a 10 hours.

  • Service
    6.0

    Staff very accommodating, friendly and helpful. Approachable and in case of any problems helped immediately. Very good knowledge of the staff the front desk.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    We arrived in the morning at 8 o'clock in the hotel and were herzlichstbempfangen. As the room wasn't ready, we were he for breakfast skillfully. As sichbspäter turned out, free of charge! Overall, we were 5 nights in the hotel night with breakfast booked. Was booked a double room with 1 double bed, but we were a room with two single beds apart allocated. A short call and unproblematischbsofortiger move and an apology. . Staff very friendly. Location of the hotel very centrally located, but since side street. Very quiet. Next S-Bahn gulhane in 3 minutes. All major attractions within walking distance. Staff at reception very helpful and friendly. On departure, there were even a small souvenir. We would not hesitate to return in Sapphire go.

  • Location
    6.0

    Central location. S-Bahn gulhane in 3 minutes. In the street lots of restaurants, kiosks, side street with boutiques. Distance to the airport ataturk: 30 minuten private shuttles.

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Jerome
Great hotel, friendly and great location. Delicious food
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
The rooms for a short time visit to the city large enough. Everything was tidy and there were no major faults with the cleanliness. Wireless internet worked without a problem. Breakfast was more than enough. read more
  • Room
    6.0

    The room was rather small but nevertheless enough for a short city break. The furnishings was quite modern and still little worn. Also here all great.

  • Gastronomy
    6.0

    There is a restaurant in the basement of the building. I can only the breakfast evaluate, whether also dinner offered i don't know. The breakfast buffet was always well filled and very wide choice. The quality the used food was in my opinion good to very good. The only mini drawback point was that the juices for breakfast very sweet, so probably very much as sugar set back were. Despite this minimal minus point full stars, because everything was fresh, tasty.

  • Service
    6.0

    Very friendly reception staff to my surprise was even speak german and to my delight also still on good level. You get from the beginning without even a map and a delicious cocktail.

  • Sport & Entertainment
    4.0

    To my astonishment has the hotel also a small pool. Extent were about 5 times 10 metres. The he is available, but not special.

  • Hotel
    6.0

    The rooms for a short time visit to the city large enough. Everything was tidy and there were no major faults with the cleanliness. Wireless internet worked without a problem. Breakfast was more than enough.

  • Location
    6.0

    In the middle in the heart of the center. One runs about 5 minutes to Galata Bridge or 10 minutes' walk to the hagia Sofia. The hotel is however in a side street, therefore, there was as good as no noise of the the street into the room penetrates. Really well situated to the sights of interest the golden horn to look at.

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Oliver
Good hotel in great city -location
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • December 2012
The hotel is fully recommendable. It lies in a quiet side street with numerous small restaurants and bistros. Many sights of the city are beqeuem to reach on foot. The rooms are not all too largely however very well equipped. Furthermore everything is great clean. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Renate
Absolutely awesome fantastic
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • December 2012
I am very positively surprised as all people are helpful. The food tasted fantastic a small aftertaste the too expensive beer but otherwise everything totally great as the ship we have taken. Also the taxi drivers are really friendly we fly probably the august again read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andi
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel is very centrally located and conveniently located. Public transportation nearby, much you can also on foot reach. The road in front of the hotel there is pedestrian area. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin
Well situated, perfect service
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2012
A perfectly located, well run hotel with extremely friendly and helpful staff. We felt very good and can only recommend the hotel. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ilona
For city breaks exactly the right thing
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2012
For our city break to Istanbul was this hotel just perfect. It is very centrally situated and if you have the Ferry to Istanbul is there a short walk to the calmed area, where the hotel lies. The Staff are exceedingly friendly and helpful. They provided a German-speaking staff available, Us with information and maps to the city gave. Breakfast in the hotel was plentiful and good. The address of the hotel I have had friends passed on, because I believe, that one In very good hands was. In any case I come gladly again. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sandra
It was ideal for a city trip!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2012
All in all a lovely hotel for a short break, the staff are very friendly, breakfast sufficient. The only what i didn't like-the tablecloths at the breakfast table only 1 time per day to be changed. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Corinna
Recommendable!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • October 2012
I would choose this hotel again! Great friendly people and top augsgangslage for all activities ( sights, public traffic connection, bars and restaurants, bazaar...). read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Yvonne
Travel agents in Istanbul
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • October 2012
The hotel is very central and you can all sights well reachable on foot. The staff at reception were very friendly and extremely hard! Both the reception as well as the adoption were very welcoming. We had a 3 -bed room and had enough space. The only fault: the breakfast. There were some things, the I definitely not for breakfast serving would, like for instance noddle salad etc.. And other things, like rolls not at all. However that's a question of taste. The hotel lies in a pedestrian area with many restaurants. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gudrun
Good location of the hotel in the old town
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • September 2012
As a city hotel has a good location and the value for money is good. You are in the old town and can the sights of interest good. The staff are accommodating and friendly. It was nothing to complain about. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Jan
Most enjoyable stay!
  • Recommended hotel
  • Friends
  • City break
  • September 2012
I certainly enjoyed the stay at the Hotel Sapphire in beautiful Istanbul. The central location in the older European section is perfect as a base; close to the major sites of interest and many eateries. We were treated very well by the staff and were very comfortable in our clean, well equipped, and quite spacious rooms. The breakfasts were delicious! The staff (Deniz and others) who met us when we checked in did a great job of introducing us to the hotel and to the city. I would most certainly recommend this hotel to friends and family and anyone else ... travelling to this fabulous city. Great hospitality! Thanks, Jan (Canada) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Carola
Great location, good service, recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
A nice hotel in the middle of the old town-Blaue Moschee, Hagia Sophia, Topkapi, Public transport, shops, good restaurants- everything on the doorstep. The location is for a city very quiet, since the building in a pedestrian area and furthermore with good insulating windows equipped. Rich Turkish breakfast buffet, very helpful staff as well as at the reception, as well as housekeeping-so our desire for warmer blankets in minutes met. Also the somewhat plush and Oriental facilities like, all together: exactly we for our istanbulreise desired! The shuttle from the airport Ataturk were free carried out, the driver waited evenings ... at 23:00 o'clock from private reasons a hour on the airport to us and for the farewell there were even Tokens. Tourist, what else do you want? read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Selim
Great location in a dreamlike city
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2012
hi there the hotel has a top, 1 minutes to train 5 minutes on foot to the sights Value for money is super, the service was top I had my suitcase forget and 2 weeks later get back, So, if you want a beautiful city (Sultan Ahmed) and Taksim and so on the is miot the hotel in a great location. I recommend in any case Taksim and Asia side kadikoy to watch, kadikoy takes you by boat 20 minutes for 1 Euro over there you can also very delicious and cheap food, the train in front of the hotel ... drives you really Everywhere what to see the weather was of course just brilliant, so people do not miss this city. Must be seen have fun. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jörg
Good mittelklassenhotel, partly repair rope
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2012
The pool in the basement of the hotel you should rather avoid. Everywhere SPAK, unpurified land, the türzargen in the lower area was the humidity in the process of being dismantled, two existing air-conditioning devices were broken, so that the air in the entire area were stickig, there were partly open Lines from the walls, in the only shower the area was hose from the furnishings and the sauna inviting also not straight to stay a while. In the bathroom of the room was also SPAK in the bathtub. The wash basin had a tear. The mattress was (I personally) ... too soft. The location is very quiet, perfect to visit all the main sights of the center. The traffic connections is also excellent. The staff at the hotel was very friendly. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.5
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Norbert
6 days hotel Sapphire, very well situated
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2012
At the hotel true the value for money 100%. There were small flaws, but the friendliness makes everything good. We have nearly everything to reach on foot could. Trams and buses just round the corner. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Wolfgang
A good city hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
Whoever wanted a city hotel in Istanbul searches, the Sapphire a good choice. It lies in a pedestrian precinct ( however difficult for taxis to reach ), only a couple of minutes from the tram stop Gulhane away. Almost all sights from Istanbul are on foot or with the tram in really short time reachable. The hotel is of lots of international tourists. The staff are very friendly and helpful with all questions. The rooms and the bath were quite small, but sufficient and clean. The breakfast buffet offers very much selection, only the coffee tasted not particularly good. Just ... a pity, that the restaurant on the roof terrace no longer exists. Instead you will find only waste and garbage. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Errol
Good choice
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2012
Great hotel with very friendly and helpful staff. Relatively small rooms, which in the old town but not surprising. Many for city trip ideal location: many sights nearby to reach on foot, - in a street without through traffic. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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