SENTIDO Mamlouk Palace Resort Family^{(4.5 stars)}

The first room we had was really bad. As with the rest of the hotel, the level of finishing and repairs looked really cheap. Also we had asked for a double bed and got 2 twin beds. After a complaint we got an upgrade to a junior suite, which was much better as far as size, but still looking a bit worn down. However, considering the first room, we were so happy that we booked the upgrade for the rest of the week. What we didn’t know was that the music played under our window till 10:30pm and that the people leaving the pub at 2am, also exited the main building through the door below our window. The windows were very poorly isolated so it was a fixed wake-up call. After the closing of the bar, the staff started moving the furniture, but instead of lifting them, they just shoved them over the floor with all the noise that came with it. This is certainly something the management should better train their staff on, as well as having a security guard at the door around closing time of the Victoria bar. Finally at 7am they started vacuuming and shoving al the furniture back, so we woke up around that same time. Conclusion, sound is a problem for all the rooms in the main building. If you can select a room in the remote bungalows which hold +/- 20 rooms each, but ask for the pool side, because the outside view is not really nice.

Food at the buffet was just OK, but the restaurants were very good. Recommendations for the Asian and Mexican restaurant. The Italian was a little bit less. All-inclusive drinks was not so good. Although all alcoholic drinks were include, it was local produce, which meant really bad. Regretfully they had cancelled the super all-in program to get the real brands. I guess the West Europeans would certainly take it. I don’t think the Russians really minded .

Special thanks go to Omar at the front desk for the upgrade, Marcelle from guest services to help us book the restaurant and cake for my wife’s birthday and naturally our own Mohammed Ali from the Aqua Bar who delivered great service !

Great Pool area, but summer pool was really cold, while heated pool was too warm, maybe some mixing was in order. Spa massages were amazing, but

The Sentido Palace Mamlouk is a great resort with a lot of potential. The common areas in the main building and the pool area are beautiful. Recently rebranded from the Sunrise group, you could see however that a lot of cleaning up was needed to bring it back to its original splendor. A lot of the wood and paint was bleached from the sun and they were working hard to get it ready for the summer. So I think, although it wasn’t perfect yet, it will be gorgeous by July.

Very well located close to the airport, less than 25 min by bus

The rooms are well equipped and the balcony with a table and chairs. We had our room on the 2. floor with partial traumvollen sea view. The bathroom is not the newest but always cleaned really well.

Of the food was in the Mamlouk always excellent and diverse. The fact that every evening another issue was the food never monotonous. In the à-la-carte restaurant we were in the mexican and asian where we both highly recommend. The waiters in the restaurant were always friendly and accommodating without working thereby importunately. Especially with my friend akmel from the main restaurant, i was very well understood.

Our rooms were always clean and very well maintained (room 30306) something you don't in every hotel in Egypt can say. At the reception we were by mr Hassan (the good spoke german) during the whole stay well taken care of.

A very good hotel. We are already for the 4. time in Egypt and were in the Mamlouk for the first time. We are definitely coming again gladly to this hotel. The staff was always friendly and in a good mood and had a very pleasant holiday. Especially our nice waiter in the main restaurant (akmal younes chain) was always friendly and zurvorkommennd.

The hotel is in a very good location. Short driving directions from the airport, directly opposite the kumköy shopping mile with the Cleopatra-center and also the senzo shopping mall times you can easily reach it on foot.

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Size of the bathroom

5.0

Cleanliness & linen change

3.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

4.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

3.0

Reception, check-in & check-out

3.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

3.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

4.0

Condition of the Hotel

3.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

5.0

Distance to the beach

4.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

4.0

Other leisure activities available

5.0

The rooms and baths are in the size, quite spacious. Cleaned daily and good quality. The towels are daily changed. The mini bar is daily filled with uncarbonated water due. Each room has a balcony or a terrace. Should times irgendetaws absence, then simply the competent cleaning staff issues or the hotel telephone.

We found the food in the main restaurant tasteful than 2012 and it was not bad. The diversity was in my opinion bigger. Of course you in a islamic country no schweinefleisch expect, but we could 14 days also do. Beef, chicken, duck and fish was also offered enough. There was always something freshly prepared (sometimes shrimp), pasta were freshly cooked. The salad bar is big enough and always well filled as all food was very quickly refilled. If you didn't get full here it was... Of course it is a mass processing. But the boys at restaurant manager Mostafa mahran make every effort, to make the stay as pleasant as possible. As already often mentioned in other reviews, there are 4 further theme restaurants (per 2 in malouk and 2 in the Sunrise Garden Beach). The visits of the restaurants is in the all inclusive. Best this time of the asian and the mexican much. A tip: if possible before the breakfast on the computer with the front desk book, since the available standing times otherwise already strongly limited.

We love Egypt not only for sun. Beach and the sea, but especially also because of the friendly people. Of course, there were also here all the staff, very reserved opposite the guests work, but the majority is also without tips always nice and open-minded. It is still the saying: how i shout into the forest pay, so it echoes also out. Please and thank you and a friendly smile is always good. The english language is the staff the most widespread, but also in the german there are some hidden talents. With some words english you but the best the vacation. Complaints (for example missing towel in the room) are dealt with immediately, so that through us nothing to criticize there is.

In the first 2-3 days one has the entertainment nothing noticed. Furthermore, the number of entertainers clearly increased and so much more for the participation advertised. The team within (tunisians-very good german-speaking) is internationaly employed: germans, russians/ukrainians, Austria, Egypt, Italy. Offered gymnastics (dry and water ), Zumba, Bauchtanz, water polo, volleyball and soccer, Boccia and so on. Then in the evenings it was the animation team in the theatre always a small show was offered.

After 2012, we were in the Mamlouk for the 2. time. We were naturally curious, whether with the change of ownership to 01-11-2012 to Sentido something has changed, although the operators still the sunrise group is. So much already times in advance: if at all, until today, little change, at least for us tourists not visible. But there are also only 4 months since the change passed. We have again spend a very nice vacation. Of course, the really beautiful weather (25-28° c and hardly clouds) a major contribution, but the nice hotel and its staff have the most important contribution, that we were very comfortable and like to come again. We read other reviews again and again once problems in the hotel or staff. Just as much : the hotel the satisfaction of the guests very important. Therefore always with the responsible the problem address. Generally very quickly and the guest help. We are again with Neckermann traveled. It has worked out well. Short wait time at the airport, the transfer was short and in the hotel we were then Omar, a staff of the partner agency of Neckermann in Hurghada expected. It has everything the front desk managed. Old dates in sunrise saved, we have again exactly the same room as every year previously earned. We were right at the beach accommodated. Thus were the ways to the main building and restaurant very far (circa 350 meters), but so we had at least from and to a bit of exercise. Also the check-out took place on time, as well as all booked excursions were very good from the Neckermann-partners organized and carried out. This time we have a quad tour (circa 2 hours) and our snorkeling trip with the Neckermann-partner in the hotel booked. The snorkel excursion led us to mahmaya beach ( privatabschnitt ), the much more expensive (about 20 Euro per person) was the trip to the paradise beach, which is also at the beach from the local offerer advertised. The schiffsabfahrt was not at the hotel-investors, but the Marina in Hurghada (20-30 minute bus ride). The ships were only with single language groups (the local providers usually very mixed) occupied, so german among themselves. Also the number of the mitreisenden per ship the compact framework, so that each lots of space had. The trip was from a german-speaking guide accompanied. Another big advantage of this offer to the local provider is, that the lunch on the land (not on board) at a restaurant in pleasant atmosphere and decent quality was taken, very clean toilets available were. On the beach itself (beautiful sand ) we could then snorkelling, sunbathing or under schilfschirmen simply only relax. Who times kurzzeitkapitän want to be, should simply times to the master shall apply. This pool was a completely successful measure. For the quad tour, we want all a recommendation give: if you stay in the egyptian winter vacation makes, should take warm clothes for the tour with you. Please do not by the pleasant temperatures at the beach be fooled, it is in the desert partly very cold. The guest structure is very international: russians and Poland (in things trinkerei not better than russians), dutch, belgian, danish, english and german. Through their mentality and trinkeslust it is often to noise or loud discussions, which the peace-seeking companies guests then disturbs but much. On the whole, it was very as a part of kept. A snoozing drunk have all the 14 days not seen. As i know, that the reviews by the hotel be read, at this point still a suggestion: it is for dinner appropriate clothing is required. Why is this not enforced? Fears the hotel, the one or other russian guest to annoy? Flip-flops, joggingsachen, shorts can probably not than adequate be described. Particularly we thank that Mostafa from the Neckermann-office, the restaurant-manager Mostafa meter and naturally at hosny, our absolute favorite waiter from of the lobby-bar. To 2012, at the hotel even nothing significant changes. The hotel is altogether in a quite good condition. In february 2012 still under construction, is the cold water pool for three-quarters of a year finished. Very big and very nice. If you like swimming and the cold water handle, with the about 100 metres long pool ideal opportunities. If you prefer to stay in the warm want to swim, should the adjoining smaller pool, but with significantly more frosty be expected. In the area of the lobby-bar we would other chairs be, since these on duration not really comfortable for the back. The cleanliness in the hotel and all its outdoor area was a lot of attention. Always cleaning staff in the main building, the restaurant, the pool areas, at the beach and the wahsrooms outside on the way, in order to make for cleanliness. For handicapped people the hotel not really adequate.

The location of the hotel is in many evaluations already sufficiently described has been, and i will therefore not repeat everything. Who without constant harassment of sellers (for example shopping passage opposite neighboring hotel Sunrise Garden Beach) want to go shopping, the circa 10 minutes' walk away, senzo mall to visit. Air-conditioned, brand stores, huge supermarket and no annoying touts. The most beautiful place in the city of Hurghada offers the Marina. Nice restaurants and bars, small shops (without touts) and a lot of big and small vessels. Go there and pick up point indicated by taxi (in the hotel booked) worked great.

In the detail it is unfortunately a very run-down, poorly run hotel. Rooms: We had 2 rooms occupied, neither of which without any drawbacks was. The first missing the wash basin plug, lamps did not work, the fan in the bathroom defective, moldy shower. In 2. the mold within limits, but worked the kettle not. The tiles in the rooms are broken, drains not properly locked-all in all shabby room, although the furnishing very nice and tastefully and the family room was very lots of space offer. Because of the architecture are the rooms very badly soundproofed. Either you are to the pool, then run in the evening/day constantly loud speaking people and playing children and you can't sleep. To the other side there is the amphitheatre with entertainment, which wasn't really quiet. The doors to the hallway have absolutely no (!) Noise. We were traveling to 4. (recognizable by 2 additional beds), got however only 2 towels in our room. After asking we were given 4 piece, this however also only with 2 days delay, as on 1st day no goods were. Only on demand our comforter changed. However, without order a broken lamp was repaired! The rooms are designed with carpets, probably never cleaned.

We were just in the main restaurant. The dishes we found very tasty. However, everything was so carelessly and unpleasant arranged, the it almost has passed. The dining room is rather a loud food hall, the chairs were sticky and it smells after old frittier fat. Existing units will not be used. There is never enough silverware, that means one, for example, with the cutlery for the cream cake the pudding, or with the spoon for the oranges the pomegranate. This is just disgusting, but it seems not to disturb. On my remark, that here so many cutlery was missing, was a (!) Knife stituents. The area the pans is partially dirty. The staff is hard working, partly friendly. But not overly friendly, know that from other egyptian hotels differently. As mentioned, the food alone was very good and tasty. However because of the dearless paper bag with and unpleasant presentation and unhygienic conditions in the restaurant, only three stars. Sometimes, we found we no places and the hotel was not fully booked. What is there in the high season were made?

The staff is partly tried hard. Sometimes also friendly. The staff the front desk was rather less helpful. The cleaning of the rooms was okay, but correct cleanliness is ok something else. Those who were very sensitive, should this hotel not. The shared language is english, german is not spoken well.

Entertainment by the pool too loud. Child care very kind and friendly. The loungers are partly in very bad condition. Altogether everything is a bit shabby and ageing. The pool is warm and very nice large. The cold pool makes a great impression, very big, peacefully located- however because of the cold unfortunately in january not usable.

The hotel is outside very nice, large reception building and small buildings around several pools. It is directly at the beach, although the way there are very long, from the main building (restaurant ) to the beach are certainly 1200 metres. The but that didn't disturb me definitely not. The entertainment at the heated pool for my taste too loud. The loungers at the pool and sea were partly in extremely bad condition. The hotel is not handicapped or kinderwagengerecht. The lobby, the pram over several floors be borne. The hotel is located in the entry lane to the airport, it is therefore often loud by arriving aircraft. However, it is not so terrible disturbing. Very suitable for children, accordingly many families with children. There were under the guests very lots of russians, Poland, german, some scandinavian and a great deal locals as guests, partly also strongly veiled women. None of the guests is very negative.

The shuttle from the airport takes about 20 minutes in the immediate vicinity are several shops. We didn't go on any excursions. As mentioned, directly at the beach has the hotel, but it is quite a long way to go.

It was a junior suite, so big. Everything was in the room, Because it was a juniorsuite we had 2 air-conditioning. One was hanging above our bed en that was not nice. So we did not use that one.

There are 5 restaurants, the mainrestaurant, Mexican, Italian, Oriental en Asian. Tipping was central, so everybody get tipped. The food was good en enough choises. Very positive is the fact that you can make a reservation for a la carte diner on a computer, so you don't have to wait in a que to do that.

The staff is very friendly. They speak better Russian than English (some staff) The roomcleaning is good. Every day the room was cleaned.

Everyday there was something to do. We did not do anything. We did not go to the simmingpool, only to the beach. The beach was clean.

we stayed at the juniorsuite and this was a big room. The hotel is clean and so is the space around the hotel. We only had breakfast at the mainrestaurant. Lunch we had at the beachbar en diner at the a la carte restaurants. We saw al kinds of guests, al ages en many people from Russia. The only thing that is nog positive, is the fact that there is no elevator. For people who are not healthy, this is a problem

The distance to the beach is around 450 meters. Across the hotel there is a shoppingfacilitie. Many excursions are possible. We only did one because we had the nilecruise before this.

Nice rooms with a very nice view on the pool and sometimes the beach.

There are about 6 a la cart restaurants which are very good. The buffet is also very good, the are checking the quality incl. temperature several times.

The staff is very friendly, because of my medical diet the chef made special bread for me. we didn't meet any unfriendly staff, so all compliments. A special compliment for the staff of the el paso restaurant, Gamal is really the most friendly guy we have seen in Egypt.

There is one heated pool and one non heated. They are both very nice with a bar in the pool. Everything is very clean, the rooms, the area, the beach, the restaurants.

What a nice place to stay. The food incl. the a la cart restaurants are really fantastic and the staff is very friendly. You can really see that they are trained to give you a relaxing stay. The rooms are nice and clean, we can recommend this hotel to you all.

Nearby the resort are shops and even a mall. The people in the small shops are sometimes a bit annoying however you can also go to the ficed price shops which are also cheap en you can buy almost everything there and you will not be bothered. The aquascope excursion and quad excursion are very nice.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

2.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

4.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Proximity to shopping areas

2.0

Restaurants & bars in the area

5.0

Distance to the beach

5.0

Transportation connection and available excursions

4.0

The hotel offers a variety of room types. The standard rooms, family rooms in the main building, junior suites and master suites directly at the beach. We had booked a standard room, which big enough was. Especially the bathroom you can see it in, that it is outdated. Renovations are definitely needed. The rooms amenities include a refrigerator, telephone, safe, kettle and tv. The bathroom has a walk-in shower, a (very weak) hair dryer, and a magnifying mirror. The air conditioning works only with steckender room card. In the summer it could thus be helpful a 2. to get, to the room permanently cool to hold. The balcony is big enough. The contents of the mini bar is free and is refilled daily. The rooms and very thoroughly cleaned.

In the Sentido Mamlouk there was next to the main restaurant, an asian and a mexican theme restaurant. In the neighboring hotel Garden Beach there was another main restaurant, as well as an italian and oriental a la carte restaurant. The main restaurant in the main building has plenty of tables in the interior and external area. Because of the size is it partly quite loud. At the cleanliness i have nothing to complain about. Drinks were brought to the table. Unfortunately there are no fresh juice, which particularly for breakfast a big minus is. The offer cold and hot food changed daily and occasionally find various theme nights instead of. Even if not all the own taste and we some things differently are used, has the food general good. A table in one of the 4 theme restaurants had to be reserved. This is located next to the front desk a computer, on the reservations (also with other rooms together) can be made. The use is free and can be a time per week and restaurant in use. Tasted recommendable is particularly the asian restaurant. If you wanted it a bit more like it, is with the mexican just perfect. In the Mamlouk hotel, as well as in the Garden Beach, there were various pool and beach bars, in which from 10 hours drinks are being served. In the rule must you yourself, be but also (with the right contacts) brought to your beach chair! For the lunch not only move wanted, can at the bars small snacks, such as pizza and chips, food. The offer switch but unfortunately hardly any. The lobby bar also has an indoor and outdoor area. The offer includes the general usual drinks. Cocktails until 24 hours free, but because of whose, that no real juices available is possible, tasted this unfortunately not always. During the day and also in the night there was next to the indoor bar snacks. All bars and restaurants are very clean. It is especially usual in the theme restaurants tip, which in a small box at the door are. Of course all staff a small tip. But it is usual, that the waiters in the a collecting box put, then under all split, in order to avoid injustice.

The service in the Sentido Mamlouk i would like to particularly positive emphasize. All of the staff, starting at cleaning staff up to the hotel management, were always make an effort wishes of the guests to fulfill. This service was already at the check-in noticeable. %blank% the travel guide from Neckermann, as well as the staff at the reception was very concerned and we have easily our wunschzimmer at the beach received. General was the travel guide very present and helped us for questions and problems always on hand to help you. I should like especially to Neckermann guide moustafa salah, but also his colleague Omar thank you. Also in the restaurants and bars the service was very good. Here, my special thanks at hosny, the waiter in the lobby bar with its distinctive art our stay in the Sentido Mamlouk nice has made, but also at Mostafa mehran, restaurant manager, the always make an effort was our stay as pleasant as possible! Of course, much more staff of the hotel helped, that we our vacation so positive memorable. Criticism i would however, the service in the oriental theme restaurant speak, i was absolutely not clean. In contrast particularly the service in the asian and mexican restaurant, everything is loved! The foreign language skills i can also only praise. With all employees you could communicate in english, but also german. About handling of complaints i have to say, that the hotel management keen was honest opinions of hotel guests to receive, any smaller or larger problems as soon as possible to improve and eliminate. Regularly smaller polls at the beach accomplished, questionnaires in the rooms distributed, surveys by telephone and manager have personally intervened in the restaurants and bars with guests talk and after review asked. Has really a problem or request you should make sure to take a hotel staff member discuss, because otherwise no solution can be found and one should not then say, we have not taken care of. We were always immediately helped us.

Activities: At the start our stay was the entertainment hard to say. Especially at the beach you didn't have any information about the sports and-stop gaming excitement receive. However, suddenly changed, since the entertainment team just newly created. There was regularly for various activities advertised. We used however only the offer in the Sunrise Garden Beach, over the entertainment in the Mamlouk i can't say. In the daily programs for example morning exercises, water aerobics, cocktail games, Zumba, Bauchtanz, Salsa, Volleyball, Boccia etc. That is accomplished programme of an international team with good language skills. Thank you very much at max, Sarah, the transportation situation, Alex and co. For a fantastic entertainment! Children's entertainment is also available. Evening program: In good weather in the outdoor area and with bad weather in the interior area the lobby bar features live music. Unfortunately games in the rule different artists several times in the week, which is not just for variety. Partly was the music very loud. Also the entertainment team has in the neighboring hotel daily a small show was offered. However, you have to don't worry have for example for the beauty contest on the stage geschleift to be. Either you work with or not. In any case make the shows for a little change in the evening entertainment. In both hotels is a disco, the compared to clubs of the hotel nothing special those is. Pool: The hotel has two large swimming pools, one of which is in the winter heated. The swimming pool was very well-kept and the staff at the hotel provides daily basis, that the remains. Enough chairs, umbrellas and trash are available. On arrival in the hotel are towel cards distributed, at a level by the pool and beach daily to fulfil. The towels are sometimes already quite worn. Showers are at the pool as well as at the beach available. The beach toilets are generally clean.

General: The hotel has a very nice landscaped gardens. Because of the size you see the hotel its high number definitely not at. The building are equipped with three floors. On the basis of the main building is the complex crateriform and easily bolted down in the direction sea, so you don't from all buildings a view on the sea has. The condition of the hotel is in general quite good. Smaller renovations are still necessary. The lobby is in the oriental style and is very comfortable. Only the toilets in the lobby are extremely ageing. Sufficiently seat possibilities are everywhere. All interior and exterior areas are very clean and well cared for. A large plus is, that the complete plant inkluve restaurants etc. The neighboring hotels Sunrise Garden Beach also can use. Guest structure: If you to Hurghada in the vacation fly and informed beforehand, you know from the lots of russian guests. Also in the Sentido Mamlouk was a big part of the guests from Russia, Poland etc. Sometimes it makes it very noisy and game (for example in the restaurant) in the hotel, what a general problem of lots of hotels is. It is, however, tolerable and sometimes it very have fun you on the essenstisch or drunk in the disco to watch. :-) I have to but also say, that i was very surprised, that it was so many germans guests. The average age is already somewhat higher, which does not mean, that the hotel for young people nothing is. The hotel is quite suitable for young couples, singles or groups. Internet: Wireless internet in the hotel is subject to charges. Can select between 15, 30 and 60 minutes or 6 days for about 30 Euro. The connection is in of the lobby very good, enough but also until to the beach. Alternatively there is an internet corner with computers. Prices are not familiar to us.

Location: The hotel is located a little outside of Hurghada. Into the city one comes at reasonable prices about minutes with a taxi, the in the hotel ordered or on the street can be stopped. Something like public transportation are available, by us were however not used. The drive from the airport to the hotel it didn't take much longer (about 20-25 minutes). The hotel complex is located directly in the entry lane of the planes. The aircraft noise noticeable, but interfered no further. In the night was hardly any noise to be heard. Beach: The hotel comes together with the sister hotel Sunrise Garden Beach on a private and very well maintained beach. Surrounding area: In the immediate area of the hotel there is a small shopping mall, in addition to one clothes shops, a McDonald's and other stores, a well-equipped supermarket finds. Also not far away, there was a small Cleopatra-row in a tourist store to the filled. Unfortunately, the salespeople were very pushy. In contrast, in the mall largely in peace left. You want outside from the hotel a little food or drink, i can Marina (abgesperrtes area, no vendors) only again and again recommend. Night life: For younger people, also the nightlife in Hurghada very interesting, because the wüstenstadt for nocturnal guests some good clubs and bars to offer, such as for example little buddha. Many discos have the whole week open. On the Marina there are many small and very nice bars. Female guests but i would generally recommend, not alone in the nightlife, or always with other to the clubs to drive.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

2.0

Proximity to shopping areas

1.0

Distance to the beach

6.0

Transportation connection and available excursions

3.0

Restaurants & bars in the area

1.0

Other leisure activities available

5.0

As above but here again : the rooms are big enough, here and there may small repairs to be made. This would the picture clearer make for example if the down plaster comes. Cleanliness is completely okay. Had 2 times dirty linens, but they were after a short information immediately. Furniture were okay nice big balcony. Tv available with 3-4 german channels. Air conditioning and a telephone were available, minibar was daily with water refilled. Safe available. Bathroom was small repairs look even better. With us in the bedroom came just plaster. Here would have or you should rapidly remove.

1 main restaurant. The food tasted good, but could been more diverse. Could also the staff more point 8., whether the guests to have a drink. Only if we ourselves at the bar were, we were told, to sit down which would bring. It was too late! 4 à la carte restaurant. Recommended but often fully booked. Bars by the pool abundant. The food we found there really good. But it was a matter of taste. The cleanliness was okay

Language: speak russian, german or english Room cleaning : was okay. 2 small complaints were dealt with immediately. Well done. Friendliness: was good. Should perhaps the staff but not 5 times, if everything is ok but often ask, whether the guests to drink could have been. Many often had to itself. And it would have been nice, if some staff not the russians or known faces would prefer. Guest are a guest. What we the staff complain about is, that the men very flirtwillig are. Either if the husband a few metres away, or sometimes it is. This is not at all. The should be remedied. The women are no fair game, no matter wether german or russian.

Sports facilities is available. Entertainment was also there. Unfortunately we are used to. The entertainment with us at the hotel has mainly with the russian people busy. With the rest, it was hard to not at all busy. One had even ask where and when you for example Volleyball can play. A disco from 22 o'clock is next to of the lobby also there. If there is anything that is going on, it is really fun. Drinks are from midnight pay. Fantastic beach and clean. Initially flat, after 5-6 meters fast deep weight. Chairs and sunscreens enough available surrounded by a privacy fence. We found very good. Also here the red flag if not the many offered bombadiert,. Pool very nice. The large pool was very cold. The small very pleasant. 2 slides are also the small basin ends.

The hotel is actually really good. The rooms are big enough, here and there may small repairs to be made. This would the picture clearer make for example if the down plaster comes. Cleanliness is completely okay. Had 2 times dirty linens, but they were after a short information immediately. Nationality is different. But mainly russians, what i personally didn't bother me. Age from young to old everything available.

Hotel lies directly at the beach. To the airport it is by bus around 15 to 20 minutes. The next town is Hurghada. Shops are a few in the hotel. In front of the hotel opposite lots of small shops. A tip: always trade and lots of patience have. Prices very high (for example. Glasses should 44 €costs, at the end for 10 €!) But be careful. If you don't just want to buy, are the owners on rude. Enough excursions were offered. Annoying we found, that constantly which from the beach arrived and trips wanted. Also here a tip: there are luckily red flag. This means, that a not appeal to us. à la carte restaurant is recommendable. Tips are very popular. Almost for every act and the council. Have Luxor visited. Beautifully we 12 years ago but busier. Before the objects of interest are now lots of shops built. The people storms fallen to around to sell you something. We felt, as if we tourists from a trading venue to the next were driven.

The family rooms are very big, for 4-5 people absolutely sufficient. The furniture is functional but a bit worn. Mattresses and beds are very comfortable. The furnishings is good, tv, air conditioning, minibar, hair-dryer, actually is everything available. Cleanliness in the bathroom should be improved. After our house keeping you on some faults attentive, he has somewhat better cleaned.

In the Sentido Mamlouk hotel there is a large main restaurant, as well as two theme restaurants (mexican and asian). In the main restaurant is international cuisine in buffet form offered. The quality of the meals is good and diverse. The service in the main restaurant could be better, particularly the setting and clearing the table could have been a bit faster. Also bring a drink worked not always. The entire organization the waiter should be considered. In the theme restaurants there are à la carte. The service and the atmosphere is much better. Especially in the El Paso (mexican restaurant) is the food and also the service excellent. Since one also the main restaurant and the theme from the neighboring hotel (Sunrise Garden) with use, is the food really always very good. In the bars (hotel, beach and pool bar) there is good cocktails and small snacks (pizza, burgers, french fries, pastries and so on.).

The staff is friendly and speaks good german and english. The cleaning of the rooms could be better, we had to the keeping service only on some spots in the bathroom attention, so that this cleaned. The hotel and also the beach toilets are very clean. The child care is excellent and after age of the children graduated. At certain times is a doctor in the hotel locally and can for emergencies outside the consultation hours be called.

Huge and well-kept pool area to the part. Heated, with rutschenfelsen, wasserballfeld and many more which in a huge garden is integrated, so that one always had sufficient space and peace. The entertainment programme was very extensive and something for everyone. Especially good is the morning gym for all on vacation move and looking to exercise (very good mix of movement/stretching, and relaxation). Children's club is great, suitable for all ages. Beach chairs, beach towels, umbrellas at the pool and beach inclusive

The furnishings of the hotel actually offers everything you need for a family vacation need (wi-fi, wellness & spa center, huge heated pool, very good entertainment programs for young and old, great private beach). The hotel is mostly by russian tourists about 70% every age group use. The rest are westerners, mainly from the german-speaking area. The value for money in the hotel is very good.

- distance to the airport about 15 minutes - hotel-owned beach with an umbrella, pool chairs and beach towels included - on the opposite side of the street there were several stores and restaurants. Also easily reachable on foot the senzo mall where it really everything. - general transportation is good

It was all ok, we had the economy room. We had a great view of the hotel grounds and the pool. It was a very nice and lovingly well maintained rooms!

The food was very tasty and there was a great variety of food. There was always something for every taste.

There were all very friendly. The german knowledge of the staff were not so good, but we weren't in Germany, it could all speak fluent english.

It was very good entertainment, and the entertainment team has always shown good mood. It was unfortunately always the same music.

I was fully satisfied with the hotel and would immediately spend another vacation there again have a vacation. The staff was very friendly and helpful. The food i also tasted very good and there was also a large selection of different dishes. I thought it was great that there was every night certain theme buffets (for example German buffet or mexican buffet...) The room was very well maintained and clean. The site is very big, so the main restaurant circa 1000 meters to to the beach are, which however not is bad. The beach is very clean and there is a about 500 metres long pier to a reef was. You could also everything on the premises the neighboring hotels (Sentido Garden Beach resort) use. The heated pool was pleasant 30 degrees. There was a main restaurant and 4 �� la carte restaurants. There were many leisure facilities for example surfing, snorkelling excursions and bannanaboot drive. I would not hesitate to stay here have a vacation

The distance to the airport was not far, and in the surrounding area of 1 kilometer there were 3 large shopping (senzo mall, sunrise mall, and the cleoprata mall).

The rooms are large, friendly and comfortably furnished. Currently various rooms have been renovated and newly furnished. We had a renovated room were but nevertheless absolutely satisfied so that. Facilities: 2 tv/safety deposit box (free), mini bar, water digester, cups, glasses, nescafé bag) The room was always clean, the shower especially the shoved is an absolute plus but which is it, showered we nevertheless ☺

Than Sentido Mamlouk guest you can Sunrise Garden (there is no Sentido) fully with, all the bars, all of the restaurants. Sentido Mamlouk: Main restaurant : good quality, good quantity you always find something to eat, there was always meat/fish and pasta at live cooking, and various hot and cold dishes, who finds here nothing is your own fault El Paso (à la carte) Perfect mexican food with the friendliest and best waiters which there are we the restaurant therefore just four times. Thanks to the crew Asia (à la carte) Great food, friendly waiters nice ambiance at the beach. Pool bar pergola/beach bar All drinks, pizza, french fries, Kebab or hamburger, and two dishes at lunch. Ice cream the whole day. Sunrise Garden Main restaurant: the same offer as Mamlouk Italian (à la carte) Delicious food, brilliant atmosphere friendly waiters Oriental (à la carte) Direct at the beach, good food, very good service. Pool bar/beach bar Same offer as in the Mamlouk. Tips from all staff delivered it should not be retained. This will later all of the staff divided, i think a good approach. English/russian can all, also german. Cleanliness: it was always cleaned, you should only not so closely...

Reception: As in most hotels, rather bad as right, but tried to seem friendly. Helpfulness depending upon coworker good, or bad. The man with the glasses and dark hair is obviously don't like... With him there was with all inquiries always a no, we didn't, no we can't. The other staff gave a lot of effort. Customer service: Laura (german) and your fellow worried perfect for their guests, in case of any problems or questions was immediately helped. The whole crew showed the whole day at the hotel and was present. Very exemplary and still never seen. Room cleaning: Clean, friendly, helpful. Room after consultation with the reinigungsmann always the same in the morning for us. (we are not in the Switzerland... Clearly one must put here and there an eye to press) Child care: Sunrise hotel the hotel in our first week and the team of matrix replaced by this were great and at all not intrusive. The Neckermann kinderteam (in the Hotel Sunrise garden) was also great, it was not only painted, but on the whole hotel games, beach, banabot drive, etc. Offered... Thanks plami (and team) our girls had lots of fun with you Bars Friendly, courteous, if you were friendly. Pool snack bar. Thank you very much the great love cook in of the pool bar i always my lieblingspizza and always friendly and pleasant in spite of the very boorishly tourists partially. Complaints: My wish would not be taken into account, despite avail when booking and e-mail from me. But the english-speaking guest relations immediately put everything in motion, that we immediately our perfect room 15318 move. Thank you

Sunrise entertainment: Was somehow superfluous, has the hotel but also in our first week leaving. Instead a animation team of the matrix entertainment, this were great funny, friendly and not intrusive. Neckermann kids activities. Plami, izzy and team were great, they went to the beach, banangebot drive, made pizza with the children and many more. Thank you. Beach chairs were our time sufficiently in the summer this could be a little tight. The smaller pool with the two water chutes was pleasant 28 degrees. After the worn-out sunrise beach chairs by new Sentido pool chairs were changed. It is generally on the whole pool still renovated and beautified. Incomprehensible remains that people already in the night their spots reserve... I was around 8 hours by the pool, but we were at the latest around 8:30 a. m. by the pool and the whole day there...

The hotel for november 2012 under the brand Sentido sold the management is however still sunrise hotels & resorts. Here is the biggest problem currently. Sentido are the internal competition from Neckermann/Thomas Cook to Iberostar and Riu his. But since it is at franchising are the differences in the quality in the Sentido hotels nor very big. Sentido promises. Welcome drink, erfischungstuch, free wi-fi in of the lobby. None of this has been fulfilled. The first two things depending upon desire and mood. Internet costs 30 Euro/ 6 days. There is still room for improvement. The hotel is beautifully laid out in a u-form directly on the private beach. It features 90 family rooms, to the right of the main building in the room area 15 xxx in the summer should it against the pool in the evening a bit noisy. (2 sleeping areas, a large bathroom and plenty of cupboard space, as well as a minibar, 2 tvs, safe. Double room gives it to 530 in the entire hotel in 3-story buildings (without elevator) spread. Guests from Germany, France, Eastern Europe and Egypt. And the people the fuss, that in Egypt, egyptians vacation and after their ideas life they should really stay at home... For this statement in one of the previous review, i have no sympathy.

Perfect location, no 20 minutes from the airport direct at the beach. Sometimes i ask myself who here everything was rated. I would like some false testimonies the previous reviews correct. Of of the lobby to the beach by the hotel complex it is a 300 meters (total length the hotel) i know genuinly not as people on 1200 meters come... Possibly, because this never ever walk and so distances not be able to estimate. Directly at the shoppingstrasse and the senzo mall is about 10 minutes away on foot. Respect : the hotel is absolutely not convenient for wheelchair users.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

5.0

Disabled-friendly

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

I had a room in 25. block, in the 1st floor with a pool view. The room was big enough and had daytime sun. You see, that the furniture not brand new are, but everything was functional. Tv unfortunately only RTL, RTL II and ZDF, but i was not there to watch tv. For news it was enough. Balcony with small table and 2 chairs. Free safe in the room. Hair dryer, shower gel/shampoo and kettle. Bath large enough, big shower. The room would be cleaned daily.

Since the garden beach could also be used, one has 2 buffet-style restaurant and 4 a la carte restaurants to choose from. The bars i have not counted. Beforehand i would like to say, that i do not understand, if guests say, they have found nothing, the you liked. The selection was sufficient and the a la carte restaurants you had other options. The a la carte restaurants could after reservation (always one day in advance) daily without an extra charge be used. The italians i didn't like the food, the other 3 were very good. Best i found the orientals. All four restaurants are clean and the service is very good. In the buffet-style restaurant is also for cleanliness respected, but so what the staff do, if some russian and most arab guests behave themselves, as there were no eating culture and the tables a battlefield same? The buffet in the Garden Beach liked it, the service was very good. Food not as hot as it was for us, but that didn't bother me. The buffet in the Mamlouk has unfortunately one bad service, it was cleared quickly, but the drink service is very bad. A shame, so here only 5 suns.

The all of the staff was very attentive and friendly. The only exception was the buffet-restaurant. The chefs at the stations were friendly, but the waiters has focused almost exclusively on clearing limited, beverage service was very poor. A shame, in Garden Beach it was much better. In the à la carte restaurants consistently very good service. The all of the staff in of the lobby-bar was very attentive and tried hard, here you really feel comfortable, particularly positive i would like to mention hosni. Russian, i think everyone. Mostly spoke english, and some could also speak german. With english one comes well clearly, it is but also always someone, the sufficient german speaks. It is a pity that the entertainment mainly spoke russian. Child care was in the Garden Beach. A doctor was in the morning and in the evening per 2 hours in the hotel. The cleaning of the rooms was daily, bedlinen was with me changed, towels are changed on request(towels, the on the floor, changed). Check-in and check-out went very quickly, the staff at the reception was always very friendly and tried to help. Had problems with the castle at the door. It was really closed. It was immediately the whole card locks changed the next day and asked, whether now everything ok is. Also small complaints were taken serious and you saw the success. Thank you very much at the guest care, a good job, especially Katja. People, weights you please in the hotel, if you not like, then can it change! Afterwards in holiday check you have directly nothing more of it.

The heated pool has about 29 °c. he invites you to swim and is also large enough. Lying chairs are partially ageing, but in the early part of the season the not a problem, since more than enough chairs were available. Pool staff always friendly. Animation unfortunately with bad german and english. Beach, kids club and disco didn't use it.

Very nice and well kept complex. The adjacent Garden Beach can completely be used (also all the bars and restaurants). I was at the end of january at 10 days there. The first days the guest structure took some getting used to. Very lots of russians, noisy with a lot of alcohol, and many arabs without eating habits and children, all were (finger of food including). Beginning february more westerners, many germans, because of this more peace and dissatisfied food in the buffet.

The hotel is direct at the beach located. The complex it was long, therefore it was already a few meters from the main house to the beach. Transfer to the airport about 20 minutes the hotel in the entry lane, you can see and hear several flugzeige on the day, but that did not disturb me. Two shopping malls directly in front of the hotel, souvenirs and pharmacies. Two Cleopatra-bazaar, there one for fixed prices could souvenirs, watches and jewelry shopping without stupid beeing hit on. Senso mall with various shops (expensive), restaurant, McDonald's, bank and a large supermarket about 800 meters away.

The rooms are large and completely equipped. Each has a balcony or a terrace and it is air conditioned. There is a fridge, a safe and a kettle. Tv and telephone. In every room. The bathroom is spacious and every day cleaned.

I can only say all-inclusive and try. There are asia; mexican ; italian and oriental restaurants whereby the reserve only the front desk possible. In the two main buildings but every evening a very good buffet set up although sometimes unusual dishes were. Everything was freshly prepared and the temperatures the containers checked i have any stomach in the 11 days experienced. Prices: with all inclusive is the best choice, and at the end it is certainly cheaper than separated pay. Give a tip after mood and desire in the space drawn up box on the augängen, but we liked it much better personally pass but also this is collected and shared with all employees (so also have the diligent people in of the kitchen which). The topic tip a tip: don't let yourself from kofferträgern at the airport or the bus being ripped off the are quite rude and the hand like three times and are asking for more. 1€ is enough also 50 cents if one on the way is.

The service is very good everyone is work hard to fulfill all wishes. Of course pleased all also a little recognition in the form of tips you will however not requested it is up to you. In the hotel come along well with german in the surroundings you can take a bit of english get everything and negotiate. So the language should be no urlaubshindernis are. The cleaning of the rooms was very good and requests were immediately cared for. There were animations for children and sports fans. Also trips are sufficiently offered. As note: the constituted price always with the right exchange rate calculate (in äg. Pound or US Dollar) otherwise one can fast times pay more as mind. Of course you could all in Euro pay only when EC-payment becomes converted to US Dollar you should the exchange rate know.

We were not so on sport probably billiards, swimming and snorkelling and sunbathing. Billiards were available for free in the neighboring building, you could swim in two heated pools and snorkeling at the in-house reef. There were enough beach chairs, therefore also no handtuchrennen early in the morning.

The hotel which two hotel areas, we can absolutely recommend. The rooms offer everything you need are large and practically equipped with a balcony or terrace. The service is great, if a thing not like, one announces it and the complaints were immediately repaired. The food is of course not like in Germany and that's why a bit hard to get used to but you can find his favorite food. During our holiday time there were about 60% russian guests but no not to behave itself can. The remaining 40% were german, dutch and polish guests. The age structure was from 20 to 60 well distributed and where felt they all understood.

The hotel has it's own beach therefore no harassment with sellers. The airport is 15 minutes by bus away. The place Hurghada you reached with a taxi after negotiation on 25 äg. Pounds in 20 minutes Can one shoppen in the hotel or across the street at the shopping center. Excursions to Luxor or to the wüstnausflug worth it of course, but the harassment the seller before the objects of interest quite unpleasant. As sufficient not always only a 'la schukra' for no thank you. As note was said, that one his wife anywhere alone leaves.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

4.0

Other leisure activities available

6.0