SENTIDO Mamlouk Palace Resort (5 stars)

Km 20 Hurghada Safaga Road P.O. Box 385 84511 Hurghada Hurghada/Safaga View on map

Average rating

4,939 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.4
  • Sport & entertain
    5.6
Filters
You selected:
1466 reviews for this hotel sorted by travel date
Dawn
One of the Best Holidays
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2016
Beautiful hotel, situated in gorgeous grounds. Large, clean room with a huge comfy bed. All inclusive, food and drinks, all excellent. Service was truly excellent. Fantastic 7 day break with friends, aged 44-52, English/Italian. Will definitely return with our families. read hotel review
  • Room
    6.0

    Excellent room, cleaned everyday. The room had everything, TV, safe, telephone, air conditioning and terrace.

  • Gastronomy
    6.0

    Buffet bar, Italian, Asian, Mexican and Grill Restaurants, food was excellent in all restaurants. They all catered for every taste, plenty of choice. Extremely clean. All the staff gave excellent service.

  • Service
    6.0

    The hotel staff were absolutely amazing, nothing was too much trouble. Room was cleaned everyday and fridge, coffee/tea, toiletries re-stocked everyday. Laundry service available.

  • Sport & Leisure
    6.0

    Excellent Entertainment Team, Adam & Crystal were amazing. They kept us updated with the days activities, gave us excellent advice on anything we asked. They made us feel so welcome and were so helpful, we felt like part of a little family. They made our holiday extra special, we would return to just to see them. Pool, beach excellent and very clean.

  • Hotel
    6.0

    Beautiful hotel, situated in gorgeous grounds. Large, clean room with a huge comfy bed. All inclusive, food and drinks, all excellent. Service was truly excellent. Fantastic 7 day break with friends, aged 44-52, English/Italian. Will definitely return with our families.

  • Location
    6.0

    Beautiful grounds and hotel, less than 30 minutes from Hurgharda Airport, which catered for all ages. Shopping mall just across the road and beach is a 2 minute walk.

Close
Igor
Amazing place
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Great place, great food, great fun, great entertainment team, special thanks to magic Mike. Sunny and warm every day. Five different restaurants and always great and different food in the main restaurant , special thanks to chef Mahmoud always there for us, giving us the best advice read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Toqeer
Islam at the reception
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
Real nice warm welcome for Mr Islam the minute we walked through the door he offered us a drink and gave us all the information we needed for our stay, all the hotel staff were lovely but Mr Islam stood out with his warm welcome every time. Thank you for all your help. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Bob
Second to none
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
This hotel is beautiful and of a very high standard with an impeccable staff second to none. There are a number of restaurants that will I'm cater for almost any persons tastes so my personal thanks go to Mr Ezz and his team for their generosity kindness and concerns for our particular needs. This resort has a number of swimming pools and one large heated pool gym sauna and a range of activities and entertainment to suit most peoples desire. The Animation team were tremendously funny talented engaging charming young people who put a senior person at ease to part ... take in their physical activities so without further ado I'd like to take this opportunity to thank Barbra Flex Marc Mike and the two new comers Crystal and Adam for with their grace encouragement and presence. I for one will definitely be returning to this hotel later this year. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Bernard
Best hotel anywhere!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
This is a holiday complex not just a hotel everything you require for your holiday on one site On arrival reception excellent in your room within 15 minutes everywhere is spotless Management and staff are courteous and professional at all times If you require anything just ask and it will be provided many Serbians at the hotel and quite A number of British guests but needs more of us this hotel is a hidden gem we will be returning In April the British guests I spoke to have returned a number of times need I say more! read hotel review
  • Room
    6.0

    Big enough plenty of cupboard space tea/coffee making facilities drinks in fridge overlooking grounds and pool spotlessly clean thanks mohammed

  • Gastronomy
    6.0

    There are four restaurants these can also be booked at reception for alacarte evening dinner We didn't bother main restaraunt with mr Ezra and head chef mr mamdouh nnd there excellent team Give you an excellent dining experience all tastes will be catered for just ask chef mamdouh This is an all inclusive hotel so you don't pay perfect service and atmosphere

  • Service
    6.0

    Staff both polite and professional multi lingual rooms are kept spotless plus great towel art From mahammed our cleaner onsite clinic open24/7 if needed Laundry dry cleaning service promp and cheap you will meet the holiday concierge team daily Asking if you have any complaints again friendly and professional they literally take care of you from the start of your holiday to the end faultless thank you

  • Sport & Leisure
    6.0

    There is an excellent. Gym on site archery football various other activitie The excellent animation team with Adam crystal Marc bar era Mike Jason Felixstowe and the rest of the team will keep both adults and children entertained during both evening and night great professional friendly and above all great fun! Whilst the animation team are first class the hotel evening entertainment is dire

  • Hotel
    6.0

    This is a holiday complex not just a hotel everything you require for your holiday on one site On arrival reception excellent in your room within 15 minutes everywhere is spotless Management and staff are courteous and professional at all times If you require anything just ask and it will be provided many Serbians at the hotel and quite A number of British guests but needs more of us this hotel is a hidden gem we will be returning In April the British guests I spoke to have returned a number of times need I say more!

  • Location
    6.0

    The hotel has its own beach with resteraunt and bar sun loungers and umbrellas all free There are shops outside the hotel plus a shopping mall close by Excursions sightseeing etc from holiday reps

Close
Cheryl
Fantastic Hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
The hotel is very large. Its a shame there isn't a lift and therefore it is difficult if you have a buggy and impossible if you have a wheelchair. But all the facilities apart from that are excellent read hotel review
  • Room
    6.0

    Very clean and had all the amenities you require - safe, kettle tv etc Bed was very large and comfortable Large shower

  • Gastronomy
    6.0

    Food here is excellent with a huge selection. If you cannot see something you fancy they are also happy to fetch it you it its available. There is a large selection of al a cartes too which are superb

  • Service
    6.0

    The service you receive here is excellent. All the staff are friendly and very helpful particularly the Food and Beverage Manager Ezz and the Head Chef Mahmoud who go over and above.

  • Sport & Leisure
    6.0

    There is a heated pool with slides as well as an aqua park that has recently opened. All very clean and well staffed. Wifi is available free of charge in the lobby/reception area. The sunbeds are ready for updating. The animation team are excellent. They are very interactive with the guests and really make an effort with children. Special mention to Jason, Mike, Crystal and Adam

  • Hotel
    5.0

    The hotel is very large. Its a shame there isn't a lift and therefore it is difficult if you have a buggy and impossible if you have a wheelchair. But all the facilities apart from that are excellent

  • Location
    6.0

    It is straight onto the beach and close to the airport so not far to travel after the flight. There are plenty of shops within walking distance

Close
Steve
A fantastic hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Upon arrival we were greeted with a cool towel and drink. After the booking in formalities we were shown to our rooms and the cases arrived shortly afterwards. The rooms were large, clean and spacious, with tea making facilities, fridge and safe. Facilities through out the hotel were great and the staff throughout were keen to make sure our needs were meet. Mahamood looked after our room. The food in the general restaurant was fantastic, plenty of choice, no-one should find nothing to their liking. Also within the resort we had access to four al a carte restaurants, Asian, Italian ..., Egyptian and Mexican all provided a great dining experience. The pool and beach areas were well looked after, clean and secure, lifeguards being present around the pools. A great hotel with tremendous staff in all disciplines, always wanting to make your stay better. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Michael
Great place to relax
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Fantastic holiday with great food and facilities. but the real gold in this hotel is the staff. Animation team are the best I have come across in Egypt. Including a couple of English Stars Adam and Crystal who looked after us and the lads put a dance show on New Years eve that Diversity would have been happy with. The Bar, Restaurant and Front Desk Staff where always friendly and efficient. The Room was Always kept Clean with Fresh Towels, Toiletries and Water daily and the Restaurant Chefs always on hand to talk about the food they had prepared. read hotel review
  • Room
    5.0

    Needs updating, old style tvs etc but plenty of room and always kept clean.

  • Gastronomy
    6.0

    4 Restaurants all very good plus a Pool Snack Bar. Quality is very good in all for both food and drink. Cleanliness good in the restaurants but the pool and beach bars glasses are plastic and they are not allowed to drain properly once washed as they are lay on their side instead of upside down, thus an element of the washing water remains in each glass.

  • Service
    6.0

    As above. Nothing was to much trouble and they have some great staff. Laundry service excellent and cheap, Front Desk Staff will sort just about anything including bookings into the Italian and Oriental Restaurants. BEWARE THE ONSITE MEDICAL CENTER, 70 EURO TO WALK THROUGH THE DOOR. DIAGNOSED LARYNGITIS AND ANOTHER 50 EURO FOR TABLETS. REDUCED TO 70 EURO ALL IN WHEN TOLD I WOULD GO TO THE PHARMACY OVER THE ROAD FOR THE TABLETS. BACK HOME IT TURNS OUT TO BE AN EAR INFECTION. BEST TO AVOID THE CLOWNS AND GO STRAIGHT TO THE PHARMACY, THEY HAVE MORE IDEA.

  • Sport & Leisure
    6.0

    Pools are good with one heated and loads of Sunbeds. Beach is Clean with good quality windbreaks and loads of beds. Gentle shelf into the sea and a life guard on the beach and every pool. New Aqua Park looks fantastic but not open until mid January, Sports include tennis courts and football pitches. Horse Riding and Archery, Gym and Volley Ball Court, Bowls and several Animation Team Arranged Activities, something for everyone. On Site Diving School. Wind Surfing and External Excursion Outlet, Animation team are great and arrange loads of activities. their nightly shows are very good.

  • Hotel
    6.0

    Fantastic holiday with great food and facilities. but the real gold in this hotel is the staff. Animation team are the best I have come across in Egypt. Including a couple of English Stars Adam and Crystal who looked after us and the lads put a dance show on New Years eve that Diversity would have been happy with. The Bar, Restaurant and Front Desk Staff where always friendly and efficient. The Room was Always kept Clean with Fresh Towels, Toiletries and Water daily and the Restaurant Chefs always on hand to talk about the food they had prepared.

  • Location
    5.0

    Only down side to the hotel, there is no reef to see the amazing fish. Plenty of local shops including a large supermarket and designer outlet, direct access to the beach. Good taxi service to the city and fifteen minutes from the airport

Close
Fern
Lovely staff, great holiday!
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
Went here for a winter break and get away from the January blues in England and it was fantastic! The hotel is lovely, and the staff are all wonderful! They can't seem to do enough for you and are always on hand to answer and questions and queries you have! The animation team are brilliant, always round the pool doing activities to make your holiday fun and interesting. The shows at night were great and you can tell the animation team are passionate about what they do and want to make your holiday as good as possible. An English couple ... had recently joined the animation team when we got there (Adam and crystal). They are a wonderful addition the to the already fantastic team. Bar staff and waiters are all really friendly, and tables are cleared quickly. The Victoria club is a great idea and is a great little place to hold night time shows and games, however it could do with a refurb. The rest of the hotel is spotless, the Victoria club decor leaves a lot to be desired. Overall a fantastic holiday and we will hopefully be returning later in the year to try out the water park! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close
Viki
Bloody brilliant!
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2016
Could not fault anything! Hotel was great. security great. sun was great. food was great. drink was great. staff was great. all fantastic! everyone couldn't of been more friendly and helpful. did I mention great! fantastic! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Ross
Happy holidays
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Me and my partner went for a week from 8th Jan 2016. Upon arrival we were greeted by staff with wet refreshing towel and a drink which was nice. The hotel is very clean and the rooms are very spacious and comfortable. The staff were very friendly and always checking that everything was okay with our stay, during meal time you would always see the chefs who would always ask about the food which was nice. The food was nice with a variety of different foods to accommodate everybody. On one of the days all the chefs made a 6ft ... long cake next to the beach and decorated it with fruit in front of us which was amazing to watch. The entertainment staff were so friendly and we made good friends with Jason, Felix, Adam and Crystal who made our holiday extra special. Thank you to every member of staff at Mamlouk Palace who made our holiday so enjoyable! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
Close
Paula
Enjoyable beach break
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Very clean, staff attentive. Good general standard. read hotel review
  • Room
    6.0

    Room very large. Cleaned every day. In a quiet part of hotel, as requested.

  • Gastronomy
    6.0

    Plenty of choice each night. Didn't use other resturants on offer as felt the 'buffet' style resturant had enough choice for us. Eating areas where all very clean.

  • Service
    5.0

    Never had to wait long for drinks etc. Room cleaned everday, with tea, coffee etc replenished.

  • Sport & Leisure
    6.0

    Plenty of pool areas, lots of sunbeds. Fresh towels each day. Beach area also very clean. Entertainment staff were all excellent, providing a varied programme during both the day and night. Crystal and Adam from the entertainment team stood out for us, very friendly, yet professional. Always had a smile on their faces. Vwry welcoming.

  • Hotel
    5.0

    Very clean, staff attentive. Good general standard.

  • Location
    6.0

    20mins from airport. Hotel is right on beach. Gardens, pool and surrpunding areas are to a high standard.

Close
Monika
Great holiday break
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Fabulous hotel, there is a lot of traditional touches, nice view from the room terrace towards the pool and huge garden. Great facilities, well organised entertainment during the day and night big choice of activities from 10am . Entertainment staff very friendly ,halpfull, motivated and musical . Big thanks to Barbara, Jason, Mike and the rest for making my holiday.Food was great in all of the restaurants. Room cleaned on a daily basis. Raception helpful. Hard to find a fault there. Definitely coming back!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Deborah
Fabulous Holiday with Fabulous Hosts
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Amazing Hotel with Amazing Staff couldn't do enough for you. The perfect place to relax in the sun or join in the fun. The Animation team especially Adam and Crystal friendly helpful + genuine . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
April
Great hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2016
This was just a one week break and it was just what we needed great hotel staff food & especially Adam & crystal it was their first week there but you wouldn't have known they were naturals & definitely what this hotel needs wouldn't hesitate to recommend to family & friends xx read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
Close
Keith
Amazing holiday with extended family
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Me and my partner lyndsey booked a holiday here after great reviews about staff team location etc and we're not dissapointed at all our whole experience was flawless with the staff esp animation team ADAM BACHELOR AND CRYSTAL STANLEY stood out as they were so helpful and could not help enough nothing was ever to much any queries were handled straight away reassurance was 100% and we are going back there April the 10th as it was that good.Mr ezz the food and beverage manager was so nice he sent a cake and flowers as it was an engagement ... holiday the bar staff helium sheriff and the supervisor dahy all great never expected such a great time and can't wait to go back time and time again thank u so much all the team at the sentido mamlouke u are our extended family xxxx read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Donna & matt
Amazing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
Wow what a amazing time we had can not fault anything with this hotel the staff will go above and beyond to make you happy, food was good and varied everyday, brilliant animation team, especially Adam and crystal, will definitely return to this hotel read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
Close
Joseph
Fantastic place, beutiful
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2016
Hotel was situated on the beach, rooms were a good size and well maintained, Mohamed our room attendant was fantastic , kept the room clean every day with special designs made from towels on our beds and was extremely friendly, room 17202, we are British aged between 45 to 55, on an all inclusive, of which we could not fault, we were looked after by the annamation team and would like to thank Adam and Crystal for going above and beyond, also Marc / Felix (Antonio Banderas) couldn't ask for a better team read hotel review
  • Room
    6.0

    Mohamad looked after the room in an excellent manner and also looked after us

  • Gastronomy
    6.0

    The food was fantastic, you could ask the chefs for what you wanted and they would try to make this for you, there are 4 restaurants, Italian, Mexican Asian and a grill, all were excellent and we had no problems getting into any of these restaurants, but even the buffets restaurant was fantantic

  • Service
    6.0

    Staff were all so very friendly and all understood English, the resort was very clean

  • Sport & Leisure
    6.0

    all excellent, if you are British make yourselves known to Adan and Crystal as they will give you all the information to make your stay a fantastic and special holiday, they will get you involved with the activities so that your holiday will be one to remember

  • Hotel
    6.0

    Hotel was situated on the beach, rooms were a good size and well maintained, Mohamed our room attendant was fantastic , kept the room clean every day with special designs made from towels on our beds and was extremely friendly, room 17202, we are British aged between 45 to 55, on an all inclusive, of which we could not fault, we were looked after by the annamation team and would like to thank Adam and Crystal for going above and beyond, also Marc / Felix (Antonio Banderas) couldn't ask for a better team

  • Location
    6.0

    This hotel had its own beach, which had adequate seating for all, it was 20 minutes from the airport, it had shopping facilities across the road, it was fully secure, it had security in and out of the hotel and on the beach, the main feature was to keep its guests safe even if this ment cancelling some of the excursions. the hotel offered lots of excursions Scuba Diviving, Snorkling, Quad Biking, trips to Luxor and lots more.

Close
Abbey
Holiday at sentido mamlouk.
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
I can't thank the staff at Mamlouk palace enough, they were brilliant throughout our whole holiday. Bar staff were always making sure you had a drink in your hand, restaurant staff were there to wait on you hand and foot and offer you anything you might want! The animation team were hands down the best guys you could ever meet and I will definitely return hoping they will be there when I come back. Gayle and the new British girl Dani were really helpful and were willing to sort out all of our problems, (thank you girls). The rooms are ... clean and the cleaners do a good job with them! The pool and beach were big and also always clean. Food was surprisingly nice, was expecting it to be average but it was amazing and there is also alacarte restaurants that you can book, one restaurant we went to was the grill and although you have to pay £20 extra it was definitely worth the money, so I would advise anyone to try it. Will be returning very soon and I hope to see all the friendly faces again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Crosby
Our great holiday and EHAB on reception!
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2015
We have just returned from a wonderful holiday in this great hotel. The first words we were greeted with by ehab on reception was "Welcome Home" which is exactly how the staff make you feel. While the rooms were being sorted by reception we were given a lovely cocktail and cool lemon scented towels. The pool is excellent and was very clean with lifeguards who were constantly looking out for the children. Many people would get up between 4 and 6 am to put their towels out round the pool and if you wanted a specific area then you would ... have to be up early. We did manage to find beds later on in the day sometimes but it did get very busy especially at weekends. We spend a lot of time at the swim up pool bar as this was a good way to stay cool. The restaurants require booking in advance for the evening meals but it's well worth the effort. The El Paso restaurant is available for breakfast and lunch too and the staff were fantastic with both the service and the entertainment Our favourite was Ehab on reception, he was adorable, he arranged for us to have a late check out room on our last day. He offered lots of advice will miss ehab, he is a credit to the hotel. All in all once again a fabulous stay at the Mamlouk and we will no doubt be visiting again in the future. Thank you again for a great stay. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
1 3 4 5 ... 74