SIDE Hotel(5 stars)

Drehbahn 49, 20354 Hamburg Show map

Average rating

282 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.5
  • Location
    5.7
  • Food and Drinks
    5.5
  • Sport & entertain
    5.1
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209 hotel reviews in Englishsorted by travel date
Andrea
Luxury and design - nearby the centre!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
A great hotel nearby the centre, delicious breakfast buffet, design rooms. Perfect for a weekend getaway! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Christian
Brilliant young design
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
One of the best hotels, i have ever visited. Here the only criticisms of the highest standard: - view downtown location convenient not available - pool & yakoozie a bit cool + young people + design unique + everything was well thought out. (changing rooms by the pool all have a shower; codespint by the pool, without disturbing lanyard etc.) + free nespresso machine in the room! + very central location + light and jalousiebedienpult almost everywhere where it is needed read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Janina
Wonderful stay at the design hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
The hotel is a very good state and we loved it immediately. The furnishing minimalist is exactly the right thing to us. The room, standard category, was huge, as well as the bathroom. Also the pool is for a hotel very big - it was a pity that the jacuzzi the same temperature had, as the pool and not something was warmer. On the way into town notified we the frontdesk employees, a bathrobe the moment. To 2 hours missing this still came after demand but will be charged. The breakfast was fantastic, only the hair in the scrambled eggs ... didn't bother-can but unfortunately often happen. Very selected meals and hot things like for instance omelets, bacon or waffles were a la minute prepared. We have stayed there, around in the evening in Tim mälzers' bullerei ' to go, which was reachable on foot in 20 minutes. The restaurant is located right in the lively Schanzenviertel, hamburg's trendiest district to celebrate. The hotel is located so perfect! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Felix
Very nice design city hotel. Would gladly come again
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Super design hotel. Only drawback the hair, the we found (in the bathroom and in the scrambled eggs for breakfast). Otherwise very chic and very friendly staff, which leaves nothing to be desired. The location is class and the pool area sensational with a sauna and steam room. This is it, after a tiring day in the town. We had only breakfast, but would have been very gladly in the meatery eaten. The show las great and the of the lobby from visible meat klimaraum looked sensational from. The price was perfectly adequate. We would like to visit this hotel ... again. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Susan
Design and spa more bad than good
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • January 2013
The hotel is spa hotel. Unfortunately the spa very small and rather disappointing. The only sauna was broken and the atmosphere overall very cold. The design furniture of the hotel began very plastic and seemed therefore some unfortunately rather cheap as chic. The location and the entrance area, as well as friendliness of the staff but very good. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Dirk
Great design hotel in the city centre of hh
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
Very nice designer hotel in the city centre from Hamburg, ideal starting point to Hansestadt on foot to explore. Special mention is the restaurant for dinner dedicated... A pleasure for you carnivores! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Laura
An expensive verkorkstes new year's eve weekend
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Not recommendable: Room service left much to be desired also on repeated call happened nothing! Compensation should be by cocktailgutschein arise, ordered cocktails could not be spent, since kokossirup was! That's unacceptable for a 5 star hotel not happen! And not at all on new year's eve! Pool area very small, only a steam room and a sauna, whereas the sauna with a capacity for about 5 people were constantly overcrowded! You will find in any 4 star hotel! Value for money is very bad, we are very disappointed our silvester! read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Volker
Great new year's eve party
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Cool designer hotel with nice, unverkrampftem staff. read more
  • Room
    5.0

    Our business rooms was big enough. Good interior: beds, tv, flooring parquet/carpet, nespresso, lighting, ambience. The bathroom was a weak point : relatively small, only by a windowpane from the living area and a bathtub, in which you bad showers.

  • Gastronomy
    6.0

    The breakfast was excellent : fresh egg dishes, büsum crabs, graved salmon, to mention only a few. Otherwise everything, what the palate pleased.

  • Service
    6.0

    We stayed at the new year's eve party in the side come, without really before it to be informed. We knew only, for a lump sum of 98,00 Euro music, drinks and grilled minihamburger was offered. From midnight then champagne 'full'. The party on the 8. floor was the most beautiful for a long, long time: the location was stylishly decorated, two bars and a great dj. The service was perfect: polite, friendly, attentive and always to the place, without any restriction. Fast developed because of the good atmosphere and cool music a happy society, the individual groups quickly to the joint celebrations decided. We bereeits with people from Hamburg, Bremen, Munich and Gelsenkirchen for the next silvesterfest homes, because everything liked so much. A sincere thank you at this point to the entire side service team and the dj.

  • Sport & Entertainment
    5.0

    The sauna area is a bit small, but sufficient. A pleasant swimming pool is available. Suffer no quiet zones. It was cleaned regularly and the used towels thrown away.

  • Hotel
    5.0

    Cool designer hotel with nice, unverkrampftem staff.

  • Location
    6.0

    The side is the alster lake-and proximity to old town. Public transport are easy to reach.

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Andrea
Unfortunately no 5-star standard!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2012
The doormen were extremely friendly. The receptionists incompetent and quite rigid. In the double bed unfortunately only a blanket (annoying)! The bed too small! Air conditioning did not work. The location is of course great and the food in the restaurant you have to have experienced this! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    5.0
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Raimund
Well
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
In the november i was as a part of a meeting for 3 nights at the side. My conclusion is ambivalent : good location, good room, but (for a 5 star hotel): vanities worn, rather disappointing wellness area in the basement, service in the restaurant (in the mornings and afternoons) partly on kneipenniveau (' which meat dish? Don't know, the, the chef '). Wi-fi costs (meter e. rude in the current time), there is: hire a beamer for 1 day : Euro 240,-! Price-performance altogether borderline. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michael
Great location in perfect location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Rarely experienced such a friendly hotel team from the reception to the service in the restaurant found. The perfect location and the very demanding design this hotel make it one of the first addresses in the town. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Kai
Very modern in a great -location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Very quiet and very central location just a few strides the gänsemarkt goose market. The only negative thing is the, the WiFi very expensive is. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Krisi
Nice hotel is central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
The hotel is very centrally located on the gänsemarkt goose market. The subway is in 2 minutes. We had a business room. Size was absolutely sufficient. It was also clean. We had the breakfast based on a recommendation additionally booked. Really paid off. Recommend this prior to book as it is cheaper. read more
  • Room
    5.0

    Sufficient size. Slightly tired but still ok

  • Gastronomy
    6.0

    Breakfast was also very good. Sunday even come very many no guests-therefore somewhat full.

  • Service
    5.0

    Everyone is very friendly. Room cleaning was also very good.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel is very centrally located on the gänsemarkt goose market. The subway is in 2 minutes. We had a business room. Size was absolutely sufficient. It was also clean. We had the breakfast based on a recommendation additionally booked. Really paid off. Recommend this prior to book as it is cheaper.

  • Location
    6.0

    Very central hotel - the Jungfernstieg is 10 minutes away on foot distance. To the airport with the train circa 30 minutes and with the taxi in 20 minuten

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Anna
The hotel had already seen better days
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2012
For meetings only recommended only with restrictions, food was tasteless, overhead instead of a beamer, the ordered was. It was discussed, instead of carrying fast remedy to create. Mold in the bathroom, rust on the türlaufschiene. The best days the hotel has i'have seen. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefan
Great location, but many faults
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • October 2012
For a city break absolutely recommendable, right on the gänsemarkt goose market, breakfast was excellent, the room size was okay, international... read more
  • Room
    2.0

    The rooms are rather took some getting used to, see toilet, rather small, also business room, very dirty and really needs some redecorating.

  • Gastronomy
    6.0

    Without words... Unsurpassed, if not only this music would be, the us sales...

  • Service
    4.0

    Okay, if there at the front desk is full, get to the swim... Room service is worth 2 stars, more unfortunately not... Dust none... Everywhere hair of the predecessors, partly cigarettes behind the windows in non-smoking rooms, etc...

  • Sport & Entertainment
    0
  • Hotel
    4.0

    For a city break absolutely recommendable, right on the gänsemarkt goose market, breakfast was excellent, the room size was okay, international...

  • Location
    6.0

    Much better it goes in hh simply not!

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Heike
Nice hotel, good service, business -room
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Very suitable for a Hamburg visit to a very high price. Nice hotel in a very good location to the city center. Within walking distance from the train station Dammtor. At least the business -rooms had a NESPRESSO -machine. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Heiko
Very well run, interesting atmosphere.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
Really recommendable, it 'is' the central location - everything is good on foot reachable. Furthermore the hotel lies in a very quiet area, has extremely good traffic connections and is very' stylish' designed. Erwáhnenswert is the rooftop terrace with great views of the center, ' and then here with good weather a cocktail, the has it all. Without any concerns recommendable. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabrina
Good central location
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2012
Nice hotel, especially the location is ideal because you have to take the S-Bahn am dammtor or on the gänsemarkt goose market quickly in every direction from Hamburg drive can. The employees are very accommodating and help quickly. The amenities in the room I found not so nice, is however matter of taste. Me disturbed especially the size of the bed ( I found it very small and uncomfortable ) furthermore disturbed me the common blanket with my boyfriend, it was too narrow and we as a mutually the ceiling taken away-) To summarize I found the stay OK ... for one night. I would because of the restless night however not again there a room book. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Heiko
A really beautiful absolutely centrally located hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The hotel is its name 'designer hotel' absolutely do it justice. Everything is very spread out and great modern, but it has a certain warmth. This is also true for the rooms to. Absolutely great is the rich fine breakfast. Impressively is the central location, 5 minutes from the lake alster. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Guido
Very good service recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Very friendly staff try to anticipate every wish. Bar is evenings too dark for eyeglass wearers not very good as the key-card not Read more Food especially evenings the steaks a poem. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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