Hotel Hilton Phuket Arcadia Resort & Spa(4.5 stars)

333 Patak Road, Karon Beach Muang District Phuket, 83100, Thailand Show map

Average rating

106 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.0
  • Location
    5.3
  • Food and Drinks
    5.0
  • Sport & entertain
    5.3
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31 hotel reviews in Englishsorted by travel date
Sarah
Ageing, but still ok
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Large hotel complex directly opposite the beach in karon. The buildings were well distributed in the nice hotel. International guest structure (now very russian-annoying) with many families. read more
  • Room
    5.0

    Large, partly renovated. Upgrade in the hotel on junior suite for about 25 Euro.

  • Gastronomy
    5.0

    Large and good breakfast bufett. In the evening in the sails alternating theme nights (cost about 1000 thb). Pizza & pasta, all you can eat at the italian (400 thb). Small bakery/deli with quite tasty sandwiches. Quite expensive food. Snacks by the pool.

  • Service
    5.0

    Diminished, is however still very friendly. English mostly ok.

  • Sport & Entertainment
    5.0

    Several pools. Towels only against room card. Nice fitness center. Large area (games room, etc.) For children and young people. Bar with live music

  • Hotel
    5.0

    Large hotel complex directly opposite the beach in karon. The buildings were well distributed in the nice hotel. International guest structure (now very russian-annoying) with many families.

  • Location
    5.0

    Something about 1 hour from the airport away. Only through quayside from the beach separately. At the southern end of karon. Everything, what you need is reachable on foot.

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Michaela
Hotel great, but service from the breakfast \u263a
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Were for the 3. time there are this time from the staff kitchen and service totally disappointed. Constantly no spoons at the table after multiple ask you are served. No fresh juice no good morning. Breakfast there was from 6 o'clock should you around this time already an omelet order is one of the only times loosely 10 minutes no moment please or good morning only annoyed faces! A shame we were always totally fascinated! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Heiko & Ute
Pure luxury, but rats by the pool and beach road
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Our 7. Asien holiday in great luxury hotel... Unfortunately with rats at the pool and the beach and at the beach. read more
  • Room
    6.0

    Very clean and great rooms... In the evening from the balcony on the broad couch the sun in the sea sink to see... Simply a dream

  • Gastronomy
    6.0

    For breakfast we were mostly in the 2. restaurant (italian)... As it was quiet... The food is almost identical with the main restaurant... Just a great service. We were always a bowl with cashew nuts and fruit laid out. After the breakfast a delicious Latte Macchiato... The has what.

  • Service
    4.0

    Contrary to the information here we had a room on the 11 floor the wing b. (wing a has only 6 floors... The rooms show next to the sea... But wing b on the upper floors is in our opinion better). The cleanliness and the service were of a luxury hotel... If... If as this rattenproblem would not. As several rats seen by the pool the beach is... Actually the better pool, because with a view of the sea. After 3 complaints was a poison seal box set up. At 16:30 we wanted to on two sun loungers... In front was a röderbox... The rat was in the way... Distance to the animal approximately 3 meters. I was at another day seen the rat 4 metres before me in the about 60 centimeter high trash is. I have loud yelled... Since then a guy from management and said he would not be Tom (so Tom and jerry) This is a absolute no-go!. When i at 17:30 from the beach back wanted ran before me a rat to trash cans at the strabbude and back... But it was outside the hotel

  • Sport & Entertainment
    5.0

    Everything is great... Beach chairs, umbrellas service great

  • Hotel
    5.0

    Our 7. Asien holiday in great luxury hotel... Unfortunately with rats at the pool and the beach and at the beach.

  • Location
    6.0

    Due to the good reviews we decided for the Hilton decided. Journey time to the airport about 1,5 hours... Depending on traffic. Best to take a taxi... Costs 1000 Bath. At the hotel arrived at the wilkommenslobby pick up the telephone and the shuttle come to the main lobby to come. For dinner we are to the right walking... On the road the is lit... Around 10 to 20 minutes to the restaurants. Food was we mostly thai.

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Alexander
Perfect!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The Hilton Arcadia Resort & spa is a large wonderful hotel. Our room was very clean and was 2 times cleaned daily. The staff in the whole hotel were very friendly and accommodating. Breakfast there was from 06:00 until 11:00 o'clock. Also around half 11:00 A. M. was still efficient refilled. You could even fresh juice squeezed. Delicious! All 3 pool areas were always clean. There were towels by the pool also. From and then fruit free spread. In the hotel there was lots of Asians and Australians. German we have at that point in time no ... met, which however not is bad. The hotel is of great staff managed. All speak English and are really friendly. Every evening there was in the lounge great live music. In front of the hotel there are 2 taxi ranks, one comes so easily everywhere back. The hotel has us positively surprised and we will definitely book here again read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dominik
Great service and breakfast, internet costly
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Good choice, the patong beach commotion not to nearby to be, but patong is by Tuk-Tuk nevertheless reachable in approximately 15 minutes. We felt for the Hilton decided, because we in Thailand for the first time were-a hotel chain with high standards (4 stars) you can actually nothing go wrong. The Thai belong because of the long experience certainly the 'tourism professionals' in Asien, the organization ( hotel, transport, excursions) is altogether very good. Negative points - one hour internet costs 250 Bhat in the Hilton, this is outrageous. A week even over 3000 Bhat. - the travel expenses on ... Phuket seem to us compared to the price level altogether too high (15 minutes drive 300 Bhat is ridiculous). To negotiate a fare haggle you can as good as not, rather, the cart is possible. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Martin
Beautiful Resort directly at the beach
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
A beautiful Resort direct beach area, with great pools and very pleasant staff. Although the complex is somewhat outdated, you feel here in very good hands. The accommodation prices are relatively high, nevertheless worth it extra charge for the sea view room. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Rainer
Hilton Phuket great complex
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
In April 2012 we stayed at the Hilton Phuket Arcadia resort & spa and were by the size the complex impressed. The staff are very friendly This complex leaves nothing to be desired. We would gladly come again. Karin & Rainer read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Ulla & Helmut
Of course, a Hilton - nevertheless, never again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2012
After 2 weeks in Kamala beach resort, a 4 * resort we drove with a greater expectations the Hilton Kuching in karon. We had booked a deluxe plus room, it was renovated, was in the Andaman wing a. The room was really reasonable, also the room service, the twice a day was present. The breakfast we stayed at the first 2 days in two restaurants taken, it was surely good, but not the breakfast in the Hilton Hua Hin to keep. Since we were very disappointed. During our stay in the Hilton there were several large enterprises-including the corporation Amway-logged ... in. Began for us the feeling at, no longer to be staying, but to supernumeraries disrated. So we were not allowed more the restaurant Buon Appetito used this for Amway reserved, while the Asian guests all other facilities further freely traveled and quite painless-drängelten themselves in the restaurant, were loud, arrived in flip-flops and shorts, fingerten in all food-they were like a swarm of and really every comfort was gone. For other undertake almost half the lower part of the Andaman wings in the morning, as well as evenings to the buffet reserved, so you could only from a side wing to our room, it was thus also only a elevator available, the furthermore from the staff with used, so that all the dishes from the waiter to the buffet transported could be. This condition we wistfully at the Kamala beach resort away-which certainly almost most interests with the Hilton can match and a real 'feel-good feeling' left. If me today a friend or a good friends after the Hilton would ask-I would not recommend it. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ulrich
As expected a really great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
We were already in the winter 2009 in this hotel and found the very positive impression the last time confirmed by. Unfortunately, the weather at the end of our stay, from 15 April increasingly rainy become, so that we were a few hours only in the hotel complex hang out. Recommendation therefore: travel time November around book. Unfortunately, there was also on one day at the end of the vacation the beach very dirty, it swam even some waste sea around. As a restaurant for dinner and the subsequent comfortable Gathering I must definitely Helmut' s taillight recommend. It is ... located in the direction Patong in a side street ( the karon whale resort). As with the last vacation we were from the friendliness of the staff, the people and the great food thrilled. Helmut makes Wednesdays and saturdays very good pizza. We were less thrilled with then again from the 'bamboo pants' restaurant. The food is the relatively high price not adequate. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Maria
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
Big hotel with very good service, especially we were from the impressive garden area and with a level partly together related pools impressed. Had a deluxe plus room in the 10 floor in Andaman wing with great view over the entire karon Bay, very recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Berndt
Hilton Arcadia, phuket, Thailand
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2012
We are already 4 or 5 times been in this hotel and in future gladly go there again. However the rooms for example in saitong wing needed renovation and are not, as ausgelobt, 5 stars! We believe, that the hotel in the current condition maximum 3 stars. The interior is in very worn out condition, for example with hanging doors (tv furniture), pillowcases/balcony/seating with clear signs of usage. Toilet/shower/sink/toilet should be replaced and are being renovated. The complex with a total of 7 buildings and a total of 700 rooms block for block renovated but it will probably still 2 ... years while until all buildings completely ready. The manager showed us a renovated room, what a very good impression made. The hotel is huge and never the impression too touristy. Gladly again but only in 2-3 years again. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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Jürgen
Never again!
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • December 2011
Great hotel name, but few amenities. Our room did not match five stars standard. Old folding bed with tape, age broken tv, dirty upholstery. Fitness room only for adequate. Never again this hotel. read more
  • Room
    2.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
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Marita
price to value
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2011
the complex is really nice. In the room is the pool from neighboring room to be heard. Unfortunately has a Zimmerwechel also no choice Improve that situation. the hotel is separated by the beach promenade, but at the beach the chairs and sun screen be paid, on a high price. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    2.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Uli
Don't have to!
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • December 2011
massive hotel area, direct at the beach villa in park area. 10 einminütiger footpath to restaurants and bars in town. the rooms (standard) are very small, as well as the balcony. There is little lifts, often long wait needed. Several large swimming pools available, however partly right bad service. At the beach, outside of the hotel, is one better supplied. Really catastrophic the breakfast in the main restaurant. Seats are hard to get, long waiting periods, the service is extremely bad, the limited range of food rarely refilled, many unpleasant Russians! There is a breakfast restaurant in a other Block ..., this is a clear better atmosphere offers. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Jan
Hilton-a dream
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
I am always thrilled about it. Everything was great. Thought at the beginning, wow, this is a huge large area. It is also, but everything wonderful well maintained. Had a room with a view of the sea, these rooms are definitely recommendable, are newly renovated and the pool on the balcony is great. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Heinz Georg
Quiet perfect area, perfect for those seeking relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
Spacious gardens with distributed complexes directly at the beach, better it hardly goes. On the (not very frequented) road one to the beach led. Great pool area, for nearly each taste an attachment. And, the garden may also be used, at least here it or at the sandy beach everyone finds its spot. Restoration is very good and offers a variety of places, but nothing special good value for money. There had afterwards the lounge selections, since we didn't really want to the turmoil from patong to take part. During a power outage got trapped the executive guests for the ... night without own discretion requarter, -can happen always something, but i have never had such a perfect service. We had good and reasonably priced acceptable half-day trips about the hotel and met as phuket from the pleasant side know. If we again need a rest, is this hotel first choice. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Birgit
Rooms in need of renovation Saitong wing
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
It was a nice holiday. The hotel area was really huge. We had a basic room very urgently needed renovation. At the front door was peeling. If you change from ice cold shower all get to boiling hot, in mind! But apart from that, it is good to stay with your family. Our daughter. 8J was in the pool area didn't gotten more. Slide and waterfall with integrated, beautifully designed. The beach, a stone's throw away. Try the Dominican next year to compare to. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Wolfgang
Recommendable Hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2011
Despite the criticisms read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Madeleine
Gorgeous hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2011
which earned every star has! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kay
A beautiful place for relaxing
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
The breakfast with a the best Brunch's, which we ever experienced. The very generously designed hotel complex invites almost to chill out a... The room was very spacious and tastefully decorated. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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