Hotel Intercontinental City Stars Heliopolis(5 stars)

Omar Ibn El Khattab, Heliopolis Show map
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Average rating

4.7/6

12 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    4.5
  • Service
    4.7
  • Location
    4.8
  • Food and Drinks
    4.2
  • Sport & entertain
    5.3
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5 hotel reviews in Englishsorted by travel date
Birgit
Good

  • 5.3 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2011
Alone a very nice hotel. We had a little stupid views and mopeds roared in the morning through the open windows. The pool is excellent! Better go not. Location a little bit out of town, but still ok. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Christian
Good, centrally located business hotel

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2011
Very good business hotel in heliopark POLIS/Nasr city district. Close to the airport, the travel time varies quite strong depending on traffic. Have stayed at 1:30 o'clock only ten minutes drive to the rush hour in addition, already 1:30 hours. The hotel is part of the city star-complex with a huge shopping center, which has a very large selection of stores (Hugo boss, Zara, Prada, Gucci, Timberland,...) read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Christian
Very good business hotel in airport proximity

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2011
Very good business hotel, located in Nasr city district of HELIO POLIS/is located. Close to the airport, the travel time varies quite strong depending on traffic. Have stayed at 1:30 o'clock only ten minutes drive to the rush hour in addition, already 1:30 hours. The hotel is part of the city star-complex with a huge shopping center, a holiday inn and staybridge suites. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Boris
Great hotel close to the airport, with deficiency

  • 5.1 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • July 2011
The hotel can be reached within 15 minutes from the airport and is directly connected to a large mall. The security are immaculate. I had a regular room booked and got a free upgrade to a suite. The cleanliness was perfect, the beds were excellent, and the room service was great. The various restaurants invite you to relax and unwind. The only drawback is the pool area. For this hotel is the pool size was just too small. It is nice (no doubt) but, if the hotel is busy, you will not find any chairs more by the pool. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jens-Thorsten
great location very good hotel archived

  • 5.5 / 6

  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2011
the hotel is in a very good condition, I personally found the location very good, it is direct at the large and with all possible shops-CityStars shopping center. On the roof there was also a smokers lounge the very comfortable and where you raised but affordable prices the view enjoyment can. the rooms are adequate and in good condition, the pool area has my taste and was usually always very empty, only guests by the pool allowed. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less