Hotel Sugar Palms(4 stars)

20/10 Kata Road, Muang, Phuket 83100 Kata Beach View on map

Average rating

14 hotel reviews

    Rating by categories

  • Hotel in general
    3.0
  • Room
    3.6
  • Service
    4.1
  • Location
    5.2
  • Food and Drinks
    2.0
  • Sport & entertain
    3.0
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3 hotel reviews in Englishsorted by travel date
Irina
Unfortunately, it does nothing at all what it says on the ti
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • March 2013
We were 3 and 4 years ago in this hotel, there everything was okay These march when we checked in and the room bed linen, we immediately knew, that we in this hotel will not stay. It had only russians in this hotel and it was completely run down this much, the entrance, on the course, lift up to the room it was scruffy and one saw it already longer a rennovation necessarily would have. In the room (4. floor) we had ameisenkolonien, the bathrooms were already in better condition, (taps corroded, plates were missing) We went to the katathani ... buri wing moved. Bewertung lesen
  • Zimmer
    3.3
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    3.0
  • Gastronomie
    0
  • Service
    3.3
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    3.0
    Zustand und Qualität des Pools
    3.0
  • Hotel
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    4.4
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Franz & Anschi
Unfortunately no 100%
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • March 2012
It was at the check-in go. We were around 8 hours there and we were told the room can at 12 o'clock be changed. At 12 o'clock was told it will be 14 hours. At 14 o'clock they told us there would be 16 hours. At 16 o'clock they told us we should be 2 days into another hotel, there no room is available. After impressive complaints we were then but a room assigned. Unfortunately without balcony and the rear of the hotel. To repeated complaint we got next day room with a balcony also the back. The view was ... great! Ventilation shafts the neighboring hotels, as well as an unpleasant noise this. The room had 33 meters² and was always clean. Grfährlich is the toilet. If seat and someone storms inside you need 2 new kneecaps! For breakfast you miss sausage and cheese. Free refill daily of the fridge with 1 beer, 1 Cola, 2 water. Should one watch television want then you can see the for german guests nothing as is. Not even Deutsche Welle. At the beach were while we were there around 70 to 80% russians. Hotel lies c. 150 meters away from the beach. One should with drinks supply so go to the 7-eleven go. The large supermarket in beach proximity is ridiculously expensive. We were disappointed about this hotel and are next year another hotel select, which we already looked at. Bewertung lesen
  • Zimmer
    4.0

    33 meters², furniture was sufficient (black) Always clean, free safe, air conditioning worked well

  • Gastronomie
    2.0

    No sausage and cheese, no lemons for tea not on request

  • Service
    5.0

    Room is very clean, staff mostly friendly

  • Sport und Unterhaltung
    3.0

    Small pool, loungers at the beach costs for 2 with and without umbrella per day 200 Bath(5 Euro), 6 free internet places

  • Hotel
    3.0

    It was at the check-in go. We were around 8 hours there and we were told the room can at 12 o'clock be changed. At 12 o'clock was told it will be 14 hours. At 14 o'clock they told us there would be 16 hours. At 16 o'clock they told us we should be 2 days into another hotel, there no room is available. After impressive complaints we were then but a room assigned. Unfortunately without balcony and the rear of the hotel. To repeated complaint we got next day room with a balcony also the back. The view was great! Ventilation shafts the neighboring hotels, as well as an unpleasant noise this. The room had 33 meters² and was always clean. Grfährlich is the toilet. If seat and someone storms inside you need 2 new kneecaps! For breakfast you miss sausage and cheese. Free refill daily of the fridge with 1 beer, 1 Cola, 2 water. Should one watch television want then you can see the for german guests nothing as is. Not even Deutsche Welle. At the beach were while we were there around 70 to 80% russians. Hotel lies c. 150 meters away from the beach. One should with drinks supply so go to the 7-eleven go. The large supermarket in beach proximity is ridiculously expensive. We were disappointed about this hotel and are next year another hotel select, which we already looked at.

  • Lage und Umgebung
    6.0

    Centrally located. Shops 50 meters away

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jörg
super helpful and dedicated staff! archiviert
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Städtereisen
  • February 2012
A very strong praise the receptionist Thiprudee and the driver Niwat! After me on the way my wallet with Checkarten stolen was have the two I really it is their dedication and their commitment to help. Without them I would not have been able to travel. Also a thank you to Suchard! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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