Hotel Sugar Palms(4 stars)

20/10 Kata Road, Kata Beach, Muang Show map

Average rating

11 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    4.4
  • Service
    4.8
  • Location
    5.5
  • Food and Drinks
    4.0
  • Sport & entertain
    4.0
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2 hotel reviews in Englishsorted by travel date
Franz & Anschi
Unfortunately no 100%
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
It was at the check-in go. We were around 8 hours there and we were told the room can at 12 o'clock be changed. At 12 o'clock was told it will be 14 hours. At 14 o'clock they told us there would be 16 hours. At 16 o'clock they told us we should be 2 days into another hotel, there no room is available. After impressive complaints we were then but a room assigned. Unfortunately without balcony and the rear of the hotel. To repeated complaint we got next day room with a balcony also the back. The view was ... great! Ventilation shafts the neighboring hotels, as well as an unpleasant noise this. The room had 33 meters² and was always clean. Grfährlich is the toilet. If seat and someone storms inside you need 2 new kneecaps! For breakfast you miss sausage and cheese. Free refill daily of the fridge with 1 beer, 1 Cola, 2 water. Should one watch television want then you can see the for german guests nothing as is. Not even Deutsche Welle. At the beach were while we were there around 70 to 80% russians. Hotel lies c. 150 meters away from the beach. One should with drinks supply so go to the 7-eleven go. The large supermarket in beach proximity is ridiculously expensive. We were disappointed about this hotel and are next year another hotel select, which we already looked at. read more
  • Room
    4.0

    33 meters², furniture was sufficient (black) Always clean, free safe, air conditioning worked well

  • Gastronomy
    2.0

    No sausage and cheese, no lemons for tea not on request

  • Service
    5.0

    Room is very clean, staff mostly friendly

  • Sport & Entertainment
    3.0

    Small pool, loungers at the beach costs for 2 with and without umbrella per day 200 Bath(5 Euro), 6 free internet places

  • Hotel
    3.0

    It was at the check-in go. We were around 8 hours there and we were told the room can at 12 o'clock be changed. At 12 o'clock was told it will be 14 hours. At 14 o'clock they told us there would be 16 hours. At 16 o'clock they told us we should be 2 days into another hotel, there no room is available. After impressive complaints we were then but a room assigned. Unfortunately without balcony and the rear of the hotel. To repeated complaint we got next day room with a balcony also the back. The view was great! Ventilation shafts the neighboring hotels, as well as an unpleasant noise this. The room had 33 meters² and was always clean. Grfährlich is the toilet. If seat and someone storms inside you need 2 new kneecaps! For breakfast you miss sausage and cheese. Free refill daily of the fridge with 1 beer, 1 Cola, 2 water. Should one watch television want then you can see the for german guests nothing as is. Not even Deutsche Welle. At the beach were while we were there around 70 to 80% russians. Hotel lies c. 150 meters away from the beach. One should with drinks supply so go to the 7-eleven go. The large supermarket in beach proximity is ridiculously expensive. We were disappointed about this hotel and are next year another hotel select, which we already looked at.

  • Location
    6.0

    Centrally located. Shops 50 meters away

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Jörg
super helpful and dedicated staff!
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2012
A very strong praise the receptionist Thiprudee and the driver Niwat! After me on the way my wallet with Checkarten stolen was have the two I really it is their dedication and their commitment to help. Without them I would not have been able to travel. Also a thank you to Suchard! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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